Discernment Linking Spiritual Insight To Strategic Decision Making André L. Delbecq Santa Clara...
-
Upload
lorin-ward -
Category
Documents
-
view
221 -
download
2
Transcript of Discernment Linking Spiritual Insight To Strategic Decision Making André L. Delbecq Santa Clara...
Discernment
Linking Spiritual Insight To StrategicDecision Making
André L. DelbecqSanta Clara University
[email protected]©10 2011
Discernment
• “Discernment is a process that allows a person to see, without confusion and ambiguity, what differentiates things….The better our discernment, the clearer our choices.” Wolff (2003, 3)
• “Seeking the freedom to make choices which lead to the fullness of our own and the organization’s potential for greater service.” Delbecq (2006)
Strategic Decision-Making: A Pillar Of Leadership
Pivotal Leadership Roles are to Facilitate:
• An Unfolding Vision
• Determine Appropriate Strategic Choices
• Sustain Implementation Under Adversity
Strategic Decisions
• Both Means and Ends Are Unclear at the Beginning
• And Remain Tentative Even At the End of the Decision Process
Requiring Shared Discovery and Pooled JudgmentsContrasted to Expert Decision Making
Strategic Decisions More Than Rational/Technical Sequences
• Requires Personal Integration To Avoid Truncating The Process - Fear, Impatience,Undue Control
versus - Psychological,Ethical,Spiritual Maturity
• Requires Pooled Judgment Within A Community of Trust
– Complex Issues– Unanticipated Consequences– Loose Organizational Coupling For Implementation
Discernment: The Older Mother Of Decision Making
Listening to “The Will Of God”
– Requiring stillness,humility and patience
Deep, Subjective Insight– Reaches into heart of beliefs and inner self
Beyond Emotional Intelligence The Gift of Wisdom
Foundational Assumptions
• Dichotomy Between Sacred And Secular Is False– God Dwells Within Us And Creation
• God Is Immanent– If We Listen We Can Hear The Transcendent Through
Inner Silence
• Discernment Is a Holistic“Experience”– Involves Mind, Heart And Spirit
Parallels Across Traditions
• Reformed Christian Tradition– “Veni Creator Spiritus” in Lutheran, Anglican, Pentecostal
Traditions
• Jewish Tradition– Creator God Who Shares Wisdom and Acts in History
• Taoist– Chi Permeating The 10,000 Things
• Hindu– Non-dualism Etc.
A Christian Mystic
Everyone who seeks meaning in life must learn to listen with all their capacity in order to recognize the single voice that bears a thousand names. It is the voice spoken to us from the center of our personal being.
Frank Houdek, S.J.
Hindu Reflection
He is God, hidden in all beings,their inmost soul who is in all.
He watches the works of creation,lives in all things,watches all things.
The Upanishads
Taoist Perspective
• Look, it cannot be seen ---it is beyond form.
• Listen, it cannot be heard --- it is beyond sound
• Grasp, it cannot be held --- it is intangible
Tao Te Ching
Prevalence Of Failed Strategic Decisions
• More Than Half The Time Strategic Decision Making Fails
Paul Nutt, 1999; Ohio State University
Causes Of Failed Leadership:Over-reliance on Expertise
Assuming from past practices – Bounded By Past Personal “Expertise”
– Bounded By Prior Organizational Practices
Hindered by Deep Conceptual, Experiential,
Preferential Precedence
– Precipitous Closure
Under-attending the Voices Of Others
Stakeholder input not sought from those impactedSocial and political forces underestimated
Conflicting viewpoints not reconciled Barriers to action underestimatedOutside sources of information not sought
Failing to go outside organizational experience Precipitous resort to persuasion and power “Temptation from Light” - Ignatius of Loyola
Search Behavior Truncated
• Limited options considered• An early solution is uncritically promoted• Attention focused on select informants/examples• Experimental approach avoided
Non - confirming information ignored Search Behavior is More Important Than Brilliance Herbert Simon
Values Not Brought to Bear
• Values and Ethical Issues Not Attended• Relation to Mission Not Made Overt• Ontological Questions Ignored
Sophisticated Technocratic - Rational
Perspectives Remain Deficient
Succumbing to Hubris
Pooled Judgments Shown Superior to theSuperior Individual
Difficulties Manifest Even In Mature Leaders Who Are
• Within Boundaries Of Ethics And Law
• Not Subject To Serious Psychological Impediments
• In High-Performing Organizations
(in the present tense)
Discernment Seeks
• Freedom from one‘s own biases, defensiveness, preferences, narrowness, anxieties, fears, etc.
• Freedom for others inclusive of their needs and gifts
• Organizational freedom to aspire to stretch goals The Desire for Noble Purpose Connecting Mind and Heart
Ignatian “Magis”
Why A Structured Process?
• Orders Our Decision Making• Ensures Consideration Of All Relevant Factors• Elicits A Multiplicity Of Perspectives• Includes Our Spiritual Instincts And Intuitions• Increases Ability To Articulate The Rationale For
Our Decisions -Connecting Heart and Reason
Elements Of A Discernment Process
PRECONDITION: A ContemplativeInner Disposition
• Is A Gift Of The Spirit• Builds Regular Prayer/Meditation• Leads to Detachment From The Ego
Beginners Mind - Indifference-Openness Learned Through Daily Spiritual Disciplines
Elements Of A Discernment Process
Patience In Discovery Of The Underlying Problem• Identify and engage stakeholders • Discover relevant dimensions associated with the
central question• Attention to spiritual “insight” as well as rational
thought• Reconcile competing interpretations where possible Separating Problem Exploration from Solution Search Herbert Simon
Elements Of A Discernment Process
Engage Hard Work To Gather Information Regarding Solution Elements
• Elicit Insight From “Outside” Expertise And Prior Experience
• Cooperate With Legitimate Authorities• Be Patient Building Shared Solution Framework• Continue Feedback With Those Impacted Embed Problem Solving In “Truth”
(Even When Uncomfortable)
Elements Of A Discernment Process
Continually Sift and Winnow Decision Process Through Salient Moral/Values/Ethical Concerns
• Human Dignity• Common Good• Justice With Attention to Poor and Marginalized• Rights And Responsibilities• Individual/Professional/Organizational Values• Commitment To Those Served
• Congruence With Organizational Mission
Elements Of A Discernment Process
Returning Over And Over To Shared Reflection And Prayer Sensitive To Consolation And Desolation• Informed By Scripture And Wisdom Sources• Remaining Open Sharing Spiritual Reflection as a Group Discipline• Avoiding Undue Haste
(Emptiness, Indifference, Beginners Mind)
What would be the more noble path?Are we willing to step outside prior preferences?How are we being spoken to through people, events,
authority?
The Bhgavad Gita
With your heart intent on me, discipline yourself with spiritual practice.
Depend on me completely.
Listen and I will dispel all your confusion.
Key Distinction
Without shared prayer, meditation/ contemplative practice, reference to scripture, and attention to values a group decision process IS NOT discernment.
Elements Of A Discernment Process
Flexible Implementation With Attention to Double Loop Learning
• Testing For “Fruits Of Spirit” As Well As Performance Indicators
• Sustaining Courage and Hopefulness But Allowing For Possible Withdrawal
Elements Of A Discernment Process
Follow-Up And Review
Was the Decision Properly Arrived At?• Was Decision Well Implemented?• What Have We Learned That Informs Other Endeavors?
Accepting The Empirical Risks Associated With Innovation and the Possibility of Failure
a
Closing Caveats: Discernment As Mystery
– God Is Mystery; Love And Trust Are Required
– Outcome Is Directional, Not Specific
– Does Not Eliminate Uncertainty Or Suffering
– Experience the Paradox of Humility and Greatness
We Do Not Become Seers Or Prognosticators
Outcomes Are Not Guaranteed