Document 1

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To whom it may concerned, Good morning. I am Kannan Thiagarajan, owner of vehicle-Nissan Almera with the registration number of PLA 8801. I would like to let the management know a few things, from a customer’s perspective. I am sure there are my service records and there aren’t any necessity to state here. Previously I have replaced Wheel Bearing for both rear side with my warranty. Apparently, there are some noise due to braking system which I have reported earlier yet the technician claimed that it was normal occurrence. That was twice. Unfortunately, the noise getting even greater from the rear wheels. On top of that, there is a trouble with keyless remote entry. Less sensitive and lack of responses. I have reported this issue as well. Anyhow, my next service is for 62000Kms. Highly appreciated if my car’s problems are sorted out. Thank you.

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Transcript of Document 1

Page 1: Document 1

To whom it may concerned,

Good morning. I am Kannan Thiagarajan, owner of vehicle-Nissan Almera with the registration number of PLA 8801. I would like to let the management know a few things, from a customer’s perspective. I am sure there are my service records and there aren’t any necessity to state here. Previously I have replaced Wheel Bearing for both rear side with my warranty.

Apparently, there are some noise due to braking system which I have reported earlier yet the technician claimed that it was normal occurrence. That was twice. Unfortunately, the noise getting even greater from the rear wheels.

On top of that, there is a trouble with keyless remote entry. Less sensitive and lack of responses. I have reported this issue as well. Anyhow, my next service is for 62000Kms.

Highly appreciated if my car’s problems are sorted out. Thank you.