DLF - C&W EHS Induction.pdf

Environment, Health and Safety Induction Training

C&W Environment, Health & Safety Department17.07.2012

CUSHMAN & WAKEFIELD 1

Environment, Health

and Safety

SESSION OBJECTIVES

Overview of EHS Management System

ISO 14001 & OHSAS 18001 – Concepts

EHS Manual

Work Permit System

Safety Observation

Lock Out Tag Out

EHS Activities at PM Sites

What Next


Environment, Health

and SafetyIntroduction

EHS is a structured program to help address the organization's environment, health & safety

requirements

Environment

Environment is the totality of surroundings in which we live. From Organisation perspective,

awareness of impact on these surroundings i.e. air, water, soil, plants, animals & wildlife is

extremely critical and hence, the emphasis on this aspect

Health

Encompasses the assessment and control of those factors in a workplace that can

potentially affect health of employees, visitors and partners and hence, the emphasis on health

aspect

Safety

Freedom from the unacceptable risk, avoidance of accidents and incidents

What is EHS?


Environment, Health

and SafetyWhy do we need an EHS Program

To provide safe and healthy workplace across different locations.

Aim to reduce the accidents / incidents

To support in reducing the company’s carbon footprint on the environment.

Incorporate practical procedures and controls necessary to prevent adverse impacts to

operations.

To ensure the reduction, reuse and recycling of waste materials.

Align EHS across company’s business globally.

To ensure compliance with applicable statutory requirements in EHS.

EHS Policy

EHS Standard Worldwide

- ISO 14001 & OHSAS 18001

C&W EHS Manual

Six Point EHS Program in C&W


Environment, Health

and SafetyCushman & Wakefield’s EHS Statement Elements

To educate everyone around us on the importance of EHS.

To integrate EHS on all key business decision.

To actively discourage unsafe or environmentally damaging activities.

Constantly improve safety practices and management systems.

Use Suitable PPE at all times.

Practices recycling and minimizing the use of water and energy.

Further ,it is our firm belief that no job or service is so important or urgent

that it would justify doing it in an unsafe manner. We owe it to our colleagues,

our clients and our community.


Environment, Health

and SafetyAbout EHS Policy / Statement

Consistent with company’s mission…

This policy covers all PMSI sites and employees working with and for C&W includes a commitment to integrate EHS in operations.

The policy is supported by SOPs and detailed manual containing framework for actions to comply with EHS statement

Maintain safe and environmentally sound operations.

Integrate environmental, health and safety considerations into all our business decisions and development activities.

Maintain safe and environmentally sound operations .

Contribute to the common effort to protect the natural and workplace environment.


Environment, Health

and SafetyEMS ISO 14001:2004

How is the world today?How was the world a long time ago?


Environment, Health

and SafetyEMS ISO 14001:2004

WHAT IS EMS ISO 14001?

Series of International Standard for Environmental Management System (EMS)

ISO 14001 can be used by Organizations to initiate or improve Environmental Management

System or for Third Party Certification

This is a system of managing environment, which means to ensure effective use of resources

and Prevention of Pollution

Characterized by notice assessment of Environmental Impacts

Provides Frame for setting and establishing EMS

PROCESS :

To reduce / eliminate negative impacts (or to promote positive impacts)

Reduce Environmental Impact to preserve Natural Resources

Continuous Process to improve Environmental Quality

This can be achieved by managing the aspects which gives rise to the impact


Environment, Health

and SafetyOHSAS 18001:2007

WHAT IS OHSAS-18001:2007?

OHSAS 18001 is an international occupational health and safety management system standard

The system aims at enabling an organization to establish a comprehensive frame work for

occupational health and safety policy, setting up objectives and to assess effectiveness the

management system

PROCESS:

To reduce / eliminate risks (or to promote safe working Environment)

This can be achieved by managing the hazards which gives rise to the risks

Protect life & property

Provide safety and improve OH&S performance

OHSAS 18001 addresses occupational health and safety (OH & S ) rather than product

safety.


Environment, Health

and SafetyOHSAS 18001:2007

BENEFITS:

Protect human health from the potential hazard of the activities, products and services

Assist in maintaining the safe working environment

Reducing the number of injuries through prevention and control of workplace hazards

Reducing the risk of major accidents

Legal compliance

Improved internal safety management.

Improved relation with authorities and provides confidence to its interested parties such as

government, stakeholders etc

Improved staff awareness and productivity


Environment, Health

and Safety

EHS Manual

Comprehensive controlled document for Environment, Health and Safety program of C&W.

Inclusion of all EHS program and actions needed by Facility team with defined roles and responsibilities.

Annual amendments in manual to include all progressive changes for continual improvement.

Key highlights of manual:

Objectives and TargetsEHS Risk EvaluationOffice EHS RulesLegal and Other RequirementsHousekeeping safety proceduresCafeteria and Food Court ManagementIncident Reports and investigationAudits and Assessment.Lock Out Tag Out – Permit to WorkChemical ManagementEmergency Preparedness


Environment, Health

and SafetySIX POINT EHS PROGRAM

Chemical Management

Waste Management

Work Permit System

Incident Reporting

Emergency Response Team

• MSDS Database of all chemicals

• Chemical Consumption inventory

• Storage of chemicals

• 3R (Reduce, Reuse and Recycle) Initiatives

• Waste Inventories

• To enforce safety in routine operations

• All high risk activities are included

• Timely incident reporting and investigation

• Learning from incidents

• Awareness to all occupants

• Ready response plan for all expected emergencies

• Regular evacuation drills

D E L I V

E R

A

B

L

E S

Energy Management

• Energy Consumption Monitoring

• Energy Conservation Initiatives

• Part of MMR Reports

EHS Program Elements - I Work Permit System

Contractor Safety

Lock Out Tag Out

Emergency Preparedness and Response


Environment, Health

and Safety

Work Permits

Work Permits to undertake work in following areas at FM & PM Client sites are essential :

Electrical

Confined Spaces

Work at height

Hot Work

General Work

Fire System Impairment

DOs & DONTs:

A Permit to Work is required to authorize certain specified activities carried out in Client

premises that may give rise to serious or imminent danger, or where the level of risk is

unacceptable without special precautions

All contractors will carry out work only if the scope of the work, design and other

components has been approved by C&W Site lead & Client team

Upon such approval, contractors will be issued with work permit after carrying out pre job

hazard review by C&W Site Lead/Duty Manager/Engineer-in-Charge

Work Permit Templates


Environment, Health

and Safety

Work Permits

Permits to Work will only be issued following the completion of a risk assessment checklist and

a Method Statement by the contractor

Permits to work shall be issued for a maximum of 8 hours. After this time the permit shall be

closed and a new permit to work shall be issued where necessary

The authorized person will be responsible for issuing a permit to work

The permit should be returned to the authorized person after the completion of the work.

Copies of a permit to work should be clearly displayed at the work site, or if not practicable

then the permit to work should be kept on the person in charge of the work.

The contractor approved for the work has overall responsibility for ensuring the work is

carried out in accordance with any permits.

The competent contractor is responsible for closing the permit to work. A Permit to Work

shall be closed:

• when the work is complete

• at the end of the permits period of validity

• if it is necessary to significantly change the controls in the permit or associated safe

systems of work.

• If the work is suspended.


Environment, Health

and SafetyWork Permits

If the work has been completed, the permit should be signed and returned to the duty

manager.

The Duty engineer should inspect the working area and closure of the permit. If the work is

incomplete, suitable warnings have to be displayed.

The duty engineer shall authorize the closure of permits

The Duty engineer is responsible for maintaining all associated documentation and records

related to contractors working in Client premises

C & W will periodically audit and check that the controls and procedures are being followed.

Contractors will provide any and all necessary information (including proof of any licenses,

permits and insurance coverage).


Environment, Health

and Safety

Tips for Contractor Safety

Tips for Safety During Work by Contractors:

Unauthorized persons shall not do or attempt to do repairs on electrical equipment

All unsafe cords, tools and other equipment shall be immediately reported

Defective electrical cords or wires / cables shall be replaced or repaired immediately

Do not step on any free laying cable(s) (either live or not live)

Avoid stepping on live wires / cables of lighting units or temporary lamps when wires /

cables are lying on floors

When working with energized lines, personnel should use well insulated tools, Very high

grade electrical gloves etc

Electric outlets shall not be overloaded. All outlets shall be grounded

Doors or covers of electrical power panels’ boxes must always be kept closed

Panel boxes with removed circuit breakers must be equipped with protective closure caps

When pulling fuses from fuse panel, fuse pullers shall be used

Never substitute fuses with other materials to make a connection such as tin foil, coins

copper wires etc

Never replace a fuse with a larger fuse other than the rated one

When making or breaking a switch in a panel box, always stand in the direction of the door

opening


Environment, Health

and Safety

Tips for Contractor Safety

Tips for Safety During Work by Contractors:

Never paint over or conceal panel boxes name plate.

Electric panels / switches shall be kept accessible. The area around boxes shall be kept clean and

free of any flammable or combustible materials

Do not store conductive materials near / inside panel boxes or near electrical lines / wiring

All electrical distribution panels’ breakers shall be properly identified and labeled so as to easily

switch off individual problems circuits

All electric panels used in areas where moisture or damp conditions exist shall be waterproof

& explosion proof

All electric switches, panels must be earthed grounded properly

When repairs or work is performed on panels, lockout or tag out procedures shall be used or

applied.

Rubber mats to be ensured in front of electrical panels.

Note: Guidelines issued for Shutdown Maintenance Activities should also be referred and

implemented, as appropriate


Environment, Health

and Safety

Lock Out & Tag Out (LOTO)

LOTO Procedure: Power Supply Isolation and Safety:

Covers servicing and maintenance of machines and equipment in

which:

Unexpected energization or start up or

Release of stored energy could cause

Injury to employees

Ensure that the machine / equipment are not in operation. Make sure

that the equipment / machine is shut off at the operating controls and

in safe position, if applicable.

The (disconnect) isolator / switch fuse unit / air circuit breaker /

molded case circuit breaker / miniature circuit breaker / switch

operating handles must be locked in the OFF position.

Place the “UNDER MAINTENANCE” board and LOTO Tag on the

feeders, remote push button stations and on the equipment.


Environment, Health

and Safety


Verify security of (disconnect) isolator / switch fuse unit /

air circuit breaker / molded case circuit breaker / miniature

circuit breaker / switch operating handles, and lock them

with lock and the key must be kept in safe custody of person

performing maintenance.

Manually operate all applicable Start/Stop switches, buttons

and control switches whose power has been isolated /

switched OFF and locked

Look for movement, lights, motor start-ups and unusual

sound

Check with voltage testing equipment, if appropriate

Check and ensure effectiveness of neutralization of stored

energy

Start and complete the assigned job

Note: SOP 302 on LOTO Process should be followed during

all such requirements


Environment, Health

and Safety


After the completion of the work and when the machine / equipment are ready for re-energising:

Recheck the machine / equipment. Remove materials, tools, equipment and trash

Make sure that all personnel are cleared from the machine / equipment and are at safe distance

Make sure all guards; fencing and safety devices are in place

After a thorough recheck remove the locks.

Remove the “UNDER MAINTENANCE” board & LOTO Tag and energies the panel/Equipment

After energizing, the equipment may be tested for correct operation

If the performance is not satisfactory, the power disconnects and lock out procedure must be

repeated before performing further work on the machine/equipment.

Clean the work area thoroughly before leaving

Note: If multiple works are being carried out, multiple locks (for disconnect) must be provided

by the individual performing tasks and the keys must be in the safe custody of Team Leader


Environment, Health

and SafetyON EMERGENCY?

A Serious, unexpected, and often dangerous situation requiring immediate attention.

Emergencies and disasters

can strike anyone,

anytime, and anywhere.

Disaster is like an

emergency only with

much bigger scale.


Environment, Health

and SafetyON Choose Emergency or Disaster..

■Few people becoming suddenly ill.

■Earthquake Tremors

■ Landslides.

■ A Power outage

■ Earthquake accidents in buildings

■ Recession

■ Hurricane Katrina

■ Bomb Threat

■ Basement flooding of building

■Flood


Environment, Health

and SafetyTYPES OF EMERGENCIES / DISASTERS

Natural

• Earthquake

• Flood

• Drought

• Cyclone

• Tsunami

Man Made

• Fire

• Enemy Attack

• Terrorist Attack

• Bomb Explosion

• Release of Toxic Gases

• Water Pollution

• Communal Riots


Environment, Health

and Safety

EXERCISE STARTS NOW

• It can’t happen to us…

• Well, it can!

– Accept that possibility…

PREPARE YOURSELF FOR AN EMERGENCY

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Environment, Health

and Safety

Response

Prevention-Mitigation Preparedness

Recovery

EMERGENCY MANAGEMENT CYCLE


Environment, Health

and Safety

You need to make great decisions!

The actions you take in the first 60 seconds will

determine how well you succeed in your emergency

recovery efforts

Chaos reigns

Shock, Confusion, Danger

Little or no information on the situation

People may need of rescue & medical help

How can you make great decisions in this environment?

Have a PLAN!

THE FIRST MINUTE OF RESPONSE


Environment, Health

and SafetyWhat you need to Know?

Know, how to report

an emergency.

Have at least two

escape routes from your

work area

Know where

emergency exits are

located in other parts of

the facility

Know where to go for

roll call once safely

outside


Environment, Health

and Safety

CASE STUDY:

Incident Summary : Carlton Towers is located near Domlur flyover in

Bangalore. Fire Incident happened in the third floor of this 7-storey

building on 23rd Feb 2010 (Tuesday), around 4 pm, resulting in 15

deaths & 90 people got injured.

The Lessons learnt from the incident :

• There was no credible evacuation drill practiced

• Fire alarm was very feeble and was not audible

• The Facilities helpdesk / security help desk, whom occupants

generally contact, in such events were unaware of the fire till such

time the occupants informed them to initiate action of calling fire

brigade

• This delay led to loss of time and heavy buildup of smoke which

prevented safe evacuation of more than 150 occupants

• The building was multi tenanted and multi owned too. This led to

lack of ownership for emergency management

• There was no history of training and nomination of fire wardens /

ERT members

EMERGENCY PREPAREDNESS & RESPONSE


Environment, Health

and Safety

EMERGENCY PREPAREDNESS & RESPONSE

The Lessons learnt from the incident (continued):

• Fire tenders took anywhere between 40 mins to 90 mins to arrive at the scene

• There were no building management personnel to guide them to the source of fire

• The Fire hydrant hoses of the building being not used at all, they were presumably non

functional / no one was trained to use them

• Occupants were not aware of the fire exits

• The building compound architecture was such that fire tenders had to park almost 100 ft

away from the building, thus rendering their ladders ineffective

• Being on the main road, there were a lot of bystanders / observers. This hindered

movement of traffic and completely jammed the space for movement of fire tenders and

ambulances

• The fire tender with snorkel arrived after 2 hrs, delaying the complete evacuation process,

especially of the 4th to 6th floors

• The fire brigade people were completely stunned and motionless due to poor information

of the building as well as outdated equipment. The ladders they carried were woefully

ineffective

• Lack of leadership in times of adversity was rampantly visible, as each one was on his own


Environment, Health

and SafetyEMERGENCY PREPAREDNESS & RESPONSE

Conclusion:

• Every employee should know the nearby emergency exit, Fire

extinguishers and the Emergency Response Team member

• Actively participate in the emergency preparedness and response mock

drill

• Identify and report the safety Concerns/Issues/Suggestions to the

reporting supervisor/Manager

• Educate your colleagues/team on the emergency preparedness and

response

• If you are a part of Emergency Response Team, ensure you know your

roles and responsibilities

• As a part of C&W team, you should ensure that periodical checking of

Fire hydrants, Smoke detectors, Fire extinguishers, Fire pumps etc as per

the checklist

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Environment, Health

and Safety

Emergency Procedures are centered on action initiated by the

Emergency Response Team (ERT)

Responsibilities of ERT

• Conduct orderly evacuation of

the staff in their zone to the safe

assembly area

• Assist the Emergency Services

• Operate portable fire fighting equipment in the building, if

it is safe to do so

EMERGENCY RESPONSE TEAM


Environment, Health

and SafetyERT MEMBER’S RESPONSIBILITIES

Routinely Inspect for possible fire hazards on your floor and report to the Evacuation Coordinator.

Know

locations of and how to use all fire protection equipment on your floor.

About building occupants with special needs who may need assistance during anevacuation (e.g., hearing- or sight-impaired, on crutches, in a wheelchair).

Locations of manual pull stations.

Ensure

that occupants (including new employees) are familiar with evacuation procedures.

Emergency numbers are provided to all your employees.

Communicate

As an integral part of the building’s emergency communication network, ERT Members are to ensure that occupants on their floor are aware of an emergency and the need to evacuate.

Call Emergency Number or activate the manual pull station whenever a situation could pose immediate danger to people, property, or processes in the building.

Assist in the evacuation process as indicated in the Evacuation Procedure


Environment, Health

and SafetyBasementHow Many Faces Are There?


Environment, Health

and SafetyBasementYour Observation Capacity

If you could find out more than 7 faces, you

have reasonably good observation.

Now find out how many black rectangles are

there in next slide?


Environment, Health

and Safety

vv

vv


Environment, Health

and Safety

Now tell me how many WHITE rectangles

are there?

You don’t know because “People see what

they want to see”


Environment, Health

and SafetyBasementSafety Observations

Always Look for

unsafe conditions.

What Next


Environment, Health

and Safety

To ‘DO’ the following on

Share a detailed pre-audit checklist.

Self assessment and gap analysis.

Action Plan and Implementation & comply with audit

observations for closure of gaps.

Coordinate & Support Events & on-site trainings.

Annual / Semi-annual Internal audits for quality check (annually at

small locations)

The state of EHS implementation and suggest recommendations

and improvement strategies.

PDCA Cycle for Thomson Reuters

What Next for EHS Program

PLAN

CHECK

Do

Awareness Program for all the site team on overview of EHS

Detailed EHS Plan and activity calendar.

Act Actions by location teams to implement the changes /

improvements highlighted during Internal audits.


Environment, Health

and Safety

www.cushmanwakefield.co.in

Team Contact Details:

Munish Kumar, EHS Manager, FM & PM, North & East, C&W PMSI (CIS)

E-mail ID: [email protected]

Mobile #: +919871696473

New Delhi

Cushman & Wakefield

B-6/8, Commercial Complex

Opp. Deer Park, Safdarjung Enclave

New Delhi – 110 029

Tel: (91 11) 4310 5555

Fax: (91 11) 4310 5566

GurgaonCushman & Wakefield

14th Floor/II, Tower C, Building No.8

DLF Cyber City Gurgaon – 122 002

Tel: (91 124) 469 5555

Fax: (91 124) 469 5566

HyderabadCushman & Wakefield India

Unit # 111, Ist Floor, Maximus 2B

Mindspace IT Park

Hi Tec City, Madhapur

Hyderabad – 500 081

Board: (91 40) 4040 5555

Fax: (91 40) 4040 5566

BangaloreCushman & Wakefield

4th Floor, Pine Valley

Embassy Golf Links Business Park

Intermediate Ring Road

Bangalore 560 071

Tel: (91 80) 4046 5555

Fax: (91 80) 4046 5566

ChennaiCushman & Wakefield India

Paramount Plaza, 5th Floor

# 7A/22 Nungambakkam High Road

Chennai - 600 034

Tel: (91 44) 4299 5555

Fax : (91 44) 4299 5566

PuneCushman & Wakefield India

Onyx, 11th Floor

Survey No. 37/3 + 37/4+1

North Main Road,

Next to Westin Hotel,

Koregaon Park, Pune 411 001

Tel: (91 20) 6686 5555

Fax: (91 20) 6686 5566

MumbaiCushman & Wakefield

First Floor, Mafatlal House

Padma Bhushan H. T. Parekh Marg

Churchgate, Mumbai 400 020

Tel: (91 22) 2281 3317/19/20

Fax: (91 22) 2202 5165

Mumbai SuburbanBldg No. 32, Nirlon Complex

Off Western Express Highway

Next to Hub Mall, Goregaon (East)

Mumbai - 400 063

Board: (91 22) 67715555

Fax No: (91 22) 6771 5566

KolkataCushman & Wakefield

1st Floor, Brooke House

9 Shakespeare Sarani,

Kolkata 700 071

Tel: (91 33) 4030 5555

Fax: (91 33) 4030 5566

AhmadabadEbony Business Center

703 – B3 | Shikhar Complex

Nr. Mithakhali Six Roads

Navrangpura

Ahmedabad -380009

Tel: +91 79 4070 4016

DLF - C&W EHS Induction.pdf

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