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Project headed by: Dublin Convention & Visitors Bureau
M A R K E T I N G P L A N
DOWNTOWN DUBLIN
STRATEGIC ALLIANCE
GROWTH IS NEVER BY MERE CHANCE; IT IS THE RESULT OF FORCES WORKING TOGETHER.-James Cash Penney
January 3, 2017
SITUATIONAL ANALYSIS 4 Situational Analysis
6 Committed Partners
& Contributions
7 Strengths of the Destination
8 Threats
9 Opportunities Made Possible
by a Strategic Alliance
10 Main Objective
11 Metrics
CRITICAL SUCCESS FACTORS12 Critical Success Factors
14 Stakeholder Responses –
Goal 1: Real Collaboration
15 Stakeholder Responses –
Goal 2: Visitation
16 Goal 1: Real Collaboration
19 Goal 2: Visitation
STRATEGIC RECOMMENDATIONS22 2017 Marketing Plan
33 2017 Timeline
36 2018 Marketing Plan
41 2018-2019 Timeline
T A B L E O F C O N T E N T S
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SITUATIONAL ANALYSIS
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SITUATIONAL ANALYSIS
The Dublin Convention & Visitors Bureau is serving as a catalyst and
leader in creating a collaboration (Strategic Alliance) uniting Historic Dublin
and Bridge Park that will leverage marketing and sales efforts ensuring
future success for the entire area.
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STRATEGIC ALLIANCE COMMITTED PARTNERS & CONTRIBUTIONS
S I T U A T I O N A L A N A L Y S I S
City of Dublin (COD):
Financial Partner; Programming; Outreach;
Event Coordination
Crawford Hoying (Bridge Park) (CH&BP):
Programming; Financial Partner; Outreach
Dublin Arts Council (DAC):
Programming; Outreach
Dublin Convention & Visitors Bureau (DCVB):
Facilitation and Oversight; Outreach; Financial Partner
Dublin Historical Society (DHS):
Historical Oversight
Historic Dublin Business Association (HDBA):
Programming; Financial Partner; Event Coordination;
Outreach
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STRENGTHS OF THE DESTINATION
Historic Dublin:
Its architecture and charming character, rich history, walkability, and one-of-kind shops and restaurants
create a unique and popular destination for visitors and residents.
Bridge Park:
A new, urban, high density, pedestrian-friendly mixed-use development in a suburban community.
New residential, office, retail, restaurant, entertainment, meeting and lodging options for visitors and residents.
Riverside Park:
Located on both sides of the Scioto River, the park will serve as a signature recreational space for the
Dublin community, offering an iconic pedestrian bridge, public plazas, river access and natural paths.
The park will be programmed by the COD.
S I T U A T I O N A L A N A L Y S I S
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THREAT
Without collaboration and a shared vision to market and promote the area,
Historic Dublin and Bridge Park will compete for visitors and their dollars.
In a competition of this kind, the most effective marketing strategy, messaging,
brand, etc., will rise to the top – calling attention to only part of the story.
As a result, visitors stand to lose sight of the depth and breadth of the total
offering. They may hear about Historic Dublin and/or Bridge Park, but may not
understand the proximity of one to the other, or the richness of experiences
offered by the area.
S I T U A T I O N A L A N A L Y S I S
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OPPORTUNITIES MADE POSSIBLE BY A STRATEGIC ALLIANCE
By combining the strengths of six organizations and having an “all boats rise” mentality,
the group is better able to program, plan, and execute initiatives for Downtown Dublin*
that will ensure its success now and in the future. Additionally, your marketing reach is
amplified when you work together. Instead of a single “owned” audience, the group
now has the power to invite and share across audiences to help increase visitation.
*Downtown Dublin:
You will see Downtown Dublin used throughout this marketing plan.
We are using it as a general descriptor to define the new walkable
destination in Dublin, Ohio. The geographic area includes Bridge Park,
Historic Dublin and Riverside Park. In our interviews with Alliance
members, both CH and HDBA described this larger area as
“Downtown Dublin”.
S I T U A T I O N A L A N A L Y S I S
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MAIN OBJECTIVE
Establish a Strategic Alliance between the City of Dublin, Bridge Park,
Dublin Arts Council, Dublin Convention & Visitors Bureau, Dublin Historical Society,
Historic Dublin Business Association and others to create and implement a cohesive
and strategic sales and marketing plan with the ultimate goal of attracting visitors
and economic impact to the area.
The Strategic Alliance will help create and approve a sales and marketing plan
by December 2016, with implementation beginning in January of 2017.
S I T U A T I O N A L A N A L Y S I S
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METRICS
– Visitation to Historic Dublin and Bridge Park (Downtown Dublin)
– Overnight stays to the AC Marriott, Dublin area hotels and the Conference Center
– Establishment and management of events and metrics,
TBD as part of Sales and Marketing Plan
S I T U A T I O N A L A N A L Y S I S
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STRATEGIC ALLIANCE CRITICAL SUCCESS FACTORS
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STRATEGIC ALLIANCE CRITICAL SUCCESS FACTORS
Peebles Creative Group asked all Strategic Alliance partners to complete the
following sentence as part of our interview sessions:
“I will consider this Strategic Alliance a success when...”
Their answers demonstrate how much consensus already exists between
stakeholders. Overall, the answers are in pursuit of two goals:
– Real Collaboration; and
– Visitation
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GOAL 1: REAL COLLABORATION
C R I T I C A L S U C C E S S F A C T O R S
“When the CVB plays a promoting role and the
stakeholders play a programming role.”
“We continue to have all stakeholders involved and
see that they are happy.”
“Historic Dublin and Bridge Park are planning/working
together and keeping each other informed.”
“People are really staying engaged and in touch.”
“All stakeholders are meeting regularly.”
“Bridge Park and Historic Dublin are united
in programming and cross promotion of
creative activities.”
“Continued City of Dublin receptiveness to
preservation – one that allows the City to maintain
its historical charm and character.”
“It has the backing of City Council.”
“In the future, we are able to invite additional
stakeholders into the Alliance who can help with
the overall mission – Chamber of Commerce,
Public Library, Cameron Mitchell Group, Shaner
Hotel Management, etc.”
“There is a brief, memorable, repeatable, clearly
stated, uniformly-agreed-upon mission or statement
of outcomes.”
“When possible, Historic Dublin and Bridge Park
get equal mention and opportunity on the playing
field with the City and in marketing/PR/event efforts.”
“One area brand – agreement from all sides will
be necessary for success in this.”
“I will consider this Strategic Alliance a success when...”
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GOAL 2: VISITATION
C R I T I C A L S U C C E S S F A C T O R S
“We have a sales and marketing plan with metrics
that begins in June 2017.”
“Increased visitation from locals.”
“One all-encompassing map or app with mention
of all opportunities.”
“At least one new annual event that is all-
encompassing and fills hotels – an event that
encourages guests to move around the area,
bridging both sides of the river.”
“I will consider this Strategic Alliance a success when...”
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GOAL 1: REAL COLLABORATION
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GOAL 1: REAL COLLABORATION
C R I T I C A L S U C C E S S F A C T O R S
Real collaboration between Alliance members can be achieved by first
building the right foundation – one that clearly defines a shared purpose,
identifies ongoing ways of communicating, and creates standards that define
participation and accountability.
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GOAL 1: REAL COLLABORATION
C R I T I C A L S U C C E S S F A C T O R S
As a Strategic Alliance, we recommend you:
– Develop a mission statement.
– Define a regular meeting schedule.
– Define how information will be shared – select
and subscribe to a collaboration/project
management program like Basecamp or
Dropbox Business making it easy for stakeholders
to communicate with each other as a group, and
share approved information and artwork files
for cross-promotion.
– Create a participation and accountability
agreement between the stakeholders.
– Beginning in 2017, start cross promotion of
events, grand openings, and programs across
all stakeholder owned marketing platforms.
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GOAL 2: VISITATION
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GOAL 2: VISITATION
C R I T I C A L S U C C E S S F A C T O R S
Dublin’s expanding overnight, entertainment, retail and dining offerings
need increased visitation to be successful. The target audiences for
Downtown Dublin have been identified as...
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GOAL 2: VISITATION
C R I T I C A L S U C C E S S F A C T O R S
1. OVERNIGHT VISITORS:
(up to 300 mile radius from Columbus)
– Adults visiting without children, Millennials 24 – 33
– Adults visiting without children, 45+
– Families, primary decision maker, females 28 – 44
Based on the DCVB’s visitors’ study, the following
additional information is known about current
Dublin, Ohio visitors.
– Geography: Coming primarily from Ohio,
Pennsylvania, West Virginia, Michigan, Indiana,
Kentucky
– Demographics: 73% female, 25 – 74
(majority 45 – 74)
– Why do they visit now? Events (Memorial, Irish
Festival); To see a Columbus attraction (Zoo, COSI);
To visit family and friends
– What do they like to do when they visit? Eat at
restaurants; Visit HD, shop, Irish pubs or stores;
Irish Festival, Zoo, museum, park, COSI, Memorial
Tournament; Outdoor activity; See art in public
places exhibit; Golf
– When do they visit? Summer – 44%; Winter 25%;
Fall 19% Spring 11%
2. LOCAL VISITORS (Central Ohio)
– Adults visiting without children, Millennials 24 – 33
– Adults visiting without children, 34+
– Families, primary decision maker, females 28 – 44
3. ADDITIONAL NICHE AUDIENCES
– Employees of Dublin Businesses
– Brides
– History Fans
– Art Fans
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2017 STRATEGIC RECOMMENDATIONS
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2017 STRATEGIC RECOMMENDATIONS
Given the budget reality as well as continued construction occurring throughout 2017,
we advise concentrating the 2017 budget on the following recommendations
to develop the infrastructure needed for launch and ongoing marketing efforts for
2018 and beyond.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
1: COMMUNICATIONS AUDIT
All Strategic Alliance Members should review their own marketing and
communication channels to review when and where they can promote
Downtown Dublin. Each Alliance Member should share their found
opportunities at an upcoming Alliance Q1 2017 meeting for review.
During the audit, also determine if there is any current collateral that can
be combined for efficiencies.
ALL STRATEGIC ALLIANCE MEMBERS
In addition, all Strategic Alliance members should review their own
marketing and communication channels to see when and where they
can promote Downtown Dublin. Each Alliance member should share
their found opportunities at an upcoming Alliance Q1 2017 meeting
for approval.
Estimated Project Timeline and Budget Owner:
Timeline: Q1, 2017
Budget Owner: Audit to be completed in-house at each
Alliance member’s organization.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
2: BRANDING/CREATIVE CAMPAIGN
A creative campaign/branding that promotes Downtown Dublin as
a new destination should be developed in 2017. Before ad placements
and owned/earned media channels can be utilized in 2018, the area
must have a cohesive, focused and strategic brand for use in
placements. The campaign should position Downtown Dublin in a
way that resonates with overnight stay audiences, but can easily
be tailored for more local placements.
In addition, the messaging should address these key visitation
study takeaways:
– The top comment from non-visitors indicated a lack of knowledge
of things to do in Dublin as why they were unlikely to visit, but the
second highest response regarding what would change their minds
(after discounted hotels) was if there was better promotion of
offerings/activities.
– Only 15% of visitors/non-visitors polled on overall perceptions
described Dublin as a “Fun place to be,” with only 5% describing
Dublin as having “lots to do.”
The development of this creative should provide the
Strategic Alliance with:
– Key messaging and art (creative branding) for Downtown
Dublin adapted for print and digital advertising, radio and outdoor
– Video(s)
– Photography (aerial, architectural & lifestyle)
Estimated Project Timeline and Budget Owner:
Timeline: Kickoff; Q1, 2017. Launch; Q2, 2018.
Budget Owner: TBD Alliance Members.
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S T R A T E G I C R E C O M M E N D A T I O N S
3: EVENTS
Events are a key driver of visitation, bringing new customers to the
area who may not otherwise visit. Events allow additional exposure to
visitors and the opportunities available in Downtown Dublin which will
encourage repeat visitation in the future. Events can range in scale from
once a year to weekly.
We recommend that you:
– Select 1-2 Tier 1 signature event(s). This event will need all
stakeholder buy-in and the majority of the stakeholder’s
promotional and logistical resources.
– Select 3-4 Tier 2 annual events. These events will need fewer
resources and may only need specific stakeholder’s resources.
– Select 2-3 Tier 3 reoccurring events. These events will need fewer
resources and may only need specific stakeholder’s resources.
Once you choose events, begin planning stages with all applicable
stakeholders considering ownership and additional needed
infrastructure and resources.
Estimated Project Timeline and Budget Owner:
Timeline: Q1, 2017
Budget Owner: TBD Alliance Members.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
4: INFRASTRUCTURE PLANNING
Given the construction status of Bridge Park and Riverside Park, COD
has the opportunity to plan for additional infrastructure to support new
signature events, wayfinding and area branding. The following
infrastructure ideas should be considered:
– Public Art: Meet with the DAC and COD to discuss any public
art elements central to potential signature events and the
commissioning of central iconic art piece for Downtown Dublin
(i.e., Chicago – Cloudscape, Pittsburgh – LOVE).
– Transportation: Meet with the COD and local hotels to discuss the
placement of a central “hotel shuttle-stop” in the area, central to
both sides of the river for hotels to offer a shuttle service to and
from at either regular intervals or upon visitor request. Once a
transportation system is defined for tourism, a future consideration
would be to use that same system to provide transportation from
large Dublin employers into Downtown Dublin on weekdays
from 11am – 2pm to encourage dining and shopping.
– Events: Meet with the COD and additional applicable stakeholders
to discuss support needs and ownership of signature events and
any additional Tier 2 & 3 events.
– Riverside Park: Meet with the COD to discuss Riverside Park
elements to coincide with signature events (vehicle access for
large event vendors, ice skating rink, planting of cherry blossoms,
Christmas tree, pavilion size/location, etc.)
– Wayfinding: Meet with COD and CH to discuss possible wayfinding
kiosks to be located in Bridge Park, Riverside Park and Historic Dublin.
Estimated Project Timeline and Budget Owner:
Timeline: Q1 and Q2, 2017
Budget Owner: TBD Alliance Members.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
5: WEBSITE UPDATES
The DCVB website is a key source of information for visitors, the DCVB
should consider site updates in 2017 that will promote Downtown Dublin
in a prominent way. Here are a few initial suggestions:
a. Feature Downtown Dublin on the home page using the
new branding.
b. Create a subpage on the current DCVB website for
Downtown Dublin.
c. Create an additional comprehensive calendar of events on the
new Downtown Dublin page, or add all existing and new Downtown
Dublin events to the current DCVB website calendar, with the ability
to filter by area (i.e. Downtown Dublin). Calendar should be able to
feature Tier 1 signature events, and Tier 2 and 3 events, seasonally.
Upcoming events could also have a presence in the Visitors
Center(s) and on wayfinding kiosks. Alliance members should create
a system/process either in the back end of the DCVB website or via
the new project management platform to submit owned events for
approval and inclusion in the comprehensive calendar.
d. Create a new URL – VisitDublinOH.com and redirect
irishisanattitude.com to create a more recognizable and universal
URL for visitors and meeting planners alike.
e. Create an Interactive Digital Map. The map would include custom
markers to indicate the kind of business shown (dining, retail,
entertainment, event space, hotel) and would filter depending on
the guests’ search interest. Once the map is created, all Strategic
Alliance members should link to it from their respective websites.
f. Additionally, all stakeholders should review their own websites to
see how and where Downtown Dublin can be promoted on each
site with a call to action link that leads to the DCVB website,
calendar of events and/or the new interactive map.
Estimated Project Timeline and Budget Owner:
Timeline: Q1 and Q4, 2017
Budget Owner: TBD Alliance Members.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
6: PUBLIC RELATIONS
Earned media is a great and credible tool for building awareness
about Downtown Dublin as a destination. The Strategic Alliance needs
to determine how public relations should be handled in 2017 and 2018.
Option One would be to have the DCVB, CH and COD work together
on a PR plan and use internal resources at all three stakeholders to
implement the plan throughout 2017 and 2018 with media contacts/
outlets. Option Two would be to hire a PR firm for the Strategic Alliance
to create and implement an earned media plan for 2017 and 2018 that
would help broaden the story to include both sides of the river and have
an emphasis on driving earned media outside of Columbus.
Estimated Project Timeline and Budget Owner:
Timeline: Q1 and Q2, 2017
Budget Owner: TBD Alliance Members.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
7: COMPREHENSIVE AREA MAPS
The expansion of Downtown Dublin to include Bridge Park and
Riverside Park provides a larger walkable destination for residents and
visitors. Area maps should be created to communicate all opportunities.
The map should be applied to wayfinding kiosks, digital applications
and printed collateral.
– Wayfinding kiosks – determine the design and possible placement
of wayfinding kiosks in Bridge Park, Historic Dublin and Riverside
Park to help visitors see all opportunities.
– Interactive Digital Map: this may be a good use of the credit that
the DCVB has with Simpleview. The map would include custom
markers to indicate the kind of business shown (dining, retail,
entertainment, event space, hotel) and would filter depending on
the guests’ search interest. Once the map is created, all Alliance
members should link to it from their respective websites.
– Design a Walking Map for placement on DCVB/partner websites
for downloading/printing, in the Visitors Guide, and on the
Visitor Center wall.
Estimated Project Timeline and Budget Owner:
Timeline: Q2, 2017
Budget Owner: TBD Alliance Members.
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2017 STRATEGIC RECOMMENDATIONS
S T R A T E G I C R E C O M M E N D A T I O N S
8: DUBLIN VISITORS CENTER
The Dublin Visitors Center is a valuable first stop for visitors and locals.
We recommend you reevaluate the interior layout, content and purpose
of the Dublin Visitor Center in Historic Dublin now that Downtown Dublin
is growing into a larger walkable area. Additionally, we recommend
creating a Visitors Center/Space in the new Exchange at Bridge Park.
Considerations could include organizing the visual experience to
encourage visitors to seek out and enjoy Dublin opportunities first,
central Ohio second and Ohio third.
Estimated Project Timeline and Budget Owner:
Timeline: Q3 and Q4, 2017
Budget Owner: TBD Alliance Members.
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S T R A T E G I C R E C O M M E N D A T I O N S
9: PROMOTIONS
A variety of ongoing promotions or packaged experiences
create unique opportunities to encourage visitation to the area.
Packaged experiences could include:
– Additional Passports/Walkable experiences similar to the Fairy
Doors Trail, that encourage visitation throughout Downtown Dublin
based on the visitor’s interests (i.e., Burgers, Bites & Brews, Patio
Hop, Dublin’s Sweets Street, Historical Gems, or an Art Hop). Assign
a promotion/incentive for visiting all locations on a given passport.
– Park and Browse: If there is a fee for parking in BP garages,
create a program that offers free parking in the BP garages
with a validated parking stamp from specific, targeted businesses.
– Dublin Employee Promotions: Partner with the Chamber to reach
large local businesses with promotions for lunch or Happy Hour
specials at Downtown Dublin restaurants.
– Buckeye Game Day Package: encourage Buckeye football fans to
utilize Dublin as their home base on Game Day. The package could
include tickets to the game, an overnight stay in a Dublin hotel and
transportation to local bars and restaurants for tailgating before the
game, and a shuttle to and from the stadium, and back to their
Dublin hotel.
– Bridal promotions: Package or feature the various Dublin
businesses that serve brides. Ask Cameron Mitchell, AC Marriott,
White of Dublin, Our Cupcakery, and other local business who
offer wedding services to come together and create a wedding
“package” or promotion. For example, “book x hotel rooms for your
wedding and receive x discounts from the following businesses,
all located within a short distance of your big day!” or “Purchase
your wedding necessities from five of the following ten Dublin
wedding vendors and get your bridal suite, free!”
Estimated Project Timeline and Budget Owner:
Timeline: Q4, 2017
Budget Owner: TBD Alliance Members.
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2017 TIMELINE
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2017 TIMELINE
S T R A T E G I C R E C O M M E N D A T I O N S
QUARTER ONE (JANUARY – MARCH)
– Draft Alliance mission statement, meeting schedule, participation
& accountability agreement, bylaws
– Select information/asset sharing platform for the Alliance
– Kick off digital interactive map project with Simpleview
– DCVB begins communications audit, plus all other Alliance
members review their communication channels to determine
how and where they can promote Downtown Dublin in 2017 and
beyond. Report options in 1Q Alliance meeting
– Setup initial infrastructure meetings
• COD, HDBA, CH to discuss wayfinding tools and resources
• DAC (& COD) to discuss public art installations
– Select signature and secondary events to pursue
– Select firm and set initial meetings for area’s creative
campaign kickoff. Campaign development begins.
– Determine PR approach
(use internal resources or hire firm to craft plan)
– Campaign development begins
QUARTER TWO (APRIL – JUNE)
– Conduct additional infrastructure meetings
• COD to discuss signature event(s) and roles and ownership
• COD & local hotels to discuss transportation/shuttles
– 2018 Visitors Guide kick off meeting/planning
– Public Relations plan complete, begin execution
– Comprehensive map creation begins
(or in advance of 2018 Visitors Guide project deadline)
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2017 TIMELINE
S T R A T E G I C R E C O M M E N D A T I O N S
QUARTER THREE (JULY – SEPTEMBER)
– Complete media buy planning for 2018 once events
and budgets are determined
– Celebrate and promote grand opening of Bridge Park & AC Marriott
– Begin Visitor Center re-evaluation for implementation in 2018
– Photography/Videography shoots – patios, views, riverfront,
shops, hotel, entertainment throughout Downtown Dublin
– Brand Campaign creative complete – awaiting photography
QUARTER FOUR (OCTOBER – DECEMBER)
– Develop “walkable” promotions with area partners to launch in
Spring 2018
– Additional Photography/Videography Shoots
winter, tree lighting, shops
– Actual photos dropped into campaign
– Videography tool(s) deadline
– Make additional website updates to DCVB site to promote
Downtown Dublin
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2018 MARKETING PLAN
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2018 MARKETING PLAN
S T R A T E G I C R E C O M M E N D A T I O N S
The strategic recommendations for 2018 are in the draft/outline stage
and can be solidified in the spring of 2017 once construction timelines,
available assets and selected events are better established.
1. OWNED MEDIA LAUNCH
Launch new creative/brand campaign for Downtown Dublin in
stakeholder owned channels.
– Craft a Content Marketing Strategy/Calendar for 2018 and use
Alliance members’ websites, blogs, email marketing, newsletters
and social media to launch the new Downtown Dublin campaign in
February, continue developing and publishing content throughout
the year for brand awareness, upcoming events, openings and
promotions.
– Each stakeholder should also assess on-site signage opportunities
to promote the area, opportunities should be presented in the
Q1 Alliance meeting for approval.
– Each stakeholder should provide a link on their own website to the
interactive map of the area and Downtown Dublin page of the
DCVB site.
Estimated Projected Budget, Details and Owner:
TBD, minimal depending on signage opportunities available
with each stakeholder.
Budget Owner: All
DCVB Sales & Marketing Objective: 1, 5
DCVB Strategic Plan Initiative 1, 2, 3, 4
DCVB SALES & MARKETING PLAN KEY OBJECTIVES1. Build brand awareness of Dublin as a destination2. Generate qualified leads and room nights3. Establish the DCVB as an expert source of visitor information4. Effectively communicate the value and importance of the DCVB to key stakeholders5. Establish a cohesive and informed visitor destination
DCVB 2015 – 2018 STRATEGIC PLAN INITIATIVES 1. Relevancy: Position the DCVB as an economic development organization critical to the future success of Dublin2. Brand Marketing: Enrich and market Dublin’s Destination Brand3. Outdoor Product: Define and prioritize Dublin’s unique outdoor offerings4. The Dublin Experience: Grow an informed and enthusiastic tourism industry that enhances the Dublin visitor experience5. Sports Facilities: Investigate collaborative models to build athletic facilities6. Meetings Market: Identify business travel segments to pursue
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2018 MARKETING PLAN
S T R A T E G I C R E C O M M E N D A T I O N S
2. EXISTING PAID ADVERTISING
We recommend using planned 2018 paid advertising budget and tactics
to run the Downtown Dublin campaign in lieu of a general Visit Dublin
campaign.
– The DCVB should use its 2018 leisure travel media placements
and budget to run the new Downtown Dublin campaign, and a
refreshed version including the Park/Bridge in 2019. We understand
that this version will need to message Downtown Dublin, key events
and/or major Columbus Attractions depending on the placement
and audience.
– Alliance partners who do paid advertising or collateral should
consider “tagging” their existing advertising insertions with the new
creative campaign messaging and/or happenings and events to
promote the Downtown Dublin experience. During the creative
development in 2017, a logo or banner for the area could be
created that is rooted in the campaign messaging and art, but is
modular enough to be used small by individual businesses on their
2018/19 advertising efforts.
Estimated Projected Budget, Details and Owner:
Existing Advertising Budget
Budget Owner: All stakeholders who buy media
DCVB Sales & Marketing Objective: 1, 2, 5
2015-2018 Strategic Plan Initiative: 2, 4
DCVB SALES & MARKETING PLAN KEY OBJECTIVES1. Build brand awareness of Dublin as a destination2. Generate qualified leads and room nights3. Establish the DCVB as an expert source of visitor information4. Effectively communicate the value and importance of the DCVB to key stakeholders5. Establish a cohesive and informed visitor destination
DCVB 2015 – 2018 STRATEGIC PLAN INITIATIVES 1. Relevancy: Position the DCVB as an economic development organization critical to the future success of Dublin2. Brand Marketing: Enrich and market Dublin’s Destination Brand3. Outdoor Product: Define and prioritize Dublin’s unique outdoor offerings4. The Dublin Experience: Grow an informed and enthusiastic tourism industry that enhances the Dublin visitor experience5. Sports Facilities: Investigate collaborative models to build athletic facilities6. Meetings Market: Identify business travel segments to pursue
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2018 MARKETING PLAN
S T R A T E G I C R E C O M M E N D A T I O N S
3. NEW PAID ADVERTISING
Add additional paid advertising for Target Audience 2 and select niche
audiences. Actual insertions will be determined by 2018 Alliance budget.
Advertising placements may include:
– Local Radio, Pandora and/or Spotify
– Digital outdoor boards targeting key zip codes throughout
central Ohio
– Direct Mail to targeted zip codes with promotions/offers
– Digital Advertising, strategies could include:
IP address targeting of major Dublin business:
Cardinal Health (3600 employees); Nationwide (3400);
OhioHealth&DublinMethodistHospital(1600);
Fiserv (1000); CareWorks (865); Express Scripts (760);
OCLC(740);Ashland(700);TheWendy’sCompany(638)
Video/Pre-roll: YouTube, Pandora Video & others
Digital display ad retargeting from these URLs:
Dublinohiousa.gov
Irishisanattitude.com
Bridge-park.com
Dublinarts.org
Historicdublin.org
Display ads using geographic and demographic parameters
Local Paid Search
Columbus Underground, Dispatch.com
Social Media Paid ads - Facebook, Instagram ads
Snapchat geofence filter for events
Columbus bloggers
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2018 MARKETING PLAN
S T R A T E G I C R E C O M M E N D A T I O N S
– Local Print, possible pubs: Dublin Life, Dublin Villager, Dublin
Chamber Guide (use your existing placement), 614 Magazine,
Columbus Monthly, Columbus CEO or Business First (ad would
cover meet, stay, play)
– Digital and print placements to focus on brides: Columbus Bride,
theknot.com
Estimated Projected Budget, Details and Owner:
TBD in summer 2017 based on advertising rates,
available budget, and targeted events selected
Budget Owner: DCVB
DCVB Sales & Marketing Objective: 1, 2, 5
DCVB Strategic Plan Initiative: 2, 3, 4
DCVB SALES & MARKETING PLAN KEY OBJECTIVES1. Build brand awareness of Dublin as a destination2. Generate qualified leads and room nights3. Establish the DCVB as an expert source of visitor information4. Effectively communicate the value and importance of the DCVB to key stakeholders5. Establish a cohesive and informed visitor destination
DCVB 2015 – 2018 STRATEGIC PLAN INITIATIVES 1. Relevancy: Position the DCVB as an economic development organization critical to the future success of Dublin2. Brand Marketing: Enrich and market Dublin’s Destination Brand3. Outdoor Product: Define and prioritize Dublin’s unique outdoor offerings4. The Dublin Experience: Grow an informed and enthusiastic tourism industry that enhances the Dublin visitor experience5. Sports Facilities: Investigate collaborative models to build athletic facilities6. Meetings Market: Identify business travel segments to pursue
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2018-2019 TIMELINE
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2018-2019 TIMELINE
S T R A T E G I C R E C O M M E N D A T I O N S
2018:
LATE WINTER/EARLY SPRING
– Launch 2018 creative branding campaign
– Final planning for 2018 Signature Events
– Final planning 2018 Secondary Events
SPRING/SUMMER
– Run Downtown Dublin campaign as DCVB’s Summer campaign
– Additional “Spring” photograph shoot to complete
photography library
FALL
– Public Art installation/unveiling
– Additional media buy planning for 2019
WINTER
– Hold “soft opening” NYE Event, if selected
2019:
SPRING
– Plan 2019 Secondary Events
SUMMER
– Run updated Downtown Dublin campaign (includes bridge,
new offerings) as Summer campaign
FALL
– Bridge Grand Opening
– NYE Event ad placements, earned media, if selected
WINTER
– “Welcoming 2020 to Dublin” NYE signature event, if selected
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