DOE InterLab 2003 Weapons Knowledge Management InitiativesStrategies Weapons Knowledge Management...

DOE InterLab 2003

Weapons Knowledge Management Weapons Knowledge Management InitiativesInitiatives & Strategies Strategies

at Sandia National Laboratories

November 6th, 2003

Presented by: Tamara OrthTechnical Project Manager, Weapon Knowledge Management

Sponsored by: Hank WitekManager, Military Liaison & Knowledge Management Group

Sponsored by: John ShawManager, Weapon Knowledge Management Department

Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company,for the United States Department of Energy’s National Nuclear Security Administration

under contract DE-AC04-94AL85000.

SNL:tlorth:11/06/2003

Strategic Mission Objectives Nuclear Weapons:

– Ensure that the Nuclear Weapons Stockpile is safe, secure, reliable, affordable and fully capable of supporting our Nation's deterrence policy indefinitely.

Nonproliferation and Materials Control: – Reduce the vulnerability of the US to threats of (1) proliferation

and use of weapons of mass destruction, (2) nuclear incidents, and (3) environmental damage.

Energy and Critical Infrastructures: – Enhance the surety (safety, security, and reliability) of energy

and other critical infrastructures.

Emerging National Security Threats: – Develop high impact responses to emerging national security

threats.

What Does Sandia Do?What Does Sandia Do?


• Provide world-class weapons systems product knowledge support services to optimize the operational effectiveness, future capabilities and maintainability of the stockpile for the weapon systems stewards.

• Our services include enabling discovery, capture, evaluation, organization, and dissemination of weapon systems information to ensure the compatibility and operational readiness of our nation's nuclear weapons and their associated delivery systems.

– We develop and deploy capabilities for emerging operational information and education needs to the nuclear weapons community and other national security arenas.

– We exist to help maintain a comprehensive capability, expertise and information knowledge base for the nation’s weapons activities

How Does Weapon Knowledge Management How Does Weapon Knowledge Management (WKM) Program Support Sandia Mission?(WKM) Program Support Sandia Mission?


Knowledge ManagementIs a set of systematic approaches to help

information and knowledge flow…• To the right person

• At the right time• In the right format• At the right cost

so they can act more efficiently & effectively

Definition Source:American Productivity and Quality Center


The Complexity and Challenges of The Complexity and Challenges of Weapons Knowledge ManagementWeapons Knowledge Management

Stockpile Support SystemsStockpile Support Systems

Knowledge PreservationKnowledge PreservationProgramProgram

Nuclear Safety Nuclear Safety Information SystemsInformation Systems

Data Management Data Management SystemsSystems

Engineering Information SystemsEngineering Information Systems

ManufacturingManufacturing

Nuclear Weapons Nuclear Weapons Continuing EducationContinuing Education

Historical DataHistorical DataCorporate TrainingCorporate Training

& Development& Development

Library ServicesLibrary Services

The rest of the NW CommunityThe rest of the NW Community


Knowledge Capture & Preservation

Knowledge Education & Training

Knowledge Search & Dissemination

Knowledge Integration Via Education & Training Resources

1. Basics2. Process and Mechanics3. “The Big Flick”

SNL (ML, NST, 1700, Mfg)LANLLLNLDOEDTRA/DNWSUSNUSAFAcademiaIndustryCommercial trainers

All being delivered in a environment of no new weapons, no testing, and life extension

1. Interns2. Full time weaponeers3. “Ins and Outs”4. New Hires5. Peripheral involvement6. Mentorship

1. Best Practices and incidents2. Throughout lab and complex3. Feed into TBP process4. Don’t reinvent the wheel5. Look at industry

1. What wasn’t written down2. Problems with ROA3. Get info from those who were there4. Understand their thoughts5. Get the art as well as the science and engineering6. Build Traversable Taxonomy

KM provides one of the pillars supporting Excellence in EngineeringProcess -- Critical Thinking -- Innovation -- People

Major WKM ComponentsMajor WKM Components

1. Establish User Profiles2. Use profiles/NTK controls to obtain relevant knowledge


Weapon Knowledge Management Weapon Knowledge Management Process ModelProcess Model

Quality WeaponsProduct Knowledge

Management,Education, and

Training Program

Theory

Practice

Integrated KM Capabilities

KM Portal,KM-SALSA,

Lessons Experienced, NWie Portal,

WFS,etc.

LearningInstructor-led,

Personal Experiences,Mentoring, On-line,

Oral Communication,Self-directed

CaptureVideo Services,Documentation

Interviews

TransmissionIISInstructional

Design(CETD)

PresentationQuality and Appearance(Designer)

Content(SMEs)

UsersIndividuals,

Teams, Departments,

Orgs, NWC,Others

Lab-Wide Support Top-Down

Bottoms-Up


Weapon Knowledge Management at Sandia

Knowledge Preservation Program

captures tacit information

Technical Library is central

information

repository

Nuclear Weapons Training teaches next-generation

designers

Advanced technology applied to stockpile

MESA


Product Level UnderstandingProduct Level Understanding&&

TransformationTransformation

Product Level UnderstandingProduct Level Understanding&&

TransformationTransformation

Adapted from Source: Marsick & Watkins (1999)

Strategic LeadershipStrategic Leadership

INDIVIDUALINDIVIDUAL•Job/Task Performance

•Procedural/Technical

•Self Learning

•Piece Part Business Level

STRATEGICSTRATEGIC

TACTICALTACTICAL

GLOBALGLOBAL•Governance

•Directives

•Interactions w/other Agencies

ORGANIZATIONALORGANIZATIONAL•Internal to Sandia

•Business Rules (CPRs)

•Contextual Learning

•System Business Level

TEAMTEAM•Processes

•Product

•Group Learning

•Subsystem/Component Business Level

WKM Learning ModelWKM Learning Model


Nuclear Weapons Product KnowledgeNuclear Weapons Product KnowledgeSupported Learning DeliveriesSupported Learning Deliveries

Web Based Training

Classroom Training

Field Trip Training


Flexible NWC taxonomy supports grouping content for “multiple

perspectives”

Subsystem & ComponentsSubsystem & Components

CapabilitiesCapabilities

along with the along with the data,data, informationinformation and and laboratories capabilitieslaboratories capabilities needed to solve the problems of the future needed to solve the problems of the future

Preview WKM Preview WKM Capabilities & InvestmentsCapabilities & Investments


““All-In-One” Knowledge Presentation and All-In-One” Knowledge Presentation and Preservation Video Streaming Capability!Preservation Video Streaming Capability!

PowerPoint PresentationsSynchronized with theVideo as it is delivered

Highlights Searchable Text Results using Transcripts ORSpeech-to-text Recognition

Transcriptions

Streaming VideoTo the Desktop

Provides NTK Kerberos AuthenticationControlled Access to

Information Based on Owner’s Needs

Presentation Table of Contents

missile


NW101 Provides Required Training NW101 Provides Required Training Capability for New WeaponeersCapability for New Weaponeers


Weapon Intern Program

Class of 2002Class of 2002

Objective: Prepare the future generation of experts for critical positions in the nuclear weapons stewardship program.

Stockpile Weapons Surety Principles Subsystems and Components Modeling and Simulations Sandia Labs and Technical Business Practices Information and Knowledge Management Nuclear Weapons Community

ProgramProgram

1st year1st yearhighly structuredhighly structured

•Course Work (20 wks)

•Project Mgmt•Team Building•Mentoring•Class Projects•Site Visits•30% Home Dept

2nd year2nd yearindividually drivenindividually driven

•Course Work (3 wks)

•Mentoring•Elective Classes•Class Project•Rotations•30% Home Dept


Web FileShare provides the capability Web FileShare provides the capability for enterprise-wide file sharingfor enterprise-wide file sharing

• Security foundation utilizes infrastructure elements put into place by ASCI

• Authorization simplified by creation of the metagroup utility (with Boolean operators)

• Access controls individually applied to each document, image, or video

• Trust relationships between NWC sites foundation for classified information sharing

• Web front end disguises corporate nature of application

NTK controlled enterprise file cabinet for documents, images, and video files


Corporate Lessons Learned CaseCorporate Lessons Learned CaseStudy Portal Capability Within Reach Study Portal Capability Within Reach

Reusable vs. Historical Content

Active vs. Inactive Context


WKM Integration Capability with Nuclear WKM Integration Capability with Nuclear Weapons Information Environment Portal Weapons Information Environment Portal

WKM PortalWKM Portal

DOE InterLab 2003 Weapons Knowledge Management InitiativesStrategies Weapons Knowledge Management...

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