DMRyan082416
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David Ryan 108 B Weatherstone Drive, Chapel Hill, NC 27514 (252) 422-0223 [email protected] Objective: Seeking a position I can use my superb customer service skills and leadership to significantly increase growth, profitability and efficiencies for team members and customers. Summary of Qualifications ● Extensive leadership and management training and experience ● Plans and executes broad operational programs ● Works well as team member or team leader ● Excellent written and oral communication skills ● Customer service oriented leader ● Adaptable, goal-oriented problem solver ● Training-focused, team builder EXPERIENCE Operations management ● Managed Aircraft Recovery section of more than 40 employees with operating budgets of more than $75,000.00, along with project budgets of more than $250,000. ● Developed and implemented training plans to increase employee knowledge, efficiency, morale, and cohesiveness. ● Analyzed data to find trends, correct deficiencies, reduce risks, and increase overall performance. ● Collaborated with multiple agencies (i.e. civilian airports, Navy Blue Angels, FAA, and air traffic controllers) to accomplish assigned goals. ● Planned and lead airfield establishing, airfield resurfacing, and emergency aircraft barrier installation projects in resource constrained environments, which required collaboration with multiple agencies. ● Established and built rapport with local authorities, leaders, and charity organizations to provide assistance within the community and to increase company visibility. Human Resource Management
Transcript of DMRyan082416
David Ryan108 B Weatherstone Drive, Chapel Hill, NC 27514
(252) [email protected]
Objective: Seeking a position I can use my superb customer service skills and leadership to significantly increase growth, profitability and efficiencies for team members and customers.
Summary of Qualifications● Extensive leadership and management training and experience● Plans and executes broad operational programs● Works well as team member or team leader● Excellent written and oral communication skills● Customer service oriented leader● Adaptable, goal-oriented problem solver● Training-focused, team builder
EXPERIENCEOperations management
● Managed Aircraft Recovery section of more than 40 employees with operating budgets of more than $75,000.00, along with project budgets of more than $250,000.
● Developed and implemented training plans to increase employee knowledge, efficiency, morale, and cohesiveness.
● Analyzed data to find trends, correct deficiencies, reduce risks, and increase overall performance.● Collaborated with multiple agencies (i.e. civilian airports, Navy Blue Angels, FAA, and air traffic
controllers) to accomplish assigned goals.● Planned and lead airfield establishing, airfield resurfacing, and emergency aircraft barrier
installation projects in resource constrained environments, which required collaboration with multiple agencies.
● Established and built rapport with local authorities, leaders, and charity organizations to provide assistance within the community and to increase company visibility.
Human Resource Management● Mentored employees, providing guidance to facilitate education, and training to increase
opportunity and improving employee attitude and efficiency.● Counseled employees with regard to performance evaluation, formal and informal corrections as
well as positive reinforcement, disciplinary actions, family/life concerns, and conflict resolution.● Sought after, screened, and interviewed applicants for potential employment.● Extensive public speaking and presentation skills with impeccable ability to provide information
on programs, services, and company benefits for employees and applicants.● Determining staffing needs based on operational tempo and project needs while meeting or
exceeding established time-off requirements for employees.● Training employees beyond minimum standards to increase efficiency, effectiveness, and
customer satisfaction.
David Ryan108 B Weatherstone Drive, Chapel Hill, NC 27514
(252) [email protected]
EMPLOYMENT HISTORY
Headquarters and Headquarters Squadron, Cherry Point, NC 2007- 2011 Aircraft Recovery Manager Marine Wing Support Squadron 373 (MWSS 373), San Diego, CA 2003-2007 Expeditionary Airfield Services Manager
9th Marine Corps District Recruiting Station St Louis, MO 2000-2003Canvassing Recruiter
Marine Wing Support Squadron 374 (MWSS 374), El Toro, CA 1997-1999 Expeditionary Airfield Services Manager
Headquarters and Headquarters Squadron, Iwakuni, Japan 1996-1997 Aircraft Recovery Runway Crew Supervisor
Marine Wing Support Squadron 272 (MWSS 272), New River, NC 1992-1996 Expeditionary Airfield Services Technician
EDUCATION● 2013-2015 University of North Carolina – Chapel Hill Senior in the Management and Society
program● 2013 Craven Community College Earned Associate of Fine Arts degree, concentration in
Business Administration● 1999 Recruiter School● 1997 Non-Commissioned Officers Leadership School Graduated with a 92.03%● 1992 Aircraft Recovery/ Expeditionary Airfield Services School● 1990 Mayfield High School High School Diploma, Las Cruces, NM
REFERENCES ● Scott Andrews G. M. Beer Army Foundation 501(c)(3) (252) 671-7678
Owner Table Take out LLC● Dustin Canestorp Founder Beer Army Foundation501(c)(3) (910) 554-1140
Owner Beer Army Burger Company● Joseph Herrin Special Deputy Atty. Gen. NC DoJ. (919) 880-0757● Shane Elliott Sociology Instructor UNC Chapel Hill (662) 801-5225
DD-214 (military verification), available upon request
