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Operations & Infrastructure
Jim Hall
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Operations & Infrastructure
• Simplify
• Standardize
• Automate
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Storage + BackupHardwareOp Sys
Application
Data Center
System DBA
App DBA
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Windows / VMWare
Mike Coonrod
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Windows / VMWare
• Windows / VMWare TeamMike LanghusCarla Volkman LienDora HuisheereKevin MartinDean Pajerski Bill SeefertMike SnyderLori Vig
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Windows / VMWare• Projects:
– Virtual Infrastructure Strategy Charge• Dedicated clusters
– AudienceView PCI compliance
• What we do:• Support physical and virtual windows hosts
• Support OIT and external customers
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Storage & Backup
Jac Hoffsten
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Storage & Backup
Team Introduction
• Storage Team
– Matt Kauffmann
– Tim Davis
– Chuck Overgaard
• Backup Team
– Rodney Sparks
– Joe Ardolino
– Fred Carlson
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Storage & Backup
• Projects
– Storage Charge Letter – SSUG
– Audience View/PCI Compliance
– Audit Activities
– Operations• New Backup Targets/Servers• Control Center Upgrade• Storage expansion
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UNIX Systems Administration
Patton Fast
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UNIX Systems Administration
Patton Fast
Dack Anderson Bob Baker
Joe Schnide
Tom Kunz
Gaylen Hjelm
Todd Brown
Jeff Aspinall
Paul Vitko
Bernardo Prigge
Kevin Li
Mike Hedman
Jim Colten
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Projects
• UNIX Infrastructure Review
• Systems Management Platformso Redhat Satelliteo XVM Ops Center
UNIX Systems Administration
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Disaster Recovery Services
John Snider
Lois Stark
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Disaster Recovery Services• Team Introduction:
• Nancy Fulton
• Christopher Kane
• Tatyana Tsuprun
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Disaster Recovery ServicesBusiness Continuity (BCP)
BCP in the public/private sector – Operational Continuity (OpCons) at the collegiate level deals with ensuring uninterrupted business operations. Continuity plans focus on people, work area recovery and alternate work arounds e.g., manual processes.
Disaster Recovery (DR)Addresses the recovery of technology including hardware, software, applications, networks, data centers etc… i.e., recovers the technical environment in situations impacting an organizations ability to do business or support its clients.
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Disaster Recovery Services
DR Plan development process in OIA and AC:
• Start up Activities
• DR Plan Creation and Review
• Test, Approve and Distribute DRPs
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Disaster Recovery ServicesAccomplishments:
• Training (online and face-to-face)
• DRP formats – Application – NTS & WBOB DCs
• DR tools
• Input Questionnaire / DR Plan Checklist• Swim Lane Diagram• Macro
• Testing Approach - Table Top Exercise
• Metrics
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Disaster Recovery Services
• Reason for working with Collegiate IT Directors
• Accomplishments
• Next Steps
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Prod Support and Data Center
Al Pierce
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Prod Support - Service Center and Automation
Staff:• Lead Prod Support Analyst - Erik Green• Sr Prod Support Analyst - John Kuronen • Prod Support Analyst - Darby Amundson Support: • Service Center, Nagios, SAS/ITRM
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Prod Support - Scheduling
Staff:• Lead Prod Support Analyst – Fred Wilson• Sr Prod Support Analyst – Lynn Schmitt • Prod Support Analyst – Myrna Flatland• Prod Support Analyst – Robert Jorde Support: • AutoSys, Job scheduling, Distributed Printing,
File Transfer
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Data Center - OperationsStaff: Joe Zanmiller (Supervisor), Paul
Boatman, Joayn Dana, Luat Van Nguyen, Fred Pulling, Randy Raven, John Rouen, Lonnie Witikko
Support: • 7x24 on-site monitoring and operational
support for all equipment in WBOB Data Center
• Limited after hours ‘1-help’ support
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Data Center – Enterprise Services
Staff: Joe Zanmiller (Supervisor), Duane Lussier
Support: • Coordinate installation of new hardware in
WBOB and 90 Church St. • Coordinate the installation of network
wiring/jacks at WBOB and 90 Church St.
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Data Center - ProjectsPower upgrade in WBOB Data Center: • New, larger, generator, and new,
independent, power from Xcel Energy• Oct09 cutoverNew Data Center: • Reviewing options• WBOB DC should last 2+ years
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System DBA
Andy Wattenhofer
Steve Carlson
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System DBA• Recap: two DBA teams
A
pp: Clark, Kim, Pragati
S
ys: Steve, Andy
• Status:
·
Division of tasks and design document
·
Completion of split by June 30
·
Start new projects FY 2009-2010
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