do You Really Know How To Use The Staff Email Service?€¦ · How to Use the Staff Email Service?...
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Do You Really Know How to Use the Staff Email Service? Communication and Collaboration with Office 365 Workshop Series #1
Transcript of do You Really Know How To Use The Staff Email Service?€¦ · How to Use the Staff Email Service?...
Do You Really Know How to Use the
Staff Email Service?Communication and Collaboration with Office 365
Workshop Series #1
https://www.polyu.edu.hk/email
Email > Q&As
WHY? WHY? WHY?
What’s my mailbox size?
Any limit on attachment size?
How could I attach files which exceed the size limit?
How to check my mailbox usage?
Why can’t I find my email in the inbox?
Why can’t I search the email which I have received?
Why can’t I search my colleague’s email contact from the address book?
What’s the difference between checking emails via OWA app, Outlook app and the email function of my mobile phone?
Why can’t I view the pictures embedded in emails?
And more...
Your Mailbox Size and Usage
Latest News about E1 plan: https://technet.microsoft.com/library/exchange-online-limits(EXCHG.150).aspx
Attachment Size… Important?
To Find Colleague’s email address
Are you searching in Global Address List?
New colleague?
I can’t send email…
Is your Outlook connected normally?
Could you find it in Sent Item?
Is it attached with large file size files?
What’s the different between Outbox and Sent Items?
Outbox?
Sent Items?
Make sure the email can be found in Sent Items
I can’t receive the email…
Is your Outlook connected normally?
Is the mail in Clutter/Junk email folder?
When is the email sent out?
To disable/enable Clutter feature, please see: https://www.polyu.edu.hk/its/general-information/newsletter/112-year-2016/may-16/524-how-to-turn-on-off-the-clutter-folder-in-your-connect-staff-email-account
Clutter?
I can’t find/search my Email2. Help by
Searching Tools
1. Where it should be? 3. Searching with
More Criteria
Are all email cached?Recommended settings:Set All for desktopSet 12 months for laptop
*12 months is set by default
Where is your DELETED email?
Mailbox
Deleted Items
Recover Deleted Item
[The End]
After 30 days, it will be automatically deleted PERMANENTLY.
After 30 days, it will automatically go to next stage.
Pictures cannot be shown
Which Apps is the Best?
Outlook? https://itunes.apple.com/app/id951937596
https://play.google.com/store/apps/details?id=com.microsoft.office.outlook -> Video Demo
OWA? IMPORTANT: If you’re on a mobile device, for the best experience we recommend that you
install the latest Microsoft app for your device: Outlook for iOS or Outlook for Android.Reference: https://support.office.com/en-us/article/OWA-for-iPad-and-OWA-for-iPhone-7edbf8c6-1a0e-4be8-a374-2809e754eaaf?ui=en-US&rs=en-US&ad=US
Built-in Email App? Feature enough?
Outlook for iOShttps://itunes.apple.com/app/id951937596
Seamless inbox management
A “Focused” inbox that displays your most important messages first. The more you use it, the smarter it gets.
Swipe gestures to quickly schedule, delete and archive messages.
Smart filters to help you sort through your inbox.
Easy access to calendar and files
Share your meeting availability with just a tap and easily find times to meet with others.
View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone.
Work on the go
Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email.
Set your Out of Office messages directly from your iPhone or iPad.
Multitask seamlessly on iPad with full Split View support in iOS 9.
Outlook for Androidhttps://play.google.com/store/apps/details?id=com.microsoft.office.outlook
Seamless inbox management with a focused inbox that displays your most important messages first, swipe gestures and smart filters.
Easy access to calendar and files right from your inbox.
Features to work on the go, like Word, Excel and PowerPoint integrations.
The Most Useful Functions
Calendar – Scheduling Assistant
Calendar – Adding other Calendars
Calendar - Sharing
Reply Repeatedly?Reply Repeatedly?Reply Repeatedly?
Let’s setup your own
Signature!
Reading Pane Settings
Preview vs Openan email
CustomizationReading Pane
CustomizationQuick Access Toolbar & Ribbon
Customization
More about Customization
The Most Useful Shortcut Key
Drag-and-Drop
To Move <items>
Moving Email to folder
Moving Event in Calendar
To attach <items>
Attaching files from Desktop to a drafting email
Attaching Event from Desktop to a drafting email
Attaching Contact from Desktop to a drafting email
Attaching Notes from Desktop to a drafting email
Attaching …
[Ctrl] + Dragging
[Ctrl]+Dragging Dragging
[Ctrl] + [k]
What’s Next?
Series 2 – 30 Jun!!
How to share file which file size is large?
What’s the difference between OneDrive and OneDrive for Business?
Could I edit Office document without installing Office?
How to share file via OneDrive for Business
How to apply for an OneDrive for Business account?
And More…
Regular IT Training Workshophttps://www.polyu.edu.hk/its
Q & AsFor particular issue, please contact ITS Helpdesk at x5900.
