DIPLOMA IN GRADE R TEACHING 1 - EdutelDiploma in Grade R Teaching The Diploma in Grade R Teaching...

NQF level 06

Diploma in Grade R Teaching

2019

1 4. General Information

2 Diploma in Grade R Teaching 5.

3. Who can study for this diploma? 6

4. Programme structure 8

5. Rules of combination 11

6. Student support 11

7. Assessment of students 12

8. Student Financial Aid 13

9. Governance and Management of Edutel Higher Education 14

10. Names and qualifications of Academic Staff 15

11. Code of Conduct 17

We offer the following programmes

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3SETTING THE PACE IN EDUCATIONAL DEVELOPMENT

1. General Information

Our MissionOur mission is to add value to our students'future by providing the very highest qualityacademic training studentpossible. Oursupport strategy is based upon total, no-compromise customer satisfaction and wecontinually strive to offer a complete packageof up-to-date value-added solutions to meet,our s needs. We value, above all, ourstudent'long-term relationships.student

Edutel Higher Education will seekendorsement by graduates, government andindustries as one of South Africa’s leadingprivate higher education and training centresof excellence, delivering education andtraining programmes, characterised bycurrency and relevance, through a network offacilities throughout South Africa and outsideof its borders. It will continue to improvelearning, increase access and endorse thenational skills initiatives to uplift the skillslevels of all enrolled students.

Meet EDUTEL� Edutel is a group of companies

specialising in the fields of education andtraining, skills development and services.The first Edutel company started off in1999 and in 2019 Edutel is celebrating20 years of excellence in the field ofeducation and training.

� Edutel Higher Education (Pty) Ltd isaccredited with CHE/HEQC.

� Provisionally registered with theDepartment of Higher Education andTraining until 31 December 2020 as aprivate higher education institution under

the Higher Education Act, 1997.Registration certificate No.2017/HE07/001

� The qualification is registered on the NQFSAQA ID 109561

� Approved by TEPEC.

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Diploma in Grade R TeachingThe Diploma in Grade R Teaching has beendeveloped to meet specific national needs toprovide prospective, as well as existing Gr Rteachers, to equip themselves with specificknowledge and appropriate skills; i.e.1. Specialisation in Home Language

teaching, together with English as FirstAdditional language teaching. Allstudents must study a Second AdditionalLanguage to meet the languagerequirements relating to conversationalcompetence.

2. An ability to identify barriers to learningin early childhood and developappropriate teaching and learningprogrammes to meet the needs of theidentified students.

3. Develop the skill to adapt to multiplebackgrounds and learning needs.

4. Supervised and assessed teachingpractice.

5. Professional development as a teacher toteach Grade R children effectively.

6. Teaching practice (Workplace integratedlearning). WIL is a part ofcompulsorythe programme where students spendfour consecutive weeks of supervisedteaching practice at schools during theirsecond, third and forth study years.

During the twelve weeks’ school-basedteaching practice (WIL), the students willengage in teaching within theprofessional school environment underthe supervision of experienced teachersas mentors and be formally assessed bysuitably-qualified staff members ofEdutel Higher Education.

The qualification is offered at NQF 6 andcarries 360 credits.

DurationMinimum of four years.

When can I register?There are two study cycles per academicyear.Study Cycle 1Register between 1 March and 30 SeptemberExamination in May/JuneNote: Students who are not computer literatewill only be allowed to register until 31 August2019 for this intake. Should you not becomputer literate and you register after 31August 2019, you will be able to attend StudyCycle 2. Computer literate students mayregister until 30 September 2019Study Cycle 2Register between 1 October and 28 February.Examination in November (year afterregistration) and May the year after.

Computer literacy workshopStudents who are not computer literate allhave to attend a 2-day computer literacyworkshop from 28-29 September 2019.

How do you study at Edutel Higher Education?The Diploma in Grade R Teaching is a part-timemodular qualification that makes use of ablended mode of learning. This means thatstudents will register for a qualification as adistance student and will work at home on thelearning material provided, but have at theirdisposal several ways in which to supplementtheir studies. Edutel will provide studentsupport through the following distributionchannels during the teaching and learningprocess; postal services, e-mail, Online Zoomsession, Moodle learning platform, SMS’s,WhatsApp, Facebook, Twitter, telephone, faxand DVD’s.

2 Diploma in Grade R Teaching.


Learning materialsYou do not need to buy any textbooks. Alllearning materials will be provided.

Language of instructionEnglish

Admission requirementsNational Senior Certificate (NSC) whichgrants access to Diploma studies.ORNational Certificate (Vocational) NC (V) atNQF Level 4 which grants access to Diplomastudies.ORA Level 4 or level 5 Certificate in EarlyChildhood DevelopmentORA foreign qualification that is equivalent tothe NSC as determined by SAQAORA Further Education and Training Certificate(FETC) at NQF Level 4.

Students who have completed their SeniorCertificate prior to 2008 must have obtainedat least four subjects on level D or higher.

Learning assumed to be in placeIt is assumed that the student is competent inthe Home Language of choice and English atSenior Certificate Level. The following homelanguages are offered: IsiZulu, IsiXhosa,Setswana, Sepedi, English or Afrikaans.

Basic computer literacy will enable studentsto access the student support actionsavailable.

What if I have certain knowledge andexperience already?

Edutel Higher Education is a strong supporterof Recognition of Prior Learning. For thisreason, students may apply for RPL.

What is RPL?RECOGNITION OF PRIOR LEARNING (RPL)In line with the South African QualificationsAuthority institutional guidelines and policies,Recognition of Prior Learning may take placeand the candidate may be awarded amaximum of 50% of the credits for theprogramme, based on appropriate assessmentof evidence of competence related to theprogramme and module outcomes.

RPL, as defined nationally by SAQA, applies toinformal or non-formal learning only.Learning resulting from formal routes willnormally be recognised via CreditAccumulation and Transfer (CAT), but in caseswhere CAT is found not to be applicable, theRPL route may be explored. Edutel HigherEducation in all its RPL and CAT processesensures that the following principles asformulated by the CHE, always underpin itsassessment policies and practices.

� A formal RPL will be followed in line withEdutel Higher Education’s RPL policy.

� RPL will be used to grant access to, orexemption from modules that contributetowards the Diploma Grade R.

� Edutel Higher Education recognises formsof prior learning as equivalent to theprescribed formal minimum admissionrequirements.

� Edutel Higher Education may recogniseother forms of prior learning for grantingadvanced standing through exemptionfrom modules or courses at lower levels ofthe Diploma Grade R qualification, forexample work integrated learning

3 Who can study for this diploma?.

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experience.� RPL processes are designed to grant access,

and RPL application is evaluated against theentry requirements of the qualification inquestion.

� Credit transfer means carrying over creditseither horizontally at the same level of study,or vertically from a lower to a higher level ofstudy.

� Credits are used as a measure for the volumeof learning required for a qualification.

� Any or all credits for an incompletequalification will be recognised by EdutelHigher Education as meeting part of therequirements for the Diploma Grade R.

How to apply for RPLPlease send an e-mail [email protected] to request anapplication form for RPL, which must becompleted and returned to the same e-mailaddress.


Programme structure: Four Year Distance Programme

PLEASE NOTE:ALL modules are compulsory EXCEPT for the Home Language modules and the SecondAdditional Language modules. Where students choose their Home Language first, English willbe taught as First Additional Language and the choice of the Second Additional Language(LoCC) is determined by the Home Language choice. If Afrikaans is the Home Language, thenone of the other listed African languages must be studied as the Second Additional Language(LoCC). If English is the Home Language, then one of the other listed African Languages mustbe studied as the Second Additional Language (LoCC).

YEAR 1 YEAR 2 YEAR 3 YEAR 4

Semester 1 Semester 1 Semester 1 Semester 1

Home Language of

choice

AFR 610 or SEF 610

or ZUF 610 or XHF

610 or SET 610

L6 [20C]

Home Language of

choice

AFR 620 or SEF 620

or ZUF 620 or XHF

620 or SET 610

L6 [20C]

Home language of

choice

AFR 630 or SEF 630

or ZUF 630 or XHF

730 or SET 610

L6 [20C]

** Second

Additional language

of choice (LoCC) AFS

510 or SES 510 or

AZU 510 or XHS 510

or STS 510

L5 [10C]

** Second

Additional language

of choice(LoCC) AFS

530 or SES 530 or

AZU 530 or XHS 530

or STS 530

L5 [10C]

** Second Additional

language of choice

(LoCC) AFS 520 or

SES 520 or AZU 520

or XHS 520 or STS

520

L5 [10C]

Managing Teaching

and Learning in

Grade R

PCM 630

L6 [15]

Learning support

and Diversity

IED 610

L6 [15C]

Education

Psychology

EDP 610

L6 [15]

Education

Philosophies

EPS 610

L6 [15C]

Education as a

Profession Studies:

EAP 630

L6 [15C]

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YEAR 1 YEAR 2 YEAR 3 YEAR 4

Semester 2 Semester 2 Semester 2 Semester 2

Life Skills: Beginning

Knowledge

LBK 610

L6 [15]

Teaching Life Skills:

Creative Arts

LAP 620

L5 [15]

Teaching Life Skills:

Music and

Movement

LAP 630

L6 [15]

Health Safety and

Nutrition

HSN 530

L5 [15]

Teaching and Learning

Mathematics

MAT 510

L5 [15C]

Teaching and

Learning Early

Mathematics

MAT 620

L6 [15C]

English First

Additional Language

ENG 510

L5 [15]

English First

Additional

Language

ENG 520

L5 [15]

English First

Additional Language

ENG 530

L5 [15]

** Communication

and ICT Skills

ICT 510

L5 C15

School-based

Teaching Practice

WIL 510

L5 [15C]

School-based

Teaching Practice

WIL 520

L5 [15]

School-based

Teaching Practice

WIL 530

L5 [15]

105 credits 90 credits 105 credits 60 credits*

TOTAL number of credits for the programme = 360 * Only 60 credits in fourth

year to allow for possible repetition.

** No formal written examinations will take place for these modules. Assessment will take place

through assignments.

All our course material is CAPS aligned.


Work-Integrated Learning (WIL)You are required to select a school in the areayou live where Grade R is being taught. Theschool must have an appointed HOD forECD/Foundation Phase and an EMIS number.This will be the suggested school where youwill complete your WIL. Apart from selectinga qualifying school, the school must alsomake a mentor teacher available to mentorand assess you during WIL.

Should you register between 1 Septemberand 28 February, you will be required to doyour WIL either in July, August, September orOctober. Should you register between1 March and 31 August, you will be requiredto do your WIL in February, March or May.

Note: All students must start with the fourweeks of teaching practice (WIL) in thesecond semester of their SECOND studyyear.

Edutel Higher Education reserves the right toapprove or not to approve of the selectedschool. Should Edutel Higher Education notapprove of the school, the student will berequired to select another school and havethe appendices completed again andsubmitted to Edutel Higher Education.

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Rules of combinationThe programme is designed and structuredin such a way that it forms an integratedwhole despite that it is made up of differentmodules. Provision is made for logicalprogression from one module to the nextand the interrelatedness of the differentmodules is emphasised continuously bycross referencing to other modules as theprogramme unfolds. The interrelatedness ofthe specialisation modules, fundamentalmodules and the work-integrated modules(Teaching Practice) is emphasised in allmodules.� A prerequisite for enrolling for second-

year modules in the elected HomeLanguage, English First AdditionalLanguage and elected Second AdditionalLanguage modules is the successfulcompletion of the first-year modules.

� A prerequisite for enrolling for thethird-year modules in the elected HomeLanguage, English First AdditionalLanguage and elected Second AdditionalLanguage modules is the successfulcompletion of the first- and second-yearmodules.

� A prerequisite for enrolling for theTeaching and Mathematics module inthe third year is the successfulcompletion of the MathematicsTeaching and Learning module in thesecond year.

� Complying with the requirementsfor Work Integrated Learning (WIL)modules during all three years ofstudy is a requirement to completethe qualification.

Academic supportEdutel Higher Education will providestudent support through the followingdistribution channels during the teachingand learning process:� Postal services� e-mail� Moodle learning platform� Online Zoom meetings� SMS’s� WhatsApp� Facebook� Twitter� Telephone� Fax� Supporting DVD’s.

Contact sessionsAt the onset of the programme, a one-dayorientation contact session will beorganised at centres accessible to thestudent. During this contact session, atraining session introducing students toMoodle and Zoom meetings will beconducted. All administrative matters, suchas submitting assignments, registering andwriting examinations, will be explainedduring this contact session.

In addition to the one-day orientationcontact session, two-day contact sessionswill be held once a semester, at which themodule content will be facilitated, andstudents can obtain clarification andassistance with study queries. Thus, eachstudent receives twelve hours of contacttraining per semester. Contact sessions willbe organised in centres which are accessibleto students. Contact session venues aredetermined by the number of students ineach area. Each contact session isfacilitated by an experienced person with

5 Rules of Combination. 6 Student support.


the necessary academic qualifications andfacilitation skills. The details of the contactsessions are provided in the AdministrativeBooklet. For the language modules, pending thenumber of students registering for the contactsession, the contact session might be conductedvia online Zoom sessions.

Media Centre ServicesThe media centre covers a wide variety ofresources for your use.� Access to additional reading material, such as

reference books and journals which are relevantto student's studies.

� Lists of recommended books which areavailable at other institutions.

� A list of internet websites that are relevant tostudents' studies and which can be accessed viathe web.

� Access to the services of EBSCOhost (electroniclibrary).

� Printing and copying services at a cost.� Internet access.� Downloaded online Zoom meetings for use

after the presentation date.� The services of a person to assist in the search

for information.

DisabilityEdutel Higher Education seeks to addressany unfair discrimination on the basis ofdisability and thereby provides access tothese students who wish to further theirstudies.

Health and WellnessEdutel Higher Eduation takes the healthand wellness of its staff and studentsseriously and therefore has a well-developedpolicy in place, managed by aHealth and Wellness Committee.

Formative assessmentA range of formal, non-formal and informalformative assessment procedures are usedto focus teaching and learning to improvestudent success.� All learning guides are written in an

interactive writing style. Every theme, orsub-theme includes self-assessmentformative activities. The format of theseactivities provides a variety of questions(activities) to allow the students to self-assess whether they know andunderstand the content and develop theability to practically apply their newknowledge.

� During the contact sessions, a variety ofquestions assessing the students’knowledge and practical applicationskills will be included in the programmes.

� A variety of short questions will beavailable on Moodle as self-tests.Students will be able to complete shorttests, as many times as they want to, inthe form of quizzes. Each self-test willbe electronically scored. After a fewattempts, the correct answers for eachquestion will be displayed.

� One formal assignment, contained in thetutorial letter of each module, must becompleted and submitted electronicallyto Edutel Higher Education. Assignments

7 Assessment of students.

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Cancellation PolicyCancellations of course fees will not beaccepted once you are accepted andregistered as a student. Consideration willonly be given to exceptional cases. You maycancel your studies, but you will remainliable to pay your course fees.

Students can arrange to pay their coursefees by bank debit order, cash monthly, cashin advance, credit card, in some cases, bysalary stop order (Fundi). Students canapply for study loans at various financialinstitutions.

The price for this qualification is on theapplication form.

may be submitted via Moodle or sent asan attachment to an e-mail.

� In each module, final marks carry thefollowing weights:� Assignment - contributes 30% of the

final mark.� Examination - contributes 70% if the

final mark.� Tutorial letter 2 provides comprehensive

feedback to students on formalassignments, contact session activities,as well as guidelines for preparation forthe examination.

Summative assessmentAll modules will be assessed through aformal examination in each module at theend of each semester.

Examinations in each of the modulescontribute 70% towards the promotionmark in each module.The final promotion mark will be calculatedby the separate marks obtained at the endof each semester.Students must achieve a sub-minimum of40% in an examination to pass a module.The overall mark for each module is 50%.To be awarded the qualification, studentsmust obtain 50% in each module.

8 Student Financial Aid.


9 Governance and management of Edutel Higher.Education

I, the undersigned hereby declare that:� Edutel (Pty) Ltd is registered with the Department of Education and isHigher Education

accredited/has applied for accreditation, to offer the programmes reflected in this brochure.� Edutel (Pty) Ltd will not exceed the enrolment that the facilities andHigher Education

equipment can reasonably accommodate.� Edutel (Pty) Ltd has sufficient space, equipment and instructionalHigher Education

material to provide education and training to meet the standards to set and achieve theobjectives of each programme.

� Edutel (Pty) Ltd will maintain full records of each student's admission,Higher Educationacademic progress and assessment of learning in respect of each programme.

� All the sites listed in this application are administered and controlled by Edutel HigherEducation (Pty) Ltd.

� Edutel (Pty) Ltd has the necessary academic and support staff withHigher Educationappropriate qualifications and experience to achieve the objectives of each programme.

� Officials from authorised institutions will be allowed unconditionally to conduct site visitsfor purposes of verification and ensuring compliance with the conditions of registration.

AB PelserCEO

Names of Directors, Chief Executiveand Senior Management

Directors: Andries PelserOscar Stephen BashingDenise Ann Bonnell

Chief Executive Officer: Andries Bernardus Pelser

Senior Management: Oscar Bashing – General ManagerProf Rika Joubert - Academic HeadKevin Schoultz - RegistrarMariaan Trollip - Academic Programme Co-ordinatorJolene Pillay - Programme Co-ordinator

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10. Names and Qualifications of Academic Staff

Academic Advisory BoardProf HJ Joubert (Academic Head) - B Sc(UP); TDHE(NKNWUP); FDE (CEFT); B Ed(UP);

M Ed(UP); Ph D(UP)

Dr K Bipath – BA, TDHE, BEd, MEd(UJ) , DEd (UJ)

Prof SA Coetzee - BA(PU for CHE); B Ed(NWU); M Ed (NWU); D Ed (Unisa); LLB (Unisa)

Me. M Frazer - National Diploma Marketing (Technical Witwatersrand); B-Tech

Marketing (UNISA); Masters in Commercii Marketing Management (UJ); Professional

Diploma in Digital Marketing (Digital Marketing Institute)

Dr J. Lotz - Diploma (Senior Primary) (P.O.K.); B.A. Psychology, Sociology (UNISA); B.Ed

(Orhtopedagogics) (UP); M.Ed (Orhtopedagogics) (UP): D.Ed (Adult Education)

(UNISA)

Dr MA Mohlakwana BA, TDHE, BEd (UP), MEd (UP), PhD (UP)

Dr JW Van Rooyen - B Sc(UP); TDHE(NKP); B Sc Hons(RAU); B Ed(UP); M Ed(UP);

Ph D(UP)

Academic staffChirumhanzu, YEC - BSc, Secondary Education Diploma, Certificate in Education

(Cambridge)Jannack, L - MEd, BEd(Hons), PGCE, BEdLotz, J - DEd, MEd, BEd (Psyc), BALouw, M - PhD, MSoc, B(Psyc), BAMampane, MA - BEd, PEDMaphanga, SM - MEd, BEdMangangxa, P - BEd(Hons) BAMeyer, E - Med, BEd(Psyc), BANtshangase, C - DEd, MA, BA, PGCETrollip, MC - BEd Hons(UNISA) in Inclusive Education - special needs language withlearner support


For a comprehensive list of services offered by EdutelGroup visit our website at:

www.edutel.ac.za

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11. Code of Conduct

“Edutel as an organisation realises that, when serving its customers through its employees,product and services, it will be confronted with instances where value-based decisions have tobe made and judgements required as to what is an ethical business practice or ethicallyacceptable action. For this reason the management of Edutel wishes to commit the,organisation and all its resources to ethically and morally defendable behaviour in all itsoperations and in all interactions with its constituents at all times.”

A.B. PelserChief Executive Officer

Visit our website for Edutel Higher Education’s policiesEdutel Higher Education (Pty) Ltd has acomprehensive set of policies and proceduresto ensure that students get quality educationand support. This includes, but is notlimited to:� Health & Wellness Policy� Student Support Policy� RPL Policy� Policy on disability.

Ethics

Attending instruction learningIt is expected of who are scheduled to attend sessions to ensure that theystudents contactarrive at the designated venue on time, bringing along all relevant materials and associatedequipment to ensure that they are well prepared to attend and benefit from the instructionalinterventions.

Study schedulesStudents studymust ensure that they have in their possession a copy of their schedule andthat they strictly adhere to the locations, times and dates as set out in these schedules, unlessotherwise informed in writing by Edutel or any of its authorised constituents of changes madeto such schedules. Only changes communicated in writing are considered valid and, studentsshould not any verbal instructions concerning scheduled changes.follow


Participation in instructional learningStudents are expected to participate in all activities and discussions taking place duringinstructional learning sessions. should appreciate these opportunities and at all timesStudentsutilise such learning opportunities to their advantage.

Conduct towards co- and facilitatorsstudentsStudents studentare expected to respect the dignity of their co- s and facilitators. Theirbehaviour towards other and facilitators should always be civilised, courteous andstudentssupportive. Foul language, disrespect and a discriminatory attitude towards any other studentor facilitator will not be tolerated and will be dealt with in the strictest possible manner.

Dress codeStudents are expected to ensure that their personal appearance and dress code conform toacceptable norms, are not offensive and do not detract from the professional image that isprojected by Edutel, co- and employer organisations.students

Employer relationsStudents Workplace Integrated Learningshould recognise that when attending , that suchattendance is treated under the same employment terms and conditions of work as applied byemployers.

Workplace learning and assessmentsStudents are expected to apply themselves as diligent, motivated and productive employeeswhile performing their duties . They should understand that the workplaces areduring WILextensions of the instructional learning components and that they must utilise everyopportunity at the workplace to apply their learning and, in so doing, develop their knowledge,skills and experience. should actively and positively participate in all assessments andStudentsensure that all assessments are conducted in a fair and just manner.

Assessments and proof of competenceStudents are expected to provide proof of competence through recognised assessment andmoderation procedures and instruments. It is expected of to fully participate in thesestudentsactivities and to ensure that all evidence submitted as proof of their competence is a true andaccurate reflection of their own ability and skills, and that no part of any evidence can beclaimed to present the efforts of another person in whatever capacity or association with thestudent. Students are expected to demonstrate extreme honesty and integrity in these matters.

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Use of facilitiesStudents are expected to use all physical facilities, including furniture and equipment, withutmost care and respect and to refrain from any wilful acts of vandalism, abuse or negligence.

Appeals procedureStudents who are not satisfied with the manner in which their learning efforts have beenassessed are required to utilise Edutel's appeals procedure and to refrain from trying to resolvesuch matters in other ways.

CommunicationStudents ,are encouraged to communicate with Edutel and its employees using recognisedchannels of communication established for such purposes. These channels include personalcontact, written (fascimile, letter or e-mail) or telephonic communication. areStudentsexpected to resolve any issues with Edutel directly and not to use intermediaries to addresssuch matters.


GRIEVANCE POLICY FOR EDUTEL

PurposeThe purpose of this policy is to formulate the values and philosophy of Edutel when dealingwith grievances of its students.

ObjectivesThe objectives of this policy is to:� establish a fair process for to air their grievances;students� provide a mechanism for dealing with grievances in order to protectstudent student

morale and motivation;� maintain sound and effective working relationships in the organisation.

ScopeThis policy is applicable to all categories of attending training interventions offered bystudentsEdutel.

Policy statementsAll may lodge grievances without any fear of victimisation or prejudice.studentsAll grievances are to be handled with the utmost discretion and with the dignity and privacy ofstudents in mind.Grievances shall be settled as speedily and effectively as possible.This policy deals with individuals' grievances and grievances in small groups.The Human Resources Manager or his/her delegate acts as advisor to both parties in thegrievance investigation.The policy does not replace normal communication between and Edutel and shouldstudentstherefore be utilised in cases where informal communication has been exhausted or is clearlyinappropriate.Students studentshave the right to be assisted by a co- of their choice at any stage of theprocedure.The grievance must be raised within five working days of the occurrence that gave rise to it,failing which, unless special circumstances exist, the will have no recourse to thestudentgrievance procedure.

RevisionThis policy to be revised after two years from date of acceptance.

ResponsibilityThis policy is the responsibility of the Training Quality Assurance Committee of Edutel.

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GRIEVANCE PROCEDURE FOR EDUTEL

Phase 1The must orally communicate the grievance directly to the Edutel Project Managerstudentresponsible for the particular learning programme. The must indicate that he/she isstudentlodging a formal grievance.

The Edutel Project Manager must:� listen in private to the problem;student’s� encourage the to speak openly about his/her grievances;student� give the the assurance that he/she will not be victimised;student� ask relevant questions to obtain all facts relating to the grievance;� respect the need for confidentiality;� endeavour to resolve the problem as soon as possible and furnish the with anstudent

answer within three working days from the date that the grievance was raised.

Phase 2If a is not satisfied with the result of the above:studentAn official grievance form must be completed and handed to the Edutel Project Manager. Thismust take place within three working days of the Edutel Project Manager informing thestudent Pof the outcome of hase 1.

Upon receipt of the grievance form, the Edutel Project Manager, after consultation with thestudent, studentmust communicate the outcome to the in writing within three working daysfor the purpose of solving the grievance.If the grievance is not settled to his/her satisfaction, the parties will proceed to thestudent’snext phase.

Phase 3The grievance form is handed to Edutel's Human Resource Manager who, within three days ofreceiving the form, arranges a grievance investigation, which will involve the following people:� The student� Witnesses (if any)� Edutel Project Manager� Human Resource Manager.

During the investigation an effort must be made to settle the grievance and Edutel's HumanResource Manager must comment in writing regarding his/her finding within three workingdays of the grievance investigation having been completed.

If the is not satisfied with the findings of the grievance investigation, the partiesstudentproceed to Phase 4.


Phase 4The must make use of any appropriate statutory dispute-settling mechanisms asstudentdefined in the Labour Relations Act, unless otherwise agreed upon by the and Edutel.student

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VISIT OUR WEBSITEwww.edutel.ac.za

HEAD OFFICEABSA , 1st floorBuilding

Cnr. &Ontdekkers Road Crane AvenueHorizon

Roodepoort, RSATel No: +27(11) 760-4251 / 760-3668

Fax No: +27(11) 763-4071E-mail: highereducation edutel.ac.za@

Website: www.edutel.ac.za

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