DOES16 San Francisco - Opal Perry - Technology Transformation: How Team Values Boost Customer Value
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Opal Perry Divisional CIO, Claim Allstate Insurance @_OpalPerry Team Values Boost Customer Value
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Transcript of DOES16 San Francisco - Opal Perry - Technology Transformation: How Team Values Boost Customer Value
Opal PerryDivisional CIO, Claims Allstate Insurance@_OpalPerry
Team Values Boost
Customer Value
Imported Author
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PAGE@_OpalPerry 8
As an Allstate Leader
I need immediate access to Major Incident Report info
To help prioritize my time & add the most value.
PAGE@_OpalPerry 12
Comfort with ambiguity
Reshaping our work environment
Speed to value
Customer centric
GlobalTalent
Invest In
Experiments
Tools & Infrastructure