Diversity in the Workplace
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Transcript of Diversity in the Workplace
Diversity in the WorkplaceNovember 12, 2013
Diversity“What we have to do…is to find a way to celebrate our diversity and debate our differences without fracturing our communities.”
-Hillary Clinton, former Secretary of State
• Why discuss diversity?
• What do we need to do?
• How do we do it?
Diversity
Seneca, a first-century Roman philosopher, allegedly said: "Luck is where the crossroads of opportunity and preparation meet.”
Why Discuss Diversity
CrossroadsTraditionalists
Baby Boomers
Gen X
Millennials
Washington DC
Baltimore, MD
Frederick, MD
Crossroads
USA NH DC Frederick Baltimore0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
HispanicAsianNative AmericanAfrican AmericanCaucasian
“The only thing necessary for the triumph of evil is for good men to do nothing.”
- Edmund Burke
Be Proactive
Diversity“We all should know that diversity
makes for a rich tapestry, and we must understand that all the threads of the tapestry are equal in value no matter what their color.”- Maya Angelou, American
author and poet
What Do We Need To DoPro-Active Approach•What MUST we do?
•What SHOULD we do?
•What COULD we do?
Diversity
What MUST we do?• Understand the law• Recognize discrimination • Value EOE
DiversityWhat SHOULD we do?• Setting the example!•How much discussion?
DiversityWhat COULD we do?• Celebrate diversity!• How much discussion?
How Do We Do ItHierarchy
and Authority
Personal and Work Time
Preferred Communicat
ionMatures/
Traditionalists
Play by the book
Enjoy flex time In-person
Baby Boomers
Non-authoritarian
Workaholics; work hard, retire early
Face time is important
Gen XRules set by individuals
Like to work from home
Face time is less important
Gen Y/Millennials
Respectful of veterans/aware of authority
Job for personal fulfillment; stress-free life
Virtual
Managing MillennialsAutonomy: Do what they want when they want; will get job done
Millennial – looking for work-life balance
Manager – can offer flexing in schedule, process, etc.
Managing MillennialsEntitled: Want to move up ladder; maybe not on management’s termsMillennial – looking to be recognized
and rewardedManager – design a path for growth;
appraisal of their development
Managing MillennialsSelf-Absorbed: Concerned with how they’re treated, not how they treat othersMillennial – tasks are seen as a means
to an end; need praiseManager – take interest in
employee; find points of connection
DiversityWe all have biasesHuman Nature?
…Maybe!But what really makes us
human is the ability to use our rational minds to bring about change… …even in
ourselves!
Diversity
“Know Thyself”
The Pythia(The Oracle of
Delphi)
- A proverb carved into the temple of Apollo
Making Diversity WorkSeven steps for defeating bias in the workplace:1. Understand your own biases
Making Diversity WorkSeven steps for defeating bias in the workplace:
2. Triage your biases
Making Diversity WorkSeven steps for defeating bias in the workplace:
3. Identify the secondary gains of your biases
Making Diversity WorkSeven steps for defeating bias in the workplace:
4. Dissect your biases
Making Diversity WorkSeven steps for defeating bias in the workplace:
5. Identify common kinship groups
Making Diversity WorkSeven steps for defeating bias in the workplace:
6. Shove your biases aside
Making Diversity WorkSeven steps for defeating bias in the workplace:
7. Fake it till you make it
The Origin of Your BiasesGroup Differentiators
• Ethnicity• Disability• Country of origin• Gender• Race• Religion• Sexual orientation• Age
The Magic “IF”“The capacity for participating in or relating to another person’s feelings.” - Sondra Thiederman, Ph.D.,
expert on workplace diversityWhat emotions or experiences—positive or
negative—have you had that are, to some substantial degree, like those experienced by someone who otherwise seems different from yourself?
Fake It Till You Make ItThink about what you think about…• It’s ok…admit it (at least to yourself) • It doesn’t make you a bad person•Having biases doesn’t mean you have bad character
A Quick Review…• Crossroads: we have a unique
opportunity• Proactive: acceptance is not enough• Why: because it is right, legal, ethical,
and profitable• What: must, should, could• How: be respectful, overcome
biases, understand differences
Contact Informationwww.leadershiptechniquesllc.comLisa Hammer, PMP: (301)[email protected] B. Newman, PMP: (240)446-
Customized Seminars and Consulting Services
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