Diversity Management as a Key Challenge to the Library in the

Multicultural Society

Jessica Euler & Sebastian Wilke

Berlin School of Library and Information Science

Humboldt-University BerlinSource: http://portal.unesco.org/education

Table of Contents

Manage diversity: How to do multicultural library work

Background (book project)

Diversity Management

Multicultural library work

Background (Book Project)

Project course at university

Basic aspects of publishing project management

Hot LIS topics

Topic 2008: Multicultural library work

Multicultural Library Work

Skills development

Multicultural project work Networking

Diversity Management

Diversity Management

• Gender• Social Class Background• Sexual Orientation• Age

• Mental and Physical Capability

• Religion / Worldview• Nationality and Ethnicity

Source: http://greenash.net.au/posts/thoughts/freaky-teletubby-hypnosis

Nationality and Ethnicity

• increased ability to attract and retain skilled

employees

• improved team functioning and performance

• positive communication and relationships

• improved staff health and well being

• creativity and innovation

• higher staff morale

Manage Diversity

Skills development

Multicultural project work Networking

Skills DevelopmentExample: Büchereien Wien

Source: http://www.dw-world.de/image/0,,1302017_1,00.jpg

Skills Development

Using

Fostering

Benefit

Evaluation methods

Multicultural Project WorkExamples:

Bilingual ReadingMedia boxes

„The International Library“

Source: http://www.stadtbibliothek.nuernberg.de

NetworkingExample: The Gellerup Model (Denmark)

Source: http://www.aakb.dk/sw114307.asp

Networking

Global Perspective

Source: http://nssdc.gsfc.nasa.gov/imgcat/html/object_page/a17_h_148_22727.html