Dutch multi utility smart metering with direct in home feedback

Direct in-home feedback with Dutch Multi-Utility Smart Metering

Gerrit Rentier / Machiel JoosseOctober 17th 2013Amsterdam RAI #EUW13

Consumers get direct feedback in a Multi-Utility concept using existing Dutch Smart Metering architecture

- technical and business considerations -

PoC Dutch Multi-Utility Smart Metering – October 17th 2013

Preface: Energy/Water nexus in the home

2

>60% domestic

water use will be heated

Personal exampleFamily situation: parents + 3 children <7 year

Relation between energybill and heating of water:Gas 30% € 210 Electricity 35-40% € 246

Breakdown domestic drinking water usage *

3 PoC Dutch Multi-Utility Smart Metering – October 17th 2013

Application Heated Liters Total % Heated %

Bath Y 2,8 2% 2%Shower Y 48,6 40% 40%Washbasin 5 4%Toilet flush 33,7 28%Manual washing Y 1,1 1% 1%Dish washing Y 14,3 12% 12%Manual washing Y 3,1 3% 3%Washing machine Y 3 2% 2%Food preparation 1,4 1%Drinking coffee, tea & water Y 1,8 1% 1%Other 5,3 4%Total 120,1 100% 62%

* VEWIN report “Dutch drinking water statistics”: http://bit.ly/137NW3i

http://bit.ly/137NW3i

Agenda

4

Introduction/ DELTA Network group Smart metering in the Netherlands

Dutch Smart Meter Requirements and the standardized consumer port named: “P1-port”.

Smart meters & Multi-Utility; The consumer and sustainability point of view; enhanced energy saving, targeted advice.

Effect of Multi-Utility approach on business case Technical overview Added value Lessons learned Next steps…


Introduction: DELTA Network Group


• DELTA Network Group is part of DELTA N.V., the locally owned multi-utility company; shareholders: the Province of Zeeland & local municipalities. • Maintenance of infrastructure for water, gas,

electricity & cable, incorporating a DSO (“DNWB”) • Metering and utility services (nationally)• Added value to stakeholders through synergy, embodied in

our multi-utility strategy• As a municipal multi-utility it is in the nature of

DELTA to focus on added stakeholder valueincluding sustainability, in a multi-utility approach

• We are looking for cost efficiency, innovation, consumer empowerment & energy efficiency through integrated offerings

Smart Metering in the Netherlands


Government mandate for roll out smart meters for Electricity and Gas; Dutch Smart Meter Requirements (“DSMR”) developed by national organization of DSO’s, “Netbeheer Nederland”

There is no government mandate for roll out of smart Water meters or smart Heat meters.

However, regulations as well as the DSMR allow explicitly for smart meters for “Water” or “Heat” to be added as ‘slave’ meters

It is straightforward for DELTA the Multi-Utility company to investigate the added value of Smart Water Metering

The solution also applies to Heat, which can be valuable in City Heating projects & areas

Dutch Distribution System Operators:

Dutch Smart Meter architecture & P1 port*


* (see Appendix A )

• P0= Maintenance port• P1= IEC 62056-21

(RJ-11 connector, serial protocol); • P2= Wired/ wireless M-Bus• P3= GPRS connection;

DLMS CoSEM protocol;• P4= market interface for ESCO’s,

Suppliers, Water companies…

“P1- device”(Energy management

display, APP, tablet etc)

P1

G-meter

W-meter

Heatmeter

P2

Central system

GSM network

P3

P2

P0

Energy suppliers

ODA’s

Water companies

P4

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Value Proposition for the Consumer


• Benefits for a smart meter roll out are supposed to include energy efficiency savings• Targets on energy efficiency must be met (“2020”)• Savings will only materialize if customers actually

engage and change their every day behavior

• Direct feedback allows for better energy savings; “on average an In Home Display is 50% more effective than an informative bill at reducing overall electricity consumption” (© “Empower Demand” study 2011, VaasaETT/ESMIG)

• Behavioral change comes about by “experiential learning”: learning by doing & direct feedback on your actions

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Direct In Home Feedback for E, G & W


• we can distinguish volumes for gas attributed to heating from volumes for gas attributed to baths and showers if peaks correlated

• we can distinguish electricity used for washers & dish washers from other uses of electricity if peaks correlated

• Consumers can draw their own conclusions based on near real time information and act

• Our Proof of Concept enables this in basic format

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Bonus value: data for Benchmarking & Targeted Advice


Algorithms on combined smart meter data history E, G & W could (off scope in PoC) generate targeted advice by comparing data to relevant benchmarks

Advice for home equipment; heating, tap water heaters, bathroom use (shower) and (dish) washers; Advice on insulation measures w.r.t. the home Services can be based on secured smart meter data from the national data hub, market interface “P4” Services can be offered to consumers by ESCO’s, Water companies or Energy Suppliers

Consumers relate to comparisons with other consumers (peer pressure) behavioral change energy savings & customer satisfaction

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Adding Smart Water Meters & Business Case


• Costs: Saving money through synergy Synergy during smart meter roll out

the logistics costs can be shared if a planned and executed visit in the field leads to smart meters for 3-4 utility services instead of 1 or 2

Synergy during operation; if the costs for telecommunication and maintenance are shared for 3-4 utility services instead of 1 or 2

• Increased customer benefits through synergy Customers have a higher potential in saving money and

energy because of added insight Room for new innovative information services

(“big data”) and in home direct feedback products

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Technical overview of the concept


GPRS

P2 P3

existin

gexi

sting

P1

DSMR 2.2+ Wired M-Bus

868 MHz

existin

g

OMS Wireless M-Bus

868 MHz

Option

1

OMS Wireless M-Bus

868 MHz

Option

2

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Conceptual overview of the future solution


DSMR 4 Wireless M-Bus

868 MHz

GPRS

DSMR 4Wireless M-Bus

868 MHz

Option

1

Option

2

P3

P1

DSMR 4 Wireless M-Bus

868 MHzDSMR 4 Wireless M-Bus

868 MHz

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How it works…


DEMO video:1. installation, 2. Architecture & P1-port3. Consumer feedback

http://youtu.be/QQkunky5b2c



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Status R&D activity “Proof of concept MUSM &EMS”


Corporate level acknowledgement of the value of this concept “MUSM & EMS” in December 2012

Assignment: “develop a technical solution with partners”

Together with suppliers of components & smart meters we have created a working solution March 2013 With business partners we have organized working ICT solutions and work arounds (e.g. with Alliander)

Deployed amongst our colleagues May/June 2013 The most critical consumers around (they have your phone number ) These consumers are using the solution Evaluation is planned by December 2013

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Added Value


• Encrypted digital interfaces for Smart meter data for Water or Heat as well as for Gas & Electricity

• The encrypted data in our solution is suitable for billing no manual meter reads or audits required added value for (utility) companies & customers

• Cheaper meter readings innovative billing models

• Platform for useful innovative solutions that integrate data from smart meters for E, G & W

• The concept further empowers customers to take steps in saving money and the environment

• It enables sustainability benefits of reduced water use and improved sustainability benefits for energy

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Lessons Learned PoC; Roll Out & Asset Management


• Commissioning and installation process; replication of processes and instructions for “gas” to also cover “water” (or “heat”) is relatively easy

• ICT; replication of data structures & interfaces for “gas” to cover “water” (or “heat”); relatively easy

• The roll out field tool we have used (“SmarAPP”) supports “Water” in the same way as it supports “Gas” without any significant modifications

• Asset Management poses a challenge; DSO rolls out E and G and as owner of those smart meters has all asset management processes and information available; but the Water-meters have no natural place in the DSO’s ICT architecture

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Next Steps


• Research and development • Technical research & development; follow up project to

investigate if it is feasible to enhance the refreshment rate (hourly 5 minutes) at the “P2- interface” (MBUS) between slave meters & the Electricity-meter

• Evaluate consumer appreciation; customer value and savings (energy efficiency) are input for the social business case (municipal stakeholders)

• Stakeholder alignment and follow up• We will address questions concerning [1] architecture, [2]

costs and benefits, based on the lessons learned • We will update the business case• We will inform stakeholders

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Conclusion


Water, Energy & Nature are valuable resources we as a society should approach with respect .. and in

conjunction!

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Questions?


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Appendix A DSMR E-meter “P1-port”


• In the Dutch concept ("DSMR") the Smart Electricity meter acts as the data hub for locally connected Smart Gas, Heat or Water meters

• Combined data from slave meters available for the consumer in a Home Area Network ("HAN") via consumer port; the Dutch standardized P1 port

• Interface specifications for “P1” are public domain The DSO facilitates a level playing field for the market

players, no “lock in” for consumers Any party can provide customers with a device suitable

for P1 to disclose multi-utility smart meter data to consumers in a value proposition for the home; either wireless (HAN) or wired, based on a device, with a display or device independent App.

Dutch multi utility smart metering with direct in home feedback

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