Dignity health box patient education challenge
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Transcript of Dignity health box patient education challenge
© Copyright 2014 CTIS CTIS Confidential & Proprietary 1
Dignity Health and Box Patient EducationApp Challenge
January 10, 2014
© Copyright 2013 CTIS CTIS Confidential & Proprietary 2
Online Search Engines• Too Much Information (TMI)• General/Common• Unreliable
Health Websites• Generic• No mechanism for reliable triage• Pull Model – Not Proactive or Preventive
Mobile Apps• Disease/Niche specific • Lacks holistic approach• Focuses more on eye-candy appeal rather than patient centric
Media Content• Trial and Error Approach• Time consuming
Problem Statement : Causes
© Copyright 2013 CTIS CTIS Confidential & Proprietary 3
Expensive• Typical 10
Physician clinic can have around 1000 triage calls/year
Time intensive• Patients
require personalized advice from own trusted physicians and source within minutes
Frustration•Leads to frustration on both sides as time and money is lost
•Complication grows as physician and patient numbers increase
Disengaged•Patient, Payor and Provider disconnected
•No streamlined reliable data share across entities
Data Overload•An overabundance of information
•Massive amounts of information can be distracting and have negative impact
Problem Statement : Results
© Copyright 2013 CTIS CTIS Confidential & Proprietary 4
© Copyright 2013 CTIS CTIS Confidential & Proprietary 5
Interactive Personalized Patient Engagement
Video Conferencing
Live messaging
Voice Memo
Personal Health Record
Document Management System
© Copyright 2013 CTIS CTIS Confidential & Proprietary 6
THANK YOU CTIS, Inc.
One Research Ct., Suite 200Rockville, MD 20850
Tel: 301-948-3033www.ctisinc.com