Discover SkillDeal — Shape the future of collaboration

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Shaping the future of collaboration

Transcript of Discover SkillDeal — Shape the future of collaboration

Shaping the future of collaboration

What if you could have a social collaboration platform allowing your co-workers to easily take advantage of the power of crowdsourcing within your company?

Co-workers looking for help…

Co-workers who can offer help…

Traditional barriers to collaboration

SkillDeal makes it happen

Mapping of employee’s skills is not always available Who need skills and for what? Difficult to evaluate the skills of employees Difficult to deal with intra-organisation charges Internal knowledge is not always documented (content or people)

I don’t know who would have some time for me now I don’t know who knows what I don’t dare to ask I don’t want to waste my time I am too shy to ask… I have nothing to give in return I don’t know my other colleagues enough (silos)

What would I get to help someone else? I don’t want to become the new help desk of the company I have lost the advantage of my expertise from my previous job It does not benefit the objectives of my manager I don’t know my other colleagues enough (silos) I don’t know who needs my help

Organisation trying to

promote mutual aid, but…

People who need help, but…

People who can offer help, but…

SkillDeal makes it happenSkillDeal is a social collaboration platform allowing users to quickly and easily take advantage of the power of crowdsourcing within your organisation.

Benefits for your employees • Simplify troubleshooting • Direct access to company experts • Skill development • An increase in job satisfaction and well-being at work • Access to development and training opportunities

Benefits for your organisation • Save time and money • Focused training and advice • Reinforce talent management • Break down business silos • Discover new talents

People who need help People who can offer help

SkillDeal matches needs and skills,

connects people, with time as a currency

Requests Offers

Easy collaboration in 6 steps

Easy access

Define your profile

Create a deal

Notify experts

View and accept the

deal

Evaluation of the deal

Web based SaaS application, nothing to

install

Easily define the skills you want to share with your

colleagues

Create a request for help

SkillDeal notifies potential experts

When deal has been performed, both employees

evaluate the deal

Experts view and can accept a deal

Easy collaboration in 6 steps

Easy access

SkillDeal is a SaaS (Software as a Service) application. There is nothing to install on your side. Your users have fast, secure access to their profiles and can be ready to go within minutes.

A SSO (single sign-on) connection is also available so you can avoid having to remember additional logins and passwords.

Manage your profile

Users can easily select and add the skills they’d like to share with their colleagues. They also start off with a set number of minutes in their account, so they can start posting and/or responding to requests right away.

Easy collaboration in 6 steps

Create a deal

When a user needs help, he creates a request. He selects the talent needed for the task, describes the request, bids a number of minutes, and specifies the date by when the problem must be resolved.

Easy collaboration in 6 steps

Notify experts

SkillDeal then sends an email notification to those people who meet the talent requirements. No more wasting time on finding experts - SkillDeal takes care of all that for you. The selected experts are notified almost instantly when a deal is posted.

Easy collaboration in 6 steps

View and accept a deal

Experts have access to the description of David's request. They can ask questions or submit a counter-proposal to suggest a different budget or delivery date. All of these actions are available in the DealBox.

Barbara is interested and accepts David's deal.

When the project is completed, she is credited with the agreed upon minutes that were offered in the bid.

Easy collaboration in 6 steps

Easy collaboration in 6 steps

Evaluating a deal

At the end of the process, David has the opportunity to provide a review of the work performed by Barbara.

This feedback is very important: The person who posted the deal gives feedback on the quality of service and thanks the expert. The expert receives the positive feedback, which will encourage her to share her skills again.

Requests to team experts

Team of experts Private team of experts

New Solution

Legal

No No

No accessVisible

Assign a talent to a group of experts: • Everybody can see or comment on the

requests • Only the team expert members will be able to

accept the deal

Assign a talent to a group of experts and make it private • Requests are visible only to requester and experts • Only the team expert members will be able to

comment or accept the deal

Applies to: • Support requests related to a new application • Support requests related to a new project • Support requests related to a new process or

event

Applies to: • Support requests requiring more privacy (legal, HR, …) • Request related to an event organization

It happens on SkillDeal

Training each other…

Thomas published a request for an hour training (in Design Thinking) during lunch time. His colleague Diego accepted the deal…

A few hours later, 4 additional people asked to participate.

With one deal, 5 employees have been trained at a very low cost…

Helping each other…

Catherine (54 years — Brussels — French) was desperate with a complicated Excel sheet to realize. Her Excel skills were not sufficient to do the job. Instead of spending a day trying to figure out by herself, she published a deal on SkillDeal.

After a few minutes, Geert (26 years — Antwerp — Dutch) accepted the request.

In 45 minutes, he delivered a perfect excel sheet (with all the required functions and formulas Catherine needed).

Qualitative benefits

Boost knowledge and internal networking

Break down internal walls Connect needs & skills Reveal hidden talents Get in touch with the whole organisation

Stimulate problem solving

Requests sent by employees are instantly shared with the right experts for rapid and effective resolution Voluntary work increases quality and accountability

Provide a fair collaborative framework

On SkillDeal, minutes are the form of currency. Your time is literally money! Users “pay” and “are paid” in minutes for the help they receive or give

Take advantage of reporting

User data’s are valuable for your business Knowledge mapping: your strengths and weaknesses Document internal knowledge Find the right expertise in your company first …

Increase employee engagement

Improving the ability to share talents and encouraging teamwork leads to increased employee satisfaction Boosting networking provides a quick and easy way to connect to people

Cost reduction

Knowledge sharing can reduce the need for external training, which may not be as focused or effective as it needs to be.

Leveraging your company’s experts via SkillDeal drives work completion quickly, efficiently and effectively

Reduce external costs

In a company of 1000 employees, if everyone saves the equivalent of one hour of external training or consultancy during the year, the company saves between 59.000 and 109.000 EUR each year

Hypothesis for calculation ✓ Cost external trainer between

100 and 125 EUR/H, a consultant between 100 and 150 EUR/H

✓ Average employee cost at 41 EUR/H*

Improve efficiency

On average, an expert spends 1 minute of his time where a requestor would need 7,7 minutes

In an organisation of 1.000 employees, if everyoneexchanges 1 hour during a year, the company wins 7.700 hours of efficiency

Quantitative benefits

*In Belgium - Industrial sector — in 2012 (source : stabel.fgov.be)

86% of the users confirms that SkillDeal is useful0

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User adoption is high

81% of the users would recommend SkillDeal to a colleague

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84% of the users confirms that spending time on SkillDeal will save them some time

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91% of the users confirms that SkillDeal is easy to use

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Users like it

“Simple, nice design, and effective. It is very easy to document your own talent profile. As soon as we are active, it is very simple, as well: we create the request in a jiffy and experts are notified simultaneously. When someone needs your skills, your are notified. We do not usually know the skills of the other employees. With SkillDeal, you do not need complicated and time consuming introductions. People define their needs and only people willing to help will reply, so the collaboration process is simplified. Without hesitation or shyness, you can ask for help from people you don’t know. In short, everything is simple, fast, and efficient.”

User adoption is high

Experts like it

“I am always ready to help my colleagues when I know I can bring them something valuable. Furthermore, from my standpoint, an organization that works well is first a place where everyone helps each other with their own skillset. I love using SkillDeal because the solution is an amplification of this mindset. I can help colleagues with whom I had no contact before but need someone with my skills. Ultimately, SkillDeal gives me more visibility as an expert within the company.”

Peace of mind

Fast and easy setup Authentification via Saml2 Any reporting available on demand Multiple interface options via restful services New releases included

Solid technology

SaaS (Software as a Service) ✓ on site implementation possible

100% of customer data encrypted 24/7 health check every 30 seconds Automated backup High level of scalability Multiple security features Cooperation with your IT teams Hosting provider in Europe (Germany) ✓ ISO 27001/9001 Certified ✓ 9 other security standards and

certifications

User adoption support

We provided everything to make it work Deployment plan Gamification and smart evaluation Top of mind campaign ‘Admin’ newsletters

Easy set up

About your users

Who are your experts Who are the top experts List of user skills …

Talents strengths and opportunities

What are the hot request of the moment Identify training, support opportunities Average resolution time by talent …

Collaboration metrics

How much time spend on collaboration Number of requests by talent Expert/Requester balance Average solution time …

Data analytics

Prt Scn

Saving estimates

Estimate how much you saved on external training, consultancy, external advise. …