Donna L HallFrederick, Maryland 21703; email to: donnahall1@comcast.net

Summary of Qualifications & BackgroundI possess years of experience as a Business Analyst (BA) in various commercial industries and in the DOD medical community. I possess a master’s degree in Health Administration/Informatics (MHA/INF) and a bachelor’s degree in Business Management/Management (BSB/M). I enjoy learning and training in unknown areas of interest for continuous personal improvement and education sustainment.

My background is extensive – I have certification in CompTIA Security+, Tier 1 and Tier 3 Helpdesk experience, Experience as a BA includes System Design Life Cycle (SDLC) experience gathering requirements and 16 years experience in the Defense Medical Logistics Standard Support (DMLSS) Automated Information System (AIS). and DOD medical logistic operations, including Facility Management (FM), Contract Management (CM), Inventory Management (IM), and Customer, status respectively. Personal future goal is to learn program language such as SQL to become completely well-rounded and adverse as a Business Systems Analyst.. Extensive experience in commercial manufacturing, manufacturing scheduling experience (certified MRP Planner).

Professional ExperienceLongview International Technology Solutions, Reston, VA January 2014 - presentSenior Consultant

Responsible for the development of various software applications and interfaces for the DMLSS Emerging Requirements contract.

Responsible for gathering requirements from the Uniformed Services University of Health Sciences (USUHS) and the Armed Forces Radiobiology Research Institute (AFRRI) located on the campus of the Walter Reed National Military Medical Center (WRMMC) located in Bethesda, MD for the onset of equipment and facility management using DMLSS.

Generated training documents and acted as the trainer for site personnel responsible for maintaining biomedical equipment.

Trained personnel on how to plan, coordinate and direct operations for effective maintenance and repair, equipment safety and use, and for tracking equipment.

Responsible to assist sites with equipment issues and to assist management teams with system issues after deployment and training.

Responsible for assisting with the development of an automated interface for the Marine Corp’s Standard Accounting Budgeting and Reporting System (SABRS) and DMLSS.

Responsible for generating training documents for the deployment of the SABRS interface to the Marine Corp.

Responsible for participating in Summit and Joint Application Development Working Group (JADWG) meetings to gather important issues, agreements and actions discussed and generate documentation for distribution to attendees.

Maintaining current knowledge of relevant technologies and subject areas.

Tec-Masters, Inc., Lawton, OK September 2013 - January 2014Functional Analyst

The Defense Medical Logistics Standard Support (DMLSS) system is the AIS and the DODs Accountable Property Book system. Responsible for ensuring that all applicable equipment records have the DMLSS-EM Virtual Item Unique Identification (IUID) local number applied to the equipment record in the system.

Working as a Functional Analyst for the BUMED Program Management Office (BUMED-PMO) from the Navy Medical Logistics Command (NMLC) located at Fort Detrick, MD. The program is hosted by the Defense Logistics Agency (DLA) and the Defense Logistics Information Service (DLIS). The IUID Registry is the authoritative repository for all DOD IUID data.

Maintain the Navy point of contact list, appointment letters, System Authorization Access Request – Navy (SAAR-N) forms, and other applicable documents to support BUMED-PMO functions.

Develop step-by-step technical guidance on equipment procurement and property accounting topics.

Provide user training support at the Naval Medical Logistics Command (NMLC) and at other designated off-site training facilities.

Deploy AIT End User Device (EUD) to customers and work with NMLC customers to identify and implement AIS/AIT/IT integration requirements to support personal property accounting, tracking and inventory management programs.

Provide onsite training on the integrated use of the AIS and AIT EUD. Provide onsite or remote customer service support including just-in-time training. Coordinate timely processing of forwarded trouble tickets and initiate and track system

change requests (SCR).

Tessada & Associates, Inc, Springfield, Virginia December 2012 - September 2013Database Sustainment Specialist

Defense Medical Logistics Standard Support (DMLSS) System, Facility Management (FM) Database Sustainment Specialist (DSS) in support of the United States Army Medical Research and Materiel Command – Headquarters (MRMC-HQ), located at Fort Detrick, MD. Providing FM DSS support services relating to new construction, upgrade, maintenance, and repair of various medical research facilities, including related infrastructure systems.

General Dynamics Information Technology, Fairfax, Virginia Oct 2005 - Sep 2011Principal Business Analyst

Support for the Joint Medical Logistics Functional Development Center (JMLFDC), located at Fort Detrick, Maryland, working as a Senior Business System Functional Analyst.

Working knowledge of computer operations, and medical logistic business practices. Team member of the DHSS Tier-Three-Support helpdesk and am responsible for providing direct

support for all worldwide military service personnel as directed by the Office of the Secretary of Defense, TRICARE Management Activity (OSD [TMA]).

Analyze business practices to interpret into system requirements for system logic and software development, architect design, data specifications for compliance and functional use.

Responsible for working with other external DOD agencies and business trading partners for coordinating efforts for standardization of processes that assist in optimizing enterprise data for the establishment of information relationships across other DOD systems.

Perform testing for data patches, new builds, new functionality, new development, system integration, and regression testing to ensure that the system is functioning as designed and initiate corrective actions when necessary.

Interact with field functional users' worldwide, providing guidance, and support for system functionality. Analyze user needs for determining functional requirements for various projects.

Perform functional allocations for identification to identify tasks and their inter-relationships. Research, identify, and assist in formulation of recommendations for necessary resources for task

execution and completion. Participated in development activities for new systems or updates to existing systems meeting

customer needs. Wrote and updated project documentation including system procedures and training materials. Participated in special projects as required. Maintaining current knowledge of relevant technologies and subject areas. POC for the Government Purchase Card (GPC) issues in the mandated DOD Logistics system -

DMLSS. *Some knowledge for the Army's financial system - GFEBS.

Onsite Task Manager (TM), responsible for administrative reports and assurance that offsite employees (15) comply with company policies, satisfy customer expectations, and meet contract requirements.

Anteon Corporation, Fairfax, Virginia Oct 2000 - Sep 2005Business Analyst

Working remotely for this DOD entity *Provided both Tier 2 and 3 Functional support to field and deployment team users.

Documented updates for helpdesk systems - Remedy and ManageNow Generated System Change Requests (SCRs), Trouble Problem Reports (TPRs) and Trouble

Incident Reports (TIPs) to report problems for data patches deployed remotely to site servers. Provided guidance and training to Navy deployment team located at the Naval Medical

Information Management Center (NMIMC) when assigned to work at Ft Detrick Help Desk for additional training (train-the-trainer).

Sherikon, Inc, Chantilly, Virginia Sep 1997 - Sep 2000System Deployer

Government contractor for Navy Medicine, operating from the Naval Medical Information Management Center (NMIMC) in Bethesda, MD.

Lead deployer and trainer for the deployment of hardware and software for the DOD mandated use of the DMLSS system.

Deployed DMLSS worldwide to Navy Medical Treatment Facilities (MTFs). Responsible for deployment coordination efforts to meet and automate DOD business practices.

Reviewed, analyzed, and modified legacy systems for encoding, testing, debugging and installing.

Working remotely, with site personnel, via telecom and email months prior to deployments for coordinating the deployment and training in a classroom environment at the MTF.

Gathering data from legacy systems for data conversions and data analysis. While on site, during deployments, worked with upper management and executive steering

committees to re-engineer business practices from manual to automated processes and to replace existing legacy automation.

Provided on-the-job training for site personnel and responsible for generation and maintaining training documentation for new processes re-engineered.

Y2K evaluation of Navy medical legacy system – MICRO MICS.

Education University of Phoenix

o Columbia, MD campus: Master of Health Administration/Informatics, GPA 3.85 Jul 2010 - Mar 2012

o Rockville, MD campus: Bachelor of Business Management/Management, GPA 3.64 May 2006 - Mar 2010

Abbie Business Institute, Frederick, MD Jun 1997 - Aug 1997

o Associate of Windows NT

Hagerstown Junior College, Hagerstown, MDo Business Management, associate degree studies

North Hagerstown High School, Hagerstown, MD Sep 1966 - Jun 1970o High school diploma general studies

Additional Information Certifications:

o Prometric: CompTIA Security+ v.2008 - Comp TIA Career ID #COMP001008835050 o Rohr Industries, Chula Vista, CA: Materiel Requirements Planning (MRP)

References:o Business - available upon requesto Personal – available upon request