Delegation

Duncan Foord, OxfordTEFL

©Eaquals Eaquals International Conference, Riga, 27 – 29 April 2017 www.eaquals.org 1

1. Are there certain tasks that lend themselves to delegation better than others?

2. How much time should a manager expect to devote to managing the delegation of a task, especially at first?

3. Is it worth putting in more time showing someone how to do something than it would take to do the job yourself, because you’ll eventually be rewarded by them being able to do it without your help?

4. How can managers get over the sense that ‘if you want something done right, you have to do it yourself’ and avoid the urge to micro-manage, especially if someone has done a task to a poorer standard than they’d like in the past?

5. What’s the best way to set clear expectations about what you want when delegating? Is it with written instructions? Or is a conversation best?

6. How can people judge who is the right person to delegate a task to?

7. What’s the best way to balance criticism/correction of mistakes with encouragement?

©Eaals www.eaquals.org 2Eaquals International Conference, Riga, 27 – 29 April 2017

Gofer Delegation and Stewardship Delegation.

Effectively delegating to others is perhaps the single most powerful high-leverage activity there is. Delegation enables you to devote your energies to high level activities in addition to enabling personal growth for individuals and organizations. Using delegation enables the manager to leverage the results of their efforts as compared to functioning as a "producer.“Stephen Covey

1. Trust the person you are delegating to

2. Use a Structure like a SMART plan. (Specific, Measurable, Agreed, Realistic, Time bound)Get a “repeat back”

3. Give the Big Picture

4. Don’t micromanage. Step back, get out of the way!

5. Create Accountability with agreed results/report back

6. Give Credit for the job done

6 Delegation Rules

SMART plan

Eaquals International Conference, Riga, 27 – 29 April 2017

Something you have delegated

Something you would like to delegate

What was/is the task?

Why delegate it? (or not)

Who did you/will you delegate to? Why?

How did you/will you go about the delegation? (set up, follow up? Smart plan?) Which of the 4 situations applies: direct, coach, support, delegate?

How did/will you apply the 6 delegation rules: trust, structure, big picture, hands off, accountability, credit

How successful was the delegation?What possible difficulties were there/will there be?

What next?

Leadership in ELT course

www.oxfordtefl.com

The Seven habits of Highly Effective People

Stephen Covey

The One Minute Manager series

Ken Blanchard

www.businessballs.com

duncan@oxfordtefl.com