Disruption and the Danger of Dusty Ideas

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Hi, I’m Jeff DeChambeau.

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From a presentation delivered to a tech strategy undergraduate class at the Richard Ivey School of Business in March 2013.

Transcript of Disruption and the Danger of Dusty Ideas

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Hi, I’m Jeff DeChambeau.

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Meanwhile…

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You’re business students. You’re all headed into business. How will you avoid this? How will you capitalize on it? How will you cause it? What should you look for?

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Today’s goal: Give you a new way of thinking about disruption. Apply it to some cool new tech.

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There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. There are things we don't know we don't know.

Donald Rumsfeld

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Unknown Unknowns

Known Knowns

Known Unknowns

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? Unknown Unknowns

Known Knowns

Known Unknowns

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Unknown Knowns

Unknown Unknowns

Known Knowns

Known Unknowns

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What the hell is an unknown known? Things that you don’t know that you know.

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Thanks, that didn’t help. Unknown knowns are the things that you act as if you believe.

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(Think dusty facts.)

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Music industry’s unknown known: Music is a thing.

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What happened: Music records were physical things. For a really long time. Then came the internet. Music was no longer a physical thing. The industry still acted like it was. And lost.

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What happens: A problem requires a solution. The solution becomes a convention. A better solution is invented. No one tells you. You keep doing the same thing. You become lunch.

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Disruption can happen when an unknown known flips from true to false. Technology does this.

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OK, now the good stuff.

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Exponential Growth Robotics & A.I.

3D Printing Internet of Things

Brain-Machine Interfaces Genetics

Nanotechnology Abundant Energy

Augmented Reality And so on…

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What’s the technology?

What unknown knowns does it invalidate?

What’s the business impact?

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Exponential Growth

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What’s the invalidated unknown known? That the future will be like the past.

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What’s the business impact? You can’t keep acting like the future will resemble the past. You can’t keep doing the same things.

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Robots & A.I.

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What are the invalidated unknown knowns? Human labour is cost effective. Human labour is effective. “My job is safe.” People will always work?

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What’s the business impact? You might not need employees. Your customers might not be employed. Your customers will have an abundance of free time.

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3D Printing

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What are the invalidated unknown knowns? Economies of scale. Things need to be standardized. The way we think of objects. Complexity is expensive. Things get built in factories. We need supply chains. Things have to be assembled. Time to market is long. Cost of failure is high.

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What’s the business impact? Customers have better supply chain than you. Your product is not special. Lawsuits won’t matter. Experiences will matter, charge for those. Assembly costs will plummet. No overseas manufacturing & shipping. No need for human (or robot) building labour. Big need for 3D designers.

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Internet of Things (and Abundant Computing)

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What are the invalidated unknown knowns? Objects are dumb. The internet is stuck in computers. Connectivity is difficult or expensive. Information is scarce. Privacy exists. We know ourselves best.

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What’s the business impact? You know how your products are used. You know more about your customers than they know about themselves. Data security matters. (Or maybe not?)

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Brain-Machine Interfaces

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Genetics

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Exponential Growth Robotics & A.I.

3D Printing Internet of Things

Brain-Machine Interfaces Genetics

Nanotechnology Abundant Energy

Augmented Reality And so on…

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Time to wrap it up.

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You, and your future industries, have a bunch of dusty old ideas you’ve forgot you’re using. New technology is going to break them. Watch out, question everything, do great things.

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Thanks, and get in touch!

Google/LinkedIn/Google+ (lol) @jeffdechambeau

@T4G

[email protected] http://jeffdechambeau.com

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