DYNAMIC DINING Q&A’S W W - Royal Caribbean...
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WOW is a registered trademark of Royal Caribbean International. © 2014 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas. 14040643 • 10/13/2014 W W DYNAMIC DINING Q &A’S Q: What is Dynamic Dining? A: Dynamic Dining is Royal Caribbean International®’s revolutionary approach to dining at sea to give guests more distinct options and total flexibility. There are no set dinner times, no required formal nights, and no assigned seats. Instead, let your appetite be the guide. Q: What is the difference between traditional dining and Dynamic Dining? A: Traditional dining consists of two dining times (Main and Late) in a main dining room. The Dynamic Dining experience encompasses the entire landscape of unique dining venues. The new philosophy is simple: give our guests more options, more flexibility, more control over their dining experience. The main dining room has been reimagined as complimentary main restaurants, each with their own distinctive menu and ambience. There are no set dining times, no required formal night, and no assigned seats. Q: Is Dynamic Dining rolling out to additional ships? A: As leaders in innovation, Royal Caribbean International is reimagining dining at sea with the launch of Dynamic Dining aboard the Quantum class of ships. This revolutionary program also will be introduced to the Oasis Class, the world’s largest and most innovative class of cruise ships, during their upcoming scheduled dry docks. Dynamic Dining is a strategic initiative for Royal Caribbean and based on the positive response from our guests, it is our intention to implement this program across as many of our ships as possible, as part of our Royal Advantage program — our ongoing commitment to offer the best experience in the industry to our guests. At this time, there are no plans to implement Dynamic Dining on Freedom of the Seas during her upcoming dry dock due to certain limitations including time restrictions. We will continue to communicate any implementation of Dynamic Dining across the rest of the Royal Caribbean fleet as those decisions are made. Q: How and when do I find out about making reservations? A: Restaurant reservations on Oasis of the Seas® and Allure of the Seas® will be available on January 1, 2015. Reservations for restaurants on Quantum of the Seas and Anthem of the Seas are already available through a new planning and reservations tool.
Transcript of DYNAMIC DINING Q&A’S W W - Royal Caribbean...
WOW is a registered trademark of Royal Caribbean International. © 2014 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas. 14040643 • 10/13/2014
WWDYNAMIC DINING Q & A’S
Q: What is Dynamic Dining?A: Dynamic Dining is Royal Caribbean International®’s revolutionary approach to dining at sea to give guests more
distinct options and total flexibility. There are no set dinner times, no required formal nights, and no assigned seats. Instead, let your appetite be the guide.
Q: What is the difference between traditional dining and Dynamic Dining?A: Traditional dining consists of two dining times (Main and Late) in a main dining room. The Dynamic Dining
experience encompasses the entire landscape of unique dining venues. The new philosophy is simple: give our guests more options, more flexibility, more control over their dining experience. The main dining room has been reimagined as complimentary main restaurants, each with their own distinctive menu and ambience. There are no set dining times, no required formal night, and no assigned seats.
Q: Is Dynamic Dining rolling out to additional ships?A: As leaders in innovation, Royal Caribbean International is reimagining dining at sea with the launch of Dynamic
Dining aboard the Quantum class of ships. This revolutionary program also will be introduced to the Oasis Class, the world’s largest and most innovative class of cruise ships, during their upcoming scheduled dry docks.
Dynamic Dining is a strategic initiative for Royal Caribbean and based on the positive response from our guests, it is our intention to implement this program across as many of our ships as possible, as part of our Royal Advantage program — our ongoing commitment to offer the best experience in the industry to our guests. At this time, there are no plans to implement Dynamic Dining on Freedom of the Seas during her upcoming dry dock due to certain limitations including time restrictions. We will continue to communicate any implementation of Dynamic Dining across the rest of the Royal Caribbean fleet as those decisions are made.
Q: How and when do I find out about making reservations?A: Restaurant reservations on Oasis of the Seas® and Allure of the Seas® will be available on January 1, 2015.
Reservations for restaurants on Quantum of the Seas and Anthem of the Seas are already available through a new planning and reservations tool.
WOW is a registered trademark of Royal Caribbean International. © 2014 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas. 14040643 • 10/13/2014
Q: Do I have to make reservations prior to the cruise, or will I be able to make reservations once onboard?A: We encourage guests to make restaurant reservations prior to their cruise via the Cruise Planner in order to
satisfy all preferences. However, once onboard, guests will have the ability to make and change reservations.
Q: What if I want to dine with other guests under a different booking ID number?A: We accommodate multiple guest reservations. Guests are able to do this through the online Cruise Planner up
to four days prior to sailing.
Q: Are reservations accepted on a first-come, first-served basis?A: Yes. Once a restaurant is full, we will recommend an alternative. We encourage guests to experience a different
restaurant each night of their cruise.
Q: Who can dine at Coastal Kitchen?A: Coastal Kitchen is exclusive to Grand Suites and above as well as Pinnacle members.
Q: What if I want the same waiter every night?A: Each member of the wait staff is dedicated to a specific restaurant — “venue experts.” Guests may request the
same waiter when they dine in the same restaurant and will be accommodated based on availability. However, we recommend that guests visit all our different restaurants.
Q: What if I want to dine in the same restaurant every night?A: Dynamic Dining allows guests to make reservations in the same restaurant every night of their cruise if they
wish, based on availability, but we recommend guests to experience a different restaurant each night.
Q: Will menus stay the same in each restaurant every night?A: Each restaurant features its own distinctive menu and ambience that remains consistent throughout the
sailing. However, guests who return to a given restaurant can vary their dining experience by ordering different selections from the menu.
On Oasis Class, American Icon Grill, Silk, and The Grand will feature two menus that rotate midway through the cruise.
Q: Is there a basic menu that I can order from in each of the complimentary main restaurants?A: Each restaurant offers a Simple Tastes menu consisting of traditional beef, poultry, fish and vegetarian options.
Q: Do I have to make reservations for breakfast, lunch and dinner?A: Reservations are only required for dinner.
Q: Will there be a Formal Night/Captain’s Night?A: There is no set formal night on ships with Dynamic Dining. For guests who enjoy a more formal dining experience,
we recommend The Grande, where every night is formal night.
Q: What is the dress code in each of the restaurants?A: The dress code in all of the restaurants is smart casual, except at the Grande, where every night is formal night. Smart Casual for Ladies: Skirt or pants (no holes, rips or tears) with a blouse. Gentlemen: Pants (no holes, rips
or tears) with a collared shirt.
WOW is a registered trademark of Royal Caribbean International. © 2014 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas. 14040643 • 10/13/2014
Formal for Ladies: Cocktail dress or pantsuit. Gentlemen: Suit (black tie is optional). Note: Swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurants
or specialty restaurants. T-shirts, shorts and flip-flops are acceptable for lunch. Note: Smart Casual is allowed on Boarding Day at The Grande Restaurant.
Q: Do the restaurants have a fee?A: The main restaurants replacing the Main Dining room are complimentary. Specialty Restaurant service charges
can be found on RoyalCaribbean.com/DynamicDining.
Q: Where can I view the menus?A: The menus for each restaurant can be found on RoyalCaribbean.com/DynamicDining. Menus are subject to
change.
Q: Will there be kids’ menus in the new restaurants?A: The main complimentary restaurants will offer children’s menus. Select specialty restaurants also offer special
menus for children with a reduced service charge.
Q: Is the reservation process different for groups?A: For group reservations larger than 16 guests, please consult your group coordinator.
