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DISSERTATION
On
USE OF ADVERTISEMENTS FOR SMALL AND MEDIUM ENTERPRISES
By
NIKHIL BANSAL
A3914710022
BBA-M&S [2010-13]
Under the Supervision of
Mrs. Bhawna Gupta
Professor
Amity School of Business
AMITY SCHOOL OF BUSINESS
AMITY UNIVERSITY UTTAR PRADESH
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Acknowledgment
This Project Report is a result of efforts, time and skills contributed by a number ofpeople. I would like to take this opportunity to thank all of those who have worked
towards successful completion of this project report.
I must acknowledge my deep gratitude to my faculty guide, Mr. Dharmendra
Pandey Professor, Amity School of Business; for his valuable guidance, corrective
criticism and unflinching moral support during the tenure of the project.
Thanks are also due to all those whose writings and data I have drawn upon in the
preparation of the report.
I would also like to thank all my colleagues at the campus for taking out time and
helping me make this project.
Lastly, must not forget to thank my family and all friends for their constant support
and understanding during the work.
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DECLARATION
I, Nikhil Bansal S/O Anil Kumar Bansal hereby declare that this dissertation represents
my original piece of work and has not been copied from anywhere.
I am aware that in case of non-compliance, Amity School of Business is entitled to
cancel the report.
Place : Signature of Student
Date : Name of the Student
Enrollment No.
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Table of Contents
Sr. No. Content
1. Introduction(i) MSMEs Unique features(ii)SMEs in India(iii) Top 10 SMEs as per CRISIL Ratings(iv)What is advertising?(v)Importance of Advertising(vi)Functions and role of advertising(vii) Regulation for advertising in India
2. Methodology(i) Statement of Problem(ii)Objectives of the study(iii)Research Design
3. Findings
4. Value of Internet for SMEs
5. TV Advertising(i) What makes TV advertising an option for SMEs?(ii) TV Advertising usage by SMEs in India(iii)TV advertising platforms
6. Transaction based advertising tailored for the SME segment
7. Print Media Advertising for SMEs
8. Limitations9. Conclusion
10. Appendix
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Introduction
MSMEsUNIQUE FEATURES
MSME sector employs about 60.00 million persons spread over 26.1 million
enterprises. In terms of value, the sector accounts for about 45% of the manufacturing
output and around 40% of the total export of the country. The sector contributes 8% to
GDP, which is expected to raise to level of 10%. Banks exposure under MSE sector
has shown significant growth during the financial year 2010-11 and 2011-12 precisely,
the sector grew by 59.72% and 33.56% respectively.
Definition of MSME sector:
A micro enterprise is an enterprise where investment in plant and machinery
does not exceed Rs. 25 lakh;
A small enterprise is an enterprise where the investment in plant and
machinery is more than Rs. 25 lakh but does not exceed Rs. 5 crore; and
A medium enterprise is an enterprise where the investment in plant and
machinery is more than Rs.5 crore but does not exceed Rs.10 crore.
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SMEs IN INDIA
With the advent of planned economy from 1951 and the subsequent industrial policy
followed by Government of India, both planners and Government earmarked a special
role for small-scale industries and medium scale industries in the Indian economy.
Due protection was accorded to both sectors, and particularly for small scale industries
from 1951 to 1991, till the nation adopted a policy of liberalization and globalization.
Certain products were reserved for small-scale units for a long time, though this list of
products is decreasing due to change in industrial policies and climate.
SMEs always represented the model of socio-economic policies of Government of
India which emphasized judicious use of foreign exchange for import of capital goods
and inputs; labour intensive mode of production; employment generation; non
concentration of diffusion of economic power in the hands of few (as in the case of big
houses); discouraging monopolistic practices of production and marketing; and finally
effective contribution to foreign exchange earning of the nation with low import-
intensive operations. It was also coupled with the policy of de-concentration of
industrial activities in few geographical centers.
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It can be observed that by and large, SMEs in India met the expectations of the
Government in this respect. SMEs developed in a manner, which made it possible for
them to achieve the following objectives:
High contribution to domestic production
Significant export earnings
Low investment requirements
Operational flexibility
Location wise mobility
Low intensive imports
Capacities to develop appropriate indigenous technology
Import substitution
Contribution towards defense production
Technologyoriented industries
Competitiveness in domestic and export markets
At the same time one has to understand the limitations of SMEs, which are:
Low Capital base
Concentration of functions in one / two persons
Inadequate exposure to international environment
Inability to face impact of WTO regime
Inadequate contribution towards R & D
Lack of professionalism
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In spite of these limitations, the SMEs have made significant contribution towards
technological development and exports.
SMEs have been established in almost all-major sectors in the Indian industry such as:
Food Processing
Agricultural Inputs
Chemicals & Pharmaceuticals
Engineering; Electricals; Electronics
Electro-medical equipment
Textiles and Garments
Leather and leather goods
Meat products
Bio-engineering
Sports goods
Plastics products
Computer Software, etc.
As a result of globalization and liberalization, coupled with WTO regime, Indian
SMEs have been passing through a transitional period. With slowing down of
economy in India and abroad, particularly USA and European Union and enhanced
competition from China and a few low cost centers of production from abroad many
units have been facing a tough time.
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OVER 40% SMEs USE THE INTERNET FOR ADVERTISING
SMEs from services, manufacturing and export vertical are the most active in online
advertising with over 65% using search engine marketing
Indian SMEs are reaping the benefits of using the Internet medium to grow their
businesses. This was revealed by a study conducted by Google India to understand
usage patterns and importance of online medium amongst the SMEs in India.According to the study, over 57 percent SMEs said that they now use their website as
a sales channel and get direct business leads from their website.
While accessing email is the number one purpose for using the Internet, a majority of
SMEs (71 percent) also use the Internet to search for vendors and suppliers and about
40 percent of them use the Internet to create online listings and advertise online. In
terms of mediums used to advertise, traditional media like newspaper ads and outdoor
ads still lead the advertising spends for SMEs, but Internet is emerging as one of the
fastest growing medium for advertising with 58 percent of SMEs with websites using
the Internet to generate business leads.
Amongst the SMEs who have an online presence, 56 percent of them feel that the
Internet is a cost effective medium as compared to traditional advertising medium like
print and television and 79 percent of SMEs believe that Internet advertising can
provide greater reach.
A closer analysis of the marketing spends of the SMEs reveals that SMEs with
marketing spends between `25 lakh and `70 lakh per annum tend to spend higher on
the online medium and rely less on traditional media like print and television. But
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majority of the spends (43 percent) comes from SMEs who spend between `12 lakh
and `25 lakh on advertising on a annual basis, reflecting the low cost benefit of
Internet advertising.
While the absolute number of SMEs with an online presence is very low compared to
actual businesses in India, were pleasantly startled to see increasing understanding
amongst Indian SMEs to use the web for business growth. In the last two years we
have seen a significant increase in the number of businesses that have started to
advertise online. But with over 35 million SMEs in the country, we have a long way to
go. Google India is working on a number of programs to educate more SMEs on how
they can get online and use the Internet as a primary sales channel, said Sridhar
Seshadri Head of Online Sales Google India.
Small and Medium Enterprises are one of the key growth drivers for Google India.
We undertook this study in order to understand the perception of these businesses
towards online marketing as well as to identify online advertising solutions that workfor them, he added.
Among all the SMEs surveyed, SMEs from insurance, technology B2B, IT hardware,
and travel & tourism spend around 30-45 percent on online marketing. Annual average
online spends are high among SMEs from media & entertainment, gems & jewellery
and apparel. Additionally, banner/display advertising and email marketing are themost popular form of Internet advertising and 30 percent SMEs use search engine
advertising to market their product and services.
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Top 10 SMEs as per CRISIL ratings
Sr.
NoName City
Rating
AssignedDate Assigned* Constitution
1A T E Enterprises Pvt. Ltd. Mumbai SME 2 05-Oct-11 Private Limited
2 Aacess Cranes Hyderabad SME 3 22-Feb-12 Others
3 Aacess Equipments Hyderabad SME 3 22-Feb-12 Others
4 Aarvi Encon Private Limited Mumbai SME 1 19-Dec-11 Private Limited
5 Abharan Jewellers Udupi SME 2 07-Mar-12 Partnership Firm
6 Abhiraj Engicon Private Limited Pune SME 4 15-Mar-12 Private Limited
7 Acer Engineers Private Limited Hyderabad SME 3 15-Mar-12 Private Limited
8 Adesh Welfare Society Muktsar SME 3 10-Nov-11 Others
9Adithya Agro Allied Oils Private
LimitedEluru SME 4 03-Nov-11 Private Limited
10Aditya Consumer Marketing
Private LimitedPatna SME 2 22-Feb-12 Private Limited
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What is advertising?
Advertising is a non-personal form of promotion that is delivered through selected
media outlets that, under most circumstances, require the marketer to pay for message
placement. Advertising has long been viewed as a method of mass promotion in that a
single message can reach a large number of people. But, this mass promotion approach
presents problems since many exposed to an advertising message may not be within
the marketers target market, and thus, may be an inefficient use of promotional funds.
However, this is changing as new advertising technologies and the emergence of new
media outlets offer more options for targeted advertising.
Advertising also has a history of being considered a one-way form of marketing
communication where the message receiver (i.e., target market) is not in position to
immediately respond to the message (e.g., seek more information).
Some of the popular modes of advertising are:
Television
Print
Radio
Internet
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Importance of Advertising
Spending on advertising is huge. One often quoted statistic by market research firm
Zenith Optimedia estimates that worldwide spending on advertising exceeds (US)
$400 billion. This level of spending supports thousands of companies and millions of
jobs. In fact, in many countries most media outlets, such as television, radio and
newspapers, would not be in business without revenue generated through the sale of
advertising.
While worldwide advertising is an important contributor to economic growth,
individual marketing organizations differ on the role advertising plays. For some
organizations little advertising may be done, instead promotional money is spent on
other promotion options such a personal selling through a sales team. For some
smaller companies advertising may consist of occasional advertisement and on a very
small scale, such as placing small ads in the classified section of a local newspaper.
But most organizations, large and small, that rely on marketing to create customer
interest are engaged in consistent use of advertising to help meet marketing objectives.
This includes regularly developing advertising campaigns, which involve a series of
decisions for planning, creating, delivering and evaluating an advertising effort. We
will cover advertising campaigns in greater detail in our next tutorial
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Functions and role of Advertising
Research conducted by Frank Jefkins (1982), answers in a simple yet convincing waythequestion aS to, why do we advertise? He explains: either, we have something we
want to sell or someone else has something we want to buy. Alternatively, we may
want to give something away, seek an exchange or invite donors or gifts. Therefore,
we advertise to make known our offer or need. Admittedly, Jefkins answer focuses
on new or novel offers or needs, but why do already established companies such as
Coca-Cola advertise? Conclusively, it is best to note that the roles that advertising
plays are many and varied but may in one way or the other be categorized into three
broad areas
To inform,
To persuade,
To sell.
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REGULATIONS FOR ADVERTISING INDUSTRY IN
INDIA
Advertising Standards Council of India is a self regulatory
voluntary organization of the advertising industry.
The Role and Functioning of the ASCI & its CCC in dealing with Complaints
received from Consumers and Industry, against Advertisements which are
considered as False, Misleading, Indecent, Illegal, leading to Unsafe practices,
or Unfair to competition, and consequently in contravention of the ASCI Code
for Self-Regulation in Advertising.
The main objects to be pursued by the Company on its incorporation are -
To monitor administer and promote standards of advertising practices in India
with a view to
ensuring the truthfulness and honesty of representations and claims made
through advertising and safeguarding against misleading advertising.
ensuring that Advertising is not offensive to generally accepted norms and
standards of public decency.
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safeguarding against the indiscriminate use of advertising for the promotion
of products or services which are generally regarded as hazardous tosociety or to individuals or which are unacceptable to society as a whole.
ensuring that advertisements observe fairness in competition and the
canons of generally accepted competitive behavior
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Methodology
(i) Statement of Problem
Use of Advertisements for Small and Medium Enterprises
Through my dissertation I would like to research about the usefulness of
advertisements for Small and Medium enterprises. I would also like to do a detailed
study of the various campaigns if any carried out by these SMEs.
Objectives of the study:
a) Determine the usefulness of Advertisements for SMEs
b) List the top SMEs as per Crisil ratings.
c) Identify different advertising platforms available for SMEs
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(ii) Research Design:
Type of Research: Primary Research
Data Collection Tools: Journals
E books
Research Papers
Survey (Questionnaire)
Observation
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Findings
Following are the results of the survey conducted by me to determine the usefulness of
advertisements forSMEs; the questionnaires have been filled by employees working
in different SMEs.
Q1.) Do you feel the need to advertise for your company?
As it is evident from the above graph, majority of the employees working in a SME
feel that there is a need to advertise, however, a lesser majority opposes this belief.
0
1
2
3
4
5
6
7
8
9
Yes No Maybe
Need
Need
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Q2.) If yes, what is the preferred media for advertisements?
The most preferred media is internet as we all know that today each and every
enterprise however small it is, does have its presence in the cyber world as it is the
most effective medium to reach a larger audience. Print and Television are also
considered to be useful mediums. Radio is a little behind in the race but nevertheless
we can never underestimate the impact it can have.
0
1
2
3
4
5
6
Television Radio Print Internet
Preferred Media
Preferred Media
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Q3.) How useful will advertisements be for your company?
Most of the respondents feel that advertising is a very useful medium as it helps them
reach a wider audience, few of them consider the usefulness to be moderate and a very
negligible part of the respondents feel that it is useless.
0
1
2
3
4
5
6
Very Useful Moderate Useless
Usefulness
Usefulness
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Q4.) How much on an average should your company spend on advertisements in case
they decide to advertise?
This graph exhibits the amount that people feel should be spent on AD campaigns, a
similar majority exists for the brackets of less than 10,00,000 and more than 30,00,000
a negligible majority falls within the bracket of 10,00,000- 20,00,000, whereas no one
come in the bracket of 20,00,000- 30,00,000
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
upto 10,00,000 10,00,000 -
20,00,000
20,00,000 -
30,00,000
more than
30,00,000
Cost Effectiveness
Cost Effectiveness
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Purpose of an advertisement:
These are some of the purposes for advertisements as quoted by the people who were
questioned via the questionnaire:
Publicity
Marketing of product
To increase awareness about your company
With a modern media driven society combined with multiple formats for mass
communication, the influence of advertising is remarkably strong today.
Its an art of convincing people to spend money they dont have for something
they dont need.
Highlighting you Brand Image
To reach to all the people in the country mostly to Tier 3 cities to make them
aware of the company.
To promote our security homeland products, otherwise our company is wellknown in the market. (Aditya InfoTech)
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Value of Internet for Small and Medium Enterprises
In multiple countries small and medium enterprises (SMEs) that have engaged actively
with consumers on the Internet have experienced three-year sales growth rates up to
22 percentage points higher than those of companies with low or no Internet presence,
according to the 'Internet Economy in the G-20' report by the Boston Consulting
Group.
While SMEs constitute 17 percent of India's GDP they are responsible for 25 percent
of private-sector employment. Almost all the high and medium web SMEs added jobs
during the last three years but 17 percent of low- or no-web companies did not, saysthe report.Given that the SMEs have such a track record of job creation, policies that
encourage more of these companies to develop an online presence could help address
the lingering unemployment that currently plagues developing countries.
But the report finds that a surprising number of SMEs have not grasped the power of
the Internet to build their businesses- or have ventured only to a very limited extent.
Half of SMEs in India cited local business culture a significant barrier keeping SMEs
from engaging more broadly or deeply online. While most of the hurdles need to be
overcome by SMEs themselves, policy makers should take note that two in five SMEs
cited access issues and government regulations as impediments to internet adoption.
33 percent of the people in India are willing to give up sex and 70 percent willing to
give up alcohol for a year instead of the internet.
The most powerful advantage of the Internet for the SMEs is an improved level of
customer interaction which is achieved by exploiting the participatory nature of
today's internet. Nearly two-thirds of High Web SMEs are moving quickly to match
their customer's engagement in social networks.
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Social network penetration among internet users in India over 85 percent developing
markets are going straight to social adopting social networking quickly as they come
online. As per the three year historical sales growth figures in India, High web SMEs
are seen to be growing 6 percent faster than their low or no-web counterparts.
The report also showed that all of the High Web SMEs in India intensely use the
internet for setting up their website, online advertising, social networking and e-
commerce and a majority also uses it for blogging, recruitment and paying their
suppliers. "Around the world, SMEs that embrace the Internet are growing faster and
adding more jobs than those that don't. By encouraging businesses to turn to the
Internet, countries can improve their competitiveness and growth prospects," said Paul
Zwillenberg, a BCG partner and co author of the report.
At a time when 33 percent of the people in India are willing to give up a sex and 70
percent willing to give up alcohol for a year instead of the internet, its impact is
unquestionably clear. It is up to the SMEs to leverage this trend and rein in their
profits.
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TV advertising
What makes TV advertising an option for SMEs now?
To attain success in any business, creating brand awareness is an important process
and it can be carried out effectively with advertising. It helps increase the selling
power of products and services. As the penetration of TV is quite high in India,
advertising on TV as a marketing tool could be used by any type of business
efficiently to its advantage.
With the emergence of cable and regional television, it is possible for any small
business to benefit from TV advertising just like the large corporations. The industry
is booming, new cable stations are coming up every year along with the growing
requirement of advertising to attract consumers. As TV advertising is becoming
competitive, many stations are providing affordable packages to the small businesses.
SMEs need to understand that TV advertising is powerful and it can help any business
attain instant credibility. It has potential to position the small businesses in the same
league of MNCs, which enhances the visibility factor. In India, there are many
regional SME brands engaged in different sectors like pharma, FMCG, steel, cement,
beverages, household appliances and dairy products. It is often found that the regional
SMEs enjoy better understanding of the domestic needs as compared to the big brands.
Hence, the advertising need for SMEs is bigger as they have better capability to cater
in regard to cost, quality and specific needs of their marketplace. TV advertisingmakes it possible for the small businesses to convert more potential buyers into paying
customers.
TV advertising usage by SMEs in India
The usage of TV advertising platform by SMEs is still at a nascent stage as high
marketing costs often hinders their brand building process. Regional TV advertising
comes handy here to position the company in local regions. Reports suggest that on an
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average, hours watched per viewer per week in case of TV stands at 36, while in case
of online the figure is close to 10. It clearly shows that TVs popularity continues to
grow despite the presence of online video content.
TV holds the title of the largest mass medium used for advertising for over 60 years
and that designation is still retained by it while Internet has also picked up on
popularity. Television is a significant part of a media plan due to its pervasiveness,
effect and targeting abilities.
TV advertising platforms in India
As Indian SMEs are slowly adopting the concept of TV advertising, there are firms
offering solutions to help the small enterprises.
One such company is Bangalorebased advertising player Amagi Media Labs that
realised the needs of SMEs and developed a unique platform for these units to
advertise their brands. Currently, Amagi has over 700SME customers on board and
its 'Smart TV Advertising platform' helps small businesses to advertise by spending a
notso high amount.
In an interview to SME News about the growing need of TV advertisements among
the SMEs, KA Srinivasan, co-founder, Amagi Media Labs, said, We are seeing an
increased shift towards TV for SMEs television has always been perceived as
expensive medium by most SMEs but with success stories of the likes of Fevicol,Lion dates, Ghari Detergent, we are seeing a fundamental mindset change. This has
been further aided by increasing availability of targeted content (more niche channels
coming up targeting specific demographics, language or regions) as well as new
platform options like Amagi which provide zerospillage TV by targeting on national
TV channels.
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Reports suggest that the regional SMEs developed brand campaigns on multiple
National TV channels with the help of Amagi platform at the low budget of just Rs 2
lakh per month. Amagi said that over 500 advertisers across the country benefited by
using the platform and it is available across MAS Financial Services Ltd, a retail
financing organisation and also a client of Amagi, said that this platform has helped in
effective branding of the company. Saumil Pandya, vice president, MAS Financial
Services Ltd, said, Amagis Smart TV Advertising platform is a boon for regional
brands like us. I can now get the best of both worlds national TV and local rates.
Coupled with Amagis creative services, this platform has helped me get both
branding and response at a reasonable budget.
Advantages
(i) Large Reach: Television offers the largest possible reach. Virtually al
Indian home contains one or more television sets, and TV viewing
occupies around 40% of average leisure time. In-fact TV can provide
blanket coverage of a market.
(ii) Powerful Impact: TV is the most powerful and popular medium as it
has the ability to combine vision and voice, music and motion, sound
and light and also colour, it creates a lasting impact on the human
memory.
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(iii) Higher Frequency: TV is high frequency medium. It allows the
advertiser to spread messages into the minds of prospects through
constant repetition.
(iv) Low per Head Cost: Millions of people watch the same popular
programme at the same time and as such per head cost of TV
messages is comparatively low.
(v) Product Demonstrations: Products demonstrations are possible on the
TV and the audience can be convinced about the goodness of the
product.
(vi) Product Introduction: TV plays a vital role in introducing new
products to the target audience.
Disadvantages
(i) Expensive: TV advertising is a costly affair as a 10 seconds
advertisement at prime time on the national network cost about Rs. 1
lakh for every exposure and as such small clients can not afford the
luxury of TV advertising.
(ii) Lacks Flexibility: TV advertising lack flexibility in that last minute
changes may prove very expensive.
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(iii) Clutter: TV advertising suffers from high level of clutter. One often
comes across over 30 to 40 advertisements at a time before a popular
serial and such spot advertisements get lost in a chain of
advertisements.
(iv) Short Life: TV advertisements suffer from short life. Once the
advertisements appear 10 seconds or so and then it is gone forever,
unless and until it is repeated again.
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Radio
Radio is a major media. It provides wide coverage. But it lacks visual impact. The
message is only heard in a fleeting manner. In recent years, listeners interest in radio
has revived to a great extent because of the advent of FM channel which has more
contemporary, youthful and entertaining content. Radio reaches to more than 90% of
the Indian area & 97% of the Indian population. The programmes are broadcast in
over 24 languages. By an estimate there are over 15 crore radio sets in India. There are
178 radio stations spread all across the country and 298 transmitters.
Primary Channel
The emphasis is on social welfare and development rather than on entertainment.
Vividh Bharti
It covers 30 radio stations and it is primarily an entertainment channel covering larger
towns.
Advantages
(i) Flexibility: Advertisement on Radio is rapid and flexible in the sense that
effective commercial can be produced in a matter of hours to adapt to the
changing market price and advertising is not hampered by production delays.
(ii) Local Language: Local radio stations in India can effective use of local
languages to convey the advertising messages.
(iii) Target Market Medium: With a wide variety of format and audience choices, the
advertisers can reach just the type of people who are the best prospects.
(iv) Low Advertising Cost: This makes radio an excellent choice for low budget
advertiser. Besides production of radio commercials is easy and inexpensive.
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(v) Mobility: Radio is extremely mobile. It follows the listerner to any place he
goes.
Disadvantages
(1)Short Life: The life of radio advertising is restricted to a few seconds. Message can
not be preserved unlike press advertising.
(2)Clutter: Radio suffers from extreme commercial clutter. An advertisement is
surrounded by a sea of other commercials crying out for attention.
(3)Lacks Visual Elements: Radio advertising lacks visual impact such as products
where visual demonstration is very much required can not be advertised through
radio.
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Transaction-based advertising tailored for the SME segment
A new concept called transaction-based advertising is replacing the traditional retail
advertising to cater to Small and Medium Enterprises (SMEs) that have small
advertising budgets.
Transaction-based advertising is a kind of stage through which a company can get
advertisements, brochures and logos designed for a budget that they can afford. This is
catching up with SMEs who have low advertising funds and cannot afford to hire a
full-fledged advertising agency to do the designing.
With see-saw market conditions, SMEs are finding it hard to pay for brand building
and advertising. We have a very low advertising budget. We use mostly working
media such as social networking sites and word of mouth to spread the message, said
Ms Uma Reddy, Chief Executive, Hitech Magnetics.
With increasing competition, advertising has become more of a necessity than an
option, say SME sector veterans. Advertising is the need of the hour, but our
advertising budget is on the lower side. Getting an advertisement designed and
published in a newspapercosts a lot of money, said Mr Sundar Nadimpalli, Founder,
Nudzine. The company produces child safety belts for two-wheelers.
We have been using the transaction based advertising platform to get some flyers
designed. It has worked well for us, said Mr Nadimpalli.
Expensive proposition
Traditional advertising through agencies can be quite expensive for SMEs and would
mean paying the agency every month for carrying out advertising campaigns.
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Due to this, the transaction-based advertising model is now catching up, said Mr
Manik Kinra, Founder and CEO, Jade Magnet, a platform that implements the concept
of transaction-based advertising. Over the past 20 months, more than 500 SMEs have
used this model for creating advertisements. Every day, two new SMEs register with
us, he said
(This article was published in the Business Line print edition dated October 5, 2011)
Print Media Advertising for SMEs
In the mid 1990's print media advertising was the main advertising media on the
schedule for SME's around the world - how things have changed. Today, media
advertising is driven by enhancements to technology and the need for advertisers to
reach their target audiences in the places where they are looking for information. It
seems that Internet Advertising is the fastest growing format of the moment, but print
media advertising still has a very firm place in most ad schedules.
One of the main reasons it still works is the fact that people tend to be very much
away from work when they are reading information and looking at adverts in print. If
we look at magazine advertisements, their main advantage is the fact that a very
directed audience is seeing them. This is of huge benefit to the advertiser
and magazine advertising gives them the space to take potential customers when they
are at their most relaxed.
This is also true fornewspaper advertising, although there is probably a significantly
higher amount of wastage in terms of matching the ad content to the type of reader.
Now you can see why suppliers of mobile phones and car companies advertise in
newspapers - most of the target audience is relevant to the products or services shown
in the advert.
http://myadbase.com/index.phphttp://myadbase.com/index.phphttp://myadbase.com/guide_final.php?page=magazine_advertisinghttp://myadbase.com/guide_final.php?page=newspaper_advertisinghttp://myadbase.com/guide_final.php?page=newspaper_advertisinghttp://myadbase.com/guide_final.php?page=magazine_advertisinghttp://myadbase.com/index.phphttp://myadbase.com/index.php -
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Another area to consider for print is yellow pages and other directories. Some
directories are now very targeted and the advantage to this format is that people are
actually looking for adverts. The other thing to consider is cost and an annual price for
an eighth page in a directory can be very reasonable.
Limitations
Lack of data on advertising campaigns run by SMEs
The report is limited to SMEs in India
The target audience for difference products was not interviewed separately.
This is because of the wide range of the products and also time constraint.
Hence the views of the target audience about the effectiveness of different
advertising media are not reflected in the report.
.Accuracy of the secondary data: pieces of data which have been picked from
various sites can be slightly inaccurate and there is no source to check this data.
1. Newspapers
Among the print media, newspapers have become most popular. They command high
readership. Today, reading newspaper everyday is a habitual activity for the educated
people all over the world. In India there are around 400 daily newspapers in almost all
the languages with a total circulation of around 3 crores.
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Advantages
(i) Large Reach: The vast majority of households subscribe to one or more local
newspapers. In some communities, it is possible to reach over 90% of
households with a single newspaper.
(ii) High Frequency: The advertising agencies have the ability to expose
advertisements day after day.
(iii) Geography Selectivity: Newspapers serve a well-defined geographic area and the
advertiser can effectively reach to his target audience.
(iv) Low Cost per Thousand (CPT): Newspapers offer a cost-effective way to reach
large number of people.
(v) Low Production Cost: Newspapers advertisements are inexpensive to create and
reproduce.
(vi) Quick Turnaround Times: Newspapers can accept advertisements on very short
notice, which makes it a good medium for timely and topical promotions.
Disadvantage
(i) ShortMessage Life: The newspaper which is reach each morning is discarded
the same evening, along with advertisements.
(ii) Limited Coverage of Certain Groups: Although newspapers have wide
coverage, certain groups are not frequent readers. For example, newspapers are
not frequently read by teenagers and college students and the illiterate ones are
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out of its coverage. For correcting this deficiency, newspapers have started
relevant supplements like Young World with The Hindus on Saturday &
education supplements of The Hindustan Times ad The Times of India.
Female oriented supplements are also there with some newspapers.
(iii) Poor Production Quality: Although many newspapers are using colour, the
majority are still printed black and white only, on low quality newsprint stock.
This does not lend itself to high quality visual images. This disadvantage is
reduced by the weekly colour supplements, which are printed on high quality art
paper like Sunday Review with The Times of India and The Hindustan
Time Sunday Magazine. The reproduction is excellent like in magazines. A
lot of product launches and corporate campaigns are being released in these
supplements.
(iv) Clutter: In newspapers there are several advertisements, and some are so placed
in such a congested manner that hardly attracts the attention of the readers.
(v) Hasty Reading: An average reader spends less than half an hour in newspaper
reading. This means that the advertisement must make its impression quickly or
it will be ignored by the readers.
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MAJOR NEWSPAPERS OF INDIA
English: The Times of India, The Hindustan Times, The Hindu, Indian Express,
The Pioneer, Statesman, Tribune, Telegraph, Deccan Herald, Deccan
Chronicle etc. There are around 60 English newspapers in India with a
total circulation of around 90 lakh copies.
Hindi: Navbharat Times, Hindustan, Dainik Jagran, Dainik Bhaskar, Punjab
Kesari, Amar Ujala etc. There are around 160 Hindi newspapers with a
circulation of around 110 lakh copies.
Regional: Rajasthan Patrika, Eanadu, Loksatta, Gujrat Samachar, Thanthi, Malysala
Manorama, Mathrubhumi etc.
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INCREASING SIGNIFICANE AND CONTRIBUTION OF
THE INDUSTRY
Advertising in India is a highly competitive business. Today with the increasing
consumer awareness no business can survive for long without advertising. With
growing business competition it has become necessary to ensure right media mix to
each target audience. Today, advertising agencies are precisely taking care of
consumer needs and provide creative designs with concept & ideas.
Advertisers in India reach about 75 per cent of the population through television, and
almost the entire population through radio. Certain televised programs enjoy a
viewership of more than 100 million. The Indian viewership exhibits brand name
recognition of both foreign and domestic products and services.
With value added information such as television rating points, audience profiles, and
opinion polls available to marketers, the sophistication of advertising in India is at par
with world standards. The world's leading advertising agencies - Ogilvy & Mather, J
W Thompson, BBDO, Young & Rubican, Lintas, McCann Ericsson, Leo Burnett and
a host of others - all have a major presence in the Indian market.
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The major Indian advertising media are newspapers, magazines, television and radio,
business publications and billboards.
Advertising on the Internet is the most cost-efficient way of reaching customers all
over the world including ones own country. Indian advertising agencies need to wake
up to the challenges posed by global economic trends and emerging interactive
technologies like the Internet, Indian companies need to pay attention to
characteristics of the new economy like open standards, digitalization, and volatility,
as Internet-based communication offers "tremendous new opportunities for Indian
companies via media convergence and re-intermediation." This also requires Indian
advertising agencies to pay attention to the importance of online market research,
since new media like the Net are bound to affect people's perceptions of advertising.
The challenge for Indian advertising agencies in the coming years is to be able to
target the rural market as well as the sophisticated urban market that may have Internet
access.
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Conclusion
The problem with SMEs and advertising is the cost effectiveness of is, advertising
sometimes turns out to be way too expensive for SMEs. In such a situation the
concept of transaction based advertising as mentioned above can be useful as it is
comparatively more economical for the SME.
When we look at the survey conducted in this report it is evident that most of the
employees working in SMEs do feel that advertising is a necessity for them and some
of them even believe in larger budgets.
Internet is the most preferred medium for advertising, given its ability to reach a wider
audience at a considerably lower budget. Television and Print Media follow behind
Internet with Radio being the last but not the least preferred medium for advertising.
The crux of the matter is in todays world you need to communicate with your
audience and build a relation with them you need to be present everywhere and be
seen by everyone to save yourself from the funda:
OUT OF SIGHT, OUT OF MIND!!
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Appendix
Q1.) Do you feel the need to advertise for your company?
Yes ____
No ____
Maybe ____
Q2.) If yes, what is the preferred media for advertisements?
Television _____Radio _____
Print _____
Internet _____
Q3.) How useful will advertisements be for your company?
Very Useful ____
Moderate ____
Useless ____
Q4.) How much on an average should your company spend on advertisements in case
they decide to advertise?
Up to 10, 00,000 _____
10, 00, 000-20, 00, 000 _____
20, 00, 00030, 00, 000 _____
More than 30, 00, 000 _____
Q5.) What according to you is the purpose of an advertisement?
__________________________________________________________________________________
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