A professional company providing specialist

garment cleaning services to the Insurance

industry - Nationwide

SDML Consultancy & Training (UK)

A Changing Approach . . .

� Traditionally insurance companies have incurred significant cost in replacing garments that have been damaged due to smoke and waterdamage.

� This approach has proven to be costly and frequently results in overpayment.

� However it has been proven that most garments can be professionally restored.

� Significant savings for the insurance company of up to 60% of replacement cost can be realised.

� Drycleanit have both the facilities and expertise to restore garments to their pre incident condition at a fraction of the cost to the insurance company.

• ISO-9001 CERTIFIED• DrycleanIT is the only garment restoration company and Drycleaners in the industry to be ISO-9001 certified!

• This certification demonstrates DrycleanIT’ commitment to following well defined quality management practices for delivering quality products and services as well as continual improvement!

• The ISO 9001:2008 standard provides a tried and tested framework for taking a systematic approach to managing the organization's processes so that they consistently turn out product that satisfies customers' expectations

• Introduction• When disasters happen, DrycleanIT can restore smoke and water damaged clothing as well as other textiles such as bedding, table linens, towels, draperies, shoes, belts, and purses, curtains and blinds.

• DrycleanIT will process every garment, textile, curtain, blind, bed-linen and soft toy that is not charred, heat yellowed, ripped, torn or otherwise physically damaged or has pre-existing damage or is less expensive to replace than to restore. job.

• Emergency Service• Getting your policyholders back in their own clothes lets them know you are working hard on their behalf and gives them faith that life will return to normal. DrycleanIT can deliver a week’s worth of clothes, shoes and other requested items within 48 hours of collection - even when they have suffered heavy smoke damage!

Specific deliverables will include:

• Itemised price list

• Prompt on-site response to incidents. (guaranteed 1 hour return call)

• Emergencies – same day

• Standard – next day.

• On site assessments

• Provide a detailed inventory and costing for all incidents. Costing to be submitted within 24 hours of site visit.

• Sample/test cleaning for policyholder• Site survey report identifying any potential risks and areas of concern.

• Identify garments that cannot be restored and advise accordingly.

• Operational coaching and mentoring for relevant Claims Managers.

� Economical & Efficient – DrycleanIT offers a solution that satisfies both the policy holder and insurance company.

� Best Practice – DrycleanIT staff follow established guidelines for restoration work based on ISO and SATRA standards.

� Success - We successfully restore more than 95% of the items we clean.

� Single Source – We offer a single source (Turnkey Solution) for restoration drycleaning & wetcleaning.

� Quality & Service – Garments and other fabric items are cleaned and stored until the homeowner is able to accept the items.

� Convenience – Homeowners receive their original garments in restored condition, without the hassle of having to shop for newitems.

Why Drycleanit …

� Expert Advise – Drycleanit will support Adjusters by providing site surveys and offering expert opinion.

� Training – DrycleanIT will provide training for adjusters on garment restoration which will help to more accurately assess claims with regard to cleaning expectations.

� Sample/Test Cleaning – DrycleanIT will provide sample cleaning which will give all parties involved re-assurance and confidence.

� Latest Technology – We employ the latest technologies available , from ozone treatment rooms ,termal & ULV fogging

Why Drycleanit …

AssessmentReport & Quote

CustomerSatisfaction

GarmentsDamaged

RESTORATION PROCESS

NotifyDrycleanit

ReturnGarments

SiteSurvey

Approval

Collection

RestorationProcess

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RESOLUTION

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Minister Phil Hogan , Stephen O’ Connor MD

DrycleanIT , M. Buckley CEO NSAI .

M.Kelly CEO Carlow Enterprise Board ,Stephen O’

Connor MD DrycleanIT , Minister Phil Hogan

Rita Kemeziene receiving her Guild training certificate

Stephen O’ Connor and Alan McGilton , Business

Development Manager OSG –MRN Contract

Before & After