Douglas King ResumCiv

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DOUGLAS M. KING 1421 Sun Terrace ● Titusville, FL 32780 812-241- 2850 ● [email protected] WORK EXPERIENCE Program Support Assistant-Veteran Services U.S. Department of Veterans Affairs FCCPAC 2500 S Lakemont Ave, Orlando, FL 32814 June 2016 Present 1. Perform refund reviews, pre-payments, claim-matching reports, research, annotate discrepancies, and follow up to clarify and correct. 2. Review data for accuracy and regulatory compliance, prepare public vouchers for processing, refund reviews, pre-payments, claims-matching reports and audit requests. Laboratory Assistant Eastern Florida State College 1311 North U.S. 1Titusville, FL 32796 August 2015 June 2016 1. Oversee the office administration lab. 2. Work with the primary course instructors to help students obtain a solid foundation in office systems technology through hands-on activities. Client & Broker Service Representative, PlanMember Financial Corp. 6187 Carpinteria Ave, Carpinteria, CA 93013 June 2014-June 2015 1. Enhanced client experience by providing personalized attention, suggesting alternative problem-solving solutions, adjusting communication style and following up to ensure client needs are met using oral and written communication. 2. Assigned special projects due to attention to detail, preparing data for tax documents and conducting final audit for client distributions Director of Youth ministry, Rock Church of the Wabash Valley 8930 US HWY 40, Terre Haute, IN 47803 March 2009-March 2010 1. Development and presentation of informative materials to a variety of publics. 2. Logistics and fundraising for travel to camps and activities. 3. Prepare new media and update existing media such as messages, brochures, pamphlets, etc. Team Leader/ Heavy Equipment Operator 19th Engineer Battalion 2374 Hell on Wheels Avenue, Fort Knox, Kentucky 40121 April 2005March 2009 1. Leader for a group of subordinates ranging in number of 6-10 daily. 2. Responsible for new employee guidance in areas of personal finance, proper time management and effective organizational skills. 3. Responsible for inventory and management of equipment in value of up to and over $200,000 with no loss at time of honorable discharge. EDUCATION Walden University GPA 4.0 M.S. Communications Anticipated completion December 2017 12 credits completed Lewis-Clark State College GPA 2.87 B.S. Communication Arts Degree conferred May 2014 North Idaho College GPA 3.29 A.S. Communications Degree conferred May 2013 INTERNSHIP Marketing/Public Relations Intern Vertical Business Group 1621 North 3rd St Coeur D Alene, ID 83814 January 2013 May 2013 1. Development and transmission of informative materials to a variety of publics. 2. Providing consultation in developing direction in public affairs activities to support the program goals. 3. Employed variety of methods and techniques in achieving goals such as messages, news releases, radio scripts, feature articles, personal appearances, news conferences, exhibits, brochures, pamphlets, etc.

Transcript of Douglas King ResumCiv

DOUGLAS M. KING 1421 Sun Terrace ● Titusville, FL 32780

812-241-2850 ● [email protected]

WORK EXPERIENCE

Program Support Assistant-Veteran Services

U.S. Department of Veterans Affairs – FCCPAC 2500 S Lakemont Ave, Orlando, FL 32814

June 2016 – Present

1. Perform refund reviews, pre-payments, claim-matching reports, research, annotate discrepancies, and follow up to clarify and correct.

2. Review data for accuracy and regulatory compliance, prepare public vouchers for processing, refund

reviews, pre-payments, claims-matching reports and audit requests. Laboratory Assistant

Eastern Florida State College 1311 North U.S. 1Titusville, FL 32796

August 2015 – June 2016

1. Oversee the office administration lab. 2. Work with the primary course instructors to help students obtain a solid foundation in office systems

technology through hands-on activities. Client & Broker Service Representative, PlanMember Financial Corp. 6187 Carpinteria Ave, Carpinteria, CA 93013

June 2014-June 2015

1. Enhanced client experience by providing personalized attention, suggesting alternative problem-solving solutions, adjusting communication style and following up to ensure client needs are met using oral and

written communication. 2. Assigned special projects due to attention to detail, preparing data for tax documents and conducting

final audit for client distributions Director of Youth ministry, Rock Church of the Wabash Valley 8930 US HWY 40, Terre Haute, IN 47803

March 2009-March 2010

1. Development and presentation of informative materials to a variety of publics. 2. Logistics and fundraising for travel to camps and activities. 3. Prepare new media and update existing media such as messages, brochures, pamphlets, etc.

Team Leader/ Heavy Equipment Operator 19th Engineer Battalion 2374 Hell on Wheels Avenue, Fort Knox, Kentucky 40121

April 2005–March 2009

1. Leader for a group of subordinates ranging in number of 6-10 daily. 2. Responsible for new employee guidance in areas of personal finance, proper time management and

effective organizational skills. 3. Responsible for inventory and management of equipment in value of up to and over $200,000 with no

loss at time of honorable discharge.

EDUCATION Walden University GPA 4.0

M.S. Communications Anticipated completion December 2017

12 credits completed

Lewis-Clark State College GPA 2.87

B.S. Communication Arts Degree conferred May 2014

North Idaho College

GPA 3.29 A.S. Communications

Degree conferred May 2013

INTERNSHIP

Marketing/Public Relations Intern Vertical Business Group 1621 North 3rd St Coeur D Alene, ID 83814

January 2013 – May 2013

1. Development and transmission of informative materials to a variety of publics. 2. Providing consultation in developing direction in public affairs activities to support the program goals . 3. Employed variety of methods and techniques in achieving goals such as messages, news releases, radio

scripts, feature articles, personal appearances, news conferences, exhibits, brochures, pamphlets, etc.