DOES15 - Mike McGarr - Beyond the Culture Deck What You Don’t Already Know About Netflix

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Transcript of DOES15 - Mike McGarr - Beyond the Culture Deck What You Don’t Already Know About Netflix

  1. 1. BEYOND THE CULTURE DECK: WHAT YOU DON'T ALREADY KNOW ABOUT NETFLIX MIKE MCGARR @SONOFGARR MIKEMCGARR.COM J. Michael McGarr, 2015
  2. 2. A YEAR AND A HALF AGO... J. Michael McGarr, 2015
  3. 3. DIRECTOR OF DEVOPS J. Michael McGarr, 2015
  4. 4. J. Michael McGarr, 2015
  5. 5. WHAT MAKES NETFLIX SO SPECIAL? J. Michael McGarr, 2015
  6. 6. WHAT ENTERPRISES CAN LEARN FROM NETFLIX J. Michael McGarr, 2015
  7. 7. J. Michael McGarr, 2015
  8. 8. J. Michael McGarr, 2015
  9. 9. It may well be the most important document ever to come out of the Valley.1 Sheryl Sandberg 1 GQ Magazine, 2013 J. Michael McGarr, 2015
  10. 10. OUR CONSTITUTION J. Michael McGarr, 2015
  11. 11. FREEDOM AND RESPONSIBILITY J. Michael McGarr, 2015
  12. 12. FREEDOM J. Michael McGarr, 2015
  13. 13. RESPONSIBILITY J. Michael McGarr, 2015
  14. 14. YOU BUILD IT YOU OWN IT J. Michael McGarr, 2015
  15. 15. F&R NOT JUST FOR ENGINEERS J. Michael McGarr, 2015
  16. 16. "YOU CAN'T DO THAT"(SOMETHING YOU RARELY HEAR AT NETFLIX) J. Michael McGarr, 2015
  17. 17. ENGINEERING TOOLS J. Michael McGarr, 2015
  18. 18. J. Michael McGarr, 2015
  19. 19. If you want more freedom, you must take on more responsibility. J. Michael McGarr, 2015
  20. 20. QUESTION: DO THOSE WITH THE RESPONSIBILITY, ALSO HAVE THE FREEDOM? J. Michael McGarr, 2015
  21. 21. alignment? J. Michael McGarr, 2015
  22. 22. CONTEXT, NOT CONTROL J. Michael McGarr, 2015
  23. 23. Managers focus on the 'what' Engineers focus on the 'how' J. Michael McGarr, 2015
  24. 24. CLOUD DEPLOYMENTS SHOULD... > immutable server pattern > register with Eureka > red black deployments > rule of 3 J. Michael McGarr, 2015
  25. 25. HOW DO WE ENSURE COMPLIANCE? J. Michael McGarr, 2015
  26. 26. we don't J. Michael McGarr, 2015
  27. 27. MAKE DOING THE RIGHT THING EASY J. Michael McGarr, 2015
  28. 28. PROVIDE FAST FEEDBACK J. Michael McGarr, 2015
  29. 29. QUESTION: IF YOU GIVE YOUR EMPLOYEES THE RIGHT BUSINESS CONTEXT CAN YOU TRUST THEM TO MAKE THE RIGHT DECISIONS? J. Michael McGarr, 2015
  30. 30. CENTRALIZED TEAMS J. Michael McGarr, 2015
  31. 31. J. Michael McGarr, 2015
  32. 32. J. Michael McGarr, 2015
  33. 33. CENTRALIZED OPS OR QA TEAMS J. Michael McGarr, 2015
  34. 34. J. Michael McGarr, 2015
  35. 35. CENTRALIZED TOOLS TEAMS J. Michael McGarr, 2015
  36. 36. Centralized teams enable product teams J. Michael McGarr, 2015
  37. 37. NO OPS TEAM NO QA TEAM J. Michael McGarr, 2015
  38. 38. > we don't own your code > we don't own your builds > we don't own your pipelines > we don't own your instances J. Michael McGarr, 2015
  39. 39. QUESTION: HOW COUPLED ARE YOUR CENTRALIZED TEAMS TO YOUR PRODUCT TEAMS? J. Michael McGarr, 2015
  40. 40. PROCESS J. Michael McGarr, 2015
  41. 41. J. Michael McGarr, 2015
  42. 42. Netflix has no process? J. Michael McGarr, 2015
  43. 43. Immune system against unnecessary process J. Michael McGarr, 2015
  44. 44. process allergy J. Michael McGarr, 2015
  45. 45. USE PROCESS TO SOLVE PROBLEMS (THEN AGGRESSIVELY ABANDON IT WHEREVER YOU CAN) J. Michael McGarr, 2015
  46. 46. COMMUNICATION J. Michael McGarr, 2015
  47. 47. FEEDBACK J. Michael McGarr, 2015
  48. 48. COLLABORATIVE CULTURE (NO BRILLIANT JERKS) J. Michael McGarr, 2015
  49. 49. ONE ON ONES J. Michael McGarr, 2015
  50. 50. MEMOS J. Michael McGarr, 2015
  51. 51. TEAM MEETINGS J. Michael McGarr, 2015
  52. 52. WASTE J. Michael McGarr, 2015
  53. 53. ELIMINATE WASTE J. Michael McGarr, 2015
  54. 54. WASTEIS A NECESSARY BYPRODUCT OF INNOVATION J. Michael McGarr, 2015
  55. 55. QUESTION: HOW TOLERANTIS YOUR CULTURE OF DUPLICATE OR THROWAWAY EFFORTS? J. Michael McGarr, 2015
  56. 56. WRAPPING IT UP J. Michael McGarr, 2015
  57. 57. TAKEAWAYS 1. Those with responsibility should have the freedom 2. High performers do the right thing, given the right context 3. Centralized teams enable product teams 4. Use process to solve problems, then abandon it 5. Innovation generates waste J. Michael McGarr, 2015
  58. 58. WHAT I WOULD LOVE TO HEAR > stories of bottom-up change > perspectives on culture (and sub-cultures) > users of Netflix OSS J. Michael McGarr, 2015
  59. 59. Questions? J. Michael McGarr, 2015
  60. 60. MIKE MCGARR @SONOFGARR MIKEMCGARR.COM J. Michael McGarr, 2015