DIGITALTRANSFORMATION

William Poos, Head of Consulting

« One of my fears is being this big, slow, constipated,bureaucratic company that’s happy with its success.Companies fall apart when their model is so successfulthat it stifles thinking that challenges it. It’s like theJoker said : this town needs an enema. »

Mark Parker, Nike’s CEO

Be in better health

Be better informed for better decisions/control

Be safe & secure

Be recognized/engaged

Every business is digital Wishes/needs of users (consumers – collaborators)

Insurance

Damage report – location and emergency follow up

Right premium calculation (based on km, physical behaviour…)

Good coverage (micro insurance, life events, profiles…)

Preventive services – risk area assistance

Health Care

Medical info sharing (ie. Electronic patient record, diagnostic support…)

Move detection, falling, stroke…

E-Pills – drug ingestion control, body reaction control, follow up by the doctor and the family

Utilities

GE Wind Turbines - Wind direction anticipation communication (C2C)

Predictive Maintenance

Smart Metering – consumption control, benchmark, alerts

4

Every business is digital Examples in many industries

5

Manufacturing

Automotive – preventive maintenance, self-driven cars, driver assistance

Pepsi Cola – Machine 2.0 – flavor selection & combination, trends identification,

creation and industrialization of new soft drinks – crowd creation

EntertainmentFace recognition in casino – identification of people for access control and personalized

services

Disney My Magic – connected bracelet (key, payment tool, fastpass, location) and mobile

application to locate your group/family, plan, schedule

Sports – coach basket, tennis, running…

Every business is digital Examples in many industries

Smart

Utilities

Water

level/quality

Wind Turbines

(orientation)

Smart Meter

(home/field)

Every business is digital Multiplication of information sources and telemetry

Smart User

Device

Television

Telephone

Tablet

Glasses

Watch

Laptop

Smart

Home

Digital Key

Camera

Lightning

Heating

Multimedia

Gardening

Smart

Health

Care

E-Pill

Temperature

Pressure

Heartbeat

Breathing

Sugar level

Smart

Cities

Security /

camera

Mobility

(public, private)

Watching

Drone

Smart Things

Smart

User

Device

Social Media

Channel

management

(Physical/

digital)

Dig

ital

Transf

orm

atio

n (20

% -

> 1

00%

)

Smart Things

Smart

User

Device

Social Media

Our “smart”

Services /

Products

Channel

management

(Physical/

digital)

Partners

(Physical/

digital)

External Data

sources

(Physical/

digital)

Smart Things

Smart

User

Device

Social Media

Our “smart”

Services /

Products

Process

automation

(client/internal/

providers)

Collaboration

(Internal,

crowd

sourcing)

Channel

management

(Physical/

digital)

Partners

(Physical/

digital)

External Data

sources

(Physical/

digital)

1. All Teams wille expose their data…

2. Teams must communicate throught interface

3. … no other form of interprocess communication allowed

4. Interface without exception must be externalizable

5. Anyone who doesn’t do this will be fired

Dig

ital

Transf

orm

atio

n

Smart Things Management of reference data

Smart

User

Device

Social Media

Our “smart”

Services /

Products

Process

automation

(client/internal/

providers)

Collaboration

(Internal,

crowd

sourcing)

Predictive Analysis

Channel

management

(Physical/

digital)

Partners

(Physical/

digital)

External Data

sources

(Physical/

digital)

Dig

ital

Transf

orm

atio

n (20

% -

> 1

00%

)

Vectors of the transformation

Customer Experience

New Business Models

Operational efficiency

Insight

… at the service of the transformation

Reduce operational costs

Grow market shareOptimise the image of the organisation

Shorten time2market

Attract new talentsCreate visibility towards the Y generation

Integration

Consultancy

BIG DATA MOBILITY CLOUD SOCIAL

Marketing

SOLUTIONS

What NRB can do

… at the service of the transformation

Reduce operational costs

Grow market shareOptimise the image of the organisation

Shorten time2market

Attract new talentsCreate visibility towards the Y generation

Integration

Consultancy

BIG DATA MOBILITY CLOUD SOCIAL

Marketing

SOLUTIONS

What NRB can do

Consultancy

Business model evolution

Digital maturity assessment

IT Portfolio assessment (apps, infra, sourcing)

Transition plan

Architecture

Governance of data and services

External data & services

Architecture of Applications & Infra

Intégration

Implementation flow

internal / external (sag, fuse)

Set up of data repository (cdc…)

Consultancy Services Consultancy – Architecture - Integration

Digital

Business

Business

Model

Evolution

Consultancy

Data

Services

Selection

Architecture

SLA

Management

Integration

Data

Services

Design

Architecture

Data

Services

Integration

Integration

SFDC

eHR

Legacy

MobileRFI

Answers

RFP

Answers

Business / IT

Alignment

Consultancy

Business Architecture

(functions, information, …)

Technical Architectures

(applications, interfaces,

software, infra )

APM

Digital Maturity Assessment

Analysis of the IT budget

AS ISANALYSIS

Analysis of the evolution

scenarios and their business

cases

Technical architecture

(applications, interfaces,

software, infra)

Portfolio of services

Procurement strategy

TO BEDEFINITION

Identification of the work to do

Identification & description of

the projets and associated risks

Planning per project

Alignment with business

objectifs

Transformation budget (capex,

opex)

TRANSITIONPLAN

Validation of AS IS analysis

Understanding / structure of

business objectives

Business gains identification

Workshop to identiify the

“business model” evolutions

BUSINESSCOMITMENT

Set up collaborative

environment

Definition of objects

(applications, functions, …)

Definition of interfaces

(application, …)

Definition of data collections

METAMODEL

Consultancy servicesConsultancy services – on the road of the digital strategy

Tools Some References Team

NRB services The road to the digital strategy – technology, team, references

Utilities

ALG, Cile, Tecteo

Public sector

SPF Foreign affaires

SEPP - SPMT/ARISTA

Finance / Insurance

Ethias

Health Care

CHR Citadelle

FMSB, UNMS

10 Enterprise

Architects

Data CollectionsTemplates

(apps, infra, Budget, objectives,

It/bizz evaluation, …)

… at the service of your transformation

Reduce operational costs

Grow market shareOptimise the image of the organisation

Shorten time2market

Attract new talentsCreate visibility towards the Y generation

Integration

Consultancy

BIG DATA MOBILITY CLOUD SOCIAL

Marketing

SOLUTIONS

What NRB can do

Integration services

Customer SOA

HTML5 HTML5

Core Business

Services

Internal API - Services

B2B private API

Ext

ern

al

No

n e

xpo

sed

Exp

ose

d

PrivatePortal

Smart Devices

....

Core Functions

B2B Applications

…

Intranet

Applications Clients BO

Partner

API

Talent

Soft

…

…

Specific

…

Core Business

Services

Open

Public API

Third party Apps

Automatic Access 3rd partiesInteractive Access for 3rd parties

Core Business

Services Analytical Services

Evolution vs revolution

Integration servicesIntegration – our library of services

Data of Public

Services

Data Vertical

Services

Data Generic

Services

Marketing Sales Support Finance HR Vertical SolutionsC

olla

bBI

IT Solutions – dev ops

Integration servicesIntegration – modular deployment

Applications Core Business

Internal API - Services

Partner API

We Build Your

Smart Organization

NRB Services – data and services integrationIntegration services – technologies, teams, references

Tools Some References Team

Utilities

ALG, Tecteo

Public sector

SPW, Easi-Wal

OBFG – FAL 1 & 2

Finance / InsuranceEthias

Health Care

CHR Citadelle

NRBPrint Shop

MO

Digital Marketing

5 SOA Architects

5 Data Architects

10 SOA Dev/Analysts

2 SOA Operations

Specialists

THANK YOUWilliam Poos, Head of Consulting