Disability confidence j petisco vfinal talent & diversity event bcn23_feb12

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Achieving Disability ConfidenceJose Petisco

General Manager

Cisco Spain

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• Understands how disability affects every aspect of their business

• Creates a culture of inclusion & removes barriers for employees & customers

• Makes adjustments which enable individuals to contribute


• How many people with disabilities do you think there are in the world?

10% of the world’s population has a disability – that’s 650 million people

• How many people here has a family member or friend with a disability?

Based on global statistics – 1 in 3 of you will be disabled or close to someone who is

• What % of disabilities are not even visible?

75% of disabilities are “invisible” – your colleagues may, or may not, choose to tell you


Disability Confidence

The Best People

Higher Productivity &

Reduced Costs

Innovative Product & Service Offering

Stronger Stakeholder

Relationships & Reputation

Outstanding Customer

Relationships Satisfaction &

Retention

New Opportunities

Avoid Government

Penalties


AWARENESS

• Sponsorship of the 2012 Paralympic Games• Supportive Executive Leadership Team• Special Olympics Sponsor• Employees with disabilities share their experiences of working at Cisco

http://www.athens2011.org/en/index.asp


TALENT PIPELINE

• Offering summer internships to students with impairments as part of our global internship programme - activities in France, UK & India• “Soldier On!”


SUPPORT FOR STAFF

• Website with tools and resources• Ensuring a clear and easy process for adjustments in the workplace


• Employee Resource Group – CDAN (Cisco Disability Awareness Network) Established in 2007 150+ members globally Divided into 4 groups – US, EMEAR, India and APAC – share best practices, but run their own teams & projects Members may, or may not, have a disability – they share a passion to improve the situation of people working with disabilities

• Goals: Create a culture and work environment that fosters inclusion of people with disabilities Increase awareness & exposure to disability within the workplace Support people working at Cisco with disabilities

CDAN is closely involved in all the employee engagements activities already shared


• Disabled student mentoring programmes

• Disabled student internship schemes

• NetAcads in specialist schools

• Recruitment engagement

• Accessible technology projects

• Focus on non-visible disabilities

• Mental Health Awareness initiative


• Business Taskforce on Accessible Technology (BTAT) – Cisco is a member of BTAT – a group of senior leaders (CXO level) working to ensure that all technology is made accessible

• Customer business cases...

• Kentucky School for the Deaf: Using Tandberg video communication to unite its students with other deaf people across the country Virtual field trips Collaboration with other schools for the deaf Cultural exchanges, etc

• Lloyds: Cisco is working with Lloyds to ensure that its desktop phones are accessible to staff with hearing impairments


• Cisco Networking Academies established for people with disabilities

• Kenya: Sign language was developed to run courses

• Cisco Italy: uses its offices to run Networking Academy courses for disabled students

• Cisco Engineering staff in the US mentor deaf students in Kenya via TelePresence video conferencing

• Cisco Spain: Fundacion Adecco & EFD: Volunteering Program, Family Plan Program, II Capacities Race, Support to institutions

• Working with local communities (i.e., mentoring students at Reading University to support in accessing the workplace, coaching on CV completion, interview behaviour, etc)


• Denied access to pool of talent in an environment where the workforce is ageing rapidly

• Negative impact to employee satisfaction, attendance rates, performance standard

• Harmful impact to company brand, customer expectations & satisfaction

• Penalties such as fines, exposure for non-compliance in employing quotas of people with disabilities

• EU now looking at ensuring companies produce accessible products & services


• Becoming disability confident is a long term investment, a journey

• We are making progress, but still have much to achieve

• By changing our attitude and approach to disability there are things that we can all do, and continue to do to improve our disability confidence

Thank you.

Disability confidence j petisco vfinal talent & diversity event bcn23_feb12

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