Dr. Wael Aziz - CV

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CONTACT

INFO

Dr. WAEL A. AZIZ

QUALIFICATION

HIGHLIGHTS

Over 28 years of experience at different technical and managerial roles in wide spectrum of

industries, technologies, locations, and culture differences. Appointed in technical and

management posts in multinational companies and government since 1998.

Leadership consultant and Coach. Holding a doctorate of business administration in

strategic leadership, with records of accomplishment in building leadership development

programs and assessment centers, which helped hundreds of potential talents to fast track their

leadership competencies.

Strategic planning and performance management; with solid experience in blending

corporate business objectives with manageable performance indicators, since 2003.

Organization Development. Expert in organizations’ restructure, jobs’ identification and

mapping, jobs’ profiles creation, competency design, business planning and budgeting, change

management programs, balanced score cards (BSC), business process re-engineering (BPR),

excellence in services, TQM, CMM, TISSE, ITIL with proven records in government, oil and

gas, construction, manufacturing, and financial sectors.

IT Strategy Making. Solid experience with proven records in: e-government, knowledge

portals, document management systems, loyalty Systems, web sites building, mobile

applications, performance management systems, intranet and extranet.

Certified assessor of the European model for excellence (EFQM). Helped organizations to

achieve Recognized for Excellence 5 stars recognition.

Certified lead auditor of several ISO standards including ISO 9001, 18001 (health & safety),

14001 (environment), 27001 (information security), 55000 (asset management), 31000 (risk

management), 22301 (business continuity), and 10001 (training).

Project Management Office Setup & Management. Over 14 years’ experience in managing

multi-million USD projects in business process improvement in the fields of ERP, process

automation, document management and archiving, preventative maintenance, asset

management, e-government, e-business, online billing, enterprise portals, construction

management, loyalty systems, and many others.

Initiative leader, goals achiever, effective communicator and negotiator, creative thinker,

hard worker, and able to create lovely and organized working environment.

DBA and MBA with distinction from reputable universities, major: strategy and

performance management. Over than 40 professional certificates and courses in different

managerial and technical disciplines ranging from artificial intelligence to organizational

excellence.

Professional societies. Active member of various professional international and regional

communities and societies.

Researcher with published papers and participations in conferences for leadership

development, e-government, organization structure, performance management, and change

management.

Wael Abd El-Ghaffar Aziz

Tel: (+20) 115 9230009

Email: wael.aziz2000@hotmail.com

www.waelaziz.com

www.jadaratint.com

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BACKGROUND

SUMMARY

Leadership Skills

Solid manager, team-builder, motivator and mentor with proven capacity to approach

problems effectively and creatively.

Manage a team of 15 highly qualified professionals and MBA holders in strategic planning,

business excellence, performance management, and quality and risk management.

Establish roles and responsibilities, appraisal procedures and career path for 250 employees.

Corporate Strategic Planning/ Performance Excellence

Acting head of the Strategic Planning Office in the National Archive (NA-UAE), Abu Dhabi.

Heading the whole functions of: strategic planning, enterprise project management, quality

and excellence, enterprise performance management, and risk management with more than 15

sub-ordinates since 2009.

Quality Management Representative. Reports directly to the General Director. Represents the

National Archive (NA) as the Excellence (EFQM) and Quality Champion. Responsible for all

internal and external audits and assessment conducted.

Head of the strategic transformation team. Responsibilities include conducting: business

environment exploration, PESTEL analysis, SWOT and TOWS analysis, micro-level analysis,

scenario planning sessions, strategic capabilities identification, strategic options generation

and evaluation, designing and implementation of related change management programs.

Deputy Head and member of the following committees in the NA, suggestions and complains

committee, smart government committee, information security committee, information

exchange committee, employees performance committee, employees rewarding and

recognition committee, and organization restructure committee.

Directed major projects for organization restructure, leadership development, employees

mapping, privatization, asset and risk management, business continuity, service excellence,

and change management.

Perform and supervise benchmarking studies, market research, satisfaction surveys, ROI and

incubate technical innovations for better perception management and positioning.

Project Management Office Skills

Prepare the strategic plan, and annual financial budget for the whole organization.

Direct the projects delivery activities for 10+ concurrent projects ranged from 50K USD to

5000K USD budget. Review business case qualifications, cost estimates and projects progress.

Issue periodical projects health-check reports to senior management.

Extensive experience in preparing request for proposals and contracts for consulting projects.

Professional interaction/ negotiation with international vendors/ clients. Applies systematic

and transparent approach of proposals’ evaluations.

EFQM, ISO, CMM, and Organizations Excellence Qualification

Head of the National Archives (NA) team for Integrated Management System. Directed the

implementation of the Integrated Management System in the NA which includes: ISO 9001,

ISO 14001, ISO18001 PAS 99, and ISO 27001. Prepare the plans for ISO certificates: 55000,

and 31000.

Directed the NA move towards EFQM with the EFQM organization, aiming for Recognized

for Excellence award.

EFQM champion and assessor. Responsibilities include training and coaching, conducting

internal and external assessments, and preparation of final submissions.

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Supervised and participated in the generation and implementation of 120+ templates,

guidelines, forms, and check lists that cover all PM, and QA activities for a project oriented

CMM level 4 organization.

Initiate programs leading to process innovations and productivity gains. Set quality goals and

inculcate quality culture among associates at all levels of the organization.

IT & Business Skill

Solid experience with proven records in: e-business, Knowledge Portals, Smart cards, Web

enabling, Loyalty Systems, Web Sites Building, Intranet and Extranet applications.

Conducted market and technical researches in the fields of Wireless services, Mobile banking,

Card Management Systems, EMV, Smart Cards, Clearing, Credit/ Debit Card business.

ITIL certified professional with proven records in different delivery functions.

EDUCATION

DBA, SMC University, Switzerland, with distinction, October, 2013. A dissertation titled:

"Bridging the Leadership Gap: A Model and an Instrument to Measure the Effectiveness of the

Leadership Development Programmes in Abu Dhabi, UAE.”

MBA, with distinction, Graduate Business of School, Strathclyde University, November,

2007. Thesis: "A model and a tool for measuring Adaptation Capacity in Public

Organizations"

M. Sc. Eng. in Computer Science, preparatory courses. Faculty of Engineering, Al-Azhar

University, 1993-1994. Thesis: “An Expert System for Determining the Degree of Correctness

of Al-Hadith Al-Nabawi Al-Shareef.”

B.Sc. Eng. in Systems and Biomedical Engineering - Faculty of Engineering, Cairo

University, 1987. Graduation Project: “A Computerized Preventive Maintenance System for

Medical Equipment.” Degree: Good, Project: Excellent.

EMPLOYMENT

HISTORY

Jadarat International Dec 13 – Current

- President and CEO Dec 13 – Current

The National Archive, Abu Dhabi. (Previously NCDR) Feb 09 – Current

- Head of Strategic Planning Office Jun 09 – Jul 16

- Head of Performance Management Section Feb 09 – Jun 09

Dubai Municipality, Dubai, U.A.E. May 03 – Feb 09

- Strategy Unit Head, e-government Section, ITD June 04- Current

- Development Unit Head, e-government Section, ITD May. 03- June 04

Silverline Middle East & Africa, Egypt Sep. 98 – May. 03

- Regional Projects Delivery Director Mar. 02 – May. 03

- Regional Quality Manager Jul. 01 - Mar. 02

- Senior Project Manager Sep. 00 - July. 01

RemedyTemp, Inc. (REMX), USA Sep. 98 - Mar. 00

- IT Project Manager Sep. 98 - Mar. 00

El-Sharkia For Engineering Consultation, Egypt Jun. 97- Sep. 98

- Manager, Information Technology Jun. 97- Sep. 98

First Egypt Egyptian Engineering, Egypt Feb. 92 - Jun. 97

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- Project Leader Jun. 94 - Jun. 97

- Senior Business Analyst Feb. 92 - Jun. 94

ACHIEVEMENTS

Certificates and Awards

- Awarded three awards from the National Archive, for Strategic Planning, Actuate

Conference, Abu Dhabi, 2013.

- Awarded the best performance management implementation in the Middle East, Actuate

Conference, Abu Dhabi, 2011.

- Awarded the best thesis in Dubai, for his co-work in “Adaptation Capacity modeling”,

University of Strathclyde, 2007.

- Awarded the best research paper in Strategy making, for his research in IT strategy

making, University of Strathclyde, March 2007.

- Appreciation Certificate from Dubai Electronic Government (DEG), October 2006

- Appreciation Certificate for excellence performance in Dubai Municipality, years: 2004,

2005, 2006, 2007.

- Best Technical team, candidate for Dubai Excellence Award, 2005

- 7 Creditable international and regional e-government Awards (ex: UNPAN, Arabic

eContent, etc. ) for a complete list: (http://vgn.dm.gov.ae/DMEGOV/dm-mp-awards)

Examples of Successful Projects/ Initiatives

- NA Organization Restructure

- NA Integrated Management System (ISO, Environment, Health and Safety, Information Security)

- NA Enterprise Project Management

- NA Corporate Performance Management System

- Dubai Municipality e-Services (www.dm.gov.ae)

- Over than 500 online e-services. A year ahead before government mandate.

- Emirates Post Office Web-Enabling (http://www.emiratespostuae.com)

- Automate Emirates Post office Activities.

- OBE Project (www.obexchange.com)

- The first online Invoice processing system.

- Artificial Intelligence

- Modakek: An expert evaluator for narration of Hadieth Sharief.

PROFESSIONAL

TRAINING/ CETRIFICATES

- More than 40 training courses and certificates cover the following areas: knowledge

management, management of change, six sigma, service oriented architecture (SOA),

quality engineering, artificial intelligence, e-business, assessment centers, leadership

development, coaching, lead auditor, innovation management, strategy making, excellence

models, ITIL, CMM, supply chain management, financial planning, project management,

process modeling, cost estimation, and software development (full list is available upon

request).

OTHER

EXPERIENCES

Trainer and Coach

Developing and tutoring of training courses in 20 + fields including: Knowledge Management,

E-government Strategy building, Successful e-Business Project Management, CMM,

Benchmarking, RADAR approach in EFQM, Cost Estimation, Software Quality Assurance,

Configuration Management, Time Management, Scope Management, Performance Excellence

Management, Strategy Making and Management, Scenario Planning.

Printing and Publishing

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Extensive experience in all the stages of printed products. Managed the production of

more than 40 books in different branches.

MEMBERSHIPS

Egyptian Society for Engineers (electrical engineering branch), Egypt.

Member of Quality Group, Strategy in Action, Dubai.

EFQM, Belgium.

International Association of Business Leaders, Germany

PMI, MENA Chapter, Cairo, Egypt.

The Egyptian Society of Language Engineering, Cairo, Egypt.

The Egyptian Society of Science Arabization, Cairo, Egypt.

e-Learning Initiative, Ministry of Communication & Information Technology, Egypt

Arabic Bolggers’ Association

Egyptian Bolggers’ Association

PERSONAL

DATA

Date of Birth: Dec. 25, 1965

Place of Birth: Egypt

Nationality: Egyptian

Gender: Male

Marital Status: Married, with two Childs

REFERENCES Furnished upon request.