Drive Market Share Gains Automotive Industry Insights: Q1 ... · magazine subscribers Approximately...
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Drive Market Share Gains -Automotive Industry Insights: Q1, 2010
Jeffrey Anderson, Director of Consulting & Analytics
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Presentation Overview
First Quarter 2010 Automotive Market Overview• Vehicles in Operation (VIO)• Vehicle Registrations
• New and Used
• New Vehicle Market Share• Purchase Loyalty
• Corporate and Brand
• Other Market Impacts• Orphan Brands• Recalls• Generational Loyalty
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Understanding the Automotive Customer Leveraging Experian’s “best in class” data assets
50,000 + adults surveyed annually 8,000+ brands in 450+ product categoriesMeasures television viewing, newspaper and magazine readership, internet usage, radio listening plus mobile700+ psychographic measuresEasily extrapolated to any target file
25 million Internet usersinteracting with one million Websites across 160+ industriesAverage of 60 billion emails sent on behalf of clients per year
Consumer2 million credit inquiries daily1.3 billion transaction updates/month99.9% system availability1.3 second response rate220 million credit active consumers50 million public records
Business22 million businesses
235 million consumers, 113 million households1,500+ data attributes per recordAttitudinal segments and touch-points3,200 public and proprietary sources110 million catalog buyers148 million magazine subscribers
Approximately 600,000 knownfraud records186+ million cross-industry credit applications215+ million consumer200 +demographic and credit records
Experian has “the most well-regarded compiled consumer file on the market today” The Forrester Wave™: Database Marketing Service Providers, Q1 2006, Forrester Research Inc. January 10, 2006
NationalFraud
Database
600 million+ vehicles in U.S. (all 50 states & Wash. D.C.) and CanadaIncludes title, registration, mileage readings, key vehicle events5B+ vehicle history records, including 270M title brands and 92M accident related events
OnlineActivity
DatabasesCredit
Databases
ConsumerMarketing Databases
Simmons National
Consumer Study
NationalVehicle
Database
Integrated Information Assets
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VIO
Loyalty
Market Share
Data foundation
NationalVehicle
Database
Comprehensive coverage• Over 600 million total vehicles – U.S. and Canada
• 280 million total vehicles in operation• 825 million titles, 950 million registrations• Seven Terabytes, over 18 billion rows
Direct Sources• Vehicle title and registration data in 50 U.S. states and D.C.• Many other sources, including fleet, auction, maintenance, inspection, warranty, dealer, police
Variety of Metrics• Registration Trends• VIO Reporting• Loyalty Studies
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VEHICLESIN
OPERATION
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AutoCount Vehicles in Operation (VIO)
Experian Automotive’s AutoCount VIO is a compilation of all new and used vehicles registered on the road in the U.S.
Quick Facts…
• There are 239,349,895 light duty vehicles on the road
• Up over 287,952 units from last quarter (+0.12%) contributed to by increased vehicle sales versus scrappage rate
• Ford is the most prevalent make, followed by Chevrolet and Toyota
• Hyundai VIO grew 9.3 percent (ranked seventh)
• Trucks still retain top place versus cars (50.1% vs. 49.9%)
• Average age of all cars and light trucks in operation is 10.4 years
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0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
18,000,000
U.S. Summary by Model Yearas of March 30, 2010 (Q1)
Current VIO – Year Model
Source: Experian Automotive as of March 30, 2010 (U.S. light duty vehicles only)
81 percent of vehicles are 15 years old or less
81%90 million 2001-2006 : aftermarket ‘sweet spot’
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0% 2% 4% 6% 8% 10% 12% 14% 16%
Sport Car - Ultra LuxuryUpscale - Ultra
Alt Power - Hybrid TruckOther
Upscale - PremiumSport Car - Upper Premium
SUV - PickupAlt Power - Hybrid CarSUV - Premium Large
SUV - Upper Mid RangeSport Car - Premium
Small Car - BudgetCUV - Premium
CUV - Mid RangeTraditional Car
Van - Full SizedSport Car - Touring
SUV - Entry LevelUpscale - Luxury
CUV - Entry LevelSUV - Large
Upscale - Near LuxuryMid Range Car - Premium
Pickup - SmallSUV - Lower Mid Range
Van - MiniMid Range Car - Lower
Small Car - EconomyMid Range Car - Standard
Pickup - Full Sized
Current VIO – Vehicle Segment
Hybrid vehicles represent 0.7 percent of current VIO
Source: Experian Automotive as of March 30, 2010 (U.S. light duty vehicles only)
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Current VIO – Drive Wheels
Source: Experian Automotive as of March 30, 2010 (U.S. light duty vehicles only)
• Half of all vehicles on road are front wheel drive
• Four-wheel drive and All-wheel drive continue to grow, primarily due to growth in CUV segment
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Current VIO – Engine Type
Source: Experian Automotive as of March 30, 2010 (U.S. light duty vehicles only)
• Six-cylinder engines power majority of vehicles• Four-cylinders next most prevalent, followed by eight cylinders
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VEHICLE REGISTRATION
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U.S. Automotive Market Overview
• Q1 2010 vs Q1 2009, new vehicle registrations increased by more than 300,000 units (12.8 percent )
• Very strong when compared to drops of more than 1 million units in prior qtrs
12
Total Vehicle Registrations by Quarter
New Vehicle Registrations
Source: Experian Automotive
Used registrations are increasing in proportion to new registrations: 2.5x new in 2007, peaking at 4.2x in Q1 2009
2008 2009 2010
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U.S. Market – New Vehicle Registrations
New Vehicle Registrations
Q3 and Q4 narrowing gap
compared to prior quarters, Q1 2010 clearly turned the corner on market
improvement
Source: Experian Automotive
2008
2009
2008
2009
2008
2009
2009
2010
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Used Vehicle Registrations
U.S. Market – Used Vehicle Registrations
Used vehicle registrations are essentially even with Q1 2009, as
last three quarters have been very consistent over
prior year
Source: Experian Automotive
2008
2009
2008
2009
2008
2009
2009
2010
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New Vehicle Market Overview
New Vehicle Registrations – Q1 2010 vs. Q1 2009
Source: Experian Automotive
• Ford had highest percentage and unit gains versus Q1 2009, up nearly 27 percent and 95,000 units respectively
• Nissan and Hyundai were up nearly 23 and 20 percent respectively
• GM was up more than 59,000 units, netting a 13.8 percent increase
• Chrysler was down 5.2 percent
Corporation
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Segment Registration Trends Q1 2010 vs. Q1 2009
CUV –Entry Level
CUV –Mid
Range
Pickup -Small
SUV –Upper Mid-
Range
Alt Power Hybrid Truck
Sport Car - Premium
Van -Mini
• Entry-Level CUV segment had greatest unit increase in Q1 2010 when compared to Q1 2009
• Mid-Range and Economy cars also had strong increases
• Minivans had largest segment drop, followed by Sport Car Premium segment
Source: Experian Automotive
New
Reg
istra
tions
Mid Range Car -
Lower
Mid Range Car -
Standard
Small Car Economy
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Market ChangersN
ew R
egis
tratio
ns
Source: Experian Automotive
Ford F150, Fusion and Escape up a combined
54,000+ units
Ranked by Unit Change
Ram down 10,000+ units
Kia Sportage and Sedona down a combined 12,000+ units
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M&M’s (Market Movers)
Ranked by % change
New
Reg
istra
tions
Source: Experian Automotive
SRX up 9,921 units
Sorento up 13,883 unitsEquinox up
18,819 units
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NVE (New Vehicle Entries) Q1 Performance
• Further expansion of CUV category• Luxury Vehicles having impact• New entries represent nearly 77,000
additional sales for 1st quarter
New Vehicle RegistrationsSource: Experian Automotive
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Are Minivans a Viable Segment?
Source: Experian Automotive
Segment Trends Minivan Brands
2008 2009 20102008 2009 2010
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MARKET SHARE
OVERVIEW
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Who is up? • Ford 1.8% share• Nissan 0.6% share• Hyundai 0.4% share• GM 0.1% share
GM
Ford
ToyotaHonda
Chrysler
Hyundai
Nissan
Other
2010
Manufacturer Market Share Analysis
Who is down? • Chrysler -1.8% share• Toyota -0.6% share• Honda -0.2% share
Q1 2010 vs Q1 2009 Market Share
GM
Ford
Toyota
Honda
Chrysler
Hyundai
Nissan
Other
2009
Source: Experian Automotive
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Q1 2010 vs Q1 2009 Market Share
23
Source: Experian Automotive
Manufacturer Market Share Analysis - The ‘Others’
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Q1 2010 vs Q1 2009 Market Share
24
Source: Experian Automotive
• Cars helping to drive share gains for VW, Subaru, Ford and Hyundai
• Pickups and large SUVs impacting Chrysler and Toyota
Manufacturer Market Share Analysis
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Market Share drivers: Competitive Conquests
Source: Experian Automotive
Chevrolet Share of Sales from Pure Import Conquests
Toyota Share of Sales from Pure Domestic Conquests
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Trends in Toyota Conquesting
Source: Experian Automotive
Toyota Share of Sales from Competitive Owners
Percent Competitive Owners Defecting to Toyota
This lower defection rate to Toyota from key competitive brands equates to 37,000 lost sales for Toyota in Q1
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CUSTOMERLOYALTY
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Loyalty Methodology
•Migration Measurement
•Multiple Levels
•Purchase Loyalty
Garage loyalty measures whether a new vehicle purchase matches a prior new vehicle owned, including vehicles currently in the garage or disposed up to 90 days prior to the new vehicle purchase.
Provides complete view of repurchase activity
Disposal loyalty measure whether a new vehicle purchase matches a vehicle disposed of +/- 90 days of the new vehicle purchase.
Essentially tracking vehicle replacement
Owned Vehicle:
Honda
Honda
Honda
Acura
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Q1 2010 Corporate Loyalty
29
• Ford has passed Toyota and GM in corporate loyalty• Toyota nearly equal to GM• Hyundai narrowed gap vs. Honda• Chrysler has increased
Market Overview - Loyalty
Corporate Loyalty by Month
• Chrysler loyalty continues upward climb
• Toyota ended quarter with highest loyalty
• GM dropped in February and March
Source: Experian Automotive
20102009
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Brand Loyalty – Top Gainers for Q1 2010
Source: Experian Automotive
• Luxury brands had top four spots in terms of proportional gain in loyalty
• Lexus had greatest percentage and point gain: more than 11 percentage points
• Ford, Lincoln and Infiniti all gained more than 5 points
Q1 2010 vs Q1 2009 Brand Loyalty: ranked by % change
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Brand Loyalty by Model: Top 10
Q1 2010 Brand Loyalty
31
Source: Experian Automotive
• Ford Fusion owners were most loyal, with nearly two out of three returning to the Ford brand
• Ford vehicles made up six of the top ten in brand loyalty
• Chevrolet Impala and Traverse owners were ranked fifth and seventh respectively
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2007 – Who took from Whom?
64,000
Net UnitsFord (471,254)GM (330,313)Chrysler (225,213)Honda 325,555Toyota 701,225
Net Owner Migration
GM Ford
Toyota
Chrysler
Honda
Source: Experian Automotive
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Q1 2010: Who’s taking from Whom?
19,868
Net UnitsChrysler (50,794)GM (48,145)Ford 20,365Toyota 27,926Honda 34,504
Net Owner Migration
Chrysler
GM
Source: Experian Automotive
Ford
ToyotaHonda
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ORPHAN BRANDS
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Is GM Retaining Pontiac Owners?
Since elimination of Pontiac brand, GM’s remaining brands are capturing nearly half of Pontiac owners returning to market
Source: Experian Automotive
GM
Sha
re o
f Pur
chas
es
2009 2010
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Ford Motor Company Streamlining – what does it mean?
• Mercury brand represents less than six percent of Ford Motor Co. sales
Source: Experian NVDB
• Where will Mercury brand owners go when returning to market?
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LOYALTY BY GENERATION
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Loyalty by Generation
Purchase Distribution
38
GENERATION TIMELINE
Depression Generation Quiet Generation Baby Boomers Generation X Millennials (Gen Y)1915-1934 1935-1945 1946-1964 1965-1977 1978-1994
Source: Experian Automotive
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Source: Experian Automotive
• The depression generation is more than one-third more likely to remain brand loyal than Millennials
• Loyalty decreases very consistently with age
Loyalty by Generation
Overall Brand Loyalty
39
GENERATION TIMELINE
Depression Generation Quiet Generation Baby Boomers Generation X Millennials (Gen Y)1915-1934 1935-1945 1946-1964 1965-1977 1978-1994
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Source: Experian Automotive
Loyalty by GenerationB
rand
Loy
alty
40
GENERATION TIMELINE
Depression Generation Quiet Generation Baby Boomers Generation X Millennials (Gen Y)1915-1934 1935-1945 1946-1964 1965-1977 1978-1994
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41
Source: Experian Automotive
Loyalty by Generation20
09 C
Y B
rand
Loy
alty
41
GENERATION TIMELINE
Depression Generation Quiet Generation Baby Boomers Generation X Millennials (Gen Y)1915-1934 1935-1945 1946-1964 1965-1977 1978-1994
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Millennials (Gen Y)
42
Source: Experian Automotive
Loyalty by Generation: Top 5 Models
Brand Loyalty
Depression Generation Baby Boomers
Generation X
42
GENERATION TIMELINE
Depression Generation Quiet Generation Baby Boomers Generation X Millennials (Gen Y)1915-1934 1935-1945 1946-1964 1965-1977 1978-1994
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Conclusions
New vehicle registrations appear to have hit bottom in early/mid 2009, and have been on upswing for the last two quartersUsed vehicle registrations for last two quarters are lagging behind same quarters from prior yearFord gained nearly two percentage points in market share, taking number two spot from ToyotaGM seems to have stabilized share with their four brands, Toyota lost more than a half-point in share, and Chrysler continued downward trendHyundai growth slowed in quarter, smaller manufactures seize opportunity, while some luxury brands dropped shareFord took top spot in corporate loyalty for first time, Chrysler loyalty on the riseAs Generation X and Millennials increase their proportion in the marketplace, battle for share and loyalty will become even more fierce for all manufacturers
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Questions?
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