Disability Management & Return to Work

Programs Fundamentals

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July 16, 2013

Presented by: Kathleen Collins, Health and Safety Manager

Drake International

For more information, call 416.216.1067

Free Offer

• We’re offering a free 30-minute Consultation that will

include:

– A discussion about health and safety in your

organization

– A brief analysis

Contact Maysa to take advantage of this exclusive offer!

mhawwash@na.drakeintl.com

416.216.1067

For more information, call 416.216.1067

Agenda

• Impact on Your Business

• Background on Creating Programs

• Structure & Components of Programs

• Identification of Phases of the Program

For more information, call 416.216.1067

Impact On Your Business

There direct/indirect cost associated with the business:

• Absenteeism

• Production Loss

• Insurance/Benefits Payout

• Replacement Staff

• Short Staff

• Benefits/Claims Administration

• Disability Management Meetings

• Accident/Incident Investigation

• Replacement, Modification, & Introduction of Equipment or Design

For more information, call 416.216.1067

Background on Creating Programs

• Mobility & Engagement

• Human Rights Legislation

• Workers Compensation

• Insurance

• Customer Service Accessibility Plans

For more information, call 416.216.1067

Structure & Components of Programs

Disability Management Programs (DMP) & Return

to Work Programs need:

• Policies

• Procedures

• Forms

• Evaluations

For more information, call 416.216.1067

Structure & Components of Programs

When introducing DM & RTW Programs you should

consider:

• Goals & Outcomes

• Introduction in On-boarding & Orientation Programs

• Roles & Responsibility of All Parties

• Provide Guidance & Directives

• Track Abilities, Functionality, & Progression

• Measure, Success, & Costs

For more information, call 416.216.1067

Structure & Components

Understanding Roles and Responsibilities of the Parties:

• Worker

• Health Care Practitioner

• Supervisor/Employer

• Health & Safety Manager/Human Resources

• Workers Compensation Board/Other Insurance

Companies

For more information, call 416.216.1067

Workers’ Role & Responsibilities

• Report Injuries & Illness

• Acquire Medical Attention

• Share Information About Treatment & Recovery

• Take an Active Role in DM & Return to Work Programs

• Maintain Communication Throughout Recovery

• Obtain, Complete, & Submit Forms

• Participation & Cooperation

• Report Concerns

For more information, call 416.216.1067

Employer’s Role & Responsibilities

• Fair & Consistent Rehabilitation in the

Workplace

• Meaningful Employment

• Enable & Promote Communication of All Parties

• Support Necessary in Modification of Workplace

• Establish Objectives & Requirements

For more information, call 416.216.1067

Supervisor’s Role & Responsibilities

• Communicate & Support Injured or Ill Worker

• Create Individualized Plans with Awareness of Abilities

• Advise Workers of Plan

• Provide Forms

• Submit Forms

• Liaise with All Parties

• Set Attainable Goals & Objectives

• Arrange for Meetings & Document Activities

For more information, call 416.216.1067

Health Care Practitioner’s

Role & Responsibilities

• Provide Effective Healthcare

• Promote & Facilitate

Recovery

• Expedite Return to Work

• Provide Information on

Abilities and/or Limitations

• Provide Information in a

Timely Manner

For more information, call 416.216.1067

Workers’ Compensation Board

Role & Responsibilities

• Administration of Occupational Injuries & Illnesses

• Maintains Communication of All Parties

• Provides Mediation

• Determines Suitability of Employment & Return to Work

• Provides Support to Employer

• Provides Support to Worker

• Involved in Program & Process Through Recovery

For more information, call 416.216.1067

Structure & Components

• Submit Forms & Information to Compensation

Board

• Support Employer & Supervisor Implementation

of Program

• Establish Goals & Objectives

• Work With All Parties During the Recovery

Process

For more information, call 416.216.1067

Phases of the Program

• Notification & Reporting

• Assessment

• Implementation &

Monitoring

• Post Implementation &

Follow-Up

15

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Notification & Report

• Track & Record Absences

• Absence of 3 Consecutive Days or Patterns

• Notify Worker of DM or RTW programs

• Meeting or Conference Call to Initiate the Program

• Get Help For the Worker

For more information, call 416.216.1067

Assessment

• Supervisor Response to the Worker

• Limitation, Abilities, & Restrictions

• Limitation of Accommodations, Transitional, or

Modified Work Plan

• Accepting or Declining Work Plan

• Exchange of Forms

• Health Care Practitioner is Aware of the Plan

For more information, call 416.216.1067

Implementing & Monitoring Plan

• Set Goals & Benchmarks for Recovery Plan

• Set Schedule

• Obtain/Implementing Health Care Practitioners

Recommendations

• Provide Resources to Assist in Recovery

• No Outstanding Issues or Barriers

• Performance Review

For more information, call 416.216.1067

Post Implementation & Follow-up

• Review Implementation &

Progression of the Plan

• Discuss Any New Findings,

Changes, or Achievements

• Develop Methods to Track

Program Performance

For more information, call 416.216.1067

QUESTIONS?

For more information, call 416.216.1067

Upcoming Webinar

Register @ https://drakeintl.webex.com/

Aug 20, 12pm EDT

HR Analytics

Presented by: Maysa Hawwash

National Manager for Talent Management Solutions, Drake International

Thank You For Attending

For questions, please contact Maysa Hawwash

National Manager for Talent Management Solutions

mhawwash@na.drakeintl.com

416.216.1067