Discover the Real Power of KTM

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    Discover the Real Power of KTM

    David Wright

    Solution Enablement Specialist

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    What is KTM?

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    What is KTM?

    Kofax

    Answer to

    Document Drudgery

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    The Golden Rule of KTM

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    Userproductivity?

    Automation?

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    Benefits of User Productivity

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    Wholesaler

    opens its

    17th store

    Pan European Wholesaler Improvement

    invoices/person

    /day

    Productivity

    Improvement

    Manual processing without Kofax 800

    After 3 months of Accuracy effortby PS

    1200 +50%

    After 2 weeks of User Productivityeffort by PS

    2500 > 3 x

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    The Fallacy of OCR Accuracy

    What OCR accuracy do you have?

    What is the straight-through processing rate?

    How much can we automate?

    85% straight-through processing 23 fields 99.29% field accuracy

    6 chars/field 99.89% character accuracy

    What is the cost of the other 15%?

    You will lose this deal against an OCR Provider because

    this deal is being fought over features and tech, and not

    business value

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    Productivity vs Automation

    ProductivityDocuments/person/day

    User focused

    Business value

    Optimizing core-business processes

    Usability/comfort

    8hrs/daySaving $

    Limit =

    AutomationAccuracy

    Numbers

    technology focusedImpossible to convert

    to ROI

    Technology

    Diminishing returns

    Limit = 100%

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    Classic vs Quantum

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    Newton Einstein

    Schrdinger

    Bohr

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    God doesnt play dice. Spooky Action at a Distance

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    Programmable vs Learning Software

    Deterministic, logic, rules,

    Laws, order

    Probabilistic, data-driven,

    Machine learning

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    Analytics

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    Transition from Determinism to Data-driven/Fuzzy/Quantum

    Physics 1890 1920(Classical to Quantum)

    Mathematics

    1931(a system cannot demonstrate its ownconsistency, Kurt Gdels incompletenessaxiom)

    Computer Science 1970 1990(machine learning, neural networks, speechrecognition, machine translation)

    Business 2000 2020(Big data, analytics, learning systems)

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    EUs Human Brain Project & USAs BRAIN Initiative in 2013

    10 billion from the EU over 10 years to build ahuman brain simulator to push forward brain research

    and test brain diseases.

    100M$ from US government to revolutionize our

    understanding of the human mind and uncover newways to treat, prevent, and cure brain disorders

    You dont program it, it learns

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    Dont program KTM, teach it

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    Robodog will bite you

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    Doing KTM by hand. Paper to Excel.

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    Field Analysis

    File Class Capa Nro_DOC NOTA CPFC EMIS VENC EMIT1.tif CapaLote 123987-20122.tif Duplicata 123987-2012 852147-A 60.000,0007.248.659/0001-03 15/02/2013 15/02/2013 Y3.tif Duplicata 123987-2012 1489/1 15.963,5717.155.342/0003-45 01/12/2011 21/01/2012 Y4.tif Duplicata 123987-2012 3112230U 2.195,3086.438.280/0001-30 22/12/2011 19/01/2012 Y5.tif Duplicata 123987-2012 4012391 81.045,0010.932.276/0001-61 14/12/2011 23/01/2012 Y6.tif Duplicata 123987-2012 3065357 F 1009,1180.089.964/0001-97 27/10/2011 21/09/2012 Y7.tif Nota Fiscal 123987-2012 65357 7.981,3980.089.964/0001-978.tif Nota Fiscal 123987-2012 194.580 48.741,9276.777.556/0001-509.tif Nota Fiscal 123987-2012 000.022.875 32.650,7456.990.526/0001-1010.tif Nota Fiscal 123987-2012 112230 2.195,3086.438.280/0001-3011.tif Nota Fiscal 123987-2012 194.562 7.454,9203.364.370/0001-46

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    Overview of fields to extract What a customer typically givesfield format number of

    charactersDocument type

    Validation withLoss Payment Rates Budget Invoice multi-

    invoiceReference

    number numeric 6-7x

    New ones

    have noref-nr!

    x xPossilby

    more than

    one perdoc

    xx

    Multiple

    Ref-Nr perDocument

    CIP database

    Debtor LastName Text unlimited x x x x

    only forvalidation,if existing

    only forvalidation,if existing

    CIP database incombination with Ref-Nr

    Debtor FirstName Text unlimited x x x x

    only forvalidation,if existing

    only forvalidation,if existing

    CIP database incombination with Ref-Nr

    Debtor Street Text unlimited x x x x CIP database incombination with Ref-Nr

    Debtor Housenumber numeric unlimited x x x x

    CIP database incombination with Ref-Nr

    DebtorAddress2 Text unlimited x x x x

    CIP database incombination with Ref-Nr

    DebtorPostCode numeric 4 Swiss onlySwiss only x Swiss only

    only forvalidation,

    if existingonly for

    validation,

    if existingCIP database incombination with Ref-

    NrDebtor City Text unlimited x x x x only forvalidation,

    if existingonly for

    validation,if existing

    CIP database incombination with Ref-Nr

    DebtorTelephone numeric x

    CIP database incombination with Ref-Nr. If there is no othernumber in database,then manual validation.

    +42 more rows18

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    The most successful KTM projects focus on the user.

    Make your users happy and content.

    KTM is their workplace all day every day.

    It is the place of encounter and collaboration

    between human and robot.

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    Human Computer Interaction

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    Validation Experience

    Result Type Correct Valid User Experience

    TruePositive

    Perfect! Touchless processing.Automation.

    False

    Negative User must press ENTER.

    TrueNegative User Corrects/Types data.

    FalsePositive

    Loss of trust. Drop of productivity.Bad data leaves Kofax.

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    KTM Customer Query

    This [deal] was sold on the strength of KTM being able to classify and

    extract data from items received. This was then used to calculate theRETURN on INVESTMENT(ROI) which enabled them to purchase thesolution. The ROI was calculated with the reasonable estimate of 65%automated processing. I would expect that we should realistically see80% to 90% automated processing of inbound items.

    That said, someone communicated to the client that the best they weregoing to see was 15% to 20% automated processing.

    This obviously sent the client reeling that they werent going to seeanything close to their expected ROI and would potentially damage theirbusiness and not see the benefits from the system as expected.

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    So what is a

    reasonableexpectation of KTM?

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    KTM should be able to significantly improve user productivity(perhaps 1.5-10x)

    KTM will be able to extract perfectly information from

    readable and known documents.

    KTM should be able to learn how to understand readable &unknown documents.

    KTMs value is in improving

    documents/person/day

    Transactions/second (TPS)

    You will have access to near realtime performance graphs thatcan optimize user experience and data throughput.

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    Reasonable Customer Expectations

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    Goals of every KTM Project

    1. Human Productivity2. Eliminate False Positives

    no bad data leaving Kofax

    3. Reduce False Negativesreduce user pressing ENTER

    4. Few True Negativesimprove OCR Accuracy, Databasequality & learning