DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data&...

37
Disaster Recovery Lewan Technology, Zerto, FORTRUST & Faction Inc

Transcript of DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data&...

Page 1: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Disaster  RecoveryLewan  Technology,  Zerto,  FORTRUST  &  Faction  Inc

Page 2: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Panel

• The  Panel:• Scott  Pelletier,  Lewan Technology,  CTO• Rob  McClary,  SVP  &  GM,  FORTRUST• Rick  Vincent,  Director  Solutions/Product  Engineering,  Faction  Inc• Justin  Fields,  Lewan  BPO• Mike  Isaia,  Sr.  Systems  Engineer,  Zerto

Page 3: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

IT  Risk  Considerations

NetworkSecurity

Data  Protection

Geographic  Protection

Employee  Productivity

PhysicalSecurity

Compliance

Insurance  Protection

Page 4: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Risk  Mitigation  Techniques

• Risk  Acceptance

• Risk  Avoidance

• Risk  Limitation

• Risk  Transference

Page 5: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

What  are  RTOs  and  RPOs?  

• RTO/RPO (these  should  be  vetted  with  business  leadership)

• Recovery  Time  Objective  – maximum  time  to  bring  a  system  back  online  before  severe  business  impact  occurs

• Recovery  Point  Objective  – the  amount  of  data  loss  a  business  process/application  can  sustain  before  severe  business  impact  occurs

• Ask  business  questions  that  yield  technology  answers

Page 6: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

What’s  Your  Overall  IT  Risk  Reduction  Considerations

• Information  /  Infrastructure  Security§ Physical,  Social  and  Technical§ Who  in  your  organization  is  responsible  for  security?§ Do  you  have  written  security  policies  and  procedures?§ Do  you  follow  them?§ How  often  are  they  reviewed?§ How  do  you  train  your  employees  on  your  security  procedures?§ When  was  the  last  time  you  had  a  security  penetration  or  DR  test?§ Do  you  take  security  seriously?

• Data  Protection  Strategies§ Real-­‐time§ Point-­‐in-­‐time§ Long  time§ Geographic

Page 7: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Focus  on  Impacts  and  Work  Backwards

Page 8: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Planning  Process

Page 9: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

How  many  eggs  in  how  many  baskets

Office  Assets:Office  SpaceEmployeesEdge  networkWirelessDesktop  ComputersPhonesPrintersFiles  (paper  or  electronic)Internet*WAN  Circuits*Power*Cooling*

Main  Office

Branch  Offices

Data  Center  IT  Assets:Space  for  computer   roomServersStorageBackup  SystemCore  NetworkFirewallsPhone  SystemInternet*WAN  Circuits*Power*Cooling*

*Could  be  in  one  or  both  categories

Page 10: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

How  many  eggs  in  how  many  baskets

Office   Assets:Office   SpaceEmployeesEdge  networkWirelessDesktop  ComputersPhonesPrintersFiles  (paper  or  electronic)Internet*WAN  Circuits*Power*Cooling*

Data  Center  IT  Assets:Space  for  computer   roomServersStorageBackup   SystemCore  NetworkFirewallsPhone   SystemInternet*WAN  Circuits*Power*Cooling*

*Could   be  in  one  or  both  categories

Main  Office

Branch  Offices

Page 11: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Move  or  Replicate  IT  Assets  to  a  More  Secure  Environment

Office  Assets:Office  SpaceEmployeesEdge  networkWirelessDesktop  ComputersPhonesPrintersFiles  (paper  or  electronic)Internet*WAN  Circuits*Power*Cooling*

Main  Office

Branch  Offices

Data  Center   IT  Assets:Space  for  computer  roomServersStorageBackup  SystemCore  NetworkFirewallsPhone  SystemInternet*WAN  Circuits*Power*Cooling*

Page 12: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Enable  Mobile  Workforce  Strategy

Main  Office

Branch  Offices

Page 13: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Obtain  Mobile  Office  Space  with  Needed  Assets

Main  Office

Data  Center   IT  Assets:Space  for  computer  roomServersStorageBackup  SystemCore  NetworkFirewallsPhone  SystemInternet*WAN  Circuits*Power*Cooling*

Office  Assets:Office  SpaceEmployeesEdge  networkWirelessDesktop  ComputersPhonesPrintersFiles  (paper  or  electronic)Internet*WAN  Circuits*Power*Cooling*

Page 14: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Obtain  Mobile  Office  Space  with  Needed  Assets

Main  Office

Data  Center   IT  Assets:Space  for  computer  roomServersStorageBackup  SystemCore  NetworkFirewallsPhone  SystemInternet*WAN  Circuits*Power*Cooling*

Office  Assets:Office  SpaceEmployeesEdge  networkWirelessDesktop  ComputersPhonesPrintersFiles  (paper  or  electronic)Internet*WAN  Circuits*Power*Cooling*

Protect  Against  Financial  and  Property  Loss  as  well

Page 15: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

GEOGRAPHIC  FOOTPRINT

• National  Footprint

• Disaster  Recovery

• Regional  Focus

• Hybrid  Cloud  Environments

• DATA  CENTER  /  CLOUD  LOCATIONS

Page 16: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

DATA  CENTER  AND  CLOUD  SERVICES

Data  Center  and  Cloud• Lewan’s  Primary  Colorado  

Data  Center

• IaaS Environment• Enterprise  Class  Cloud  Nodes  

in  10+  Data  Centers• 14  Carrier  blended   Internet• Patent  pending   layer  2  

technology   for  high  performance  and  tailored  VLAN IP  schema

• 5  tiers  of   storage  based  on  performance  and  archive  needs

Customer  Sites

Page 17: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

WHY  HOSTED  PRIVATE  CLOUD?

• Dynamic  and  flexible  approach  to  IT  infrastructure

• Benefit  from  cloud  economics  and  agility

• Scalable,  flexible  and  secure

• GREATER  AGILITY  WHILE  DOING  MORE  WITH  LESS

Apps

VSAN

VLAN

Compute

VMware  vCD/vDC

Operating  System

Virtual  Machine

VirtualEnvironment

PhysicalInfrastructure

{{

Page 18: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

PUBLIC  CLOUD  VS.  PRIVATE  CLOUD

Blended  Internet

Public                                                              vs.                                                                        Private

…Multi-­tenant  less  secure  infrastructure,  shared  on-­demand  computing,  bandwidth  and  storage

Your  Resources

Compute

Firewall  (H/A  Option)

Load  Balancer  (H/A  Option)

… NetApp  Utility  Storage  vSAN (SSD,  SAS,  SATA)

Dedicated  secure  infrastructure,  dedicated  computing,  bandwidth  and  utility  storage

InternetYour  

Resources

Internet

Page 19: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

• Global  Data  Center  Footprint

• SSAE 16  SOC 1  Type  2  (formerly  SAS  70  type  2)

• On-­‐net  with  most  Tier  I  and  Tier  II  carriers

HOSTED  PRIVATE  CLOUD  OVERVIEW

Page 20: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

HOSTED  PRIVATE  CLOUD  OVERVIEW

• Guaranteed  Availability• 99.999%  SLA  (5  minutes  downtime  /  year)

• Dedicated  Technology• Compute  sleds  – no  mixing  of  resources  • Network  Access  – dedicated  traffic  path  • Storage  Volumes  – NetApp  vSAN,  MultiStore

• Ensures  Full  Compliance• HIPAA,  SOX,  GLBA,  PCI  DSS• SSAE 16  SOC 1  Type  2  Compliant

• Leading  Edge  Technology• VMware  vCloud powered

Page 21: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

PERFORMANCE  AND  SCALABILITY

• Performance  Delivered  Even  at  the  Smallest  Scale• Even  the  smallest  environment  receives  enterprise  class  performance• Internet  is  balanced  across  multiple  Carriers  • 100%  redundant  with  virtualization  • 10Gbps redundancy  throughout

• Same-­‐Day  Scalability  • Start  Small:  No  sacrifice  in  performance  with  1TB or  1PB• Add  RAM:  Same  day• Add  Compute:    Intel  or  AMD  same  day• Add  Storage:  up  to  100,000  IOPS – 100GB at  a  time

• High  Efficiency  • Purchase  storage  based  upon  capacity or  performance  independently• Build  to  today’s  specs,  not  3  year  spending  cycles

Page 22: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

INTERNET  AND  TRANSPORT

• Inter-­‐node  Network• Resiliency  and  performance• Patent  pending  Layer  2  topology

• Intra-­‐node  Network• 10GB  Layer  2  links  between  nodes• Internet  blend  • Extended  IP  schema

Page 23: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

CLOUD  ON-­‐RAMPS

• Patent-­‐pending  Layer  2  Topology• Private  dedicated  on-­‐ramps  

• From  your  premise• From  your  data  center  • Cloud  to  cloud• AWS Direct  Connect

• 10  GB  links  accessible  from  every  major  metropolitan  market• Consistent  performance  with  low  latency  and  high  QoS• Ideal  for:

• Hybrid  environments• High-­‐performance  applications• Direct  storage

Page 24: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

IAAS  SLAS

• SERVICE  LEVEL  TARGETS  

• A.  If  Lewan  fails  to  achieve  the  Service  Level  Target,  and  if  Customer  requests  Lewan  to  do  so  within  twenty  (20)  Business  Days  after  the  target   is  not  met,  Lewan  will  issue  to  Customer  service  credits  against  future  periods  of  service  as  detailed  in  the  table  below.  

• B.  The  monthly  recurring  charges  (“MRC”)  used  to  calculate   the  Service  credits  will  be  the  total  monthly  recurring  charges  relating  to  the  affected  Service.  

• C.  Service  credits   issued  shall  not  survive  termination  of  the  contract  for  the  Service  and  are  not  applicable  against  other  Lewan   services.  

• D.  Performance  against  Service  Level  Targets  will  be  reviewed  and  agreed  on  a  quarterly  basis  by  Lewan  account  management.  

• The  Service  Level  Credits  are  as  follows:  Server  Availability   Total  Downtime  in  a  30  Day  Calendar  Month   MRC  Credit  Percentage  

• 99.9  to  less  than  100%   1  to  43.2  minutes   5%  

• 98  to  99.8%   43.2  minutes  to  14  hours  24  minutes   10%  

• 95  to  97.9%   14  hours  24  minutes  to  36  hours   25%  

• 90  to  94.9%   36  hours  to  72  hours   50%  

• 89.9%  or  below   More  than  72  hours   100%  

Page 25: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

DENVER  PRIMARY  DATACENTER

• Concurrently  Maintainable  Infrastructure• Outside  the  100  &  500  year  floodplains• 49  Feet  above  the  maximum  FEMA  projected  

flood  elevation• Located  in  Seismic  Zone  1• All  colocation  areas  are  single  story  on  slab• 2  and  4  hour  rated  fire  walls  throughout  the  

facility• UL  Listed  Lightning  Protection  System  for  the  

entire  facility• Fire  department  and  1st  responder  unit  on  

property• Outside  any  normal  flight  paths

Page 26: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

How  Zerto  Revolutionized  BC/DR

26

VM

VM

Storage  Based  Replication

Zerto  Hypervisor  Based  Replication

Replication  was  in  the  wrongplace  – the  physical  layer

The  first  Enterprise-­‐class,  Software-­‐Defined

Replication&  Recovery  Automation  solution

Production  Site

Colo  /  Cloud

VM VM

VM VM

VM VM

VM VM

Page 27: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

One  Strategic  Software  Solution

27

3Private  Cloud  – Any  Storage Multi-­‐Hypervisor1

LewanCloud

Hybrid  Cloud  – DRaaS,  Intra-­‐Cloud  &  Reverse  DRaaS

Page 28: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Small  &  ScalableVM-­‐level  replication

Compression,  Throttling  &  Resiliency      

Zerto  Private  Cloud  Architecture

28

Production  Site

vCenter

VM VM

VM VRA

VM VM

VM VRA

BC/DR  Site

SCVMM

VM VM

VM VRA

VM VM

VM VRA>5  Mbps

VM-­‐Level  Replication

ZVM ZVM

No  downtime,  no  impact   installZerto  Virtual  Replication  Appliances  (VRA)One  per  host  in  source  &  target  cluster

For  each  vCenter/SCVMMZerto  Virtual  Manager  (ZVM)   install  in  minutesDR  Mgmt  &  VM  level   integration

Point  in  time  recoveryReplica  VM  &  Recovery  Site  Journaling

Only  7-­‐10%  additional   space

Page 29: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Enterprise  Class  Virtual  Replication

29

No  performance  impact  No  snapshots

Enterprise-­‐class  protection

Production  Site

vCenter

VM VM

VM VRA

VM VM

VM VRA

BC/DR  Site

Mgmt

VM VM

VM VRA

VM VM

VM VRAWAN

VM-­‐Level  Replication

ZVM ZVM

Storage  agnosticAny  Storage  to  Any  StorageRemoving  complexity  &  lock-­‐in

Continuous  block-­‐level   replicationRecovery  Point  Objective  =  SecondsMinimize  data  loss,  meet  SLAs

Automatic  VM  Disk  &  Setting  ConversionAny  Hypervisor  to  Any  Hypervisor

Migration  &  Disaster  Recovery

Page 30: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Enterprise  Class  Virtual  Replication

30

Virtual  Protection  Group  =  Complete  Application  Protection

Consistent  Multi-­‐VM  application  recovery

Meet  Application  level  SLAs  &  prioritize  replication

Protect  across  any  host  or  storage  configuration

Pre-­‐seed  feature  to  VMware  &  Hyper-­‐V  to  reduce  initial  sync

Virtualization  feature  support:   vMotion,  svMotion,  HA  etc  

Production  Site

Enterprise  Applications

VM VM

VM

VM VM

VM

VM VM

VM VM

VM VM

VM VM

VM

vDisk vDisk

vDisk

vDisk

vDisk vDisk

vDisk

vDisk vDisk

vDisk vDisk

vDisk

CRM,  ERP,  SharePoint,  Exchange,  SQL,  Oracle  

4  secondsRPO VPG  1 VM VM VM VM VM

VM

9 secondsRPO VPG  3 VM VM VM VM VM

6 secondsRPO VPG  2 VM VM VM VM VM

VM

Page 31: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Continuous  Data  Protection

31

Simply  re-­‐wind  to  Any  Point  in  Time

Recovery  Site  Journaling  DVR  like  functionality

Protection  against  Logical  Failures,  not  just  disasters

Recover  from  Seconds  ago,  not  the  last  Backup  or  Snapshot

Application  Consistency  and  write-­‐order  fidelity

Recover  Multi-­‐VM  Apps  consistently  down  to  the  second

Page 32: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Disaster  Recovery  Automation

32

Automatic  VM  Recovery,  boot  orderRecovery  Time  Objective  =  Minutes

Re-­‐IP  &  MAC,  Scripts  &  Commit  Policy

Production  Site

vCenter

VRA

VM VM

VM

VM VM

VM VRA

BC/DR  Site

Mgmt

VRA VRAWAN

Recovery

ZVM ZVM

Automated  Failback  configurationReplication  of  Only  ChangesAWS failback  V2V  export  process

Click   to  test  in  isolated  bubble  networkNon-­‐disruptive  failover  testingNot  just  for  DR  &  Offsite  Clone

VM VM

VM

VM VM

VM

VM VM

VM

VM VM

VM

Failover  Test

VM  migration  automationMigration  Time  Objective  =  MinutesSeconds  of  lag,  test  before  move

VM VM

VM

VM VM

VM

VM VM

VM

VM VM

VM

VM VM

VM

VM VM

VM

MoveFailback

Page 33: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

DR  Test  Reporting

33

Page 34: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Data  Loss  (RPO)Daily  Backups

34

0 6 12 24

0 6 12 24

0 6 12 24

GAP  =  24  hours

GAP  =  4  hours

GAP  =  seconds

$273,972.60

$45,662.10

$7,610.35

Snapshot-­‐based  Replication

Zerto  Continuous  Replication

Page 35: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Causes  of  Downtime

35

May  2014  “The  State  Of  Business  Technology  Resiliency,  Q2  2014”

Page 36: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

The  Impact  of  Disruption

36

May  2014  “The  State  Of  Business  Technology  Resiliency,  Q2  2014”

Page 37: DR Preso Setup (customer preso) - WordPress.com · IT(Risk(Considerations Network Security Data& Protection Geographic& Protection Employee& Productivity Physical Security Compliance

Q&A  /  Panel  Discussion