Document WorkflowChallenges and Solutions

In today’s organizations, atypical document workflowfaces many challenges.

Creation ChallengesInconsistent brandingLack of colorPoor/outdated designToo many collaborators

Creation SolutionsOutput Management Software enhances your documents with dynamic branding and color, and integrates personalized marketing content.

ManagementChallengesMultiple systems for storing data and templatesMultiple processes for creatingcommunicationsRisk of data breachesLoss of informationCompliance issuesInefficient turnaround time

Management SolutionsOutput Management Software solutions simplify andcentralize the preparation of all your customercommunications.

Production ChallengesIncreasing production costs including labor, postage, andmaterials.

Production SolutionsOutput Management Software places barcodes, or OMR marks, on your documents that provide intelligence to a folder inserter to properly collate, fold, insert and seal your documents in one automated process

Delivery ChallengesHigh DSO (Days Sales Outstanding)Hard to grow your business when awaiting paymentsLimited forms of payment accepted (e.g. check) increasestime until payment

Delivery SolutionsOMS software simplifies the preparation of physical mail, and manages the conversion to digital communication. Customers who prefer digital delivery can receive their documents via secure email, mobile or online. They can also pay their bills using one-click payment, expediting remittances and decreasing DSO.

Archival ChallengesCustomer service representatives don’t have access to the archive, limiting their ability to help customers with document related issues.

Archival SolutionsOMS software can securely archive all of your communications, making them easy to locate and retrieve at a later date.

From start to finish, Quadient takes care of the entire document workflow, improving the integrity and efficiency of your document processing and helping you better connect with your customers.

www.quadient.com