The conversation just gets better

Digital Dislocation in the

Workplace Overcoming the challenge of collaboration

with cloud based services

2

Huge demand for cloud collaboration services

58% agree cloud solutions

can be kept up to date

more easily

say reducing total

operating costs is a

high priority 76%

Say its better to deal with

large well known brands

for cloud services 69%

of IT Decision

Makers want to

use cloud-based

collaboration in

their enterprises

85% Collaboration technologies in demand

91% desktop sharing

79% unified messaging

78% desktop HD video

77%

The demand for collaboration is massive, but only 1/3rd of IT

decision makers have a built a strategy for implementation

(includes UM, video,

mobile, etc)

66% want to flex IT capacity

in line with business

needs and pay for

what’s needed

have a strategy for cloud-based

collaboration

secure access to corporate

network from personal device

Only 34%

3

1:2 increased understanding

Video culture on the rise in global enterprises

The need to update video conferencing…

78% Want HD video

(including smartphone

or tablet)

37% Our video

conferencing

needs updating

IT Decision Makers see fast growing demand for HD

video in the workplace

What would the benefits of High Definition

video at desktop be for your colleagues?

60% clearer conversations

100% Increase in the use of

video conferencing at

home (inc. for work)

In 2013 13%

compared to 6% in

2010 Top 2 priorities for organisations to reduce

expenditure:

67% Business travel

65% Mobile comms, inc roaming

4

Digital Dislocation in the Workplace

Employees and IT decision makers struggle to work with outdated

collaboration technology and have to use ‘work-arounds’

52% our PBXs are old and

need replacing

44%

only

our Comms platform is

equipped to change

with the business

Employees’ frustrated…. …IT Decision Makers ‘making do’

62% want easier access to

communications when on

the move for work

of employees want

to BYOD or CYOD

43%

of employees work

flexibly (home & other

locations)

50%

68% of IT Decision Makers say

we need to enable remote

and mobile users to

collaborate better

40%

our Centrex needs

replacing

40% using open social

media for better

comms at work

nearly

1:3

5

Which is leading to a ‘Wild West’ of BYOD & social media

The flexible and work-around culture is creating problems as

employees try to create their own ‘social business’

using the following social media for

WORK regularly… 1 in 2 IT Decision Makers

say employees

wanting to use their

own devices and

tools at work creates

real problems

(security,

compatibility and

control)

So employees look outside the organisation,

of employees want

more simple ways to

share information

77%

Employees use BYOD

& social media for

speed, convenience

and collaboration….

want cloud IM for

collaboration

74%

BT One Communications that unify