Digital Disruption – Opportunity and Threat for L&D. LearningCafe Online Discussion
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Transcript of Digital Disruption – Opportunity and Threat for L&D. LearningCafe Online Discussion
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Digital Disruption Opportunity & Threat for L&D
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Introductions
Scott Dinsdale Media & Entertainment Lead, ANZ & APAC, AccentureSenior Fellow of the Annenberg Center for the Digital Future.
Kim Flintoff Learning Futures Advisor at Curtin University
Jeevan Joshi Producer – Learning Cafe
AllensAMPANZARCS AustraliaAustralian Prudential Regulation AuthorityAustralian Red CrossBank Australia Bendigo and Adelaide BankBMW Financial ServicesBNZCancer Council QueenslandCapgeminiCBACoca-Cola AmatilCSIROCurtin UniversityDEDJTRDegreedDepartment of Communications and the ArtsDimension Data GroupDuPont AustraliaEduTechFlag Ltd.Elders InsuranceEnergyAustraliaFairfax MediaFreelancerGrace Workplace SolutionsIMCIP AustraliaITADK&L GatesManipal Global Education Melbourne Business SchoolNATAPlay2Lead
PwCQBEQBE InsuranceQUTRio TIntoSavv-e Pty LtdSewells GroupSkillsoftSMS Mgt & TechSprout LabsSt John AmbulanceSuncorpSydney WaterTalesysTech-Wise ServicesTelstraTransit Academy University of NewcastleWest Coast InsituteWestpacWVI
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LearningCafe - What comes to your mind ?
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No - No impact Yes - But not by much
Yes - A lot0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
5.48%
31.51%
63.01%
Is digital disruption impacting your workplace or organization ?
n=83
94.5 % being impacted by Digital Disruption
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0.00%10.00%20.00%30.00%40.00%50.00%60.00%
11.59% 14.49% 18.84%
55.07%
Can L&D assist organizations with dig-ital disruption ?
n=83
81% think L&D is not assisting digital
disruption as they should
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0.00%10.00%20.00%30.00%40.00%50.00%60.00%
12.68% 15.49% 15.49%
56.34%
What do you think will disrupt the way L&D delivers learning ?
n=83
Is disintermediation beginning to
happen?
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SCOTT DINSDALE
Media & Entertainment Lead, ANZ & APAC, Accenture & Senior Fellow of the Annenberg Center for the Digital Future.
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It’s the end of the world as we know it and I feel fine
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Uber, the world’s largest taxi company owns no vehicles, Facebook the world’s most popular media owner creates no content, Alibaba the most valuable retailer has no inventory, and Airbnb the world’s largest accommodation provider owns no real estate.
experience & asset transformation
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The Access economyaccessThe owner economy^
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16
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1995 2000 2005 2010 2015
50%
• Many, many players• Equity driven• Ecosystem building
non-linear transformation2%
• Few winners• Revenue driven• Multi-sided platforms
First Principle
Disruption
The next
disruption
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OK isn’t good enough anymore
uneven outcomes
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KIM FLINTOFF
Learning Futures Advisor at Curtin University
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Data / Learning Analytics
https://www.vmware.com/files/images/thumbnails/vmw-scrnsht-vcenter-operations-management-suite-dashboard-lg.jpg http://www-01.ibm.com/software/data/images/Explore_7_dashboard.jpg
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Activity Data
http://www.pr-sol.com/technology.php
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Unbundling / Micro-credentialing
https://challenge.curtin.edu.au/
Challenge provides a platform for curricular, extra curricular, and outreach engagement via interactive and scaffolded engagement activity.
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Games/Gamification
https://www.campusquest.com.au/
Campus Quest is a game we have created to help people considering university to prepare themselves.
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Personalisation
Offers a student personal study assistance via mobile application
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Requires:
• Quality data• Trust• Technology
Infrastructure• Data Scientists• Data aware teachers• Flexible systems• Openness• Vision• Computation• Recognition of all
learning
In 2016, approximately 5.5 million new “things” will become connected each day. Gartner also forecasted that the number of connected things would jump to 20.8 billion in 2020.
Personalisation at Scale
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JEEVAN JOSHI
Producer - LearningCafe
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Future Work Skills 2020
Institute of the Future (iftf.org)
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Future Work Skills 2020 – L&D Skills
Institute of the Future (iftf.org)
Required for L&D
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LearningCafe Digital Manifesto for L&D Release 0.9
Principles
1. Thinking of Learners As Consumers 2. Curation Before Creation
3. Persistent Facilitator and Supporter 4. Digital First and High Value Touch
Impact of Consumer Trends on L&D
Darin FoxOrg Capability Mgr Optus
Digital Disruption at Fairfax L&OD (Chapter 2)
Learning Lab – Case Study by Nicole Thompson, Director L&OD
Content Curation for L&D
1 day experiential learning workshop in April 2016
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Thinking of Learners As Consumers
Learners asConsumers
Employees asCustomers
Value for Time
Value for Money
Value for Cognitive Bandwidth
Relevance -Does it solve my problem ?
Does it help the organisation I work for ?
Compliance Learning does not give competitive advantage. Just makes you safe.
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LearningCafe Digital Manifesto for L&D Release (0.9)
Enablers
Cost Reduction Agile Approach & Design Mindset
Practical Innovation Open Source Approach
Is Learning Design Overdone for Agile and Volatile times
Tony Dunford, Head Learning Design & DeliveryWestpac
Using MOOCs at QBE
Learning Lab – Case Study by QBE
xAPI/TinCan & LMS – Allies or Enemies ?
Derek WelshCIOAngus Knight
Ideasatwork.com.au
Collaborative Explorations by LearningCafe
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LearningCafe Digital Manifesto for L&D Release (0.9)
Skills
Content Curation Agile & Design Mindset
Business Acumen Digital Media Skills
Content Curation
Immersion Lab at UnConference
Virtual Reality
Immersion Lab at UnConference –
Martin Brown Samsung
Performance Management and Learning Should Tango
Aaron McEwanCEB
Agile Approach for L&D
1 day experiential learning workshop in June 2016
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What is the impact of Digital Disruption on organisations?
Does it require radical changes to employee capabilities or will incremental changes suffice?
Supporting employees so they don't feel disrupted, they feel
supported (i.e. change management)
Alexandra Schiller- Allens Question for Audience (use chat box)
What impacts are you feeling ?
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What is the role of L&D in getting the organisation and employees ready for disruption ?
Are we capable of meeting the expectations ?
What do you believe are the top 5 digital skills L&D
practitioners need to be a success in the new world?
Con DolmasQuestion for Audience (use chat box)
Who in your organisation is leading readiness for Digital Disruption ? Business/ HR/OD ?
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Does L&D need to disrupt ourselves and the way we deliver Learning ?
How do we get L+D professionals to get on the tech
bus as opposed to throwing stones at disruptive tech
Keith Sheardown, Transit Academy
Question for Audience (use chat box)
What new skills are you Learning ?
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