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    Discussion Paper 2:Approaches forReform

    February 2012

    The Vision:A 21st century income security system that

    enables all Ontarians to live with dignity, participate in their

    communities, and contribute to a prospering economy.

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    Queens

    Printer

    for

    Ontario,

    2011

    ISBN9781443588775(Print)

    ISBN9781443588782(PDF)

    ISBN9781443588799(.DOC)

    Cedocumentestgalementdisponibleenfranais.

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    Contents

    MessagefromtheCommissioners.........................................................................................1

    Chapter1:ReasonableExpectationsandNecessarySupportstoEmployment....................4

    Chapter2:AppropriateBenefitStructure ...........................................................................18

    Chapter3:EasiertoUnderstand..........................................................................................35

    Chapter4:

    Viable

    over

    the

    Long

    Term .................................................................................42

    Chapter5:AnIntegratedOntarioPositiononIncomeSecurity..........................................46

    Chapter6:FirstNationsandSocialAssistance ....................................................................50

    Chapter7:HowtoProvideInput .........................................................................................57

    References............................................................................................................................62

    Appendices...........................................................................................................................63

    AppendixA:MeasuresofLowIncome ........................................................................................63

    AppendixB:SocialAssistanceIncomesComparedwithLowIncomeMeasures ........................65

    AppendixC:OntarioWorksandODSPAssetLimitsandExemptions..........................................66

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    MessagefromtheCommissionersIn

    the

    2008

    Poverty

    Reduction

    Strategy,

    the

    Ontario

    government

    committed

    toreviewingsocialassistanceOntarioWorksandtheOntarioDisability

    SupportProgram(ODSP)withafocusonremovingbarriersandincreasing

    opportunitiesforpeopletowork.ItsubsequentlyappointedtheSocial

    AssistanceReviewAdvisoryCouncil(SARAC)toprovideadviceonaproposed

    scopeforthereview.TakingintoaccounttheadviceoftheCouncil,the

    governmentestablishedtheCommissionfortheReviewofSocialAssistance

    inOntarioinNovember2010.

    Ourtaskistocarryoutacomprehensivereviewandprovidespecific

    recommendationsforimprovingthesocialassistancesystem.The

    governmenthasalsoaskedustoprovideadviceonhowanOntariohousing

    benefitalignswithsocialassistancereform.

    ThispaperadvancesthedialoguewithOntariansthatwebeganinour

    discussionpaperIssuesandIdeasinJune2011,andcontinuedoverthe

    summerandfallthroughcommunityvisitsandotheropportunitiestoengage

    withpeopleandorganizationswithdiverseperspectivesonsocialassistance.

    Weencouragedconversationsthatwouldbringtogetherdifferentvoicesand

    reflectregionalandcommunityperspectivesonsocialassistance.Inall,more

    than2,000peoplehadtheopportunitytocontributethroughthe11

    communityconversations

    in

    which

    we

    participated.

    Many

    other

    communities

    organizedsessionstodiscusstheissuesraisedinthediscussionpaperandto

    brainstormsolutionstosharewithus.Wealsometwithnumerousprovincial

    networksandorganizations,includingemployerandlabourgroups.The

    Commissionreceivedover700writtensubmissions.

    WealsoheldseparatediscussionswithFirstNationstoensurethat

    approachestoreformwouldreflecttheiruniqueneedsandpriorities.We

    engagedwithFirstNationsthroughtheChiefsofOntario,politicalleadership

    andindividualsincommunitiesaroundtheprovince,andsocialassistance

    administrators

    through

    the

    Ontario

    Native

    Welfare

    Administrators

    Association.

    ToincorporatetheviewsandexperiencesofAboriginalpeoplelivingoff

    reserve,weengagedwiththeOntarioFederationofIndianFriendship

    Centres.

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    Someofthekeythemesthatemergedfromtheengagementprocessare

    highlightedinthispaper.Amoredetailedsummaryoftheresponsestothe

    discussionpaperisprovidedinaseparatereport,WhatWeHeard:A

    Summary

    of

    Discussions

    on

    Social

    Assistance,

    posted

    on

    our

    website

    (see

    page58formoreinformation).

    InadditiontoengagingwithOntarians,theCommissionconductedresearch

    tolearnmoreabouttheissuesinsocialassistanceandtheexperiencesof

    otherjurisdictions.Wealsometwithacademics,technicalexpertsandothers

    toaddressgapsinourunderstanding.

    Basedonourdiscussionsandresearch,wehavecometotheviewthatwe

    needtotransformthesocialassistancesystem;smallfixeswillnotbe

    enough.Acrosstheprovince,peopleaskedustobeboldinthinkingabout

    howtoreformthesocialassistancesystem.Whilemanyidentifiedspecific

    policiesor

    rules

    that

    are

    not

    working

    under

    the

    current

    system,

    they

    also

    calledformorefundamentalchangetothesystemasawhole.

    Wehavealsofoundthatpoliciesandprogramsinmanyotherareascreate

    challengesforsocialassistanceandconstrainapproachestoreformingthe

    system.Thesechallengesareoftwotypes.First,sincesocialassistanceis

    wherepeopleturnwhentheycannotbehelpedbyotherincomesupport

    programs,inadequaciesinotherprograms,suchasEmploymentInsurance,

    putpressureonthesocialassistancesystem.Second,therearefactorsthat

    makeitdifficulttohelppeoplemoveintoemployment.Theseinclude,among

    otherthings,

    the

    nature

    of

    the

    labour

    market

    and

    the

    lack

    of

    health

    and

    other

    benefitsformanylowincomeworkers.

    Theconnectionsbetweensocialassistanceandsomanyotherareassuggest

    thatsomeofthesolutionslieoutsidethesystem.Whileourmandateis

    focusedonmakingrecommendationstoimprovesocialassistance,wewillbe

    commentingontheseconnectionsinourfinalreport.

    Overthecomingmonths,wewillbedevelopingrecommendationsfora

    sustainablesocialassistancesystemforthefuture.Weareawareofthe

    challengingfiscalconditionscurrentlyfacinggovernmentsandthebackdrop

    ofeconomicuncertaintythatcanaffectourgoalofimprovingemployment

    outcomesforpeoplereceivingsocialassistance.Inconsideringfundamental

    reformtothesystem,weknowthatsomechangeswilltakelongerto

    implementthanothers.

    Ourpurposeinthispaperistodiscussdifferentapproachestoimproving

    someofthekeyareasofthesocialassistancesystem.Thispaperprovides

    2

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    opportunitiesforfurtherdiscussion,asopposedtofinalrecommendations.

    Asourworkunfolded,westronglydesiredtoengageinfurtherdialogueand

    obtainfeedbackonspecificareasofreformtohelprefineourthinking.This

    paper

    provides

    those

    opportunities,

    rather

    than

    a

    comprehensive

    discussion

    ofoptionsforreformoraninterimreportonthereview.

    Somesectionsofthispaper,particularlythoseaddressingthebenefit

    structure,dealwithtechnicalissues.Nevertheless,wehopethatallreaders

    willfeelcomfortablerespondingtotheideasoutlinedhere,basedontheir

    ownexperienceandunderstandingoftheissues.

    Thepaperisorganizedbythefiveoutcomesforthereview(seeChapters1

    through5).IssuesrespectingFirstNationsareaddressedthroughoutthe

    paper,andChapter6discussesissuesthatarespecifictoFirstNations.For

    eachoutcome,weaskquestionsontheapproachesdescribed.Chapter7

    repeatsthe

    questions

    from

    the

    paper

    and

    provides

    information

    on

    how

    to

    provideinputtotheCommission.

    WewouldliketoreceiveyourinputbyFriday,March16,2012.Wewill

    consideryourinputandourresearchindevelopingourfinalreportto

    governmentinJune2012.Welookforwardtohearingyourthoughtsonthe

    variousapproachesdescribedinthispaper,oronotherapproachesthatyou

    believeshouldbeconsideredtohelpachievefundamentalchange.

    FrancesLankin MunirSheikh

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    Chapter1:

    ReasonableExpectationsand

    NecessarySupports

    to

    Employment

    Thereviewwillmakerecommendationsthatwillenablethegovernmentto

    placereasonableexpectationson,andprovidesupportsfor,peoplewhorely

    onsocialassistancewithrespecttoactiveengagementinthelabourmarket

    andparticipationintreatmentandrehabilitation.

    TERMSOFREFERENCEFORTHEREVIEW

    Thegovernmenthasidentifiedemploymentasakeyrouteforindividualsand

    familiestoescapepoverty.Weagreethatoneofthebestwaystohelp

    peopletomoveoutofpovertyistohelpthemfindwork.

    Somepeoplereceivesocialassistanceforashorttimeandareabletoenter

    orreentertheworkforcewiththelevelofsupportcurrentlyavailableorwith

    theirownsourcesofsupport.Othersexperiencearepetitivecycleof

    employmentandreceivingsocialassistance.Stillothersrequirelongterm

    assistance.1

    Employment

    services

    and

    supports

    must

    therefore

    meet

    awide

    varietyofneeds,butwhatiscurrentlyavailableisfailingtoidentifyandmeet

    therangeofneedsofpeoplewhoarenotabletoentertheworkforceeasily.

    ForpeoplereceivingODSP,forexample,thereislittlefocusonhelpingthem

    prepareforandfindemployment.

    Thischapterfirstlooksateffectiveemploymentservicesandsupportsto

    meetawidevarietyofneeds,includingrecognitionofthebarriersto

    employmentfacingpeoplewithdisabilities.Itthendiscussesaccesstothose

    servicesandsupports.Bothelementsarecriticaltoachievingthegoalof

    1Basedonastudyofclientsfollowedfrom2003to2009,about75percentofclientswho

    receivedOntarioWorksreceiveditfor12monthsorlessandthenexitedtheprogram.However,

    abouthalfofthosewhoexitedreturnedtoOntarioWorkswithintwoyears.About25percentof

    studyclientswhoreceivedOntarioWorksexperiencedacontinuousperiodoftwoormoreyears

    ofreceivingOntarioWorks.

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    assistingpeopletowardactiveengagementinthelabourforcetothe

    maximumoftheirabilities.

    FeaturesofEffectiveServicesandSupports

    Fourkeyfeaturesofeffectiveemploymentservicesandsupportswere

    identifiedthroughourdiscussions,reviewofsubmissions,andresearch:2

    Consistentassessmentandcasemanagement:Consistentassessmentandcasemanagementtosetrealisticemploymentgoalsand

    manageablestepsforpeople,andtoprovidepeoplewithmultiple

    barrierswiththesupportstheyneed

    Integratedpre andpostemploymentservicesandsupports:Arangeofintegratedpre andpostemploymentservicesandsupportsthat

    aretailoredtoindividualneedsandeffectiveinhelpingpeoplefind

    andmaintainwork

    Accesstothesamelevelofservicesforpeoplewithdisabilities:Accessforpeoplewithdisabilitiestothesamelevelandrangeof

    employmentservicesandsupportsasavailabletopeoplewithout

    disabilities

    Strongconnectionswithemployers:Strongconnectionswithemployers

    to

    understand

    and

    meet

    their

    business

    needs

    as

    customers

    ofemploymentservices

    Weheardexamplesofthesefeaturesinanumberofcommunities,butwe

    foundthattheyareneitherconsistentacrosstheprovincenorsufficiently

    accessibletopeoplewithdisabilities.TheCommissionschallengeistomake

    recommendationstoimprovetheconsistencyoftheseeffectiveprogram

    features,whilestillallowingforlocalflexibilityandinnovation.

    ConsistentAssessmentandCaseManagement

    SomeOntario

    Works

    administrators

    are

    using

    assessment

    tools

    to

    identify

    wherepeopleareinthecontinuumofpreparingforandfindingemployment.

    Usingthosetools,aclientmaybeidentifiedas,forexample,jobready,in

    2See,forexample,DeanHerd(2006),Whatnextinwelfarereform?Apreliminaryreviewof

    promisingprogramsandpractices.

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    needofpreemploymenttraining,skillsdevelopment,oreducation

    upgrading,andsoon.Otherjurisdictionsuseassessmenttoolstomeasure

    jobseekerslevelofdisadvantageinthelabourmarketandtoreferpeople,

    including

    people

    with

    disabilities,

    to

    the

    most

    appropriate

    employment

    services.

    Assessmenttoolscanbeparticularlyimportantinidentifyingpeoplewhomay

    befacingmultiplebarrierstoemploymentandrequiringmoreintensive

    supportstostabilizetheirlives,oraddressmentalhealth,addictions,orother

    issuesbeforepreparingforemployment.

    Somestudiesonprovidingcomprehensivecasemanagementtosocial

    assistancerecipientswithmultiplebarriershaveshownpromisingresults.3

    Weheard,inourcommunityvisitsandthroughsubmissions,aboutthe

    positiveresults

    of

    the

    Addiction

    Services

    Initiative

    and

    Hostels

    to

    Homes

    pilot

    programsoftheMinistryofCommunityandSocialServices,bothofwhich

    involveintensivecasemanagement.Wearealsoawareofthecost

    componentofthedifferentlevelsofcasemanagement,andofthechallenges

    indetermininghowtoallocateresourcestomeetthewidearrayofneeds.

    IntegratedPre andPostEmploymentServicesandSupports

    Manypeopleemphasizedtheimportanceofpreemploymenttrainingand

    learninginpreparingpeoplereceivingsocialassistanceforemployment.

    Albertassocial

    assistance

    program,

    for

    example,

    recognizes

    this

    through

    adistinctLearnercategoryforpeoplewhoneedskillsupgradingortrainingto

    getajob.ManymunicipalOntarioWorksadministratorssuggestedthatthe

    currentemploymentservicesfundingapproach,whichisbasedpartlyon

    outcomesrelatedtoemploymentearningsandexitsfromsocialassistance,

    shouldbebroadenedtoincludeperformancemeasuresrelatedtocompleting

    preemploymentactivitiesandaddressingbarrierstoemployment.

    Avarietyofpreemploymentsupportsandtrainingiscurrentlyavailable

    throughOntarioWorks,ODSP,andotherprogramsintheprovince.Inthe

    3Whentheboughbreaks:Providerinitiatedcomprehensivecareismoreeffectiveandless

    expensiveforsolesupportparentsonsocialassistance(GinaBrowne,CarolynByrne,Jacqueline

    Roberts,AmiramGafniandSusanWhittaker,2001)studiedaprojectthatactivelysoughtoutsole

    parentsonsocialassistanceandofferedthesefamiliesarangeofservicesandsupports.The

    evaluationfoundthat,amongthoseparticipatingintheenhancedservices,25percentofsole

    supportparentsleftsocialassistancewithinoneyear,comparedwith10percentwhoexited

    socialassistancewithoutanyextrasupportfromcaseworkers.

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    engagementprocess,however,weheardthatpeoplehavebeenreferredto

    trainingcoursesthatdidnotleadtojobs.Somewomentalkedaboutbeing

    trainedaspersonalsupportworkersinlocationswheretherewasno

    demand.

    Highly

    skilled

    immigrants

    described

    being

    sent

    for

    rsum

    writing

    courses,whichtheydidnotneed.Weoftenheardthattrainingcourses

    shouldbeequippingpeoplewithskillsforwhichthereisademandinthe

    locallabourmarket.

    FirstNationsengagedinopenandfrankdiscussionswithus.Theytoldus

    aboutthehealingjourneytheirpeopleandcommunitiesareundertakingin

    thewakeofmanyhistoricalchallenges,suchasresidentialschools.Many

    FirstNationscommunitieswantflexibilitytodefinetheiremployment

    programstobetterreflectthiscontext.Forexample,theOntarioNative

    WelfareAdministratorsAssociation(ONWAA)recommendedthattakingpart

    incultural

    or

    community

    development

    activities

    should

    be

    recognized

    as

    part

    ofarangeofparticipationrequirementsunderOntarioWorks.Intheirview,

    theseactivitiescontributetoimprovingjobreadinessandcanhelppeople

    whomaybedealingwithmentalhealthissues,trauma,oraddictionsthat

    needtobeaddressedbeforeemployment.Suchactivitiescanalsohavea

    significantimpactonimprovingthewellbeingofindividualsandcommunities

    wheretherearefewjobopportunitiesavailable.

    Note:

    FirstNations

    issues

    are

    discussed

    more

    fully

    in

    Chapter

    6,

    beginning

    on

    page

    50.

    Ourdiscussionsandresearchsuggestthatpostemploymentsupportscanbe

    effectiveinhelpingsomeclientsretainemployment,particularlypeoplewith

    disabilitiesormultiplebarriersandnewcomerswholackfamiliaritywiththe

    Canadianworkenvironment.Postemploymentsupportscouldmean

    continuedaccesstoemploymentserviceprovidersforaperiodoftimeafter

    startingajob.Thesesupportscouldhelpclientsadjusttoandsucceedinthe

    workplace,andtoaccesssocialsupports,suchashousingorchildcare,which

    arecritical

    to

    long

    term

    employment

    retention.

    For

    employers,

    service

    providerscouldprovidesupportstailoredtotheneedsofspecificemployers,

    suchasassistancewithaccommodationorjobcoaching.Withoutsuch

    supports,someemployersmaybereluctanttohirepeoplewhohavebarriers

    toemploymentormayfinditdifficulttodoso.

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    Whilepostemploymentservicesareavailablefromsomeprovincialfunding

    programs,weheardthataccesstotheseservicesisinconsistent.Toensure

    thatpeoplewithmultiplebarriershaveaccesstotheseservices,itis

    important

    that

    funding

    mechanisms

    for

    post

    employment

    services

    reflect

    the

    costofservingarangeofclients.

    AccesstotheSameLevelofServicesforPeoplewithDisabilities

    Currently,ODSPdoesnotfocusprimarilyonhelpingpeopletopreparefor

    andfindemployment.Throughourengagementprocess,weheardfrom

    manypeoplereceivingODSPwhosaidthattheywantedtowork,andcould

    work,ifbarrierswereremovedandappropriatesupportswereprovided.

    Peoplewithdisabilitiestoldusthattheyneedthesamerangeofservicesand

    supportsas

    people

    without

    disabilities

    (skills

    upgrading,

    training,

    housing,

    childcare,etc.),aswellasspecificsupportsrelatedtodisability,suchas

    accessibletransportationandgreateravailabilityofattendantservices.

    MostpeoplewhocommentedonODSPEmploymentSupportssaidthe

    programwasmostsuccessfulforpeoplewithdisabilitieswhoarejobready

    andcanbenefitfromsomeassistancetomakethetransitiontothe

    workplaceandfrompostemploymentsupportstohelpthemmaintain

    employment.Theyrecommendedthatthevariousprogramsintendedto

    supportemploymentforpeoplewithdisabilitiesbebetterintegrated.With

    betterintegration,

    agencies

    could

    provide

    the

    full

    spectrum

    of

    services

    that

    clientsneed,includingassessments,preemploymentpreparationand

    training,jobplacement,andpostemploymentsupports.

    Employmentservicesandsupportsmustrecognizetherangeofbarriersto

    employmentfacingpeoplewithdisabilities.Onestudy,4 whichincludeda

    surveyofover500employersinOntario,identifiedthesekeybarriers:

    Negativeattitudesandfalseassumptionsaboutpeoplewithdisabilities

    Lackof

    awareness

    about

    the

    employment

    potential

    of

    people

    with

    disabilities

    4SeeWCGInternationalConsultantsLtd.(1996),Employmentofpersonswithdisabilitiesinthe

    ProvinceofOntario.

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    andwellbeing.Amongemployers,therehasbeenincreasinginterestin

    addressingworkplaceissuesfacingpeoplewithmentalillnessandimproving

    employersreturntoworkprograms.Wehavemoreworktodo,however,to

    overcome

    the

    stigma

    of

    mental

    illness

    in

    recruitment

    and

    hiring

    and

    to

    learn

    howtoaccommodatepeoplewithmentalhealthissuesandepisodic

    disabilitiesintheworkplace.

    Ourresearchanddiscussionswithhealthserviceprovidershighlightedforus

    theimportanceofprovidingearlyinterventionandappropriatesupportsto

    peoplewithmentalillnessandotherdisabilities.Thisisessentialfor

    participationinemploymentorreturntoworkassoonaspossible.Early

    supportscanalsoimprovewellbeingandpreventsocialexclusionandlong

    absencesfromthelabourforce.Tofacilitateaccessandreducestigma,itis

    importantthatthesesupportsbewellintegratedwithotheremployment

    services.We

    are

    aware

    that

    the

    first

    phase

    of

    Ontarios

    Comprehensive

    MentalHealthandAddictionsStrategyisfocusingonchildren.Foradults,we

    expectthatthenextphasewillprovideopportunitiesforearlierintervention

    andbetteraccesstointegratedmentalhealthtreatmentandemployment

    services.

    Evenwithappropriatesupports,notallpeoplewithdisabilitieswillbeableto

    workfulltimeorconsistently.Ourgoalistomakerecommendationsthatwill

    respondtotheworkaspirationsofpeoplewithdisabilitiesandencourageand

    supporttheirparticipationinemploymenttothemaximumoftheirabilities.

    Wealso

    want

    to

    make

    recommendations

    to

    improve,

    substantially,

    the

    employmentservicesandsupportsavailabletopeoplewithdisabilities,

    includingmakingthedeliveryoftheseservicesandsupportsmoreeasily

    accessible.However,therealityisthatpeoplewithdisabilitiescontinueto

    faceamultitudeofbarriers,includingdiscriminationandstigma.Some

    peoplewithdisabilitieswillnotbeabletofindemployment,despitehigh

    personalmotivation.

    Inourresearch,wefoundthatmanycountriesaremovingtowardan

    approachthatincludesactiveengagementinthelabourmarketforeveryone

    receivingsocial

    assistance,

    including

    people

    with

    disabilities.

    For

    example,

    the

    UnitedKingdomandAustralia,whichhavebeeninvolvedindisabilitybenefit

    reformforanumberofyears,havedevelopedtoolstoassessworkcapacity.

    AustraliasJobCapacityAssessmentincludesanassessmentofimpairment

    againstImpairmentTables,whichareintendedtomeasurethelossof

    functionalcapacitythataffectsapersonsabilitytowork.Inaddition,an

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    assessmentismadeofwhetherapersonisabletoworkatleastparttime.

    Thoseassessedasnotabletoworkatleastparttimeareeligibleforahigher

    benefitrateanddonothavetoparticipateinworkrelatedactivities.People

    assessed

    as

    able

    to

    work

    at

    least

    part

    time

    are

    expected

    to

    participate

    accordingtotheirability.

    Note:

    Benefitsforpeoplewithdisabilitiesarediscussedinthenextchapter,beginningonpage

    29.

    Implementingjobcapacityassessmentscanbechallenging,however.For

    example,intheUK,issueshavearisenregardingthevalidityofthetooland

    theway

    in

    which

    it

    is

    implemented.

    The

    related

    reforms

    are

    struggling

    to

    gain

    publicacceptance.ResearchbytheOrganisationforEconomicCooperation

    andDevelopment(OECD)notesthatthegoalofdeterminingreasonable

    expectationsbyassessingwhetherpeoplearetoodisabledtoworkis

    understandable,butitisnotstraightforwardtosetthelevelofcapacity

    belowwhichitisimpracticaltoexpectapersontoparticipateinthelabour

    market.6Disabilityandtheexperienceofdisabilityarechangeableovertime

    andindividualmotivationvaries.Manyenvironmentalfactorsalsohavean

    impactonworkcapacity,includingtechnology,jobexpectations,

    accommodation,andacceptanceintheworkplace.

    Giventhiscontext,theCommissionisseekinginputonwhetherOntario

    shouldadoptameanstobetterassessworkcapacityandsetparticipation

    requirementsforpeoplewithsomecapacityforemployment,orwhetherthe

    Provinceshouldwaittointroducesuchrequirementsuntilsubstantial

    progresshasbeenmadeonremovingbarrierstoemploymentforpeoplewith

    disabilities,includingthefullimplementationoftheAODA.

    StrongConnectionswithEmployers

    We

    also

    looked

    at

    effective

    employment

    services

    and

    supports

    from

    the

    perspectiveofemployers.Employersemphasizedthatitiscriticalfor

    employmentserviceproviderstounderstandhowspecificbusinessesoperate

    6SeeOECD(2010),Sickness,disabilityandwork:Breakingthebarriersasynthesisoffindings

    acrossOECDCountries,p.106.

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    andwhattheyrequirewhenhiring.Forexample,somesmallandmedium

    sizedemployerssaidtheyneedcandidateswhoareprescreenedandalready

    trained.Somelargeremployerssaidtheyprefertodoonthejobtraining

    themselves.

    Itwasclearfromourdiscussionswithemployersthatthereisnosingle

    strategyforsupportingthemtohirepeoplereceivingsocialassistance.

    Rather,atoolkitormenuofapproachesisneeded.Thismayinclude

    information,technicaladvice,andfinancialincentivessuchaswagesubsidies

    andtaxcredits.Someemployerssuggestedthatprovidingfinancialincentives

    tosmallandmediumsizedbusinesseswouldassistthemincovering

    recruitmentandtrainingcostswhenhiringpeoplereceivingsocialassistance.

    Thecreationofafundtoassistsmalleremployerswiththecostsof

    accommodatingpeoplewithdisabilitiesintheworkplacewasalsosuggested.

    Otheremployers

    did

    not

    favour

    wage

    subsidies

    or

    other

    financial

    incentives.

    Intheirview,employershirepeoplebecausethereisagoodbusinesscasefor

    doingso.

    Wealsoheardfromemployersabouttheeffectivenessofbusinessto

    businessapproaches.Forexample,throughtheOntarioChamberof

    CommerceGlobalExperienceatWorkprogram,localChambersconduct

    outreachtoemployersintheircommunitiestoencouragethemtohire

    internationallytrainedprofessionals.Thisprogramcouldbeausefulmodel

    forimprovingemploymentopportunitiesforpeoplereceivingsocial

    assistance.Members

    of

    the

    Ontario

    Disability

    Employment

    Network

    ChampionsLeaguepromotethebenefitsofhiringpeoplewithdisabilitiesto

    otherbusinessownersandoperators.Otherrecommendationsfrom

    employersincludedestablishingacommonportalwheretheycouldpostjob

    opportunities,segmentingemploymentserviceprovidersbyindustrysector,

    expandingfundingmodelsthatrewardemploymentservicesbasedonjob

    retentionratherthanthenumberofplacements,anddevelopingstandards

    ofpracticeforemploymentserviceproviders.

    Weheardfromanumberofmunicipalitiesandnotforprofitemployment

    serviceproviders

    who

    are

    working

    successfully

    with

    employers

    in

    their

    communitiestomatchpeoplereceivingsocialassistancewithjobs.

    Developinggoodworkingrelationshipswithlocalemployersandhavinga

    goodunderstandingofthelocallabourmarkethavebeencriticalelementsin

    theirsuccess.

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    DISCUSSIONQUESTIONS

    Howcanemploymentservicesbemademoreeffective?

    What

    should

    the

    Commission

    recommend

    to

    encourage

    greater

    consistencyineffectiveemploymentservicesandsupportsforsocial

    assistancerecipients,whilestillallowingforlocalflexibilityand

    innovation?

    Shouldstandardassessmenttoolsbeusedtoidentifypeoplesneedsandmatchthemtoappropriateservicesandsupports?

    Whatshouldbeconsideredappropriateemploymentrelatedactivityparticipationrequirementsforpeoplewithdisabilities?Should

    participationrequirementsforpeoplewithdisabilitiesbedifferent

    fromthose

    for

    other

    people

    receiving

    social

    assistance?

    Shouldatoolbedevelopedtoassesstheworkcapacityofpeoplewithdisabilities?Ifso,howshouldthetoolbedevelopedandhowshouldit

    beused?

    Whatkindsofengagementstrategiesandincentiveswouldbemosteffectiveinencouragingandsupportingemployerstohiremoresocial

    assistancerecipients?

    Accessto

    Employment

    Services

    and

    Supports

    Currently,employmentservicesforpeoplereceivingsocialassistanceare

    deliveredinanumberofdifferentways.

    ConsolidatedMunicipalServiceManagers(CMSMs)and,inNorthernOntario,

    DistrictSocialServicesAdministrationBoards(DSSABs)areresponsiblefor

    providingOntarioWorksemploymentservicesthrough133localsites,

    includingmainandsatelliteofficesintheprovince.Someprovideservices

    directlyandotherscontractthemouttoemploymentserviceproviders,

    includingAboriginalserviceorganizations.Accordingtoasubmissionfrom

    theCanadianUnionofPublicEmployees(CUPE),theunionrepresenting

    manyOntarioWorkscaseworkers,themajorityofcaseworkershave

    caseloadsrangingfrom150to200clients.OntarioWorksisdeliveredin112

    FirstNationscommunities,53ofwhichreceivebothincomesupportand

    employmentservices.

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    TheMinistryofCommunityandSocialServicesisresponsibleforproviding

    ODSPservicesthrough46regionalsitesintheprovince.ODSPEmployment

    Supportsarecontractedoutanddeliveredbyapproximately150community

    service

    providers.

    According

    to

    a

    submission

    from

    the

    Ontario

    Public

    Service

    EmployeesUnion(OPSEU),theunionrepresentingODSPcaseworkers,these

    caseworkershavecaseloadsrangingfrom230to380clients.

    TheMinistryofTraining,CollegesandUniversitiesfundsEmploymentOntario

    (EO).EOprovidesemploymentandtrainingservicestounemployed

    Ontariansthrough51regionalEOofficesand400servicelocations.The

    servicelocationsincludeamixofnotforprofitserviceprovidersandother

    thirdpartydeliveryagents.Therearesixcommunitieswheremunicipalities

    deliverbothOntarioWorksandEOservices.WeheardthatEOservicescan

    bedifficulttoaccessinsomeFirstNationscommunitiesandotherareasof

    theprovince.

    EOisnotprimarilydesignedtoservesocialassistancerecipients.Currently,

    17percentofpeoplereceivingservicesfromEOaresocialassistance

    recipients.Almosthalfofthe$1.2billioninfundingforEOcomesfromthe

    federalgovernmentthroughtheCanadaOntarioLabourMarket

    DevelopmentAgreement.Thefundingcanonlybeusedtoprovideprograms

    andservicestoEIeligibleclients.

    Peoplereceivingsocialassistancetoldustheywantedaccesstothefullrange

    ofemployment

    and

    training

    programs

    available

    to

    other

    unemployed

    Ontarians,includingthoseofferedthroughEO.Weheardmanyexamplesof

    socialassistancerecipientsnotbeingabletoaccesstherightservicesatthe

    righttime,ornotbeingabletofindtheservicesandsupportstheyneedin

    theircommunities.

    Thecurrentapproachseparatessocialassistancerecipientsfromother

    jobseekers.Thisreinforcesthestigmaofreceivingassistanceandmakesit

    moredifficultforpeople,especiallypeoplewithdisabilities,toaccessawider

    rangeofservices.Theseparationalsoresultsinserviceduplicationandgaps,

    confusion

    for

    jobseekers

    and

    employers,

    and

    administrative

    inefficiencies.

    Inadditiontoemploymentservices,asdiscussedinthefirstsectionofthis

    chapter,manypeopleidentifiedtheneedforbettercoordinationor

    integrationofsocialassistancewithotherservicesandsupports,suchas

    childcareandhousing.UrbanAboriginalpeoplealsodrewourattentionto

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    b)Municipalities/FirstNationsdeliverallemploymentservices

    AsecondapproachcouldbetoallowmunicipalitiesandFirstNations

    todeliverallemploymentservicesforpeoplereceivingsocial

    assistance,whether

    Ontario

    Works

    or

    ODSP.

    This

    would

    help

    ensure

    thatpeoplewithdisabilitieshaveaccesstothesamelevelandrange

    ofemploymentservicesandsupportsasotherpeoplereceivingsocial

    assistance.Inadditiontochildcareandhousingsupports,whichthey

    accessthroughmunicipalitiesandsomeFirstNations,peoplewith

    disabilitieswouldalsobeabletoaccessemploymentservices.This

    approachwouldallowaonedoorentrytoservicesandimproveease

    ofaccessforclients.Municipal/FirstNationdeliverywouldprovidea

    commonentrypointforallpeopleseekingemploymentandsocial

    services,whichwouldreducethestigmaassociatedwithsocial

    assistance.This

    approach

    would

    also

    build

    on

    municipalities

    and

    First

    Nationsexpertiseinlocaleconomicdevelopmentandworkforce

    planning.

    Inadditiontointegrationofsocialassistanceemploymentservicesat

    thelocallevel,linkagesbetweenmunicipalities/FirstNationsandEO

    couldbestrengthenedinordertoimproveaccesstothefullsuiteof

    EOservices.Betterlinkagescouldbeachievedthroughinformation

    sharingandserviceagreements.Theseagreementscouldfocusthe

    rolesandresponsibilitiesinvolved.Forexample,municipalitiesand

    FirstNationscouldprovideintensivecasemanagementtopeoplewho

    havemultiple

    barriers

    to

    employment

    and

    refer

    people

    who

    are

    job

    readytoEOor,forFirstNations,tothesupportsavailablethroughthe

    federalAboriginalSkillsandEmploymentTrainingStrategy(ASETS).

    Wheretheyhavetheinterestandhavedevelopedthecapacity,

    municipalitiesandFirstNationscouldtakeontheroleofdesignated

    EOserviceproviders.ThiswouldrequireachangeintheProvinces

    currentapproachtoselectingproviderstoformitsEOnetwork.Some

    municipalitieshavealreadystructuredtheiremploymentservicesand

    supportstoserveabroaderpopulationaswellaspeoplereceiving

    socialassistance.

    c)EmploymentOntariodeliversallemploymentservices

    Athirdapproachcouldbetoconsolidateallemploymentserviceswith

    EOproviders.Socialassistanceadministratorscouldretain

    responsibilityforoverallcasemanagementofpeoplereceivingsocial

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    assistance,includingreferralstoEOandotherservices,andfor

    ensuringthatpeopleareparticipatinginemploymentrelated

    programs.

    Inthis

    model,

    it

    would

    be

    important

    to

    ensure

    that

    the

    specialized

    or

    intensiveservicesthatsomesocialassistancerecipientsneedwould

    beavailable.Thisapproachwouldalsorequireimprovedand

    integratedlocallabourmarketplanninginordertotakeadvantageof

    municipalandFirstNationsexpertiseinlocaleconomicdevelopment

    andtheirconnectionstoemployersintheircommunities.

    Weareawarethatanystructuralchangeinthewayservicesaredelivered

    wouldlikelyinvolvechangesinaccountabilitiesandreportingrelationships.

    Newapproachestodeliverymayalsohaveanimpactonstaffroles,which

    wouldrequire

    significant

    discussions

    with

    Ontario

    Works

    and

    ODSP

    caseworkersandtheirunions.

    DISCUSSIONQUESTION

    Whichapproachwouldbemosteffectiveinimprovingthedeliveryofemploymentservices?

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    Chapter2:

    AppropriateBenefitStructure

    Thereviewwillmakerecommendationsthatwillenablethegovernmentto

    establishanappropriatebenefitstructurethatreducesbarriersandsupports

    peoplestransitioninto,andattachmentwithin,thelabourmarket.

    TERMSOFREFERENCEFORTHEREVIEW

    TheTerms

    of

    Reference

    for

    the

    review

    ask

    us

    to

    make

    recommendations

    to

    improveemploymentoutcomesforpeoplewhocanworkandtoprovide

    adequateincomesecurityforthosewhocannot.Theyalsorequireusto

    adviseonmethodologiesfordeterminingthebenefitstructureandlevelof

    rates.

    Withinthoserequirements,wewanttomakerecommendationsthatachieve

    threekeyobjectives:

    Adequacyofbenefits Fairness

    as

    between

    people

    who

    are

    receiving

    social

    assistance

    and

    lowincomepeoplewhoareworkingbutnotreceivingsocial

    assistance

    WorkincentivesToachievetheseobjectivesefficiently,anewratestructureforbothOntario

    WorksandODSPmustalsobelesscomplexandmoretransparent.

    BalancingAdequacy,FairnessandIncentivestoWork

    Thefollowingsectiondiscussesthechallengesofachievingtherightbalance

    amongthethreeobjectivesbydescribing:a)howtheyinteractwithone

    another;b)thedifficultiesinestablishingaratemethodology;andc)howthe

    tradeoffsbetweenthethreeobjectivescouldbeaddressed.

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    a)Interactions

    OttawaPublicHealthpointedouttousthatinOttawa,afamilyoffourwith

    childrenovertheageofsixcanexpecttopay$759permonthfornutritious

    foodand

    an

    average

    rent

    of

    $1,227.

    If

    this

    family

    relies

    on

    Ontario

    Works,

    alongwithchildrensbenefitsandothertaxcredits,OttawaPublicHealth

    estimatesthattheywouldbeleftwithonly$25afterrentandfoodcosts.A

    singlepersoninOttawacanexpecttopay$254permonthfornutritiousfood

    andanaveragerentof$715forabachelorapartment.Ifthatpersonrelieson

    OntarioWorksandtaxcredits,OttawaPublicHealthestimatesthatthe

    individualwouldbeshort$334eachmonth.Weheardfrommanypeople

    thatthebenefitstructureshouldmorecloselyreflectthecostofliving,

    includingthecostofnutritiousfood,securehousingandcommunity

    participation.

    Thebenefitstructuremustalsotakeintoaccountfairnessasbetweenlow

    incomeworkersandpeoplereceivingsocialassistance.Peoplereceiving

    socialassistancemayhavesomeemploymentearningsandremaineligible

    forsomefinancialsupportandotherbenefitsfromsocialassistance.Therate

    structureshouldnotleadtoasituationwhereapersonworkingatalow

    wagejobandnotreceivingsocialassistanceisatadisadvantagecompared

    withapersonworkingatthesamejobandalsoreceivingsomesupportfrom

    socialassistance.

    Thebenefitstructureshouldalsoensurethatworkpays;inotherwords,that

    thereissufficientfinancialincentiveforapersontotakeonemployment.We

    alsohavetorememberthatthereisconsiderablediversityinthepopulation

    receivingsocialassistance,andmanyfactorscanaffectapersonsdecisionto

    moveintoemploymentorabilitytodoso.Wehavenowayofknowinghow

    muchanyparticularindividualwouldbeaffectedbytheextenttowhichwork

    pays;forexample,somepeoplemayattachconsiderablevaluetothenon

    financialbenefitsofworking,suchasinclusionorparticipationinthe

    community.However,theliteraturesuggeststhatmorepeopleareattracted

    toworkasthefinancialrewardsforworkingincrease,sobalancingthe

    objectivesofadequacy,fairnessandincentivesisimportant.

    Toarriveataratestructurethatbalancesthesethreeobjectives,weneedto

    considerthefollowing:

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    Anadequacymeasure:Whatlevelofincomeisnecessarytoobtainthebasics,suchassafe,cleanhousing,anutritiousdiet,clothingand

    transportation?

    Areference

    wage:

    How

    do

    social

    assistance

    rates

    and

    benefits

    comparewiththewagesandassociatedbenefitsthatanindividual

    mightreceiveinthelabourmarketiftheyweretoexitsocial

    assistanceforemployment?Weneedtobeabletocomparesocial

    assistanceincomeswiththisreferencewage.

    Abenefitwithdrawalrate:Atwhatrateshouldbenefitsbereducedorwithdrawnwhenpeoplebegintoearnemploymentincome?The

    benefitwithdrawalrateisanimportantpartoftheMarginalEffective

    TaxRate(METR),asexplainedintheboxbelow.

    TheMarginalEffectiveTaxRate(METR)istherateatwhichincometestedtaxcredits

    andbenefitsarewithdrawn,combinedwiththeimpactofincometaxes,asincomerises

    throughincreasedearnings.TheleveloftheMETRdeterminestheextentofthe

    financialincentivetowork.IfMETRsarelow,peoplelosetheirbenefitsmoreslowlyas

    theybegintoearn,increasingtheirincentivetowork.IfMETRsarehigh,peoplelose

    theirbenefitsmorequickly,reducingtheincentivetowork.

    CurrentlyinbothOntarioWorksandODSP,benefitsarewithdrawnatarateof50cents

    foreverydollarearned.Thisrate,combinedwiththelossofanyotherbenefits,or

    increasesinincometaxesowedresultingfromincreasedearnings,formstheoverall

    METR.

    Thesocialassistancebenefitwithdrawalrateof50percentisintendedtoprovidean

    incentiveforpeopletomakethetransitiontoemployment.Itwasintroducedin2005,

    replacingamorecomplexapproach,involvingdifferentratesofwithdrawalatdifferent

    earningsthresholds,whichwasconfusingtoclients.Thereisnoconsistentapproach

    usedamongjurisdictions,anditisverydifficulttodeterminetherightlevelof

    incentive.

    Therelationshipbetweenadequacy,thereferencewageandthebenefit

    withdrawal

    rate

    is

    such

    that

    if

    steps

    are

    taken

    to

    address

    any

    two

    of

    them,

    thethirdcannotbecontrolledindependently.Thisisillustratedinthe

    followingthreeexamples:

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    Example1:

    Benefitsaresetatanadequatelevelandarephasedoutentirelyatthepointwhen

    earningsreachthereferencewage.Thisautomaticallydeterminestherateatwhich

    benefitsare

    withdrawn

    as

    income

    is

    earned.

    Example2:

    Benefitsaresetatanadequatelevelandtherateatwhichbenefitsarewithdrawnas

    incomeisearnedisestablished.Inthiscase,theincomelevelatwhichbenefitsarefully

    withdrawnwillbedifferentfromthereferencewage.

    Example3:

    Areferencewageandtherateatwhichbenefitsarewithdrawnarebothset.Inthis

    case,thelevelofbenefitswillbedeterminedautomaticallybythisformula,andmayor

    maynotmeetthelevelofadequacy.

    Aswetrytobalancethethreeobjectivesofadequacy,fairnessand

    incentives,wedosointhecontextofthegovernmentscommitmentto

    reducingpovertyinourprovince.Someoftheissuesaretechnicaland

    complex.Wehavetotacklethem,butwearemindfulthatadequacyisreally

    aboutwhetherpeoplewhohavefallenonhardtimescanadequatelyfeed,

    clotheandhousethemselvesandtheirfamilies.

    Inourdiscussions,weheard,frompeoplewithlivedexperienceofsocial

    assistance,thatthecurrentbenefitstructureisnotworking.Theytoldusthat

    formany,

    the

    threshold

    of

    adequacy

    is

    not

    being

    met,

    and

    that

    people

    should

    beabletoretainagreaterportionofanyearnedincome,atleastuptoa

    pointofmorecloselyreachingadequacy.Weoftenheardthesuggestionthat

    thebenefitwithdrawalratethatapplieswhenpeoplebegintoearn

    employmentincomeshouldbeloweredfromthecurrent50percent.

    LoweringtherateofwithdrawalofbenefitsorMETRwouldimprovethe

    financialincentivetoworkforsocialassistancerecipients.However,itwould

    alsomeanthatsocialassistancerecipientswithemploymentearningswould

    continuetoreceivesocialassistanceathigherincomesfromearningsthan

    theydo

    now,

    and

    could

    be

    better

    off

    than

    people

    who

    are

    working

    at

    similar

    jobsbutnotreceivingsocialassistance.Forexample,iftheamountofearned

    incomeretainedincreasedfrom50percentto75percent,theearned

    incomelevelatwhichapersonwouldexitsocialassistancewouldbefour

    timesthesocialassistancerate.Apersoninthissituationwouldhaveamuch

    higherincomeatthatpointthanalowwageworkerwouldearnfrom

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    employmentonly.Ontheotherhand,wewerealsotoldthatpeoplewere

    opentotheideaofretaininglessoftheirearningsifratesweremore

    adequatetobeginwith.

    Itmust

    be

    emphasized

    that

    the

    dilemma

    presented

    by

    the

    trade

    offs

    betweenadequacy,fairness,andincentivesisrootedinthelabourmarket,

    wherewagescanbelow,andthereisgrowingincomedisparity.Theway

    forwardtomanagethesetradeoffsandachieveanappropriatebenefit

    structurewouldbefarlessdifficultifthelabourmarketprovidedbetterand

    moreequitableincomesandbenefits.Withtheprevalenceoflowwage,non

    standardwork,movingintoemploymentoftenmeansaninsecurefuture,

    relativelylowearnings,andalossofvaluableextendedhealthbenefitssuch

    asprescriptiondrug,dental,andvisioncare.

    Individualswho

    exit

    Ontario

    Works

    for

    employment

    may

    continue

    to

    receive

    healthbenefitsforsixto12months.PeoplewithdisabilitiesreceivingODSP

    haveaccesstothesebenefitsindefinitelyaftertheyexitsocialassistancefor

    employment,althoughmanyODSPrecipientsweheardfromareunderthe

    mistakenimpressionthattheywilllosetheirhealthbenefitsiftheyreturnto

    work.

    Intodaysjobmarket,thevastmajorityofpeopleworkingintemporary,part

    time,orlowwagejobsdonothaveemployersponsoreddental,medical,or

    druginsurance.Oftwopeopleworkingsidebysideatthesamejob,theone

    whois

    in

    the

    process

    of

    exiting

    social

    assistance

    continues

    to

    have

    health

    benefitsforaperiodoftimewhiletheother,whodidnotreceivesocial

    assistance,hasnohealthcoverageinthisworkplace.Thelackoffairnessin

    thissituationisapparent.Weheardinourdiscussionsthatlosinghealth

    benefitsuponmovingintoemploymentcouldbeapowerfuldisincentiveto

    exitingtheprogram.Manypeople,especiallyparentswithchildrenwhohave

    medicalconditionssuchasasthma,toldusthattheyfounditverydifficultto

    leavesocialassistancegiventheriskofnothavinghealthbenefits.The

    conversemayalsobetrue:theavailabilityofhealthbenefitsmaybeafactor

    inseekingsocialassistanceforpeoplewhoneedthesebenefitsbutcannot

    otherwiseafford

    them.

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    comparedwithanyofthelowincomemeasures(seeAppendixB:

    SocialAssistanceIncomesComparedwithLowIncomeMeasures).Thereare

    widevariationsinhowincomescomparewitheachmeasure,inpercentage

    terms,

    across

    different

    types

    of

    recipients

    and

    across

    Ontario

    Works

    and

    ODSP.Forexample,asoleparentwithonechildreceivingODSPreceives

    $24,882(includingchildrensbenefits)ayear,or106percentoftheMBM

    thresholdforasingleparentwithonechild(butasnotedabove,theMBM

    doesnotconsideradditionalcostsoflivingwithadisability).Asingleperson

    receivingOntarioWorksreceives$7,952ayear,or48percentoftheMBM

    thresholdforasingleperson.

    Itisalsodifficulttofindabenchmarkfordeterminingtheratelevelsthat

    wouldresultinfinancialincentivestowork.Thereisnoobviouslabour

    marketincomebenchmarkorreferencewagetouseforcomparisonwith

    socialassistance

    incomes

    to

    determine

    whether

    an

    individual

    would

    be

    better

    offworking.Itcouldbebasedonanyofthefollowing:

    Fulltimehoursatgeneralminimumwage,whichissetbyprovincialpolicy

    Theaverageactualearningsofpeoplewhohavefullyexitedthesocialassistancesystem,basedonthefirstyearfollowingtheirexit

    Aproportionoftheaverageactualemploymentearningsofworkingage

    adults

    Areferencewageisintendedtocapturewhatpeoplemightexpecttoearn

    throughemployment.Inpractice,however,peoplemayearnmoreor(more

    often)lessthantheirexpectations.Actualearningsforpeopletransitioning

    fromreceivingsocialassistancewillvary,dependingonlocallabourmarket

    conditionsandanindividualscapabilitiesandskills.Thismeansthatany

    benchmarkforareferencewagewillhavelimitations.

    Settingthereferencewageatthefulltimeminimumwagewouldreflectthe

    lowestamountthatpeoplemightearnifworkingfulltime;however,

    minimumwage

    is

    apolitical

    construct

    without

    aclear

    methodology

    for

    arrivingatthefigure.Averageactualearningsafterexitfromsocialassistance

    wouldnotreflecttherangeofcapabilitiesandearningpotentialofpeople

    receivingsocialassistance.Thereisasimilarproblemwithusingaproportion

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    ofaverageactualemploymentearnings,andfindingarationalefor

    determiningwhatproportionshouldbeusedisafurtherdifficulty.

    Combiningthesetwolessthanperfectmeasuresofadequacyandincentives

    toarrive

    at

    arate

    structure

    raises

    further

    questions.

    For

    example,

    rates

    could

    bebasedonaproportionoftheMBMandaproportionofareferencewage.

    Whataretheappropriateproportions?WhatpercentageofMBMis

    acceptableforimprovingtheadequacyofsocialassistance?Whatpercentage

    ofareferencewageisenoughtoensureafinancialincentivetowork?As

    notedabove,thereisgreatdiversityamongpeoplereceivingsocial

    assistance,andpeoplewillresponddifferentlytovariouskindsofincentives

    towork.

    c)AddressingtheTradeOffs

    Thetradeoffsbetweentheobjectivesofadequacy,fairnessandincentivesto

    workarecomplex.Eventhoughthedifficultiesarefirmlyrootedinthe

    structureofthelabourmarket,weneedtoaddressthem.Thefollowingare

    twoapproachesthatcouldeasethedilemma.

    i)ExtendedhealthbenefitsforalllowincomeOntarians

    Thisapproachinvolvesmakingworkpaybyprovidingextendedhealth

    benefits,suchasprescriptiondrug,dental,andvisioncare,ona

    universal,incometestedbasistoalllowincomeOntarians,regardless

    ofwhether

    they

    are

    working

    or

    receiving

    social

    assistance.

    Several

    provinceshavetakenstepstoprovideextendedhealthbenefitsto

    lowincomeearnerswhoarenotreceivingsocialassistance.For

    example,Albertaprovideslowincomeadults,whoarenotreceiving

    socialassistance,withprescriptiondrug,dental,andvisioncare

    benefitsiftheydonotreceivethesebenefitsthroughtheiremployers.

    Itmaybeeasytomakethecaseforthisapproach.MostCanadians

    believe,formanygoodreasons,thatideallyhealthbenefitsshouldbe

    availabletoall.However,thereisthepracticalquestionofhowtopay

    forsuch

    an

    expansion

    of

    health

    benefits.

    Should

    government

    fund

    it

    directly,orshouldemployersberequiredtoofferthesebenefitsto

    theirlowincomeemployees?

    Weknowthatitisanunevenplayingfieldwhenitcomestoemployer

    providedextendedhealthbenefits.Introducinggovernment

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    supportedextendedhealthbenefitscouldleademployerstodecrease

    thebenefitstheyprovideiftheycurrentlyofferthem.However,there

    maybestrategiestohelpleveltheplayingfield,suchasapooled

    insurance

    program

    for

    employers

    not

    currently

    providing

    benefits.

    ii)Varytheratestructureovertime

    Inthisapproach,aratestructurecouldbeestablishedthatchanges

    overtheperiodinwhichanindividualreceivessocialassistance.The

    rationaleisthatincentivestoencouragetransitiontoemployment

    maybemoreimportantintheshortterm,butinthelongterm,the

    needforadequacymayincrease.

    AreportfortheSocialPlanningCouncilofWinnipeg8 suggeststhat,for

    peoplewhoreceivesocialassistanceforashorttime,itmaybe

    sufficienttosupportonlybasicneeds,includingsomeoftheitems

    coveredbytheMBM(suchasfood,clothingandfootwear,shelter,

    personalneeds,householdsuppliesandtransportation).Overthe

    longerterm,peopleneedtobeabletocoveradditionalcosts,suchas

    recreationcostsforchildrenandreplacementoffurnitureand

    appliances,tomaintainabasiclifestyleandparticipateinthe

    community.

    Usingthisrationale,ashorttermbasicratecouldapplyduring,for

    example,thefirst18to24months,withadditionalfundsavailable

    onlyin

    emergency

    situations.

    This

    would

    ensure

    that

    abasic

    level

    of

    benefitisavailableforpeopleinneedoftemporaryassistance.Rates

    couldbesetatalevelbelowthereferencewageinordertomaintain

    incentivesforseekingemployment.

    Peoplewhoareunsuccessfulinsecuringemploymentwillbeinneed

    oflongertermincomesupport.Manydifferentfactorscouldleadto

    thissituation,includinglackofavailablejobs,lackofopportunity

    owingtodiscriminationorstigmaattachedtohavingadisability,lack

    ofaccesstoaffordablechildcare,beinghomeless,multiplehealthor

    socialbarriers,

    and

    many

    others.

    After

    the

    initial

    period

    described

    above,ahigherratecouldbeavailabletoreflectlongerterm

    adequacy.Thetradeoffbetweenadequacyandincentivetoworkis

    8SeeHarveyStevens(2011),Improvingtheadequacyofsocialassistancebudgets:Arationalefor

    makingcurrentratesmoreadequateandamethodologyforpricingbudgets.

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    morerelevanttothosewhoarecapableofworkingthanforthose

    whocannotwork.

    Oneofthequestionsaboutthistypeofdesigniswhetheritwould

    reducethe

    incentive

    for

    people

    to

    exit

    the

    program

    once

    they

    receive

    socialassistanceatthehigherrate.Anotherquestioniswhethersome

    people(suchaspeoplecaringforpreschoolchildrenorsufferingfrom

    amedicalcondition)shouldbeeligibleforthehigherrateattheoutset

    ifitcanbeassumedthattheywillrequireassistanceoverthelonger

    term.

    d)UniversalIncomeTestedBenefits

    Atsomeincomelevels,therearemeasuresthatmayalsohelpeasethetrade

    offsby

    making

    work

    pay

    and

    improving

    fairness.

    i)Earnedincomesupplement

    Anearnedincomesupplementcanbeavaluablemechanismto

    supportlowincomeworkers.Manyjurisdictionshaveintroducedsuch

    supplements,includingmanyU.S.states.In2007,Canadaintroduced

    theWorkingIncomeTaxBenefit(WITB)toenhancetheincomesof

    lowincomeworkersandprovideanincentiveforthosenotworkingto

    entertheworkforce.

    Ascurrently

    designed,

    WITB

    is

    not

    working

    as

    well

    as

    it

    could

    to

    meet

    thatobjective.9 Thevalueofthebenefititselfislow,anditbeginsto

    phaseoutatanincomelevelwellbelowfulltimeminimumwage.For

    peoplereceivingsocialassistancewhilemovingintoemployment,

    withdrawalofWITBatsuchlowearningslevelsandwithdrawalof

    socialassistanceatthesametimemaymeanthattheywouldbe

    worseoffbyexitingsocialassistance.Abetterdesignedearned

    incomesupplement,withahigheractualvalueandlaterwithdrawalas

    incomerisesbeyondareferencewage,wouldbemorelikelyto

    provideincentivetoexit.

    9ItshouldbenotedthatOntariosPovertyReductionStrategyrecommendedchangestothe

    federalWITB.

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    Inamethodologyforsettingrates,whatproportionswouldbalanceadequacy,fairnessandincentives?

    ShouldhealthbenefitsbeprovidedtoalleligiblelowincomeOntarians?

    If

    so,

    how

    should

    the

    cost

    be

    covered?

    ShouldOntariouseatworateapproach,basedonhowlongsomeonerequiressocialassistance?Ifso,shouldtherebeexemptionsfrom

    startingatthelowershorttermrate?

    Wouldanearnedincomesupplementbeagoodmechanismtoincreasetheincentivetowork?Ifso,howshoulditbedesigned?

    Wouldahousingbenefitimprovefairnessandtheincentivetowork?Ifso,howshoulditbedesigned?

    DesigningBenefitsforPeoplewithDisabilities

    Thedilemmaoftradeoffsbetweenadequacy,fairnessandincentivesiseven

    morepronouncedindesigningabenefitstructureforpeoplewithdisabilities.

    Historically,peoplewithdisabilitiesreceivedsocialassistanceunderthe

    FamilyBenefitsAct(FBA).UndertheFBA,ratesweresomewhathigherthan

    theratesforpeoplewhowereexpectedtoseekemploymentandwho

    receivedsocialassistanceundertheGeneralWelfareAct(GWA).In1995,

    GWArateswerereducedby21.6percent,whileratesforpeoplewithdisabilitiesundertheFBAweremaintained.In1997,whenODSPreplacedthe

    FBA,ratescontinuedatahigherlevelthantheOntarioWorksratesthat

    replacedtheGWA.Wecouldnotfindastatedreasonfortheratedifferential,

    butitislikelyinrecognitionofthehigherlivingcostsofsomepeoplewith

    disabilities,aswellasexpectationsthattheymayhavelowerearning

    potential.

    Withthehigherrates,ODSPbenefitsaremoreadequatethanOntarioWorks

    benefits.TheODSPbenefitstructureputsapriorityonadequacyoverfairness

    (bycomparison

    with

    low

    income

    workers)

    or

    incentives.

    This

    makes

    sense

    in

    asystemthatassumesthatmostpeoplewithdisabilitiesareunlikelytowork.

    However,weneedtoshiftawayfromthatassumption.Weneedtorecognize

    theworkaspirationsofpeoplewithdisabilities,providecriticalemployment

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    supportsandservices,andactivelysupportasuccessfultransitionintothe

    labourmarketforthosewhocanwork.

    WeweretoldthatODSPrequiresacultureshift,awayfromafocuson

    disabilityand

    toward

    afocus

    on

    ability.

    At

    the

    same

    time,

    the

    benefit

    structureneedstobetteraddressincentivestoworkandfairnessforlow

    incomepeoplewithdisabilitieswhoarecurrentlyworkingandnotreceiving

    ODSP.Thiswillnotbeaneasytask,butitiscriticalthatwefindwaysto

    improvethecurrentsituation.

    Inthinkingaboutsolutions,itisimportanttoconsiderthetwodimensionsof

    incomesupportforpeoplewithdisabilities,asmentionedabove:additional

    livingcostsandlowerearningpotentialofsomepeoplewithdisabilities

    resultingfrombarrierstoeducationalopportunitiesandemployment.

    Withrespecttolivingcosts,therehasneverbeenaclearmethodologywithin

    socialassistancefordetermininghowmuchhigherratesshouldbeinorderto

    reflectcosts.Atasystemlevel,quantifyingtheextracostsrelatedtodisability

    isdifficultbecausepeoplehavesuchvaryingneeds.Itwouldinevitably

    involveaveragingthecosts,whichwouldnotreflecttheactualcostsfor

    individuals.Still,throughtheengagementprocess,disabilityandother

    organizationsrecommendedthatthegovernmentworkinpartnershipwith

    peoplewithdisabilitiestoassessthedirectcosts(e.g.,medicalsupplies)and

    indirectcosts(e.g.,needingmoretimetocompletetasks).

    Despitethedifficultyofquantifyingcosts,programsorsupplementsthat

    coverthehighercostsoflivingwithadisabilityhaveanimportantroleto

    play.Anumberofsuchprogramsdoexist.Forexample,forlowincome

    peoplewithdisabilities,thecostofpurchasingcertainassistivedevicesis

    coveredthroughtheMinistryofHealthandLongTermCarescostbased

    AssistiveDevicesProgram.Somemedicalcostsaredefrayedthroughthe

    MedicalExpenseTaxCredit.Itisimportanttoremember,however,thatthe

    costsofsomedisabilitiesarefarlesstangible,andverydifficulttoassess.

    Thereisalsoanimportantroleforsomeformofincomesupplementthat

    recognizesthelowerearningpotentialofsomepeoplewithdisabilities.

    Chapter1describessomeofthemanybarrierstoemploymentthatpeople

    withdisabilitiescanexperience,includingnothavingtherightskillsand

    training,facingworkplacediscrimination,andtheabsenceofworkplace

    accommodation.Thesebarrierslimittheemploymentopportunitiesavailable

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    topeoplewithdisabilities.Aslongasthebarrierscontinuetoexist,and

    reducetheearningpotentialofsomepeoplewithdisabilities,wemustfind

    effectivewaysofprovidingthemwithadditionalincomesupport.Wemust

    also

    bear

    in

    mind

    that

    some

    people

    with

    severe

    disabilities

    are

    unlikely

    to

    generatesignificantearningsovertheirlifetimes,andweneedtoensurethat

    theyhaveincomesecurity.

    SinceratesinODSParecurrentlyhigherthaninOntarioWorks,anincome

    supplementisalreadybuiltintothecurrentratestructure.Forpeoplewith

    disabilitieswhoareworking,thedisabilitytopupintheWITBalsoactsasa

    typeofincomesupplement.Ideally,however,lowincomepeoplewith

    disabilitiesshouldhaveaccesstoanincomesupplementrelatedtotheir

    disabilityinsteadofrelatedtowhethertheyreceivesocialassistance.Thisisa

    matteroffairness,anditwouldhelpaddressthetradeoffdilemma.There

    arevarious

    approaches

    to

    designing

    and

    delivering

    such

    asupplement.

    TheratedifferentialwithOntarioWorkscouldberemovedfromthecurrent

    ODSPrateandanewsupplementarydisabilitybenefit,outsidethesocial

    assistancesystem,couldbeprovidedtoalllowincomepeoplewith

    disabilities.Asapersonsemploymentearningsincreased,thisbenefitcould

    bephasedout.Ineffect,thismodelwouldmirrorthegovernmentsapproach

    intheOntarioChildBenefit.Itprovidessupporttochildreninalllowincome

    families,regardlessofwhethertheyarereceivingsocialassistance.

    Determiningthevalueofthisadditionalfinancialsupportwouldrequiresome

    analysisand

    design

    work.

    Anewprogramcouldalsobedevelopedtoprovideasecureandadequate

    basicincomeforpeoplewithseveredisabilitieswhoareunlikelytogenerate

    significantearningsovertheirlifetimes.Theprogramcouldbesimilartothe

    supportlowincomeseniorsreceivethroughtheOldAge

    Security/GuaranteedIncomeSupplement/OntarioGuaranteedAnnual

    IncomeSystem,orsimilartoAlbertasAssuredIncomefortheSeverely

    Handicapped(AISH)program.Anothermodeltoconsidercouldbethebasic

    incomeplanforpeoplewithseveredisabilitiesthathasbeenproposedbythe

    CaledonInstitute.

    10

    10SeeMichaelMendelson,KenBattle,SherriTorjmanandErnieLightman(2010),Abasicincome

    planforCanadianswithseveredisabilities.

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    Intheengagementprocess,somepeoplesaidthatthistypeofbenefitmodel

    makessenseforpeoplewhohavelittleprospectofworking.Othersargued

    againstanapproachthatdividespeopleaccordingtoseverityofdisability

    because

    it

    does

    not

    account

    for

    the

    changeability

    of

    disability,

    particularly

    episodicdisabilities.Achallengeinthismodelisthat,asdiscussedin

    Chapter1,attemptingtoassessworkcapacitycanbeverydifficult.

    DISCUSSIONQUESTIONS

    Howshouldincomesupplementsforlowincomepeoplewithdisabilitiesbedesignedanddelivered?Shouldsuchsupplementsbe

    providedoutsidethesocialassistancesystem?

    Shouldtherebeaseparatebasicincomeprogramforpeoplewithsevere

    disabilities

    who

    are

    unlikely

    to

    generate

    significant

    earnings?

    DealingwiththeComplexityofBenefits

    Thecurrentarrayofbenefitsandratesattemptstoreflecttherangeof

    individualcircumstances.Socialassistancenowpaysabasicneedsamount

    andashelterallowance,basedonanumberoffactors.Factorsincludefamily

    type(singleindividual,soleparent,couple),thenumberand(forODSP)age

    ofanychildren,andlivingarrangements.

    Addedto

    this

    structure

    is

    arange

    of

    special

    benefits

    to

    address

    specific

    client

    needs.Theseincludebenefitstoassistwithaddedcosts,forexamplewhen

    startingfulltimeemploymentorforpeoplewhorequirespecialdietstohelp

    managemedicalconditions.Somespecialbenefits,suchasassistancewith

    thecostofmoving,repairinghouseholdfurniture,oradditionalworkrelated

    expenses,areconsidereddiscretionaryandmaybeavailableinsome

    municipalitiesandnotothers.

    Asthisstructureaimstoaddressawiderangeofindividualcircumstances

    andneeds,ithasbecomeverycomplicatedanddifficulttoadminister.We

    alsoheard

    that

    the

    current

    structure

    is

    inconsistently

    applied,

    at

    the

    administratorsdiscretion,andisnotalwaystransparenttoclients.

    Oneapproachtodealingwiththeseissuesistosimplifythestructureby

    mergingsomeorallofitselements:

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    receivingsocialassistance,throughtheprogramsandpolicies

    deliveredthroughtheMinistryofHealthandLongtermCare.

    Thecurrentmethodofcalculatingratesiscomplex,andtheresultingratesdo

    notreflect

    actual

    costs,

    such

    as

    the

    expenses

    of

    asingle

    person

    versus

    a

    couple.TheMBMusesascalederivedfromthecostsforafamilyoffourto

    calculaterelativecosts;theremaybeotherapproaches.Further,thereisno

    rationaleforthehigherbasicneedsamountprovidedtoanondisabled

    spouseofanODSPrecipientcomparedwithaspouseofanindividual

    receivingOntarioWorks.Weneedabetterrationaleforthedifferentrates

    thatapplytodifferenttypesofhouseholdsorfamiliesandabetterwayof

    calculatingthoserates.

    Clearly,therearemanywaystoapproachthetaskofsimplifyingand

    improvingthe

    benefit

    structure.

    It

    will

    be

    important

    to

    look

    at

    each

    of

    the

    elementsofthecurrentstructuretodeterminewherechangesareneeded

    andwhichonesmakethemostsense.

    DISCUSSIONQUESTIONS

    Howshouldthecurrentratestructurebechangedtoreducecomplexity?

    Shouldsomespecialbenefitsberolledintoastandardrate?Ifso,whichones?

    Shouldthespecialdietaryneedsforalllowincomepeople,includingthosereceivingsocialassistance,beaddressedthroughtheMinistryof

    HealthandLongTermCare?

    Howshouldthedifferentratesfordifferentfamilytypesbeestablished?

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    Chapter3:

    EasiertoUnderstand

    Thereviewwillmakerecommendationsthatwillenablegovernmentto

    simplifyincomeandassetrulestoimproveequityandmakeiteasierto

    understandandadministersocialassistance.

    TERMSOFREFERENCEFORTHEREVIEW

    Amajor

    theme

    in

    the

    engagement

    process

    was

    the

    complexity

    of

    the

    social

    assistancesystem.Bothcaseworkersandpeoplereceivingsocialassistance

    commentedonthedifficultyofnavigatingthemazeofbenefits,eligibility

    criteria,rules,andexceptions.Weheardfromsomecaseworkersthatthey

    canspend70percentoftheirtimeadministeringtherules.Manypeople

    recommendedchangestospecificrules,suchasthoserelatedtoearnings

    exemptions,treatmentofotherincome(includingchildsupport),thebenefit

    unit,andassets.MoredetailonrulesisprovidedintheCommissionsreport

    ontheengagementprocessandwillbeincludedinourfinalreport.

    In

    this

    chapter,

    we

    look

    at

    the

    main

    systemic

    reasons

    for

    complexity,

    explore

    approachestoensurecompliance,andquestionsaboutrisktolerance.We

    alsolookattherulesassociatedwiththetreatmentofassets,asagood

    exampleofcomplexityinthesystem,anddiscusspossibleapproachesto

    change.

    Complexity,ComplianceandRiskManagement

    Thecomplexityofthecurrentsystemarisesfromthreemainsources:the

    complexityofthepolicyobjectivesthatunderliethedesignoftheprograms,

    asurveillance

    approach

    to

    monitoring

    compliance,

    and

    the

    administration

    ofriskthattakesplacewithinapublicandpoliticalenvironment.

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    identificationtoolthatwillbeusedtobettertargetpeopleforeligibility

    reviewswhomaynotbereportingincomeorchangesinotherfinancial

    arrangements.

    Aneffective

    audit

    based

    approach

    should

    produce

    the

    same

    level

    of

    complianceasthesurveillanceapproach.Theadvantageofanauditbased

    systemisthatitcanmoreefficientlyfocusadministrativeresourcesonhigh

    risksituations,potentiallyfreeingupresourcestoimprovedirectsupportsto

    people.Themajorityofsocialassistancerecipientsdonotmisusethesystem,

    andthisapproachalsohastheadvantageoftreatingthemwithahigherlevel

    ofdignityandtrust.

    However,thereisamajorchallengeinmakingtheauditbasedapproach

    practical:selectiveauditingiseffectiveonlyifthosecaughtmisusingthe

    systemface

    strong

    enough

    penalties

    to

    discourage

    others

    from

    misusing

    the

    system.Suchpenaltiesarenotasdifficultachallengeintheadministrationof

    taxcollection.Asdiscussedabove,inasocialassistancesystemthatprovides

    alowlevelofbenefitstobeginwith,itisasubstantialchallengetofind

    enforceablepenaltiesthatarestrongenoughtodiscouragemisuse.

    Weneedtoconsidertheacceptablelevelofrisktolerancetomaintainthe

    integrityofthesystem.Thereisacostbenefitaspecttomanagingrisk:the

    costofincreasedenforcementsetagainstthepotentialoffurtherreducing

    misuse.Itcanbechallengingtoweighthecostsandbenefitsofanew

    approachagainst

    the

    level

    of

    political

    and

    public

    tolerance

    for

    not

    catching

    misuse.Thequestionofanappropriatelevelofrisktoleranceremains,in

    eitherthecurrentsystemorthealternativeauditbasedsystem,assuming

    appropriatepenaltiescanbefound.

    DISCUSSIONQUESTIONS

    Shouldthesocialassistancesystemmovefromasurveillanceapproachtowardanauditbasedsystemofverificationand

    monitoring?

    Whatpenalties

    would

    be

    required

    and

    feasible

    in

    an

    audit

    based

    system?

    Whatistherightlevelofrisktolerance,ineitherthecurrentsystemoranauditbasedsystem?

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    TreatmentofAssets

    Inourdiscussionsandthroughsubmissions,weheardthatthecurrent

    requirementthatindividualsdepletetheirassetsbeforebeingeligiblefor

    socialassistance

    creates

    challenges

    in

    terms

    of

    financial

    self

    sufficiency.

    Asset

    ruleswereconsistentlyidentifiedasmajorobstaclesforpeopletryingto

    makethetransitiontoworkandbecomemorefinanciallyresilient.Many

    peoplefeltthattheassetrulesaretoostringentandthattheycontributetoa

    cycleofpoverty.Wealsoheardthatthecurrentrulesassociatedwithassets

    arecomplexanddifficulttounderstand.

    Thereareanumberofchallengeswithrespecttothetreatmentofassets,

    primarilystemmingfromfundamentalpolicyconflictswithinthecurrent

    approach.Tosomeextent,theseconflictsalsodrivethecomplexityofthe

    rules.The

    following

    discussion

    looks

    at

    the

    policy

    issues

    and

    suggests

    possible

    approachestoresolvingthemandsimplifyingtherules.

    Currently,individualsareexpectedtouseallfinancialresourcesavailableto

    thembeforeturningtosocialassistance.Therationaleisthatitwouldnotbe

    appropriateforpeopletoreceiveincomesupportwhentheyhaveassetsthey

    couldusetosupportthemselves.Consistentwiththisview,assetlimitsfor

    OntarioWorksaresetatalowlevel,generallyequivalenttoaboutonemonth

    ofsocialassistanceandchildrensbenefitpayments.Ontheotherhand,one

    ofthekeyobjectivesofOntarioWorksistoassistpeopleinasuccessful

    transition

    to

    employment

    and

    achieve

    independence

    from

    social

    assistance.

    Inthiscontext,therequirementtodepleteassetsattheoutsetreducesan

    individualsfinancialresilienceandabilitytobreakoutofthecycleof

    dependence.Withassetsdepleted,itismorelikelythatpeoplewillneedto

    fallbackonsocialassistancewhenfacedwitheventemporarysetbacks.

    Morebroadly,thecurrenttreatmentofassetsunderminesanotherpolicy

    objective:encouragingpeopletosaveforthefuture.DepletionofRRSPsor

    otherretirementsavingsassets,forexample,couldunderminelongterm

    financialsecurityinlateryearsandcausepeopletoaccessothersocial

    programsoncetheyreachtheageof65.Verylowassetlimitsdonotallow

    forsavingsorthecreationofassetsthatmayassistpeopleinthelongerterm.

    Inaddition,thereisnopolicybasistoexplainwhyassetlimitsshouldbe

    higherforODSPthanforOntarioWorks.Aswiththeratedifferencebetween

    thetwoprograms(discussedinChapter2),thereisnoapparentrationalefor

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    thedifferenttreatmentofassets.Thedifferencemayreflecttheassumption

    thatindividualsgenerallyreceiveODSPforlongerperiodsoftime.Itmayalso

    reflectthefactthatODSPrecipientsarepermittedtoreceivegiftsofupto

    $6,000

    annually

    (which

    are

    then

    considered

    assets),

    another

    inequity

    betweenthetwoprograms.Similarly,thereisnoclearrationaletoexplain

    whyaspouseordependentadultchildofanODSPrecipienthashigherasset

    limitsthanthespouseordependentadultchildofapersonreceivingOntario

    Works.Formoredetails,seeAppendixC:OntarioWorksandODSPAsset

    LimitsandExemptions.

    Thereareanumberofapproachestorevisingassetrulestohelpstrengthen

    thepolicybasiswhilesimplifyingprogramrules.

    OneapproachcouldbetoincreaseOntarioWorksassetlimitstoequalthose

    ofODSP.

    This

    could

    help

    facilitate

    asuccessful

    exit

    from

    social

    assistance

    and

    resultinmoresimplifiedandstreamlinedadministration.However,raising

    assetlimitsmayalsomakemorepeopleeligibleforsocialassistance,

    increasingoverallprogramcosts.

    Asecondapproachcouldbetoincreaseassetlimitsforaninitialperiodof

    timewhenanindividualfirstenterstheprogram.Thiswouldallowthosewho

    areinneedofshorttermassistance,perhapswhileawaitingEmployment

    Insurancepaymentsorthestartdateofanewjob,toaccesssocialassistance

    withouthavingtospenddowntheirassets.

    Anotherapproachcouldbetomakechangestotherulesthatwillhelp

    improveanindividualslongertermfinancialsecurity.Forexample,thelimits

    onspecificassetssuchasRRSPscouldbeincreased,orotherassetbuilding

    strategiescouldbeintroducedsuchasIndividualDevelopmentAccounts

    (IDAs).AstudybySocialandEnterpriseDevelopmentInnovations(SEDI)

    showedthatIDAsimprovedsavingsforlowincomeearnersincludingsocial

    assistancerecipients,insevenprovincesacrossCanada.11

    Regardlessofwhetheranyoftheseapproachesareadopted,theruleson

    assetscouldbesimplifiedbyreducingthenumberofspecificexemptionsand

    introducingacombinedblankettotalassetlimit.Inthisscenario,therewould

    beonetotalassetlimitforallcombinedassets,withtheexceptionoflarge

    items,suchasaprincipalresidence,whichwouldremainspecificallyexempt.

    11SeeSocialResearchandDemonstrationCorporation(SRDC)(2010),Learningtosave,savingto

    learn:Learn$avefinalreport.

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    Quebec,forexample,setsatotal$60,000limitforliquefiableassets,which

    includesRRSPs,RESPsandtrusts.(QuebecscashlimitissimilartoOntarios,

    andotherassetssuchasprimaryresidencesandvehiclesareeachsubjectto

    separate

    maximums.)

    Thistypeofapproachwouldreducethetimeandresourcesspentintryingto

    determinethenatureofspecificassetsandappropriatetreatment,andit

    wouldmaketherulessimplertounderstandforbothindividualsand

    caseworkers.ItmayalsomeettheneedsofFirstNationswhoexpressed

    concernthatthecurrentrulesdonotreflecttherealitiesofNorthernlifeor

    makeexceptionsforitems(e.g.,snowmobiles,fishingandhunting

    equipment)thatareusedfortraditionalFirstNationsculturalpurposesor

    thatmaypromoteselfsufficiency.

    DISCUSSIONQUESTION:

    Shouldassetlimitsbechanged?Ifso,how?

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    Chapter4:

    ViableovertheLongTerm

    Thereviewwillmakerecommendationsthatwillenablegovernmentto

    ensurethelongtermviabilityofthesocialassistanceprogram.

    TERMSOFREFERENCEFORTHEREVIEW

    Achievingsubstantialimprovementsinkeyareasofthesocialassistance

    systemwillgoalongwaytowardmakingthesystemsustainableforthe

    future.Makingchangestoemploymentservicesandsupportsandtothebenefitstructure,andreducingthecomplexityofthesystemoverall,are

    discussedinthepreviouschapters.Itisalsoimportantthatwedesigna

    systemthatisviableforFirstNations,andthisisdiscussedinChapter6.

    Thischapterlooksatadditionalapproachestocoordinatingorintegrating

    socialassistanceonasystemwidebasis.Theseapproachesareintendedto

    maketheadministrationofthesocialassistancesystemandthedeliveryof

    servicestopeoplereceivingsocialassistancemoreeffectiveandefficient.We

    areawareofeffortstakingplacewithintheprovincialgovernmenttoimprove

    servicesto

    Ontarians.

    These

    include

    the

    work

    being

    done

    by

    ServiceOntario

    toexamineopportunitiestoexpanditsnetworktopotentiallydeliverservices

    onbehalfofothergovernments,aswellastheeffortstotransformOntarios

    systemofbenefitadministration.

    InChapter1,welookedatthepotentialofintegratingemploymentservices.

    Chapter2setoutapproachesforarevisedbenefitstructure,including

    providingadisabilitysupplementoutsidesocialassistance.Theremayalsobe

    approachestodeliveringOntarioWorksandODSPincomesupportthatcould

    resultinimprovedcoordinationandadministrativeefficiency.Asthese

    variousapproaches

    to

    reform

    are

    considered,

    the

    question

    arises

    as

    to

    whethertwoseparateprogramsinsocialassistanceareinfactnecessary.

    Thefollowingdiscussionsetsoutthreeapproachestoimprovingintegration

    anddeliverytohelpachievelongtermviability.Theremaybeothers.

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    OtherPrograms

    Twootherprogramsthatarepartofthesocialassistancerevieware

    discussedhere:TemporaryCareAssistance(TCA)andAssistanceforChildren

    withSevere

    Disabilities

    (ACSD).

    It

    has

    been

    suggested

    that

    for

    the

    long

    term,

    bothprogramsmaybebetteralignedwiththeMinistryofChildrenandYouth

    Services(MCYS)inlightofitsareasofresponsibilityandexpertise.

    TCAisintendedtoprovidesupportforchildreninfinancialneedwhileinthe

    temporarycareofanadult,suchasagrandparent,whodoesnothavealegal

    obligationtosupportthechild.Intheengagementprocess,some

    stakeholdersraisedconcernsthatTCAratesarelessthantheamounts

    availabletofosterparents,andthatTCAisavailableonlywhencare

    arrangementsaredeemedtemporaryatthediscretionofthecaseworker.

    Currently,TCAisnotincludedinthemandateforchildprotectionservicesas

    definedundertheChildandFamilyServicesAct.However,itisimportantthat

    childrenlivingtemporarilyoutsideoftheparentalhomeandreceiving

    financialsupportfromthegovernmentbeassuredasafeenvironmentand

    accesstoservices,includingpermanencyplanning.WelearnedthatinBritish

    Columbia,responsibilityfortemporarycareassistance(whichwassimilarto

    Ontariosprogram)wasremovedfromitssocialassistancesystem.Asaresult

    ofareviewbytheB.C.RepresentativeforChildrenandYouthin2010,the

    programwasincorporatedintothechildwelfaresystemtoensuremore

    consistent

    oversight

    of

    child

    safety

    in

    temporary

    care

    situations.

    A

    similar

    approachcouldbeconsideredforOntario.

    ACSDhelpslowandmoderateincomeparentswithsomeoftheextracosts

    ofcaringforachildwhohasaseveredisability.Parentscanreceiveupto

    $450amonthtohelpwitharangeofdisabilityrelatedcosts,suchastravelto

    medicalappointments,specialequipmentorparentalrelief.Theamount

    dependsonactualcostsandfamilyincome.AlthoughMCYShastheleadfor

    theprogram,itisestablishedbytheOntarioDisabilitySupportProgramAct,

    1997anddeliveredinconjunctionwithsocialassistance.ACSDcouldbefully

    transferredtoMCYSinordertoclarifyaccountabilityfortheprogramand

    allowMCYStointegrateACSDwithitsotherservicesforchildrenwithdisabilities.

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    DISCUSSIONQUESTIONS

    WhatarethestrengthsandweaknessesofthesethreeapproachestothedeliveryofOntarioWorksandODSP?Arethereotherapproaches

    thatshould

    be

    considered?

    ShouldfullresponsibilityforTemporaryCareAllowanceorAssistanceforChildrenwithSevereDisabilitiesbetransferredtotheMinistryof

    ChildrenandYouthServices?

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    AshasbeendocumentedandstudiedbytheMowatCentreTaskForceonEmploymentInsurance(EI),manyOntarianshavelimitedaccessto

    EI.AnumberoftheTaskForcerecommendationscouldbeconsidered

    to

    improve

    access

    to

    EI

    and

    prevent

    unemployed

    Ontarians

    from

    turningtosocialassistance.

    FirstNationsdependencyonsocialassistanceisinparttheresultoffailuresinthemanypolicyframeworksaffectingtheirpeopleand

    communities.Thisisdiscussedmorefullyinthenextchapter.

    Otherpoliciesandprogramdesignsthatdirectlyhinderourabilitytodevelop

    solutionstoimprovesocialassistanceoutcomesincludethefollowing:

    Theavailabilityofprescriptiondrug,dentalandvisioncarebenefitstolow

    income

    earners

    is

    limited,

    as

    is

    discussed

    in

    Chapter

    2.

    Thereisgrowingawareness,inCanadaandaroundtheworld,ofrisinginequalityinincome.Recentreports,includingthosebythe

    ConferenceBoardofCanadaandtheOrganisationforEconomicCo

    operationandDevelopment(OECD),havehighlightedthechallengeof

    risingincomeinequality.TheOECDpointstothereducedimpactof

    meanstestedtransfersandchangesinincometaxratessincethemid

    1990sasoneofthemainfactorscontributingtoincomeinequality.

    AccordingtotheOECDreport,priortothemid1990s,theCanadian

    taxbenefitsystemoffsetmorethan70percentoftheriseinmarket

    incomeinequality;thishassincedeclinedto40percent.13

    Wagepolicies,includingtheminimumwage,alsocontributetothewideningdisparitiesbetweenhighandlowincome.

    ThereisnolongtermfederaldirectionregardingtheWITB,including,forexample,whetheritmaybeenhancedorreviewed.Asdiscussedin

    Chapter2,amorerobustearnedincomesupplement(whetherit

    buildsonthefederalWITBorisamadeinOntariobenefit),which

    takesintoaccountbothOntariossocialassistanceratesandthe

    percentofprimaryapplicantsandsponsoredimmigrantswhorepresentlessthanonepercent

    ofprimaryapplicants.TwopercentofprimaryODSPapplicantsarenewcomers,including

    refugeeclaimantsandsponsoredimmigrantswhorepresentlessthanonepercentofprimary

    ODSPapplicants.13

    SeeOECD(2011),Dividedwestand:Whyinequalitykeepsrising.CountryNote:Canada.

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    structureofthewagemarket,couldactasanincentiveforpeopleto

    exitsocialassistanceoreliminatetheneedforthemtoapplyforit.

    Intheareaofhousing,theabsenceofafederallongtermfundingcommitment

    and

    anational

    housing

    plan

    means

    alack

    of

    affordable

    housingtosupportpeopleinneed,includingpeoplereceivingsocial

    assistance.

    ForFirstNations,thecomplexsetofrelationshipsandjurisdictionalissuesbetweenFirstNations,thefederalgovernment,andprovincial

    governmentmakesitdifficulttomakeprogressonthebroadsetof

    issuesunderlyingFirstNationsexperiencewithsocialassistance.

    Lastly,therearealsoanumberofcomplexinteractionsbetweensocial

    assistance

    and

    other

    income

    support

    programs.

    Forexample,manypeopleturntosocialassistanceduringtheapplication

    processforotherprograms,likeEIorCPPDisability(CPPD),whiletheyare

    awaitingadecisiononwhethertheyareeligibleorduringthewaitingperiod

    beforebenefitpaymentsbegin.Thecurrentarrangementsforthe

    reimbursementofsocialassistancefundsreceivedduringtheseperiodsare

    complicated,timeconsumingandpoorlycoordinated.Workisgoingon

    betweengovernmentstoimprovesomeexistingprocesses,buttheremaybe

    othermoreefficientwaystoimprovetheseinteractions.Examplesinclude

    newinvestmentsintechnology,improvedpolicycoordination,andthe

    developmentofasupplementorotherprepaymentprogramwithinEIorCPPDforapplicantsawaitingdeterminationofeligibility.

    AnotherproblematicinteractionhappensbetweenRentGearedtoIncome

    (RGI)housingandsocialassistance.RGIhousingprovidesseparaterentscales

    forindividualsonsocialassistance,andtheamountpeoplepaydependson

    theirfamilysizeandwhethertheyarereceivingOntarioWorksorODSP.

    Thesescalesalsosetathresholdforearnings.Abovethethreshold,an

    individualwillswitchfrompayingtheamountsetintherentscaletopaying

    30percentofearnedincome.Theproblemwiththisinteractionarisesfrom

    thecalculation

    of

    an

    individuals

    earned

    income.

    RGI

    calculates

    earned

    incomebasedonactualearnings,nottakingintoaccountthe50percent

    earningsexemptionthatsocialassistanceapplies.Asaresult,peopleon

    socialassistanceenduppayingdisproportionatelymorefortheirhousingas

    theybegintoearnemploymentincome.Toimprovethesituationfortenants

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    receivingsocialassistance,achangetotheRGIhousingmethodofcalculation

    wouldberequired,determinedthroughdiscussionsbetweentheProvince

    andmunicipalities.

    DISCUSSIONQUESTIONS

    Aretheremajorandproblematicprograminteractionsthatwehavenotmentionedhere?

    WhatpositionshouldtheCommissionrecommendthatOntarioconsidertakingonspecificintergovernmentalissues,includingFirst

    Nationsissues,relatedtoincomesecurity?

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    communityeconomicdevelopmentandreplacingitwithcomplacencyand

    reinforcedsocialbarriers.Theyexpressedastrongdesiretoreformsocial

    assistanceasameanstoelevateindividualsoutofdependenceandthereby

    build

    healthier,

    self

    sustaining

    communities.

    AnumberofFirstNationsleadersandadministratorsspoketousaboutthe

    needtodevelopanewrelationshipforworkingwiththeprovincialand

    federalgovernments.Theyalsospokeofthedesiretoregaincontrolover

    theirfuturesthroughincreasedcontroloversocialservices.ONWAAspoketo

    usaboutfourprinciples,previouslyadoptedatanAllOntarioChiefs

    Conference,withrespecttoFirstNationssocialassistancereform:14

    Socialse