Dynamics 365 Field Service Enhancement
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Dynamics 365 Field Service Enhacements Presented by – Shailesh Wath, Sr. Dynamics Field Service Expert
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Transcript of Dynamics 365 Field Service Enhancement
Dynamics 365 Field Service Enhacements
Presented by –Shailesh Wath, Sr. Dynamics Field Service Expert
Agenda• About CloudFronts• Dynamics 365 Field Service Enhancements• Q & A
About CloudFronts• Incorporated on 1st June, 2012 and based out of
Mumbai, India.• Focused on Dynamics 365, Power BI and Azure• A team of around 50 Architects, Developers and Project
Managers• 100% Focused on Microsoft Technologies• Clients around the globe.
Microsoft Recognition
Industry VerticalsCloudFronts has industry expertise in deploying Microsoft Solutions across various verticals. Key industry verticals – Professional Services Financial Services Pharmaceutical Trade & Logistics Retail Field Services
Clients and Partners
D365 Field Service Enhancements• New Schedule Board UI• Schedule more than Work Orders• Resource scheduling optimization(RSO)• Integration with Outlook• Third Party Map Services• Glympse Realtime Location Enablement• Connected Field Service
New Schedule Board UI• Resources• Map Pins• Expand Board• Filter View• Legend• More Entities in Schedule Board
Resource scheduling optimization
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WO #50 Travel distance
Working hours
Priority
Skillset
Promised time windows and more
Is RSO right for my organization?
# of Field Agents # of Work Orders Possible Combinations
1 5 5
2 10 90
3 15 2730
4 20 116280
20 100 1.3 x 1039
Once the number of field agents or work orders reaches a threshold, our algorithms can truly make a difference!
Outlook Integration
Project Service Booking
Field Service Work Order
Personal Appointments
Next Webinar • Connected Field Service in Dynamics 365
Connect with us!https://www.linkedin.com/company/cloudfronts
@cloudfronts
https://www.youtube.com/cloudfronts
CloudFronts Technologies, LLP.+1 855 796 4355 (USA) | +91 92 2358 3878 (India)
Write to us : [email protected]
