Disability Access and Inclusion Plans (DAIPs): 2015-2016 online progress reporting

Help guide

Content

sOverview and quick tips..............................................................................................2

Accessing the online reporting system........................................................................3

Entering your details...................................................................................................4

Reporting progress on each DAIP outcome................................................................5

Agents and Contractors..............................................................................................8

Challenges in implementing your DAIP.....................................................................10

Confirming your answers..........................................................................................11

Feedback..................................................................................................................11

Displaying your report...............................................................................................12

Lodging your report...................................................................................................14

Troubleshooting........................................................................................................15

Overview and quick tips

The online Disability Access and Inclusion Plan (DAIP) progress reporting system allows you to report on the activities your organisation has undertaken to support people with disability in the 2015–2016 financial year.

The online system has been designed using SurveyMonkey to make the process easier and faster for you. You may have questions on using the system. If the answer is not in this guide, please contact the Disability Services Commission’s Access and Inclusion team.

Mark Kingston: 08 9426 9316Sue Henson: 08 9426 9353Email: access@dsc.wa.gov.au

Progress reports are due on Thursday 30 June 2016.

Suggested steps to complete your report1. Take stock of what has been achieved under your DAIP in 2015–2016. For

each outcome, note how many strategies were planned, how many were implemented and the effectiveness of each of the implemented strategies.

2. Once you receive an email invitation to the online reporting system, you can begin entering this information.

3. Use the ‘review and print’ page to check all the information you have entered. You can also use this printout of your progress report to seek organisational approval, prior to submission.

4. Return to the online reporting system and submit your report.

Saving and resumingWhen you click ‘Next’ on each page, your work will be saved. You will be able to close the browser window and resume your report later by clicking on the link in the original email invitation. You do not need a login name or password, just the link in the email invitation.

Please note: It is recommended that you test this function to ensure it works on your computer.

The Commission has tested it extensively but cannot guarantee that it works on all computers.

If you forward the email invitation to someone else, they will be able to access and edit the report. Do not forward the email invitation outside your organisation.

Once you click ‘Done’ on the final page you will not be able to make any further changes to your report.

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Accessing the online reporting system

If you are listed as the DAIP officer for your organisation, you will be emailed an invitation to the online reporting system. The email will come from “access@dsc.wa.gov.au via surveymonkey.com”.

If you do not receive an email invitation, please contact access@dsc.wa.gov.au to request one.

Scroll to the bottom of the email and click ‘Begin your DAIP report’. This link will take you to a SurveyMonkey web page where you can begin working on your report.

If you stop working and close the page, you can resume by opening the original email invitation and clicking on the ‘Begin your DAIP report’ link again.

Once you have clicked ‘Next’ on each page, your work will be saved. You will be able to close the browser window and resume your report later by following the original email invitation to SurveyMonkey. To do so, just click on the link in the email invitation.

Please note: It is recommended that you test the ‘save and resume’ function to ensure it works

on your computer. The Commission has tested it extensively but cannot guarantee that it works on all computers.

If you forward your email invitation to anyone, they will be able to edit your report. Do not forward the email invitation outside your organisation.

Once you click ‘Done’ on the final page you will not be able to make any further changes to your report.

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Entering your details

On the first page of the report, as shown below, fill in all the fields and then click ‘Next’.

After you click ‘Next’ it is recommended that you test the ‘save and resume’ feature. Close your browser window, open the page again from your email invitation and click ‘Prev’ to check your details are still there.

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Reporting progress on each DAIP outcome

To fill out the section shown below, you will need a list of what was planned and achieved under your DAIP in 2015–2016.

There is one page for each outcome area.

Begin by filling in the number of strategies that were planned for the outcome, and how many were actually implemented.

Strategies should be reported as being planned in 2015–2016 if they were initiated during the year or carried over from the previous year, even if they were not part of a formal implementation plan set out at the beginning of the year.

Strategies should be reported as being implemented in 2015–2016 if they were carried out as planned, even if they are ongoing. The number of strategies reported as being implemented should be equal to, or less than, the number planned.

For example, if your organisation planned 12 strategies for Outcome 1 and implemented 11, your report would look like this:

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Next, take all of the strategies that were implemented and categorise them as: Effective – enhanced access and inclusion. Average – enhanced access and inclusion in the interim but was not sustainable. Ineffective – did not enhance access and inclusion. Not yet evaluated – implemented but unsure or too early to tell whether access

and inclusion was enhanced.

Then tally up the number of strategies with each rating and enter the totals in the boxes provided as shown below. You must put a number in each box, even if it is zero. When you finish, the numbers in the boxes should add up to the number of strategies that were implemented (ie. the second box from the top of the page as shown below).

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Keeping with the previous example, if your organisation planned 12 strategies and implemented 11, and all the strategies implemented were effective, you would have, as shown in the example below:

Finally, as shown below, describe in detail what your organisation did to achieve the outcome. This information is valuable because the Minister for Disability Services can highlight examples of best practice in the annual report to Parliament on DAIP implementation.

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Agents and contractors

To complete this section you will need information about agents and contractors who have interacted with the public on behalf of your organisation. The information you provide does not have to be exhaustive, as long as it is indicative of the steps your organisation has taken to ensure agents and contractors comply with its DAIP.

First, describe how your organisation informed those agents and contractors about its DAIP. As shown below, you can tick all or none of the boxes.

Then click next, and this page describes how agents and contractors informed you about what they did to help implement your DAIP. You can tick both or none of the boxes.

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Finally, as shown below, describe any specific activities agents and contractors undertook to implement or comply with your DAIP. This is another opportunity to highlight examples of best practice.

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Challenges in implementing your DAIP

You can provide information about challenges you faced in implementing your DAIP, as shown below. You have the option of putting a tick against any of the boxes or leave them blank.

As shown below, you can also write a detailed comment.

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Confirming your answers

A DAIP report must be representative of the public authority producing this document. It must not be a reflection of the DAIP officer’s personal view. As shown below, if this is the case, click ‘Yes’ to continue.

If you click ‘No’ you will have one more chance to click ‘Yes’. If you click ‘No’ twice, you will be disqualified and asked to contact the Commission’s Access and Inclusion team to discuss your situation. If you wish, you can use the ‘Prev’ button to go back and change information you previously entered.

Feedback

Please use the rating scale and/or leave a comment, as shown below, if you wish to do so.

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Displaying your report

This page, as shown below, gives you an opportunity to print out your report and seek internal approval and/or save it for your records.

You can print the page by clicking File > Print or by pressing Control-P.

Another option is to select and copy the text, then paste it into a Word document for further editing. Note that any text you entered in comment boxes will lose its formatting.

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Lodging your report

Once your report is approved and ready for lodgement as shown below, click ‘Yes’ and ‘Done’ to lodge it.

If you click ‘Done’, you will not be able to make further changes.

If your report has not yet been completed or approved, you can stop here and return to the document later.

Once you click ‘Done’, you will see a generic confirmation page. If you need further confirmation that your report has been lodged, please contact the Commission’s Access and Inclusion team.

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Troubleshooting

I don’t know how to find the online reporting system. If you are listed as the DAIP officer for your organisation, you will be emailed

an invitation to the online reporting system. The email will come from “access@dsc.wa.gov.au via surveymonkey.com”.

If you did not receive an email invitation, please contact access@dsc.wa.gov.au to request one.

The link does not open. Check your internet connection (eg. by opening a different page).

Confirm that SurveyMonkey is not blocked on your internet connection.

I tried to resume my report but the information I previously entered is missing. Find the original email invitation that was sent to you via SurveyMonkey, open

it and click ‘Begin your DAIP report’. This should bring you back to where you left off.

If this doesn’t work, contact the Commission’s Access and Inclusion Team for help.

SurveyMonkey says I have already completed the survey. You may have accidentally clicked ‘Done’ on the last page.

If you forwarded your invitation to someone else, they may have accessed the report and clicked ‘Done’.

Contact the Commission’s Access and Inclusion Team for help.

I think I have lodged my report but I’m not 100 per cent sure it has been received.

Contact the Commission’s Access and Inclusion Team for confirmation.

I lodged my report but now I need to change something on it. Please contact the Commission’s Access and Inclusion Team quickly, and

urgently state the change you wish to make and why. This is a complicated process and may take a few days to complete.

I lodged my report but forgot to save a copy, and now I need one. Please ask the Commission’s Access and Inclusion Team to produce a copy

of your report. Allow a few days for your request to be processed.

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