Diversity in Collaboration

Individuals and Interactionshttps://management30.com/personal-maps

How do weincrease diversity?

How can we improve collaboration?

Never forget that organizations are made of people and their relationships with each other.

In every team, there are people, and people's individual needs, interests, and personalities do not evaporate when they join a group.– Robert F. Hurley, The Decision to Trust

Teams, departments and business units must reflect diversity of age, gender, ethnicity, culture, skills, experience, and more.

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Diversity helps to prevent single-mindedness, complacency and groupthink.

Diversity increases perspectives and a potential for creativity and innovation.

Diversity achieves better forecasts and predictions (diversity prediction theorem).

Many traditional practices and policies narrow the range of acceptable behaviors.

Which practices stifle diversity?

Which practices encourage diversity?

Some businesses regularly publish Diversity and Inclusion reports.

A good idea?

Humans are social creatures. They crave for a sense of belonging through symbols and rituals. Creating connections among followers is one of the most important tasks for leaders.

Identity symbols help teams achieve more closeness within boundaries.

Cross-team connectivity helps to achieve understanding across boundaries.

Double LinkingRotating team membershipLiaisons and ambassadors

Lead links and rep linksTeams of teams

Our new architecture was shared consciousness, and it consisted of two elements. The first was extreme, participatory transparency […]. The second was the creation of strong internal connectivity across teams—something we achieved with our embedding and liaison programs.– General Stanley McChrystal, Team of Teams

Better communication starts with deeper connections. This will help overcome biases and prejudice, such as selection bias and belief perseverance.

Watercooler talks

One-on-one meetings

Pair working

Peer assessment tests

360 degree evaluations

After-office drinks

Out-of-office meetings

Social networks

Personal maps

Personal maps

Communication skills have always been an important factor for employees, but it is becoming an absolutely essential behavior today, especially in the face of virtual and flexible work environments.– Jacob Morgan, The Future of Work

When the organization has meaningful connections across teams, units and departments, its social network can enable it to (or prevent it from) adopting any change or innovation.

On the one hand, the network continually generates mental images, thoughts, and meaning; on the other hand, it continually coordinates the behavior of its members. From the complex dynamics and interdependence of these processes emerges the integrated system of values, beliefs, and rules of conduct that we associate with the phenomenon of culture.– Fritjof Capra, The Systems View of Life

The Decision to Trust – Robert Hurley http://bit.ly/1K4lkga

Team of Teams – General Stanley McChrystal http://bit.ly/2aH379G

The Future of Work – Jacob Morgan http://bit.ly/2b8Qidy

The Systems View of Life – Fritjof Capra http://bit.ly/1RUAvhf

Behind Closed Doors – Johanna Rothman, Esther Derby http://bit.ly/2b6TDZx

Reading List

Want to work with your peers to solve problems facing today's change management?

Learn to increase employee engagement at a Management 3.0 workshop!

https://management30.com/events/

info@management30.com

Text: Jurgen Appelo Illustrations: Chad Geran Design: Muuks