Doing business in different regions of the globe: 5 ways to make it happen
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Doing business in different regions of the globe: 5 ways to make it happen Michael Lamia Vice President, Global Network Operations Pitney Bowes Global Ecommerce Scott Shepherd President & Owner ProGolfSouth Global shipping program customer
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If your organization has not thought about moving into international waters yet, you are already a step behind from your competition. This presentation is designed to help you identify the biggest opportunities and challenges when designing and implementing a global strategy.
Transcript of Doing business in different regions of the globe: 5 ways to make it happen
Doing business in different regions of the globe: 5 ways to make it happen
Michael Lamia
Vice President, Global Network Operations
Pitney Bowes Global Ecommerce
Scott Shepherd
President & Owner ProGolfSouth
Global shipping program customer
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Pitney Bowes Ecommerce Services
Your challenge
Successful Omni-channel Merchants and potential COMPETITIORS
are going global
Your organization most likely DOES NOT have a game plan to
address competitive DISADVANTAGE
Our goal
Identify the biggest opportunities and the biggest challenges
Help provide your organization with a GAME PLAN and path
FORWARD
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Today’s agenda
Elements of Ecommerce
Step 1 The Global Opportunity
Step 2 Assess Demand For Your Products
Step 3 Select Trusted Global ecommerce Partner
Step 4 What Are The Other Differentiating Factors
Step 5 Watch Your Sales Grow!
Q & A
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Elements of ecommerce
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Global ecommerce
A “broken promise”
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Pitney Bowes ecommerce services
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Market size
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Evolution of global ecommerce markets
June 2013
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Top 11 geographies
Quick look at U.S. retailers by retail spending
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Trends
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Pitney Bowes ecommerce services
ASSESS DEMAND
FOR
YOUR PRODUCTS
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Enabling Global Shipping
can potentially drive a
10% increase in sales!
Seller with
3,000 items
Eligible items
100%
Why expand globally?
ProGolfSouth.com
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Pitney Bowes ecommerce services
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eBay partnership
PBI partners with
ebay to provide an
end-to-end cross-
border service for
their community
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Parcel Management
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Transportation services overview The shipping and handling services must meet the key buyer requirements of low
costs, fast shipping and parcel visibility and the seller requirements of simplicity
and consistency with domestic processes
Behind the
scenes
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TaylorMade SLDR Hat
)
99.4% Positive feedback
See other items
Visit store:
Pro Golf South )
99.4% Positive feedback
progolfsouth (76500)
99.8% Positive feedback
Visit store: Pro Golf South
Buyer experience
Need to make
This bigger
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By selecting the right global ecommerce
partner
Border friction is eliminated, key customer needs are met, and the
promise of global ecommerce becomes reality
Buyers Sellers
• Low shipping
costs
• Cost certainty
• Fast shipping
times
• Parcel
visibility
• Same process
as domestic
shipping
• Low complexity
• No uncertainty
The promise become reality
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Pitney Bowes ecommerce services
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Other differentiating factors
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Run and maintain the day to day operation
• Transportation
• Track ‘n Trace
• Problem Solving
• Back End Customer Service
• Known Transportation Cost
• Continue to develop and maintain leading edge, low cost & high service
level transportation solutions
• Help ensure parcels remain internationally compliant in an ever
changing & complex cross-boarder world
• Develop and maintain a compliant returns and/or in-country liquidation
solution
One team that can…….
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Pitney Bowes ecommerce services
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Why expand globally ProGolfSouth.com
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Pitney Bowes ecommerce services
