Doctor side of the dialog Patient side of the dialog Medical Dialog … · 2009. 6. 8. · %JHJUBM...

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Pollenteering Network Our approach was to address how we can improve the health and wellness of the community at large. Which, in turn, benefits the individual. By integrating positive activity into people’s daily routines and activities, our group’s mission is to leverage the desire to help people improve their environment, community and themselves. The Pollenteering Network consists of dynamic community information hubs that distribute opportunities (or pollen) for volunteer activity. People interact with the network by using their cell phones as information “magnets”, grabbing appropriate opportunities according to their interests and geographically relevant communities. Signs are placed in various locations throughout a community and have three major functions for the Pollenteering Network. First, they act as hubs for displaying real time volunteer events that only relate to that community. Second the signs are an entry point into involvement in the Pollenteering Network. Finally, the signs act as transmitters of the volunteer opportunities, or “pollen.” Like bees collecting pollen on a flower, users collect opportunities through proximity to the sign. The next step for the user is to “tune” the pollen collector to areas of volunteer interest. Immediately after set up, the users’ phone begins collecting Pollenteer events from the sign. Although events can be actively forwarded to friends in a familiar manner, the real power of the Pollenteering Network comes from the passive exchange of event pollen. As users move around their community, events jump from one phone to another without requiring any action from the sender or receiver. These exchanges only occur when users are in close proximity to each other and when a user has an event to give that matches the receiver’s areas of interest. By moving throughout their community and being involved in the Pollenteer Network, users constantly gather and pass on pollen that informs a greater number of people as to the needs of the community. These exchanges only occur when users are in close proximity to each other and when a user has an event to give that matches the receiver’s areas of interest. Resulting in a system that empowers the individual as a contributor to the greater community. Kris Martin, Computer Science Craig Panthen, Industrial Design Jaclyn Knapp, Design Studies Brian Smith, Computer Engineering Matt Carthum, Technical Communication Treatment Diagnosis Symptoms Treatment Diagnosis Symptoms Design Solution Use Over Time Treatment Diagnosis Symptoms Treatment Diagnosis Symptoms Treatment Diagnosis Symptoms Treatment Diagnosis Symptoms Treatment Diagnosis Symptoms The doctor indicates a shift from the discussion of symptoms to her diagnosis. This high-level organization is designed to help the patient organize and browse in the future. The conversation between patient and doctor is mapped, like a dialog shot in film, revealing the speaker reversals that structure the audio map. 00:08 00:20 00:34 01:03 01:47 02:09 02:36 The patient responds to the doctor’s question and this shift is revealed in the map on the device. The doctor responds and continues to discuss the patient’s symptoms. The doctor discusses her diagnosis of the patient’s symptoms. The patient leaves behind a marker when he heard something that he wanted to double-check later. These temporal bookmarks can be added and annotated later. The doctor continues to discuss the diagnosis. MediLog Beyond the Appointment After the appointment, the audio recording and map are transferred to the patient so that he can annotate the map, review the conversation, and share it with other care-providers. Doctor Interaction Past Phase Doctor Interaction Current Phase Doctor Interaction Future Phase Track marker Time indicator Patient Interaction Leave behind Doctor side of the dialog Patient side of the dialog The conversation map will be populated as the conversation occurs. The patient’s side of the conversation is visualized on the inside part of the circle, while doctor’s side will appear on the outside. When the conversation reverses from one party speaking to another, it is often because there is a question being asked or answered. These reversals therefore lend an inherent structure to the conversation and in and of themselves mark places that one might want to return to. We have turned these reversals into tracks within the overall dialog. If no other interaction occurs during the conversation, the patient will still be able to return to the map later and use these landmarks to navigate. Luke Woods, Interaction Design Aaron Piazza, Industrial Design Louise Foster, Design Studies MediLog: Medical Dialog Mapping MediLog is an audio recording device that allows both doctor and patient to annotate important events in the verbal exchange of a dialog as a conversation unfolds. The patient can take the recording home and re-examine its content. This may help the patient to better understand a diagnosis, share the conversation with family members, and formulate follow-up questions for clarification. By transforming the dialog between doctor and patient into an artifact, we seek to support problems that arise where conversations can be stressed or rushed, patients can be inundated with new information, and where uncertainty is inherent. University of Washington Microsoft Design Expo’07 Interaction Design The goal that we aimed to accomplish is to display consumer’s medical records in an immediately understandable format. The Tree Ring, being the initial view the user is presented with, is an “overhead view” in both a figurative and literal sense. The users can see where the problem areas are very quickly, they can see where the most active areas are, and they can see useful combinations of data with little effort. Michael Innes, Industrial Design Steve Huarte, Technical Communication Allen Lau, Visual Communication Design Medical Records Visualization Tool The Portable Medical History project serves as a platform on which your entire medical history can be stored and displayed. Patients exercise ownership of their medical history. Such ownership works in several directions: patient ownership of the medical information allows the patient to view and for the first time keep a professional opinion of their health on hand. The patient lends ownership of that data to doctors, and can permit or deny access of that information to relatives, friends, insurance companies, or researchers. I x D

Transcript of Doctor side of the dialog Patient side of the dialog Medical Dialog … · 2009. 6. 8. · %JHJUBM...

Page 1: Doctor side of the dialog Patient side of the dialog Medical Dialog … · 2009. 6. 8. · %JHJUBM 1PMMFO Doctor Interaction Past Phase Doctor Interaction Current Phase Doctor Interaction

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Pollenteering Network

Our approach was to address how we can improve the health and wellness of the community at large. Which, in turn, benefits the individual. By integrating positive activity into people’s daily routines and activities, our group’s mission is to leverage the desire to help people improve their environment, community and themselves.

The Pollenteering Network consists of dynamic community information hubs that distribute opportunities (or pollen) for volunteer activity. People interact with the network by using their cell phones as information “magnets”, grabbing appropriate opportunities according to their interests and geographically relevant communities.

Signs are placed in various locations throughout a community and have three major functions for the Pollenteering Network.

First, they act as hubs for displaying real time volunteer events that only relate to that community. Second the signs are an entry point into involvement in the Pollenteering Network. Finally, the signs act as transmitters of the volunteer opportunities, or “pollen.”

Like bees collecting pollen on a flower, users collect opportunities through proximity to the sign.

The next step for the user is to “tune” the pollen collector to areas of volunteer interest. Immediately after set up, the users’ phone begins collecting Pollenteer events from the sign.

Although events can be actively forwarded to friends in a familiar manner, the real power of the Pollenteering Network comes from the passive exchange of event pollen. As users move around their community, events jump from one phone to another without requiring any action from the sender or receiver. These exchanges only occur when users are in close proximity to each other and when a user has an event to give that matches the receiver’s areas of interest.

By moving throughout their community and being involved in the Pollenteer Network, users constantly gather and pass on pollen that informs a greater number of people as to the needs of the community.

These exchanges only occur when users are in close proximity to each other and when a user has an event to give that matches the receiver’s areas of interest. Resulting in a system that empowers the individual as a contributor to the greater community.

Kris Martin, Computer ScienceCraig Panthen, Industrial DesignJaclyn Knapp, Design StudiesBrian Smith, Computer EngineeringMatt Carthum, Technical Communication

MediLog Medical Dialog Mapping

Design SolutionMediLog Device

At the AppointmentThe doctors choice to use MediLog reveals her priority for supporting her patient. The device rests on the table at the doctor’s office in order to promote transparency and openness. The co-creation of the map reflects the responsibility shared by both stakeholders and promotes a trusting relationship. For this reason, MediLog is designed with powerful, but low-fidelity interactions to distract as little as possible from the human-human interaction.

MediLog Medical Dialog Mapping

Treatment

Diagnosis

Sym

ptom

s

Treatment

Diagnosis

Sym

ptom

s

Design SolutionUse Over Time

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tmen

t

Dia

gnos

isS

ympt

oms

Trea

tmen

t

Dia

gnos

is

Sym

ptom

s

Trea

tmen

t

Dia

gnos

is

Sym

ptom

s

Treatment

Diagnosis

Sym

ptom

s

Treatm

entDiagnosis

Sym

ptom

s

The doctor indicates a shift from the discussion of symptoms to her diagnosis. This high-level organization is designed to help the patient organize and browse in the future.

The conversation between patient and doctor is mapped, like a dialog shot in film, revealing the speaker reversals that structure the audio map.

00:08 00:20 00:34 01:03 01:47 02:09 02:36

The patient responds to the doctor’s question and this shift is revealed in the map on the device.

The doctor responds and continues to discuss the patient’s symptoms.

The doctor discusses her diagnosis of the patient’s symptoms.

The patient leaves behind a marker when he heard something that he wanted to double-check later. These temporal bookmarks can be added and annotated later.

The doctor continues to discuss the diagnosis.

MediLog Beyond the AppointmentAfter the appointment, the audio recording and map are transferred to the patient so that he can annotate the map, review the conversation, and share it with other care-providers.

MediLog Medical Dialog Mapping

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Design SolutionDialog Map

The time line of the appointment is mapped to fit the medical cycle, a high-level model of medical practice. Broad phases: symptoms, diagnosis, and treatment and speaker reversals in conversation provide a meaningful frame of reference for organizing the audio recording.

Trea

tmen

t

Symptoms

Diagnosis

Low Fidelity interactions, such as the doctor phase-marking, provide organizational value but do not distract from the human–human dialog.

The conversation map will be populated as the conversation occurs. The patient’s side of the conversation is visualized on the inside part of the circle, while doctor’s side will appear on the outside. When the conversation reverses from one party speaking to another, it is often because there is a question being asked or answered. These reversals therefore lend an inherent structure to the conversation and in and of themselves mark places that one might want to return to. We have turned these reversals into tracks within the overall dialog. If no other interaction occurs during the conversation, the patient will still be able to return to the map later and use these landmarks to navigate.

Luke Woods, Interaction Design Aaron Piazza, Industrial Design Louise Foster, Design Studies

MediLog: Medical Dialog Mapping

MediLog is an audio recording device that allows both doctor and patient to annotate important events in the verbal exchange of a dialog as a conversation unfolds. The patient can take the recording home and re-examine its content. This may help the patient to better understand a diagnosis, share the conversation with family members, and formulate follow-up questions for clarification. By transforming the dialog between doctor and patient into an artifact, we seek to support problems that arise where conversations can be stressed or rushed, patients can be inundated with new information, and where uncertainty is inherent.

Univer

sity o

f Was

hingt

on

Mic

roso

ft Des

ign E

xpo’0

7

Inter

actio

n Des

ign

The goal that we aimed to accomplish is to display consumer’s medical records in an immediately understandable format. The Tree Ring, being the initial view the user is presented with, is an “overhead view” in both a figurative and literal sense. The users can see where the problem areas are very quickly, they can see where the most active areas are, and they can see useful combinations of data with little effort.

Michael Innes, Industrial DesignSteve Huarte, Technical Communication Allen Lau, Visual Communication Design

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

Medical Records Visualization Tool

The Portable Medical History project serves as a platform on which your entire medical history can be stored and displayed. Patients exercise ownership of their medical history. Such ownership works in several directions: patient ownership of the medical information allows the patient to view and for the first time keep a professional opinion of their health on hand. The patient lends ownership of that data to doctors, and can permit or deny access of that information to relatives, friends, insurance companies, or researchers.

Doctor Interaction Past Phase

Doctor Interaction Current Phase

Doctor Interaction Future Phase

Track marker

Time indicator

Patient Interaction Leave behind

Doctor side of the dialog

Patient side of the dialog

Directional SpeakersAllow for device to distinguish between speakers

Spiraling ScreenExplains start of events and circular mapping of time is derived from the cyclical nature of diagnostics.

IxDUniversity of WashingtonInteraction Designwww.design.washington.edu

Microsoft Design Expo’07ART 484Projects in Interaction DesignSpring quarter 2007

Pollenteering Network

Our approach was to address how we can improve thehealth and wellness of the community at large. Which, inturn, benefits the individual. By integrating positive activityinto people’s daily routines and activities, our group’s mis-sion is to leverage the desire to help people improve theirenvironment, community and themselves.

The Pollenteering Network consists of dynamic communi-ty information hubs that distribute opportunities (or pollen)for volunteer activity. People interact with the network byusing their cell phones as information “magnets”, grabbingappropriate opportunities according to their interests andgeographically relevant communities.

Signs are placed in various locations throughout a com-munity and have three major functions for thePollenteering Network.

First, they act as hubs for displaying real time volunteerevents that only relate to that community. Second the signs are an entry point into involvement inthe Pollenteering Network.

Finally, the signs act as transmitters of the volunteeropportunities, or “pollen”.

Like bees collecting pollen on a flower, users collectopportunities through proximity to the sign.

he next step for the user is to “tune” the pollen collectorto areas of volunteer interest. Immediately after set up,the users’ phone begins collecting Pollenteer events fromthe sign.

Although events can be actively forwarded to friends in afamiliar manner, the real power of the PollenteeringNetwork comes from the passive exchange of eventpollen. As users move around their community, eventsjump from one phone to another without requiring anyaction from the sender or receiver. These exchanges onlyoccur when users are in close proximity to each other andwhen a user has an event to give that matches the receiv-er’s areas of interest.

By moving throughout their community and being involvedin the Pollenteer Network, users constantly gather andpass on pollen that informs a greater number of peopleas to the needs of the community.

These exchanges only occur when users are in closeproximity to each other and when a user has an event togive that matches the receiver’s areas of interest.Resulting in a system that empowers the individual as acontributor to the greater community.

Kris Martin (Computer Science)Craig Panthen (Industrial Design)Jaclyn Knapp (Design Studies)Brian Smith (Computer Engineering)Matt Carthum (Technical Communication)

Medical Records Visualization Tool

The Portable Medical History project serves as a platformon which your entire medical history can be stored anddisplayed. Patients exercise ownership of their medicalhistory. Such ownership works in several directions:patient ownership of the medical information allows thepatient to view and for the first time keep a professionalopinion of their health on hand. The patient lends owner-ship of that data to doctors, and can permit or denyaccess of that information to relatives, friends, insurancecompanies, or researchers.

The goal that we aimed to accomplish is to display con-sumer’s medical records in an immediately understand-able format.The Tree-Ring, being the initial view the useris presented with, is an “overhead view” in both a figura-tive and literal sense. The users can see where the prob-lem areas are very quickly, they can see where the mostactive areas are, and they can see useful combinations ofdata with little effort.

Michael Innes (Industrial Design)Steve Huarte (Technical Communication)Allen Lau (Visual Communication Design)

MediLogMedical Dialog Mapping

MediLog is an audio recording device that allows bothdoctor and patient to annotate important events in theverbal exchange of a dialog as a conversation unfolds.The patient can take the recording home and re-exam-ine its content. This may help the patient to betterunderstand a diagnosis, share the conversation withfamily members, and formulate follow-up questions forclarification. By transforming the dialog between doctorand patient into an artifact, we seek to support prob-lems that arise where conversations can be stressed orrushed, patients can be inundated with new informa-tion, and where uncertainty is inherent.

The conversation map will be populated as the conver-sation occurs. The patient’s side of the conversation isvisualized on the inside part of the circle, while doctor’sside will appear on the outside. When the conversationreverses from one party speaking to another, it is oftenbecause there is a question being asked or answered.These reversals therefore lend an inherent structure tothe conversation and in and of themselves mark placesthat one might want to return to. We have turned thesereversals into tracks within the overall dialog. If no otherinteraction occurs during the conversation, the patientwill still be able to return to the map later and usethese landmarks to navigate.

Luke Woods (Interaction Design)Aaron Piazza (Industrial Design)Louise Foster (Design Studies)

designusebuild

university of washington www.dub.washington.edu

IxD