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RMA PROJECT – RMA SALES QUOTATION (MSS), POS AND CLAIMS - T1 AND RM SUPPLIERS

Gary Wood

SAP TURBO

05 Jan 2015

– Phones on Mute

– Introductions

– Name, Team, Role, Knowledge of SAP or

Experience

SALES QUOTATION (MSS), PO AND CLAIMS - T1 AND RM SUPPLIERS

2

– House Rules

– Course Objectives


At the end of this course you should be able to:

– describe the process for RMA

– identify and perform the sales quote updates carried

out by the T1 and RM suppliers

– describe the process for sales quote approval

– list the roles responsible for carrying out the RMA

process

– raise a supplier material claim

3

– Agenda

Topic 1 – RMA Process Overview

Topic 2 – Update Sales Quote and Review

Topic 3 – Review Sales Contracts and Purchasing

Documents

Topic 4 – Supplier Material Claims


4

– TOPIC 1: RMA PROCESS OVERVIEW


5

– Topic 1 Objectives

At the end of this topic you will be able to:




process


6

– eRMA Legacy

RMA SALES QUOTATION (MSS) AND PURCHASING - BUYERS

What is eRMA

eRMA is a legacy application which supports the Raw Material Acquisition Process, acquired following the separation from Ford.

Used to manage the purchase of steel and aluminium blanks and coils only, by JLR, from raw material suppliers. JLR sell the

material to Tier 1 Stampers, who use it to produce panels and components for JLR.

Why Replace eRMA?

The eRMA software is causing the following issues and

concerns:

• Lack of controls – an incorrect payment of approx. €75m

was made by JLR. This led to questions from the auditors

and delays in the company accounts being signed FY14/15

• Additional manual controls added as a result of the

overpayment

• Does not Support GBE expansion Strategy, leading to a

loss of cost saving opportunities, only Supports UK Tier 1

manufacture

• Unable to make enhancements to eRMA

JLR

Physical

Delivery

PO

(eR

MA

)

AS

N (e

RM

A)

SB

I (ER

ES

)

Sale

s O

rder

(eR

MA

)

Sa

les

In

vo

ice

(E

RE

S)

Pa

ym

en

t (S

AP

)

Raw

Material

Supplier

Tier 1

Supplier

7

MSS

RMA SALES QUOTATION (MSS) AND PURCHASING

8

– RMA SAP

RM

Supplier Tier 1

Supplier

SAP Portal (Covisint)

Supplier Portal (Covisint)

1. Master Data

2. Sales Quote

3. Sales Contract

4. Purchase Schedule Agreement (PSA)

5. Process ASN via EDI

6. Generate Sales Invoice

7. Process SBI

8. AR/AP Netting

9. Process Material Claims

10. Manage Changes incl. Price

Existing

Functionality

New

Functionality

1. Master Data

2. Sales Quotes Specification

(MSS)

9. Material Claims

3. S

ale

s C

on

tract

(eR

MA

Sale

s O

rder)

6. S

ale

s In

vo

ice

8. P

aym

en

t (O

ffset)

/Nett

ing

4. P

SA

(eR

MA

Purc

hase O

rder)

5. A

SN

7. S

BI an

d P

aym

en

t

5. Physical Delivery

RMA Material No. (eRMA Part No.)

– Create and Approve Sales Quotation


Tier 1/RM

Buyer

Tier 1 Supplier

/Service Centre

RM

Buyer

Multiple

Quotes

RM Supplier

/Service Centre

GPF - Lead

DOA

Approver

Create Sales

Contract and

Purchasing

Doc

Create Sales

Quotation

(VA21)

Update Sales

Quote

(Supplier Portal)

Validate Sales

Quotation

(V.26 & VA22)

Review and Update

Sales Quote

(VA22)

Update Sales Quote (copy if multiple)

(Supplier Portal)

Review Sales

Quote

(VA22)

Review Sales

Quote

(VA22)

Enter Sales

Price (VA22)

Yes

No

9

Copy Sales

Quote

(VA21)

Review and Update

Sales Quote

(Supplier Portal)

ARIS

Review Sales

Quotation

(V.26 & VA22)

Email

Email

Email

http://aris.jlrint.com/businesspublisher/link.do?login=anonymous&password=anonymous&localeid=1033&ph=01vpqms&modelguid=181a2d50-0541-11e5-76fe-005056950051

– Create Sales Contract and Purchasing Document


SAP ECC

(Auto)

T1

Supplier

Run Batch Job

to Create Sales

Contract

Create

Purchase

Requisition

eMail

Contract to

T1 Supplier

Create Purchase

Schedule

Agreement (PSA)

Review Sales

Contract

(Supplier Portal)

10

RM

Supplier Review PSA

(Supplier Portal)

eMail

Schedule to

RM Supplier

ARIS

Email

Email

http://aris.jlrint.com/businesspublisher/link.do?login=anonymous&password=anonymous&localeid=1033&ph=01vpqms&modelguid=4474f670-1e49-11e5-76fe-005056950051

– Manage Raw Material Delivery and Invoicing

RMA SUPPLIER CONFERENCE 25 FEBRUARY 2016

SAP ECC

(Auto)

T1

Supplier

Create New

Schedule

Line

Create

Inbound

Delivery

Review Sales

Invoice

(Supplier Portal)

11

RM

Supplier

Create ASN

(Supplier

System)

Process

Goods

Receipt

ARIS

Requirements

Received for

Finished Parts

Communicate

with RM

Supplier

Create Sales

Invoice

Periodic

Create Self

Bill Invoice

Self Bill Invoice

(Supplier Portal)

Email Email EDI

(or interim process)

http://aris.jlrint.com/businesspublisher/link.do?login=anonymous&password=anonymous&localeid=1033&ph=01vpqms&modelguid=bb80f1f0-8926-11e4-76fe-005056950051

Master data is the set of data that is used across the

entire organization and all business processes.

– It is shared by different people for different purposes at

the same time

– It is information that changes infrequently e.g: Customer

Name

– It is more efficient to keep it in one place where all users

can access it


12

– What is Master Data?

The accuracy of the master data is critical for smooth, timely

transaction processing.

Examples: Material Master, Customer Master, Vendor Master, Pricing Conditions

RMA Material No:RMYYYY-00XXXXXX


17

– How Master Data is used in a Sales Contract

Material Master

For example:

Address

Shipping Conditions

Payment Terms

Customer Master

For example:

Base Price

Pricing Conditions

For example:

Stamper Part No. (Unique No)

Blank Type

Characteristics

Sales Contract

Qty

1 RMA Steel

Material Item

1

Sold-to party: Walsall Pressing Ltd

Price

0.31

For example:

Description

Tax Determination

Weight

The sales quote and resulting contract, with a

configurable material, will allow for the raw material

to be fully specified within the agreement and will

replace the MSS.

RMA SALES QUOTATION (MSS) AND PURCHASING - BUYERS

19

– MSS

– Topic 1 Review

You should now be able to:




process


20

– TOPIC 2: UPDATE SALES QUOTE AND REVIEW


21



– identify and perform the sales quote updates carried out by the

T1 and RM Suppliers


22

– Create Sales Quote

The sales quote is initially created by the T1 Buyer

– Then, it goes to the T1 supplier who will update the

material specification on the supplier portal

– Following RM supplier updates on the supplier

portal, the RM Buyer will enter the sales price.

Following update with QAF price and review by the

T1 Supplier, the T1 Buyer will trigger the approval

process

– Once approved, the sales quote will trigger the

automatic creation of the sales contract and

purchasing docs


23

– Demonstration

Objective

– There is a requirement to update a new quote to meet a new material

specification

Supplier Portal – Update Sales Quotation


24

– Service Centre

A common process is used for the procurement

of raw materials for both service centre and non

service centre

– The procurement of raw material from the raw

material supplier for the service centre is carried

out by the RM buyer

– The RM buyer must progress the quote through

all the buyer status steps within the sales quote


27

– Topic 2 Review





28

– TOPIC 3: SALES CONTRACTS AND PURCHASING DOCUMENTS


29



– review a sales contract

– review a PSA


30

– Sales Contract and Purchasing Documents

On approval of the sales quote, the following

documents are created automatically: -

– Sales contract (notification email sent to the T1

supplier who can review on supplier portal)

– Purchase requisition

– Purchase schedule agreement (notification email

sent to the RM supplier who can review on supplier

portal)


31

Sales Contract

Schedule Agreement

– Demonstration and Exercise

Objective

– There is a requirement to review a sales contract

Supplier Portal – Review Sales Contract


32

– Demonstration and Exercise

Objective

– There is a requirement to review a purchase schedule agreement

Supplier Portal – Review Schedule Agreement


33

– Price Changes

A price change is instigated by RM Supplier who

prepares a Common Price File (CPF) with new

effective date

– RM Buyer run the Price Update report and

downloads to Excel

– RM Buyer validate the new price and effective date

– GPF review and validate Price Update report and

upload update price file to SAP

– PSA will be updated automatically with new

effective date

– A credit be issued if increase in the past


35

Jan, Feb …. ….Nov, Dec

– Short Close PSA

A decision to close the PSA is taken between the RM

Supplier and T1 Supplier

– The details of the PSA to be made inactive are

provided to the RM Buyer

– GPF then:

– Firstly, short closes the validity date on the PSA

– Secondly, short closes the validity date on the

sales contract#

– RM Buyer then:

– emails the changes to the RM and T1 Suppliers

respectively

– Alternatively, for large volume PSA closure, a ticket

can be raised with the IT Service Desk


Sales Contract

Short close validity date

36

36

Schedule Agreement

Short close validity date

– Topic 3 Review


– review a sales contract

– review a PSA


37

– TOPIC 4: SUPPLIER MATERIAL CLAIMS


38

– Topic 4 Review




39

– Supplier Claims


Tier 1/RM

Supplier

SAP ECC

(Auto

RM

Buyer

Initiate Claim

(Supplier

Portal)

Create/Change

Material Claim

40

Review Claim

and update

Status

(Supplier Portal)

Update Claim

Status

No status change 14 & 28 days.

Notify RM Supplier

No status change 42 days. Notify

RM Buyer and Supplier

Claim Approved. Create

Credit/Debit on T1 Supplier

Claim Approved. Correct ASN

Qty, Credit/Debit on RM Supplier

Claim Rejected. Notify T1

Supplier

Update Qty

(Supplier Portal)

Cancel Claim

(Supplier Portal)

Arbitrate Claim

to JLR

(Supplier Portal)

Review

Claim

Notify JLR of

Arbitration

Dispute

Arbitration

Email

Email

– Raise a Supplier Claim

A material claim can be instigated by either the T1 or

RM Supplier who enter the claim on supplier portal

– An invoice correction request is automatically

created in SAP

– Depending on who raised the claim, the T1 or RM

supplier updates the claim status to reject or

approve

– On rejection, the party responsible for raising the

claim can update the claim qty, cancel the claim or

send claim to JLR for arbitration


41

– Demonstration

Objective

– There is a requirement to create a material claim

Supplier Portal – Create Material Claim


42

– Demonstration

Objective

– There is a requirement to update a material claim

Supplier Portal – Update a Material Claim


43

– Topic 4 Review




44

– Course Objectives








process


45

– Course Evaluation & Assessment

Please complete the online course evaluation and

assessment before you leave the classroom -

comments are particularly welcome.

– Link to the Evaluation


46

https://docs.google.com/forms/d/1_26nGq5u3R4l4Qbc2VxjdlDWTCQrpuTPe6mhJL2XmwQ/viewform?usp=send_form

Jaguar Land Rover W/1/26 Abbey Road, Whitley Coventry CV3 4LF, UK

jaguarlandrover.com

THANK YOU Gary Wood M +44(0)776 4611909 T +44(0)0000 000 000

[email protected]

47

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