Did you know that over 12 billion dollars is spent on point-of-purchase displays every year?
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Transcript of Did you know that over 12 billion dollars is spent on point-of-purchase displays every year?
Did you know that over 12 billion dollars is spent on
point-of-purchase displays every year?
Point of Purchase
Point of Purchase (POP) is an important marketing tool that advertises a product or service at the point a guest makes a selection.
Point-of-PurchaseGoes Digital
Presented by:
Mollie Henefield
Challenges
Control • Distribution to 77 locations• Timing
Message• Changes take time
Possible Solutions
Video display Point of Purchase discovered• Provide control
– Change message by location, by day part at any time
Worked for the military• Used in dining facility• Increased sale of one test meal by 575% and
second test meal by 143%
Research Question
Do video display monitors in
Quick Service Restaurants
influence guests buying habits?
Deployment
3 Restaurants Selected Meals 7 Rotating Days
Examples
Video Display location
Method
Survey• Modified current survey used with 5 new questions
– Did you see the video display monitor?
– What attracted you to video display?
– Was video display in good location?
– Will you watch for the video display in the future?
– Did you order what was on video display today?
• Surveyor handed out surveys in restaurant – 3 locations, 2 weeks each, total of 1,900 collected
• Gave a free taco coupon as incentive
Discoveries
52% of guests saw video display 35% said that movement attracted their
attention 55% said that the video monitor was in a
good location 63% said they would watch the video
display in the future
Discoveries Of the 52% of guests that saw the video
display ONLY 21% actually ordered the featured item!
Discoveries Sales data showed the number of feature
items went up 47%
Answer
Research Question: NO Sales Data: YES
Recommendation
Continue testing using sales data vs. customer feedback because the results are more exact
Test a drive-thru scenario as there is a more captive audience
Questions?