Documentum Plugin Installation Steps for...
Transcript of Documentum Plugin Installation Steps for...
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Documentum Plugin Installation Steps
for browsers
Executive Summary
A new version of WebTop 16.4 has been deployed and one-time, mandatory plugin download is required per browser. A setup file (NativeSetup.exe) is required to be installed once per computer.
Prerequisite for All browsers
✓ Pop-ups must be allowed for Documentum URL. ✓ Clear your browser cache. ✓ Java version 8 (1.8.0_152) or higher, must be installed.
Click below for browser guideline
Chrome
Internet Explorer 11
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Documentum Plugin Installation Steps for
Google Chrome
1. Login to Documentum WebTop application on your Google Chrome browser.
2. Current Documentum users skip Step 3 to Step 6. New Documentum users MUST follow
all the steps.
3. A banner with message "Please Install Webtop Content Transfer Extension" appears
below the URL bar. Click on the “Install” button.
4. You will be navigated to chrome web store, click on “Add Extension” on the Pop-up.
5. You will receive a message stating that the Extension has been added to Chrome.
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6. Refresh the browser(F5), and you will see this banner “Please Install WebTop Native
Client”, click on the “Install” to initiate installation.
7. This will automatically initiate the download of the setup file (NativeSetup.exe). Click on
the downloaded setup file in the lower left corner of the browser and this will start the
installation process. A system pop-up will appear for your approval to begin installation.
Note: You don’t need admin privileges in your system to run this file for Chrome.
8. Click “Run” on this pop-up.
9. Click “Install” on this page.
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10. Select the installation directory, Default installation directory (Recommended), And click
on “Install” button.
11. After the installation is complete, you will get this page click “Done” button on this page.
Restart your browser for the changes to take effect.
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12. You are all set to use Documentum on Google Chrome.
13. In case of any error, please contact.
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Documentum Pluging Installation Steps for
Internet Explorer 11
Section A – Prerequisites
Note: Current Documentum users, skip this section.
1. You should have Administrator privilages in your system.
2. From Internet Options > Advanced > Browsing, ENABLE the option as shown below.
a. Thrid party Browser Extennsion option as shown below.
3. From Internet Options > Advanced > Security, ENABLE the option show below.
a. Allow active content to run the files on my computer.
DISABLE the options as shown below.
b. Enable Enhanced Protected mode.
c. Enable 64 bit processes for enhanced protected mode.
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4. Add Webtop URL to Trusted Sites in Internet Options > Security > Trusted Sites > Sites as
shown below.
URL (Non-EC): https://collaborationspace.ge-energy.com/pwcollab/
URL (EC): https://collaborationspace.ge-energy.com/pweccollab/
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5. Click on the “Tools (Alt+x)”to find “Compatibility view settings” option, Choose the
option and DISABLE both the “Display Intranet Sites in Compatibility View” and “Use
Microsoft Compatiibility Lists” options as shown below.
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Section B – Plugin Installation
1. Open Internet Explorer (IE). Using the regular URL, login to Documentum Webtop.
2. Current Documentum users skip Step 3 to Step 8. New Documentum users MUST follow all
the steps.
3. A banner with message "Please Install Webtop Content Transfer Extension" appears below
the URL bar. Click on the Install button.
4. IE will open a pop up banner as shown below. Click on “Run”.
The Installation Wizard starts and shows a pop up as displayed below, please close all
other tabs of internet explorer, click on “Install”.
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Note: You NEED admin privileges in your system to run this file.
5. The installation will start, as shown below.
6. If you get this message, please close the Internet explorer to continue the installation.
7. After the installation is complete, please click on the close button.
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8. Restart your browser and log in to Documentum WebTop application. You will see this
banner saying, “Please Install WebTop Native Client”. Please click on the “Install” button on
initiate install.
Note: If you have already installed (NativeSetup.exe) while configuring in chrome it’s
not necessary to configure in IE 11, You can ignore the below process.
9. You will immediately receive another pop up as shown below. Click on “Run”.
10. Click “Run” on this pop-up.
11. Click “Install” on this page.
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12. Select the installation directory, Default installation directory (Recommended), And click
on “Install” button.
13. After the installation is complete, you will get this page Please click on “Done” button on
this page. And restart your browser for the changes to take effect.
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14. You are all set to use Documentum on the Internet Explorer 11.
15. In case of any error, please contact.