WHAT’S IN STORE FOR MS DYNAMICS CRM SYSTEM IN 2017

HERE WE GO….

CRM is the complete new breed in software world that has its root in the sales management software. Looked upon as the exclusive business software CRM is customer relationship management with the help of advanced software.

Gone is the days when traditional approach was used to manage customers record through pen paper and sometime MS Office excel software. Thinking about these resources for the small and middle enterprise of today is absolutely no for the rapid growth of the company.

The technology advancement from MS Office to MS outlook and SharePoint make the entire process of customer management east, swift and productive. The software Giant Microsoft has offered a really useful sales management software namely MS Dynamics CRM that is familiar to majority of MS office users.

Counted as one of the Best CRM for sales MS Dynamics CRM in its complete new version of MS Dynamics 365 offers the best of both ERP and CRM in one CRM technology.

Equipped with more features all-new MS Dynamics 365 comes handy with the best Office 365, Azure IOT, Power BI, Cortana Intelligence. Catering both the light and heavy users it comes in business and enterprise edition that is well suited to small and medium enterprise requirements.

The development and release of this comprehensive CRM lead management is meant to simplify entire sales and marketing campaign of sales and marketing professionals even easing out the work of sales manager to streamline sales initiatives.

Office 365 will ease the work of sales person as he can get the relevant CRM data available in MS Dynamics 365 through connected Microsoft Flow without leaving the MS outlook.

Cortana intelligence will simplify voice based search in CRM database available in mobile CRM making the sales work process fast

Azure IOT will let the customer’s devices connect and sync to the CRM database updating all the real-time relevant information of the customer devices resolving customer’s issues and concerns in minutes.

Power BI is a business analytics software that facilitates the conversion of data, whether in the cloud or on-premises, in visualized intelligent data and interprets and comprehends natural language processing through inbuilt front end Q&A tool.

Various major top-rated CRM for small business like Salesforce, Sap, and Oracle come handy with out-of-the box features but Microsoft Dynamics leads the race with its innovative MS Dynamics 365 product