Diversity in the Workplace Training: Cultural Diversity Training and Diversity Training Video
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Transcript of Diversity in the Workplace Training: Cultural Diversity Training and Diversity Training Video
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Tips to Boost Productivity Tips to Boost Productivity and Morale and Morale
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Dignify Differences in People
Tip
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Respect All Co-workers
• It’s easy to respect co-workers who share your background, ethnicity and attitudes.
• The challenge comes when you work with people who are not like you—at least on the surface.
• You may allow your biases to interfere and draw certain conclusions as a result.
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Tolerance
• Tolerance is the cornerstone of a respectful workplace.
• Colleagues accept differences in each other rather than fear them.
• They look past skin color, religion and other factors in an effort to know the actual person.
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First Impressions
• Some people fail to overcome their negative first impressions of others.
• These initial judgments, often based on one’s prejudices or preconceived notions, can cloud our ability to treat everyone with dignity, fairness and open-mindedness.
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Building Bonds
• Listen for understanding,
not agreement.
• Look past differences – focus on understanding views and perspectives.
• Appreciate how others see the world.
• Avoid tuning out if someone makes a comment that you deem incorrect – probe to learn why the speaker thinks that way.
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Avoid Labels
• Monitor your speech patterns and thinking style to check whether you label people.
• Beware of adopting the “Jess is an X and all Xs are like that” mentality.
• Seemingly harmless labeling can degenerate
into dismissive and derogatory remarks.
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Tip
• If you disagree with someone’s views, react with curiosity rather than defensiveness.
• Ask at least one earnest, non-threatening question to dig for more information.
• Be willing to change your mind if the facts warrant it.
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It’s True
• We tend to perceive people through constructs (tall-short, slim-pudgy, etc.).
• Constructs can subconsciously trigger unfair impressions such as “lazy” and “sloppy.”
• Withhold judgment and you’ll expand your frame of reference.
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True or False?
• If you hear a joke that could be hurtful to others, you should speak up.
• TRUE– It’s your responsibility to
reject offensive jokes. – If you don’t voice your
objection right away, your silence implies consent.
– Permitting cruel jokes—even once—breeds a less tolerant, more divisive workplace.
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