DOLLAR TREE FAMILY IDLIAR.

C3 Reservations Quick Reference Guide

Sup pl ier & Carri er Users

C3 Solutions

Page 1 of 11

TABLE OF CONTENTS

1 INTRODUCTION ...............................................................................................................................................................3

1.1 TARGETED AUDIENCE AND OBJECTIVES ..........................................................................................................3

1.2 TECHNICAL REQUIREMENTS ............................................................................................................................3

1.3 LOGIN PROCESS ...............................................................................................................................................3

2 DASHBOARD ....................................................................................................................................................................4

3 CREATING A RESERVATION ..............................................................................................................................................5

4 EDITING RESERVATIONS ..................................................................................................................................................7

4.1 EDITING QUANTITIES, SIDS OR RESCHEDULING ...............................................................................................7

4.2 CANCELLING RESERVATIONS ...........................................................................................................................11

Page 2 of 11

DOLLAR TREE FAMILY,,. IDLIAR

1 INTRODUCTION

1.1 TARGETED AUDIENCE AND OBJECTIVES

This document is intended for Suppliers or Carriers needing to create delivery appointments for Shipments (SIDs) created in the CVP. In order to schedule an appointment, an SID is required. Please refer to the CVP Quick Reference Guide to obtain an SID. Its objectives are to:

Overview system navigation Define process for scheduling and editing reservations

If you need further assistance after reading this guide contact deliveryappointment@dollartree.com

1.2 TECHNICAL R EQUIREMENTS

Browsers: C3 Reservations is compatible with the two (2) latest major versions of the following: Chrome, Firefox, Edge Chromium, Safari (Safari 14 and up will not support Flash Player anymore). Internet Explorer is no longer a supported browser. Screen resolution: 1280x1024 minimum for Business users

1.3 LOGIN PROCESS

1. To receive a username and password, email vendorlogin@dollartree.com and provide the below: a. Current Shipment ID b. First and last name of the person responsible for cr

c. Email address for the person listed above d. If multiple usernames are needed, please list the inf

to: https://c3reservations.com/dollartree/

eating the appointments

ormation above for each user

2. Go3. Enter the Username and Password you were provided. (Note: passwords are case-sensitive.) You will be

required to change your password upon initial login. 4. Click the Login button. You will access the home page shown below. (Note: First time users will need to

click ‘Accept’ on the Acceptable Use Policy generated upon first login to C3.)

If you have

forgotten your

password you can

retrieve it here.

Page 3 of 11

Pending Reservation (0) Q

Filters : StateExecution (0/0)

,,, / /

,,,/"

/ /

/

/ /

/

Type (0/4)

, /

,/

/ /

/

I ::>

T Incoming ,/ Reservatio~;{{j)

,1 ,- ' I

/ I

:Q ff T I /~/:::~,~~(Ml Ty~( 0/ 4) V

I I

/ /

+ New Shipment

\ D

On Site Reservation (1)

Filters: StateExec ution (0/0) V

2 DASHBOARD

This section provides a visual overview of the supplier’s home screen view, which lists all your existing reservations. This is the first page you will see when you log into the system.

Click the plus sign to

create a new reservation

(see section 3) Toggle between appointments

at various DC locations

Use the search engine

to search by

Reservation # OR

Shipment ID.

Quick search bar- Enter

Shipment ID (SID),

Reservation # (if

already scheduled)

Or Search by

Shipment ID Search by

Reservation #

Page 4 of 11

3 CREATING A RESERVATION

. What

PO Header Information

SID#

• Details

Shipment ID

SID! 142%80 '9 OeliveryWindowfrom.11/27/2020 Carrie..-Cefticlnternattooal EvlffitCOde: SUyerCode.OEPT SIDType_W

Line#

ao 123463558499006-001

. Where

LoadType Units Cases SKUCOunt

8

e Shipment X

What e . Where . When

Reservation Detail s

Unload Type • Cases or Pallet Quantity (if pallets)• ----------------------ValutitrtqUirtd valueitrtquntd

Contact Name Phone#

Email Comment

This section shows how to create a new reservation in C3 from a Shipment ID.

Step 1: Click the ‘Plus’ sign from the top right corner as indicated in Section 2.1 to create a new reservation.

Step 2: What. On “What” tab, enter the SID and click on “Add SID”.

Step 3: Details. Fill out the remaining fields under Reservation Details. Mandatory Fields are bordered in red and must be filled out.

To enter multiple SIDs on one truck,

continue to enter additional SIDs,

clicking “ADD SID” each time until all Shipment IDs have been entered.

Note: If a reservation already exists

for the SID, an error box will appear

and you will not be allowed to make a

reservation. To reschedule the

existing reservation, see section 4.1.

Once added, click here for SID details

Click pencil, to review or modify

shipment details if required.

Click the “check mark” to save

or “x” to cancel.

Click Continue

Contact Name, Phone, and

Email are informational and

used if our DC needs to contact

someone regarding the

reservation.

Click Continue

Note: The “Cases or Pallet

Quantity” field units refers to

the number of pallets

(palletized shipment), slip

sheets, or cartons (floor load).

Page 5 of 11

113:30 EST Available I

8 .___I _ ____.

Step 4: Where. On the Where button:

The DC associated with the shipment ID is pre-populated. Verify but No Action Required.

What Details 8 Sites Warehouses

-WI k 1000 Comme Le Pace Berwick, PA 8603- Truck S114J Ext 240 & 242

Berw1 k PA OCfi.Be PA

. When Note: Prepaid shipments for

Family Dollar Distribution

Centers require the supplier to

be on the approved drop list in

order to schedule a drop

appointment.

Click Continue Step 5: When. On the ‘When’ tab:

Select Delivery Date from Calendar Select available time desired

DECEMBER 20 ...

OEC

' 10

13 ,. 15 16 17

20 21 22 23 " 27 28 29 30 31

11 12

• 19

26

Time Slice Selector

Available Time Slices

110:45 EST

111:00 EST

111:15 EST

Available I Available I Available I

11 30 EST Available

111:45 EST Available I 112:00 EST Available 11 112:15 EST Available I 112:30 EST Available I 112:45 EST Available I 113:00 EST Available I 113:15 EST Available I

Summary of reques t

so,

14306803

Delivery Window From

Delivery Window To

Sne&Warehouse

Berwick Berw11;k, PA

29

12/18/2020

1 10 EST

Note: This system does not

prevent you from scheduling

or rescheduling same day

appointments. However,

Dollar Tree and Family Dollar

Distribution Centers WILL NOT

accommodate same day

appointments. Drivers will be

turned away at the guard

shack if the appointment was

not scheduled or rescheduled

at least 1 day prior to delivery.

Click Approve

C3 sends confirmation email to creating user with Reservation #.

This Reservation # MUST be presented to the guard for entry to the DC.

Page 6 of 11

+ New Shipment Reservations Shipment ID @ A

14296801

00 I SID#: 142968 01 D Site & Warehouse: Chesapeake - , Cases: 1 ETA Date: 12/05/2020

4 EDITING RESERVATIONS

4.1 EDITING or RESCHEDULING RESERVATIONS

Search by SID (PO) number:

Step 1: To edit OR reschedule a current reservation, click the search engine box at the top right corner of the screen. You can search by Shipment ID or by reservation number.

Click the magnifying glass. Enter reservation # or Shipment ID in the search bar. Hover over and click the clock (reservation #) or shopping cart (shipment ID). Then click the small magnifying glass on the right.

Click the search returned item to open the Shipment reservation and begin amending.

Search by SID or Reservation on the Dashboard

Select the DC. Then Click the Incoming Reservation and then Amend.

Page 7 of 11

DollarTree Chesapeake

1tion (0) Q ff T

1 (0/0) Type (0/4) V

X

Incoming Reservations (1)

Filters: St ateExecution

+ New Shipment Reservations Sh

Q ff T On Site Reservatio n (0)

0/4 V Filters: StateExecution (0/0) Type

X

Amendment Shipment Berwick (569170) X

. What PO Header Information

""' 14306804l

e oetalls

Shipment ID

SID!! 14306803[] DeltveryWilldow From: 12121no20 Canier: E~entCode BuyerCode:OEPT SIOTypeW

SIOl!:14306 ~ DeltveryWindow From:12121no20 Caniel'.Cefticlntematiooal EventCode: Suyercooe· DEPT SIOT','PeW

. Where

-~~;J ~i----------------------~ ETADa te:12/30nD20

DeliveryWllldowTo:i:n=

EveotDesc. '------------------------'

'""'" "'"

CONTINUE

Amcmdmonl Sh1pmont Berwick (569170) X

What

Reservation Details

Celtlclnternatlonal

u,, ,dTy

Uve

Comment

. Details w .... ,

>< If not listed, enter carrier name

Overridden Duration

CasnorP1lle1Quaomy(l11N1lelll ,~ --------------------

Contact Name

Phone#

Email

C Recalculate Ouratioo

. When

CONTINUE

Step 2: Add, Remove or Edit Shipments.

To add an SID, follow the steps in 4.1 to go to Amend option Enter the SID you’d like to Add in the SID# blank and click “Add SID” Once the new SID appears in the box on the screen, click “Continue”

Click here to edit or delete

Click pencil, to edit shipment details.

Click Trash can to delete.

Click Continue

Fill/modify the details as required on the “Details” tab

Click Continue

Page 8 of 11

Amendment St11pment Berwick (569170) X

. What

• Reschedule this appointment?

Summary of request

so, 143 >8 )3,143168 J4

Delivery Window From

Delivery Window To

BE -rw r-k · Berw1CK. PA

33

12 1820201130

Details . Wh«e . Wheo

"

"

Amendment Stnpment Berwick (569170) X

. What

• Reschedule this appointment?

Summary of request

.,, 14306803, 143uo804

Delivery Window From

Delivery Window To

Sne&Warehouse

Berwick Berwick. PA

33

12/18/202011 30

. Details Where . Wheo

'1 X

"

AMEND&ACCEPT

Verify the “When” tab shows both SIDs now.

Click Amend/Accept

Step 3: Reschedule Date/Time of Reservation:

To reschedule the reservation: on the WHEN screen toggle the slider bar next to “Reschedule this appointment?” from grey to green.

Page 9 of 11

Amendmsnl Slupmlfll Berwtck (569170) X

•-Al>SChedule this al)C)()6n1ment?

OECEM8EJl20 • < )

17. 19

.,.. ... •-· Time Slice Selector

Avallabl• Tlm• SllcH ~

1 11.lSEST Ava~

1 1130EST Available I I 11 45EST Available I I 12J)OEST Available I I 12-1sEST Available I

12:30EST _______ Available

I 1300EST

I 1315EST

EJOEST

Available I Available I Avail~

Review Your Amendment X

Reservation Details

Requested Date Time: 12/ 18/20201130

(;s onCode J Comment

- 12/ 18/ 202012 :30

CLOSE AMEND&ACCEPT

•-Summary of request

Del1veryWIOdowfrom

o.llvery Window To

c:> .___I _ _____,

If rescheduling, Select the new date and time and click the amend button at the lower right.

Click Amend/Accept

Select a reason code and input any comments.

Click Amend/Accept

to save changes

Note: C3 sends email to

original appointment

submitter.

Page 10 of 11

... ~ - ~ ..... . ... ~----~

e Cancel X

Reason Code

ETA Update d

Comment

X

CANCEL

4.2 CANCELLING RESERVATIONS

Step 1: Search for the SID or Reservation number (Step 1 in 4.1) or select from the dashboard:

Click on the reservation box and a pop up will appear. Click the down arrow. Select “Cancel” from the drop down list.

1 Reservati on (0) 0. lf T

ateE xecution (0/ 0) Type (0/ 4) V

Incomin g Reservat ions (1)

Filt ers : St ateExecu t ion (0/ 0)

0. ff .,.

Type (0/4) V

1569162 SID#: 14296801 Chesapeake, VA Scheduled Date: 11/ 31

• APPROVED

Load Type: Cases or Pallet Quantity (if pallets): 60 ~

On Site Reservati on (0) 0. lf

Filte rs : StateE xecut ion (0/0) Type (0/4)

0 X

AMEND

Comment

~Amend

Select Reason code and input comments.

Click Cancel to

save changes

Page 11 of 11