Disciplinary Action-procedural Requirements
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Transcript of Disciplinary Action-procedural Requirements
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DISCIPLINARY ACTION-PROCEDURAL REQUIREMENTS
Prof H.A.C POPPENHR Consultant & Trainer
Email [email protected]
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1. COMPLAINT
1.1 Get a complaint in writing from aneye witness of a misconduct by an
employee1.2 It should contain time of occurrence
1.3 Place of occurrence
1.4 Shift of occurrence1.5 Content of details of occurrence
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2. INVESTIGATION2.1 Investigate the truth of the
complaint
2.2 If there is a prima facie case, whichwarrants issue of a show cause noticeor charge sheet, do so.
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3. CHARGE SHEET3.1 Charge sheet issue without delay
,be specific ,precise and should not
be vague3.2 Mention date of misconduct
3.3 Mention place of misconduct
3.4 Mention shift of occurrence wherenecessary
3.5 Mention time of occurrence
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3.6 Give detailed description ofmisconduct
3.7 Mention the standing order violated,if it could be done so
3.8 Give sufficient time for getting theexplanation ,say 48 hours from the
time of service3.9 If extension is asked for submitting
the explanation, it may be granted
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4. SERVICE OF CHARGE SHEET4.1 Serve it personally preferably in
private
4.2 Get an acknowledgement on thecopy of the charge sheet for havingserved
4.3 If refused to acknowledge or accept
the service of the charge sheet, offerthe charge sheet in the presence oftwo witnesses
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4.4 If the employee still refuses to receive thecharge sheet, get the signature of thewitnesses on a copy and also on the
original and send the original by registeredpost acknowledgement due to the addressof the employee.
4.5 Preserve the acknowledgement/returned
letter for production as evidence in theenquiry
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5. SUSPENSION PENDING ENQUIRY5.1 In serious and grave acts of
misconduct an employee may be kept
under suspension pending enquiry5.2 If suspension pending enquiry is
adopted make a mention of the samein the charge sheet
5.3 Ensure payment of subsistenceallowance
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6. CONSIDERATION OF
EXPLAINATION6.1 Employees may admit the charges
and ask for pardon
6.2 May deny the charges in toto6.3 May ask for extension of time for
explanation
6.4 May ask for copy of the complaint, ifnot already served along with thecharge sheet
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6.5 An employee may fail to give anyexplanation
6.6 If explanation is satisfactory, dropthe charges and close the enquiry
6.7 If explanation given is notsatisfactory, proceed further to holdan enquiry
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7. NOTICE OF ENQUIRY7.1 It should mention the date of
enquiry
7.2 It should mention the time ofenquiry
7.3 It should mention the place ofenquiry
7.4 It should mention the name of theenquiry officer
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7.5 It should mention the names of themanagement witnesses and give a list
of documents to be produced by themanagement
7.6 It should inform the charge-sheetedemployee that he can bring witnesses
of his side to be examined in theenquiry (if he has any)
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7.7 It should inform that the charge-sheeted employee can have a co-
worker as his observer/representativein the enquiry, if he wishes (if thepresenting officer of the company is alegally trained person, the accused
has a right to insist on having alegally trained person as hisrepresentative)
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7.8 If he fails to attend the enquiry, itwill be conducted ex-parte
7.9 Desirable to keep informing him thedates of all enquiry sessions
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8. ENQUIRY8.1 Enquiry must be conducted in the
presence of the delinquent employee
8.2 If the employee is not present evenafter giving sufficient opportunitiesfor being present at the enquiry, anendorsement to the effect of hisabsence at the enquiry should bemade in the enquiry proceedings andconduct the enquiry ex-parte
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8.6 An endorsement to the effect of the non-requirement of the presence of an observershould be made on the proceedings sheet
by the enquiry officer
8.7 Endorsements to the effect that thedelinquent employee was asked to producehis witnesses would be made by the
enquiry officer on the proceedings sheet
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8.8 Examine the workmans witnesses,if he produces them at the enquiry
8.9 Ask the management representativeto cross examine that workerswitnesses make an endorsement inthe proceedings
8.10
Ask the charge sheeted workerto give his statement, if the has anyto make
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8.14 Get all the enquiry proceeding sheetssigned by the concerned witnesses, chargesheeted employee, by his observer, if hehas any, by the managementrepresentative
8.15 The enquiry officer should also sign allthe pages of the enquiry sheets
Note: The signatures of the witnesses, the
delinquent employees, and themanagement representative should be goton the enquiry sheets at the appropriatetime when the witnesses are examined.
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9. RECORDING OF FINDINGS9.1 The enquiry officer should give his
finding of the enquiry.
9.2 He should briefly state the facts ofthe case
9.3 It should state the points fordetermination
9.4 It should discuss the evidence ledby either side
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9.5 The inference of the conclusion ofthe enquiry officer should be givenwith reasons
9.6 It should be based on the evidencerecorded and not on any otherinference
9.7 It should clearly state whether thedelinquent employee is found guiltyor not guilty
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10. PUNISHMENT
10.1 Only the officer competent toaward punishment should pass orders
of punishment10.2 Punishment should be awarded
strictly in terms of the standing orderprovisions
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10.3 A copy of the enquiry report shouldalso be sent to the employee and heshould be given an opportunity to
offer his representation10.4 If the standing order required
examination of past record, the sameshould be reviewed and a mentionmade in the notice forwarding theenquiry officers report
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11.ORDERS OF TERMINATION
11.1 If no conciliation / arbitration /adjudication proceedings are pending
, termination order could be servedstraight away.
11.2 If proceedings are pending ,strictcompliance of section 33 of the
Industrial Disputes Act ( approval /prior permission is required )
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11.3 If the ESI Scheme is applicable tothe workmen, care should also be
taken to ensure that the terminationorder is not in violation of Section
73 (1) of the ESI Act.
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12. ROLE OF THE PRESENTING
OFFICER12.1 Analyze the charge sheet and draw up
tent poles of the evidence to be produced
12.2 Identify the witnesses who would testifythe aspects of the evidence or corroboratethe testimony of other witnesses
12.3 Explain to each witness the aspect of theevidence to be brought out by him or
corraborated by him
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12.4 After the examination in chief of thewitness, put supplementary questions tothe witness to bring out any portion of the
evidence advertently or inadvertentlyomitted by the witness
12.5 If the witness has contradicted his maintestimony when cross-examined by the
defence representative ,re-examine themanagement witness to clarify theconfusion created.
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12.6 While doing the examination or re-examination, the Presenting officershould not put leading questions
(Thats is to say that the questionshould not suggest the answer).
12.7 If any of the management witnessstarts testifying against themanagement, declare him as a hostilewitness and cross examine him.
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12.8 While cross- examining theworkers witnesses, or the hostile
witnesses the presenting officer canask pointed questions ( That is thequestion can contain the answer andthe witness can be asked to affirm or
deny the answer)
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12.9 Ensure that managementdocuments are presented through theappropriate witness and that they are
marked as documents in the enquiryrecord.
12.10 Carefully study the testimony ofthe defence witnesses and theirdocuments and put cross examinationquestions to disprove their veracity
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12.11 Object to the defencerepresentative harassing or askingirrelevant questions at the time of
management witnesses getting crossexamined
12.12 If possible submit a tent polesummary of the managementevidence to the enquiry officer, afterconclusion of the enquiry
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12.13 Arrange for the release of thedefence witnesses if they happen to
be on duty at the time of the enquiry.12.14 Collect the copy of the daily
recordings and see if anysupplementary evidence needs to be
brought in to plug loop holes.
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13. ROLE OF THE ENQUIRYOFFICER
13.1 Send notice to presenting officerand charge sheeted employee
regarding the first posting of theenquiry.
13.2 Commence the enquiry only if thecharge sheeted employee ,his
representative and the presentingofficer are present.
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13.3 If all concerned are not present adjournthe sitting to a fresh date with notice to allparties.
13.4 If all are present commence the enquiryby recording the presence of all concerned.
13.5 Then show the charge sheet / His replyand ask the employee to identify them and
then take them as identified documents
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13.6 If worker is illiterate ask him if heunderstood the contents of the
charge-sheet and his reply.13.7 If he has not understood them
explain/translate the same for him
13.8 Then ask the employee what
he/she has to say about it
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13.9 If the charges are unconditionallyadmitted, record the same and closethe enquiry after getting his/her
signature on the admission recording.13.10 Then ask the presenting officer to
give the list of managementwitnesses and managementdocuments to the charge- sheetedemployee.
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13.11 If all parties are ready, the presentingofficer can be asked to examine his firstwitness.
13.12 After the first witness finishes histestimony, the charge sheeted worker canbe asked to cross examine each of themanagement witnesses
13.13 If the cross examination is declined ,thefacts should be recorded in the enquiry
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13.14 If the presenting officer wishes tore-examine the management witnessafter the crossing ,it should be
permitted13.15 Word by word recording of the
testimony of witnesses is notnecessary ,It is enough if salient factof the testimony are captured andrecorded.
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13.16 However all cross examinationquestions and their answers should becaptured and recorded verbatim.
13.17 Only one witness at a time should beallowed in the room.
13.18 Only after all the managementwitnesses have completed their testimony
and cross examination should the workerswitnesses be called for testimony and crossexamination
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13.19 After all the workers witnesseshave testified ,ask the workerwhether he would like to testify as his
own witness.13.20 All the documents submitted by
management should be recorded andmarked as MD-1,MD-2 etc.Alldocuments of the defence should bemarked as WD-1,WD-2 etc
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13.21 After both parties have completedthe examination of the witnesses theenquiry can be closed with such anendorsement on the records.
13.22 If the parties put irrelevant orleading questions they could be
disallowed and the reason fordisallowing should be recorded.
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13.23 Every sheet of the enquiry mustcontain the signatures of thepresenting officer ,witness ,defenseassistant ,the charge sheeted workerand also of the enquiry officer
13.24 Prepare a tent pole sheet plotting
the evidence that have been recordedfor and against the worker.
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13.25 Prepare the enquiry report basedonly on material captured in theenquiry records.
13.26 Submit the findings report alongwith all documents and enquiryrecordings to the management for
further action.
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14.6 If he has consulted any body elseno mention of it should be made inthe punishment order
14.7 If there is an appellate provisionpermit the worker to make theappeal.
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15. WORKERS RIGHT TOCHALLENGE THE PUNISHMENT
ORDERS15.1 The worker can challenge the order if it
has violated Section 33 of the I.D Act orSection 73(1) of the ESI Act
15.2 The grounds of challenge could be Violation of principles of natural justice Violation of the provisions of the standing
orders or statutory provisions if anyregarding payment of subsistence
allowance Victimization or grossly disproportionatepunishment
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15.3 If his services are terminated ,hecan raise an individual dispute underSection 2 (S) / 11A with theassistance of his union
15.4 If the court finds any violation ,theworker will have to be reinstated,
with or without back wages asdirected by the court
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15.5 If the management wants tochallenge the reinstatement order, itcan challenge it in the high court
15.6 If such challenge is made, theworker should be paid the last drawnwages for the period of the high court
proceedings as mandated in Section17 A of the I,D Act