Don’t Be Another Headline - Ascentis · 2019-03-06 · 2016. 2015. Most Numerous Litigation....
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Don’t Be Another Headline “Must Practices” for Mitigating Risk Deborah J. Muller
Transcript of Don’t Be Another Headline - Ascentis · 2019-03-06 · 2016. 2015. Most Numerous Litigation....
Don’t Be Another Headline“Must Practices” for Mitigating Risk
Deborah J. Muller
CREDIT QUESTIONS TOPIC
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The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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• CEO and Founder of HR Acuity, leader in Employee Relations Management
• 25+ Years of Experience in the HR Industry• Worked with Fortune 500 Companies:
Honeywell, Citibank, Marsh & McLennan• Conducted hundreds
of internal employee investigations.
Today’s PresenterDeborah J. Muller
THIS IS WHERE YOU INPUT YOUR SLIDES
Today’s Session
Introduction
Defining Business Risk
The HR Risk Perspective
8 “Must Practices”
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An HR Pro walks into an elevator
THIS IS WHERE YOU INPUT YOUR SLIDES
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The aftermath…
THIS IS WHERE YOU INPUT YOUR SLIDES
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What’s this have to do with HR?
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Business Risk through an HR Lens
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No organization is immune
40%
39%
19%
18%
12%
10%
9%
8%
38%
37%
8%
15%
8%
11%
10%
8%
Contracts
Labor and Employment
Regulatory/investigations
Personal Injury
IP/Patent
Product Liability
Class Action
Insurance
2016 2015
Most Numerous Litigation
Source: Norton Rose Fulbright Litigation Trends Surveys 2015 and 2016
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Correlation: Unemployment & EEOC
81,293 79,432
75,428
75,768
82,792
95,402
93,277
99,922 99,947 99,412
93,727
88,778 89,385 91,503
5.7%5.4%
4.9% 4.4%
5.0%
7.3%
9.9%
9.4%
8.5%
7.8%
8.0%
6.6%
5.7%
4.9%
4%
5%
6%
7%
8%
9%
10%
11%
70,000
75,000
80,000
85,000
90,000
95,000
100,000
105,000
2003 2005 2007 2009 2011 2013 2015 2017
Sources: Bureau of Labor Statistics and EEOC
Unemployment Rate EEOC Charges
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HR Acuity Risk Paradigm
14
Yellow LightEvents
Deviation from Norms
NormsWhat is expected.
The Standards.
Red LightEvents
Allegation or Incident of Unacceptable
Behavior or Performance.Pattern of Deviations.
8 ”Must Practices” for Mitigating Risk
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“Must” #1: Process Matters
Process Risk Triggers
CAPABILITIES
CONTROLS
COMPLIANCE
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Employee Related Risk Management
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“Must” #2: Managers Matter
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“Must” #3: Environment Matters
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“Must” #4: Control Matters
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Plan before you strike
Protect your use of counsel
Have a “go to” person
Anticipate Questions
“Must” #5: Consistency Matters
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“Must” #6: Documentation Matters
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• What was the issue(s)?
• Who was involved?
• What process did you use to review/investigate the issue (s)?
• What are the applicable policies?
• What were the findings?
• What was the determination and actions taken?
“Must” #7: Outliers Matter
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“Must” #8: Leadership Matters
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Enter all questions into the “Questions” section
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computer screen
QUESTIONS
The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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Stay on the webinar, online for the full 60
minutes.
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HOUSEKEEPING
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