Digital capability webinar - 24 May 2016

WMCETT Professional Exchange 2016

Event 3, Jisc webinar: Develop your digital capability to support learners' digital experience

The Professional Exchange is funded by

About the Professional Exchange

»WMCETT is delivering a strand of the Education and Training Foundation’s Professional Exchange #2 programme. We have established the West Midlands Learning Consortium to run one of the pilot projects for a Professional Exchange across the wider West Midlands region from April to October 2016

»This collaboration with Jisc is the third of eight FREE Professional Exchange events with content shaped by those who attend

03/05/23 Develop your digital capability to support learners' digital experience 2

About the Professional Exchange

»As well as stating what CPD they would benefit from, participants are also asked what skills and knowledge they could bring to the events which would benefit fellow delegates to enable a true ‘exchange’

»After each event, contact and dialogue will continue via an accessible online forum and participants and other interested parties will be supported to continue networking

»The professional development opportunities at each event will be mapped to the ETF Professional Standards for the sector and resources from the Foundation will be showcased


Developing your digital capability

1. Reflect on what works best in your teaching and learning to meet the diverse needs of learners2. Evaluate and challenge your practice, values and beliefs3. Inspire, motivate and raise aspirations of learners through your enthusiasm and knowledge 4. Be creative and innovative in selecting and adapting strategies to help learners to learn5. Value and promote social and cultural diversity, equality of opportunity and inclusion6. Build positive and collaborative relationships with colleagues and learners7. Maintain and update knowledge of your subject and/or vocational area8. Maintain and update your knowledge of educational research to develop evidence-based

practice 9. Apply theoretical understanding of effective practice in teaching, learning and

assessment, drawing on research and other evidence

This webinar will help you to develop the following key values, attributes, knowledge, understanding and skills from the ETF Professional Standards:


http://www.et-foundation.co.uk/supporting/support-practitioners/professional-standards/

Developing your digital capability

10.Evaluate your practice with others and assess its impact on learning11.Manage and promote positive learner behaviour12.Understand the teaching and professional role and your responsibilities 13.Motivate and inspire learners to promote achievement and develop their skills to enable

progression14.Plan and deliver effective learning programmes for diverse groups or individuals in a safe

and inclusive environment15.Promote the benefits of technology and support learners in its use16.Enable learners to share responsibility for their own L&A setting goals that stretch and

challenge17.Contribute to organisational development and quality improvement

through collaboration with others

This webinar will help you to develop the following key values, attributes, knowledge, understanding and skills from the ETF Professional Standards:


http://www.et-foundation.co.uk/supporting/support-practitioners/professional-standards/

Next on the Professional Exchange

»The next Exchange event is on:› Monday 13 June 2016 at

Heart of Worcestershire College

› FELTAG: Blended learning in Practice showcase

› To book go to: warwick.ac.uk/go/wmcett

Heart of Worcester College are winners of the Times FE and AoC Awards for Innovative Use of Technology in learning. As head of the Blended Learning Consortium they lead a group of over 50 providers, bringing together more than 10% of UK FE colleges to work together at the forefront of blended learning development.Participants will:»Develop their understanding of a range of models of blended learning»Review some current teacher CPD options around blended learning»Review and evaluate a range of blended learning tools and courses used at Heart of Worcester»Share their expertise on the benefits of blended or online learning


http://www.warwick.ac.uk/go/wmcett/

Outline of today’s session

»Develop an understanding of the importance of developing our own digital capabilities and how to use the discovery tool to self-assess our own capabilities

»Learn new approaches to gathering their learners’ views of technology and have an awareness of how their learners are themselves using technology

»Gain a better awareness of how to support the development of students’ digital literacies

»Access to a range of Jisc online guidance to support them in their practice


Building digital capabilityJames Clay, Project Manager, Jischttps://digitalcapability.jiscinvolve.org #digitalcapability

03/05/23

Youth technology training in South Africa by Beyond Access CC BY-SA 2.0 https://flic.kr/p/ecjApBYouth technology training in South Africa by Beyond Access CC BY-SA 2.0 https://flic.kr/p/ecjApB

Question

What do we understand by

digital capability?03/05/23 Building digital capability

Image Copyright NERCImage Copyright NERC

Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CRMeerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR

Thriving in a digital age?

»In 2010 we defined digital literacies as: those capabilities which fit someone for living, learning and working in a digital society

»It was a much-disputed term, but the concept struck a chord in the sector, especially from 2012-13 onwards

»The digital literacies are relevant to both students and staff

03/05/23 Building digital capability

Building digital capability

»Effective use of digital technology by university and college staff is vital in providing a compelling student experience and in realising a good return on investment in digital technology.



»Working with stakeholders and sector bodies, we intend to provide clear guidance over what digital skills are required, and equip leaders and staff with the tools and resources they need to improve digital capability at a local or institutional level.



»This project builds on existing work by Jisc and others.

»Project working or looking at frameworks with ALT, SCONUL, UCISA, AGCAS, CRA, SEDA, QAA, LFHE, NUS, HEA, UUK, CILIP, Vitae, RIN, ALDinHE, HEDG and others.



»Now in 2014-16 we’re being asked to address ‘digital capability’ in the HE and FE sectors as a priority challenge



»This is about staff digital knowledge, skills and attitudes

»Universities, colleges and skills want help in:› identifying the digital skills needed› identifying their skills gaps›planning, implementing and evaluating initiatives to improve skills

»#digitalcapability03/05/23 Building digital capability


03/05/23 19

Digital capability: the six elements

03/05/23 20

ICT proficienc

y

Information,data and

media literacies

Digitallearning and

self development

Digital creationinnovation and

scholarship

Communication,collaboration and

participation

Digital identityand wellbeing

Question

Digital capability service


Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld

Digital capabilities: the six elements

ICT Proficiency


By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia CommonsBy Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons


Digital creation, innovation and

scholarship03/05/23 Building digital capability

Image by James Clay CC BY-NC 2.0Image by James Clay CC BY-NC 2.0


Digital learning and self development



Digital communication,

collaboration and participation



Digital identity and wellbeing


The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZThe Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ


Digital information, data and media

literacies03/05/23 Building digital capability

Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqLOld Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL

Question

Discovery tool


Digital capability discovery tool

»Closely related to the framework, a suite of discovery, diagnostic and reflective tools will help individuals and managers in a range of roles identify and reflect on current skills levels and digital capability, and make plans for how these can be improved.

»Individual and institutional dashboards.»Social sharing, Twitter, Facebook, LinkedIn.


Discovery tool

»We have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills

03/05/23 Embedding digital literacy; building digital capability 37

Discovery tool

03/05/23 Embedding digital literacy; building digital capability 38

Question

Online offer


Question

Digital Leadership Programme


Digital Leadership Course»The Jisc Digital Leaders programme has been

designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to:› Become a more effective digital leader or manager

through personal and professional development › Explore how their organisations can engage more

effectively with the technology at their disposal – at both strategic and operational levels

› Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams

03/05/23 43Emedding digital literacy; building digital capability

Digital Leadership Course

»We continue to work with Jisc training on the roll-out of the Digital leaders course following the successful pilot.

»The course is next scheduled to run in October, and that run will be part of the transition from project output to Jisc’s service offer.

03/05/23 44Embedding digital literacy; building digital capability

»There is the main site on the Jisc website.

»https://www.jisc.ac.uk/rd/projects/building-digital-capability

Web site»Follow the project on the

blog.»http://

digitalcapability.jiscinvolve.org/wp/

Project Blog


Twitter

»Follow the community using the hashtag #digitalcapability

»https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash

Twitter


jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Get in touch…


James ClayProject [email protected]

03/05/23

http://bit.ly/jiscdigcap


http://www.jisc.ac.uk/

Supporting your learners’ digital experienceSarah Knight, Student experience, Jischttps://digitalcapability.jiscinvolve.org #digitalcapability

03/05/23

Describe your digital learners

»What technology do they use everyday?

»What technology do they use for their learning?

»What technologies do they use for collaborating, networking and sharing ideas their peers?

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Jisc digital student projects

»Phase 1 study reviewed students’ expectations and experiences of the digital environment at university and we spoke to 500 staff and students during our consultation (2013-2014)

»We conducted a review of practice in schools to identify likely incoming expectations (2014)

» In phase 2 we focused on FE speaking to 220 learners and 300 staff from colleges across the UK (2014-2015)

» In phase 3 we have spoken to over 100 learners from ACL, WBL, apprenticeships and offender learners (2015-May 2016)

»Phase 4 Online learners study, review of practice and speaking to students studying on online or partly online courses (2016 -)

http://digitalstudent.jiscinvolve.org


Profile of a 2020 learner - City & Guilds

View this video at https://www.youtube.com/watch?v=i_IwW8F7BEE 03/05/23 Supporting your learners’ digital experience 52

Where are we now?

»Where is your college or provider on the digital continuum?


Poll

»Do you gather your learners’ expectations and experiences of technology?

»Share when you do this and how you do this


What do our learners expect now?

http://bit.ly/FEdigitalstudentoutputs03/05/23 Supporting your learners’ digital experience 55

“I expect college to provide free access to a range of digital devices, services and software. I want to be using the software I’ll need at work.”

“I want support in moving beyond the basic functions of software and systems, and using things effectively”

“Ask us what we need - we might just surprise you. I don’t feel the college genuinely engages us in decisions about technology”

“I want teachers who are digitally skilled, confident, and willing to hand over control to us to use familiar technologies in class”

“I expect modern, easy to find learning resources. How about making screencasts or videos available on the VLE?”

The digital experience matters

»Learners' first experiences of colleges are often online:»Learners compare their digital experiences and provision»Many course experiences are now hybrid/blended»Learners want to use their own devices and services to

access, organise and record their learning»Learners expect college/university to prepare them for

employment in digital workplaces and life in a digital society

»Learners' sense of wellbeing and belonging are tied up with the quality of their digital access


Learners want a say

»Learners in our studies saw the digital experience as an opportunity to contribute and get involved

»Digital engagement methods such as social media, padlets, twitter walls, vox pops etc are popular...

»… and once established can be used for other issues too»Digital students are different – it is important that the

experience of different groups is represented»Learners can get involved in different ways e.g. advocate,

researcher, representative, intern, change agent, project lead, buddy, mentor, designer...

»This is an issue which can help change relationshipsbetween staff and students


Colleges want to do this better

»The digital experience is a complex and emerging issue – it's hard to ask the right questions

»Information about it is held by different people in different roles and places – it's hard to get a joined up picture

»Longitudinal, qualitative and comparative data are essential – but difficult to collect, manage and interpret

»Engagement should be part of a change agenda: students get cynical if their opinion is sought but not acted on

»Lack of resources to do the research»Is the digital experience really a separate issue or

should it be investigated alongside other learner data?03/05/23 Supporting your learners’ digital experience 58

Poll

»Do you assess your learners’ digital skills?

»Share when you do this and how you do this


Developing your learners digital literacies

»Short guide:jisc.ac.uk/guides/developing-students-digital-literacy

»Longer guide:jisc.ac.uk/guides/developing-digital-literacies

»Useful resources:jisc.ac.uk/guides/developing-digital-literacies/supporting-students


Empower students to develop the digital

»Blackburn college – Digipals»Portsmouth college – Apple Ambassadors»Sussex Downs College – Student digital leaders»Barnet and Southgate College – DigiDesk

initiative »Leeds City College – digital leaders and

involvement of SU»Harlow College – digital ambassadors»Prospects College of Advanced Technology –

digital learning ambassadors»Oldham College – digital leaders starting in

Sept 16»http://bit.ly/jisc-partnership


How can we gather our learners’ expectations and experiences of technology?http://bit.ly/FEdigitalstudentoutputs


Jisc Learner digital experience tracker

»The Learner digital experience tracker enables colleges and skills providers to:› Gather evidence from learners about their digital experience,

and potentially track changes over time› Make better informed decisions about the digital

environment› Target resources for improving digital provision› Plan other research, data gathering and learner engagement

around digital issues

› Demonstrate quality enhancement and learner engagement to external bodies and to learners themselves

http://bit.ly/jiscdigidataservice

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What our learners expect

»From Jisc Learner Digital Experience Tracker Pilot (2016), 24 institutions gathered nearly 11,000 student responses

»12 FE and skills providers including two specialist colleges gathered a total of learner 3,328 responses

»61% of FE and skills learners can access online course materials most of the time

»55% of FE and skills students can access personal information (such as grades and module choices) most of the time

»82% of FE and skills students agree that they get enough support to behave safely and respectfully online


What our learners say

»Students were asked about their use of digital resources within the last six weeks of teaching and learning:› 45% had worked online with others e.g. via discussion boards,

Facebook groups or Twitter› 68% had produced work in a digital format› 30% had created a personal record of their learning e.g. via a

blog or e-portfolio

»68% of FE and skills learners agree that their learning experience is helped when technology is used by teaching staff

»67% of learners said they get enough support to use their own device


Focus group process

»Learner profile»Focus group process»Card sort »http://bit.ly/

Jiscdigitalstudent_keyoutputs»http://bit.ly/

FEdigitalstudentoutputs

Tools to support you:


Card sort activity and learner profile


Experiencing the card sort»Take the cards out of the envelope

and lay them on the table so that all are visible

»Put the ‘theme heading’ at the top and after a group discussion, put the remaining cards in order of importance underneath the theme card

» If you want to add something to the existing cards, use a post-it

» If you don’t understand a card or consider it unimportant, put it back in the envelope

»Timed exercise keeps everyone on task

» Card themes:› Access to technology› Useful Skills › Experiences › Making good choices


Benchmarking the student digital experience

»Jisc, NUS and TSEP»http://bit.ly/digstudentbenchmark


Digital students are different posters

http://bit.ly/FEdigitalstudentoutputs 03/05/23 How can we gather our learners’ expectations and experiences of technology? 71

Enhancing the digital student experience postcards

http://bit.ly/FEdigitalstudentoutputs 03/05/23 How can we gather our learners’ expectations and experiences of technology? 72

Share your ideas

»How could you use these approaches?

»How would you like to see your college using any of these?

»At what level (course, college…?)?

» Who do you need to work with to make this happen?


Enhancing the student digital experience

Updated online guide available from:


http://bit.ly/Enhancing_digital_student_ExperienceNow with findings from FE Digital Student project and 100 snapshots of current practice from colleges and universitieshttp://bit.ly/FE_Snapshot_case_study_Digital_student

What are we doing?

»The evolution of FELTAG: A glimpse at effective practice in UK FE and Skills (March 2016)

»Senior leaders think pieces»Publish online version late

June 2016

»Current version available from http://bit.ly/FELTAGMarch16


What one thing?


»What one thing will you do to engage your learners in active dialogue around their digital expectations and experiences?

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

Find out more…

Digital Student #digitalstudentSarah [email protected] your Jisc Account Managerjisc.ac.uk/contact/national-and-regional-contacts


Continuing the dialogue,spreading the word.

What next?

03/05/23 Continuing the dialogue, spreading the word. What next? 78

Cascading learning – now what?

»A well as enabling face-to-face and webinar-based professional dialogues like the one today, a major aim of the Professional Exchange is to form ongoing collaborative networks to allow sharing of best practice and resources

»With that in mind, how can we ensure that today’s event has this lasting impact?

»First – what will you do to cascade your learning from today in your own organisation and with your existing networks?


Sharing practice and future plans

»Have you developed any strategies or resources for developing staff and students’ digital capabilities?

»Have any peer support / student ‘digital champions/ambassadors’ programmes been used?

»What were the successes / challenges of initiatives like these?»Do you have strategies in place for measuring or capturing the

extent of students’ digital capabilities?»How do you use data from any measures of capability – is

differentiated support put in place? If so, how?»What other topics / issues related to digital capabilities would

you like to discuss?03/05/23 Continuing the dialogue, spreading the word. What next? 80

Continuing the dialogue – the ETF WM PE Basecamp


WMCETT Professional Exchange 2016Thank you

The Professional Exchange is funded by


Digital capability webinar - 24 May 2016

Education

Transcript of Digital capability webinar - 24 May 2016