1. 1. BEYOND THE CULTURE DECK: WHAT YOU DON'T ALREADY KNOW ABOUT NETFLIX MIKE MCGARR @SONOFGARR MIKEMCGARR.COM J. Michael McGarr, 2015
2. 2. A YEAR AND A HALF AGO... J. Michael McGarr, 2015
3. 3. DIRECTOR OF DEVOPS J. Michael McGarr, 2015
4. 4. J. Michael McGarr, 2015
5. 5. WHAT MAKES NETFLIX SO SPECIAL? J. Michael McGarr, 2015
6. 6. WHAT ENTERPRISES CAN LEARN FROM NETFLIX J. Michael McGarr, 2015
7. 7. J. Michael McGarr, 2015
8. 8. J. Michael McGarr, 2015
9. 9. It may well be the most important document ever to come out of the Valley.1 Sheryl Sandberg 1 GQ Magazine, 2013 J. Michael McGarr, 2015
10. 10. OUR CONSTITUTION J. Michael McGarr, 2015
11. 11. FREEDOM AND RESPONSIBILITY J. Michael McGarr, 2015
12. 12. FREEDOM J. Michael McGarr, 2015
13. 13. RESPONSIBILITY J. Michael McGarr, 2015
14. 14. YOU BUILD IT YOU OWN IT J. Michael McGarr, 2015
15. 15. F&R NOT JUST FOR ENGINEERS J. Michael McGarr, 2015
16. 16. "YOU CAN'T DO THAT"(SOMETHING YOU RARELY HEAR AT NETFLIX) J. Michael McGarr, 2015
17. 17. ENGINEERING TOOLS J. Michael McGarr, 2015
18. 18. J. Michael McGarr, 2015
19. 19. If you want more freedom, you must take on more responsibility. J. Michael McGarr, 2015
20. 20. QUESTION: DO THOSE WITH THE RESPONSIBILITY, ALSO HAVE THE FREEDOM? J. Michael McGarr, 2015
21. 21. alignment? J. Michael McGarr, 2015
22. 22. CONTEXT, NOT CONTROL J. Michael McGarr, 2015
23. 23. Managers focus on the 'what' Engineers focus on the 'how' J. Michael McGarr, 2015
24. 24. CLOUD DEPLOYMENTS SHOULD... > immutable server pattern > register with Eureka > red black deployments > rule of 3 J. Michael McGarr, 2015
25. 25. HOW DO WE ENSURE COMPLIANCE? J. Michael McGarr, 2015
26. 26. we don't J. Michael McGarr, 2015
27. 27. MAKE DOING THE RIGHT THING EASY J. Michael McGarr, 2015
28. 28. PROVIDE FAST FEEDBACK J. Michael McGarr, 2015
29. 29. QUESTION: IF YOU GIVE YOUR EMPLOYEES THE RIGHT BUSINESS CONTEXT CAN YOU TRUST THEM TO MAKE THE RIGHT DECISIONS? J. Michael McGarr, 2015
30. 30. CENTRALIZED TEAMS J. Michael McGarr, 2015
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33. 33. CENTRALIZED OPS OR QA TEAMS J. Michael McGarr, 2015
34. 34. J. Michael McGarr, 2015
35. 35. CENTRALIZED TOOLS TEAMS J. Michael McGarr, 2015
36. 36. Centralized teams enable product teams J. Michael McGarr, 2015
37. 37. NO OPS TEAM NO QA TEAM J. Michael McGarr, 2015
38. 38. > we don't own your code > we don't own your builds > we don't own your pipelines > we don't own your instances J. Michael McGarr, 2015
39. 39. QUESTION: HOW COUPLED ARE YOUR CENTRALIZED TEAMS TO YOUR PRODUCT TEAMS? J. Michael McGarr, 2015
40. 40. PROCESS J. Michael McGarr, 2015
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42. 42. Netflix has no process? J. Michael McGarr, 2015
43. 43. Immune system against unnecessary process J. Michael McGarr, 2015
44. 44. process allergy J. Michael McGarr, 2015
45. 45. USE PROCESS TO SOLVE PROBLEMS (THEN AGGRESSIVELY ABANDON IT WHEREVER YOU CAN) J. Michael McGarr, 2015
46. 46. COMMUNICATION J. Michael McGarr, 2015
47. 47. FEEDBACK J. Michael McGarr, 2015
48. 48. COLLABORATIVE CULTURE (NO BRILLIANT JERKS) J. Michael McGarr, 2015
49. 49. ONE ON ONES J. Michael McGarr, 2015
50. 50. MEMOS J. Michael McGarr, 2015
51. 51. TEAM MEETINGS J. Michael McGarr, 2015
52. 52. WASTE J. Michael McGarr, 2015
53. 53. ELIMINATE WASTE J. Michael McGarr, 2015
54. 54. WASTEIS A NECESSARY BYPRODUCT OF INNOVATION J. Michael McGarr, 2015
55. 55. QUESTION: HOW TOLERANTIS YOUR CULTURE OF DUPLICATE OR THROWAWAY EFFORTS? J. Michael McGarr, 2015
56. 56. WRAPPING IT UP J. Michael McGarr, 2015
57. 57. TAKEAWAYS 1. Those with responsibility should have the freedom 2. High performers do the right thing, given the right context 3. Centralized teams enable product teams 4. Use process to solve problems, then abandon it 5. Innovation generates waste J. Michael McGarr, 2015
58. 58. WHAT I WOULD LOVE TO HEAR > stories of bottom-up change > perspectives on culture (and sub-cultures) > users of Netflix OSS J. Michael McGarr, 2015
59. 59. Questions? J. Michael McGarr, 2015
60. 60. MIKE MCGARR @SONOFGARR MIKEMCGARR.COM J. Michael McGarr, 2015