DRossiResumeUpdate-1.docx

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Daniel N. Rossi 2944 Sparrow Dr 

Fullerton, California 92835 [email protected] 

(714) 930­6249  

OBJECTIVE: I am looking for a results oriented position where I can utilize my core strengths in problem solving, negotiating, motivating others to reach team goals, and creating an atmosphere that is comfortable for both coworkers and prospective clients.

SUMMARY OF QUALIFICATIONS

● Dedicated and trustworthy individual with exceptional communication skills ● Versatile in all work environments and extremely motivated to learn new skills and to take on new challenges

EDUCATION CALIFORNIA STATE UNIVERSITY FULLERTON, Fullerton, CA Bachelor of Arts in Communications with an emphasis in Public Relations: Graduated December 2011

Coursework: ● Visual Communications / Focus on Advertising ● Human Communications and Public Speaking ● Crisis Management and Leadership ● Public Relations Writing ● Groupthink in Public Relations Management

WORK EXPERIENCE CLAREMONT TOYOTA, Claremont, CA Refinance Manager/Sales, January 2013-Present

● Create and grow working relationships with bank reps, underwriters, and funders ● Responsible for seeing deals through from start to finish including setting appointments, selling additional

products and closing the deal ● Over 400 deals closed for a total net profit of $366,113.87 ● Handle funding delays, heated calls, customer questions or concerns and deal audits.

EL DORADO HIGH SCHOOL, Placentia, CA Head Junior Varsity Basketball Coach, June 2007 – June 2012

● Manage practice planning, structuring schedules, creating plays, and emphasizing teamwork ● Create a relaxing environment by communicating in a positive manner ● Multi-task, solve problems as they occur, understand the dynamics of the team ● Encourage collaboration amongst all of those playing together ● Exercise proficiency in taking direction, time-management, and leadership

WINE COUNTRY GIFT BASKETS, Fullerton, California Corporate Sales Representative, October 2012-December 2012

● Assist customers with corporate orders ranging from $3,000-$40,000 plus. ● Worked to create a customer service atmosphere that is built upon creating loyal, lifelong relationships. ● Ensure that all orders are accurate and delivered on time. ● Diffuse escalation calls with difficult customers

INTERESTS Sporting Events and Activities, Painting, Playing Basketball, Reading, Attending Church, Traveling.