Diagnostic printer 68XX

© Eastman Kodak Company, 2006

{Diagnostics}{Production}{KodakServiceSupport}{None}

Publication No. DG2842-117JUL06

Supersedes DG2842-115OCT05

DIAGNOSTICSfor the

Kodak PHOTO PRINTER 6800 / 6850Service Codes: 2842 and 8106

ImportantQualified service personnel must repair this equipment.

A161_1050HC

2 17JUL06 – DG2842-1

PLEASE NOTE The information contained herein is based on the experience and knowledge relating to the subject matter gained by Eastman Kodak Company prior to publication.

No patent license is granted by this information.

Eastman Kodak Company reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information. Kodak shall not be liable for any loss or damage, including consequential or special damages, resulting from any use of this information, even if loss or damage is caused by Kodak’s negligence or other fault.

This equipment includes parts and assemblies sensitive to damage from electrostaticdischarge. Use caution to prevent damage during all service procedures.

Description Page

Table of Contents

Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Keys on the OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Lights on the OPERATOR PANEL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Obtaining Access to the Diagnostic Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Making a Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4“Control error XX” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4“Mechanical Error XX” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4“Sensor Error XX”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6“Temperature sensor error XX” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10“Paper Jam XX” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10“Paper Empty” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13“Incorrect ribbon” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13“Ribbon Empty” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13“Incorrect Paper” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13“Cover Open” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14“Paper Cover Open”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Diagnostics

DG2842-1 – 17JUL06 3

Section 1: Using the Diagnostics

Keys on the OPERATOR PANEL

Lights on the OPERATOR PANEL

Obtaining Access to the Diagnostic Program[1] De-energize the PRINTER.

[2] At the same time, do:

• energize the PRINTER

• press and hold [+] + [Menu] + [-]

[3] The LCD displays “System Setup Mode”, then “Initializing”, then “Ready:*****”.

[4] Press [Menu] to open the Diagnostics Menu.

NoteTo return to the Customer Menu Mode, de-energize and energize the PRINTER.

Making a Test Print[1] Press:

• [Menu] until “Test Print Mode” displays on the LCD

• [Enter] to make a test print

Kodak Photo Printer 6800

Power

Ready

Error

Rewind/ClearPaperEnter

PaperAdvanceMenu

A161_0021AC

Key Action

“+” Move forward.

“-” Move back.

“Menu” Opens the menu options.

“Enter” Selects the menu option.

“Paper Advance” Feeds the paper into the PRINTER.

“Paper Rewind/Clear”

•When the LCD displays “Ready”, this key rewinds the paper into the PAPER ROLL.

•Moves up 1 menu level.

Light Color Status of the PRINTER

“Power” Orange The PRINTER is energized.

“Ready” Green The PRINTER is ready to make prints.

“Error” Red An error has occurred. Read the message displayed on the LCD, then see “Error Codes” on Page 4.

DIAGNOSTICS

4 17JUL06 – DG2842-1

Section 2: Error Codes

“Control error XX”

“Mechanical Error 01” or “Mechanical Error 02”


Possible Cause Action

The CONTROLLER BOARD AY is malfunctioning.

1. Upgrade the FIRMWARE for the PRINTER.

2. If necessary, install a new CONTROLLER BOARD AY.


The THERMAL HEAD MOTOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the THERMAL HEAD MOTOR.

2. Check that CONNECTORS CN12 - CN63 - CN68 on the THERMAL HEAD MOTOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new THERMAL HEAD MOTOR AY.

The THERMAL HEAD SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the THERMAL HEAD SENSOR.

2. Check that CONNECTORS CN42 - CN74 and CN42 - CN75 on the THERMAL HEAD SENSOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new THERMAL HEAD SENSOR AY.





The PINCH ROLLER MOTOR AY is disconnected or malfunctioning

1. Use the diagnostics to check the operation of the PINCH ROLLER MOTOR.

2. Check that CONNECTORS CN12 - CN62 on the PINCH ROLLER MOTOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new PINCH ROLLER MOTOR AY.

The PINCH ROLLER SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PINCH ROLLER SENSOR.

2. Check that CONNECTORS CN41 - CN71 and CN41 - CN72 on the PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new PINCH ROLLER SENSOR AY.




Error Codes

DG2842-1 – 17JUL06 5





The SUB-PINCH ROLLER SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the SUB-PINCH ROLLER SENSOR.

2. Check that CONNECTORS CN44 - CN80 and CN44 - CN81 on the SUB-PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY are connected correctly.

3. Check that CONNECTORS CN11 - CN40 on the SUB-PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY are connected correctly.

4. If necessary, install a new SUB-PINCH ROLLER SENSOR AY.

The PAPER FEED SUB-PINCH MOTOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER FEED SUB-PINCH MOTOR.

2. Check that CONNECTORS CN12 - CN64 - CN69 on the PAPER FEED SUB-PINCH MOTOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new PAPER FEED SUB-PINCH MOTOR AY.





The CAM is in the incorrect position. 1. Restart the PRINTER.

The PAPER FEED PINCH MOTOR is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER FEED PINCH MOTOR.

2. Check that the CONNECTORS for the PAPER FEED PINCH MOTOR and the CONTROLLER BOARD are connected correctly.

3. If necessary, install a new PAPER FEED PINCH MOTOR.





The EJECT SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the EJECT SENSOR.

2. Check that CONNECTORS on the EJECT SENSOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new EJECT SENSOR AY.

The EJECT ROLLER MOTOR is disconnected or malfunctioning.

1. Check that the EJECT ROLLER MOTOR is connected correctly at both ends.

2. Check the EJECT MOTOR in the diagnostics. When the EJECT MOTOR is up, both sensors are “on”. When the EJECT MOTOR is down, SENSOR 1 is “off” and SENSOR 2 is “on”.

3. If necessary, install a new EJECT MOTOR.




DIAGNOSTICS

6 17JUL06 – DG2842-1


“Sensor Error 01”



The PAPER CUTTER is out of position.

1. Use the diagnostics to move the CUTTER to the correct position.

2. If the CUTTER is stuck, clean and lubricate the CUTTER AY.

3. If necessary, install a new PAPER CUTTER.

The PAPER CUTTER AY is disconnected or malfunctioning.

1. Check that CONNECTORS CN10 - CN94 on the PAPER CUTTER AY and the CONTROLLER BOARD AY are connected correctly.

2. Check that CONNECTORS CN50 - CN92 and CN50 - CN93 on the SENSOR for the PAPER CUTTER AY and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new PAPER CUTTER AY.





The PAPER EDGE SENSOR on the PAPER EDGE SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER EDGE SENSOR.

2. Check that CONNECTORS CN45 - CN82 on the PAPER EDGE SENSOR and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new PAPER EDGE SENSOR AY.





The PINCH ROLLER UP/DOWN SENSOR is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PINCH ROLLER UP/DOWN SENSOR.

2. Check that CONNECTORS on the PINCH ROLLER UP/DOWN SENSOR are connected correctly.

3. If necessary, install a new PINCH ROLLER UP/DOWN SENSOR.




Error Codes

DG2842-1 – 17JUL06 7




“Sensor Error 09” or “Sensor Error 10”


The FEED IN PINCH SENSORS are disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the FEED IN PINCH SENSORS.

2. Check that the connectors for the FEED IN PINCH SENSORS are connected correctly at both ends.

3. If necessary, install a new FEED IN PINCH SENSOR AY.

The FEED IN PINCH MOTOR is disconnected or malfunctioning.

1. Check that the FEED IN PINCH MOTOR is connected correctly at both ends.

2. Check the FEED IN PINCH MOTOR in the diagnostics. When the MOTOR is up, both SENSOR 1 is “off” and SENSOR 2 is “on”. When the MOTOR is down, SENSOR 1 is “on” and SENSOR 2 is “off”.

3. If necessary, install a new FEED IN PINCH MOTOR.


The PAPER POSITION SENSORS are disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER POSITION SENSORS.

2. Check that CONNECTORS CN43 - CN76 and CN43 - CN77 on the PAPER POSITION SENSORS and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install new PAPER POSITION SENSORS.









The PAPER EDGE SENSOR on the PAPER EDGE SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER EDGE SENSOR.

2. Check that CONNECTORS CN45 - CN82 on the PAPER EDGE SENSOR and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new PAPER EDGE SENSOR AY.




DIAGNOSTICS

8 17JUL06 – DG2842-1




“Sensor Error 17”, “Sensor Error 18”, or “Sensor Error 19”

The PINCH ROLLER UP/DOWN SENSOR is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PINCH ROLLER UP/DOWN SENSOR.

2. Check that CONNECTORS on the PINCH ROLLER UP/DOWN SENSOR are connected correctly.

3. If necessary, install a new PINCH ROLLER UP/DOWN SENSOR.




The FEED IN PINCH SENSORS are disconnected or malfunctioning.

1. Check that the connectors for the FEED IN PINCH SENSORS are connected correctly at both ends.

2. If necessary, install a new FEED IN PINCH SENSOR AY.

The FEED IN PINCH MOTOR is disconnected or malfunctioning.

1. Check that the FEED IN PINCH MOTOR is connected correctly at both ends.

2. Check the FEED IN PINCH MOTOR in the diagnostics. When the MOTOR is up, both SENSOR 1 is “off” and SENSOR 2 is “on”. When the MOTOR is down, SENSOR 1 is “on” and SENSOR 2 is “off”.

3. If necessary, install a new FEED IN PINCH MOTOR.




The PAPER POSITION SENSORS are disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PAPER POSITION SENSORS.

2. Check that CONNECTORS CN43 - CN76 and CN43 - CN77 on the PAPER POSITION SENSORS and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install new PAPER POSITION SENSORS.








Error Codes

DG2842-1 – 17JUL06 9




The COVER OPEN SENSOR is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the COVER OPEN SENSOR.

2. Check that CONNECTORS CN50 - CN91 on the COVER OPEN SENSOR and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new COVER OPEN SENSOR.




The PINCH ROLLER SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PINCH ROLLER SENSOR.

2. Check that CONNECTORS CN44 - CN80 and CN44 - CN81 on the PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY are connected correctly.

3. If necessary, install a new PAPER LEAD EDGE DETECTION SENSOR.

The PINCH ROLLER MOTOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the PINCH ROLLER MOTOR.

2. Check that CONNECTORS CN12 - CN64 - CN69 on the PINCH ROLLER MOTOR AY and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new PINCH ROLLER MOTOR AY.




The RIBBON TAKE-UP SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the RIBBON TAKE-UP SENSOR.

2. Check that CONNECTORS for the SENSOR AY are connected correctly at both ends.

3. Rotate the DECODER.

4. If necessary, install a new RIBBON TAKE-UP SENSOR AY.




DIAGNOSTICS

10 17JUL06 – DG2842-1


“Temperature sensor error 01”, “Temperature sensor error 02”, “Temperature sensor error 03”, or “Temperature sensor error 04”

“Paper Jam 01”

“Paper Jam 02”

The RIBBON SUPPLY SENSOR AY is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the RIBBON SUPPLY SENSOR.

2. Check that CONNECTORS for the SENSOR AY are connected correctly at both ends.

3. Rotate the DECODER.

4. If necessary, install a new RIBBON SUPPLY SENSOR AY.





The JUNCTION BOARD AY is disconnected or malfunctioning.

1. Check that CONNECTORS CN11 - CN40 on the CONTROLLER BOARD AY and the JUNCTION BOARD AY are connected correctly.

2. If necessary, install a new JUNCTION BOARD AY.

The HEAD THERMISTOR is disconnected or malfunctioning.

1. Use the diagnostics to check the operation of the HEAD THERMISTOR.

2. Check that the CONNECTORS on the THERMAL HEAD and the CONTROLLER BOARD AY are connected correctly.

3. If necessary, install a new THERMAL HEAD.


Install a new CONTROLLER BOARD AY.


The PAPER EMPTY SENSOR is disconnected or malfunctioning.

1. Check that the SENSOR is connected correctly at both ends.

2. If necessary, install a new PAPER EMPTY SENSOR.





The PAPER EDGE SENSOR is disconnected or malfunctioning.


2. If necessary, install a new PAPER EDGE SENSOR.




Error Codes

DG2842-1 – 17JUL06 11

“Paper Jam 03”, “Paper Jam 04”, or “Paper Jam 05”

“Paper Jam 53”, “Paper Jam 65”, “Paper Jam 69”, or “Paper Jam 6A”

“Paper Jam 6B”

“Paper Jam 81”

“Paper Jam 83”


The PAPER EDGE SENSOR is dirty or malfunctioning.

1. Clean the PAPER EDGE SENSOR.

2. If necessary, install a new PAPER EDGE SENSOR.

The PAPER FEED MAIN MOTOR AY is disconnected or malfunctioning.

1. Check that CONNECTOR CN6 on the PAPER FEED MAIN MOTOR AY and the CONTROLLER BOARD AY is connected correctly.

2. If necessary, install a new PAPER FEED MOTOR AY.

The PAPER FEED SUB-MOTOR AY is disconnected or malfunctioning.

1. Check that CONNECTOR CN7 on the PAPER FEED SUB-MOTOR AY and the CONTROLLER BOARD is connected correctly.

2. If necessary, install a new PAPER FEED SUB-MOTOR AY.

The CONTROLLER BOARD AY is malfunctioning




The PAPER POSITION SENSOR is disconnected or malfunctioning.


2. If necessary, install a new PAPER POSITION SENSOR.





The TOP SENSOR is disconnected or malfunctioning.


2. If necessary, install a new TOP SENSOR.


















DIAGNOSTICS

12 17JUL06 – DG2842-1

“Paper Jam 84”

“Paper Jam 91”

“Paper Jam 92”

“Paper Jam 93”

“Paper Jam 94”


The PAPER SIZE SENSOR is disconnected or malfunctioning.


2. If necessary, install a new PAPER SIZE SENSOR.



















The PAPER SIZE SENSOR is disconnected or malfunctioning.


2. If necessary, install a new PAPER SIZE SENSOR.











Error Codes

DG2842-1 – 17JUL06 13

“Paper Empty”

“Incorrect ribbon”

“Ribbon Empty”

“Incorrect Paper”


The PAPER EMPTY SENSORS and PAPER SIZE SENSORS are dirty.

Clean the PAPER EDGE SENSORS and PAPER SIZE SENSORS.

The PAPER EMPTY SENSORS and PAPER SIZE SENSORS are disconnected or malfunctioning.

1. Check that CONNECTORS CN43 - C78 and CN43 - CN79 on the PAPER EMPTY SENSORS and PAPER SIZE SENSORS and the JUNCTION BOARD AY are connected correctly.

2. If necessary, install new PAPER EMPTY SENSORS and PAPER SIZE SENSORS.





The incorrect type of RIBBON is installed.

Install the correct RIBBON.

The BAR CODE on the RIBBON is missing or has damage.

Install a new RIBBON.





The COLOR SENSOR is dirty. Clean the COLOR SENSOR.

The COLOR SENSOR is disconnected or malfunctioning.

1. Check that CONNECTOR CN14 - CN1 on the COLOR SENSOR and the CONTROLLER BOARD AY is connected correctly.

2. If necessary, install a new COLOR SENSOR.





The PAPER EDGE and PRINT POSITION SENSORS are dirty.

Clean the PAPER EDGE and PRINT POSITION SENSORS.

The PAPER LEAD EDGE SENSOR is disconnected or malfunctioning.

1. Check that CONNECTORS CN45 - CN82 on the PAPER LEAD EDGE SENSOR and the CONTROLLER BOARD AY are connected correctly.

2. If necessary, install a new PAPER LEAD EDGE SENSOR.




DIAGNOSTICS

14 17JUL06 – DG2842-1

“Cover Open”

“Paper Cover Open”


The COVER OPEN SENSOR is disconnected or malfunctioning.

1. Check that CONNECTORS CN50 - CN91 on the COVER OPEN SENSOR and the JUNCTION BOARD AY are connected correctly.

2. If necessary, install a new COVER OPEN SENSOR.





The PAPER COVER OPEN SENSOR is disconnected or malfunctioning.

1. Check that CONNECTORS for the SENSOR are connected correctly at both ends.

2. Check the SENSOR in the diagnostics. If the PAPER COVER is open, the SENSOR is “off”. If the PAPER COVER is closed, the SENSOR is “on”.

3. If necessary, install a new PAPER COVER OPEN SENSOR.




Troubleshooting

DG2842-1 – 17JUL06 15

Section 3: Troubleshooting

Image Quality

Description Possible Cause Action

Scratches are visible on the paper.

The paper path is dirty. Clean:• THERMAL HEAD

• GUIDE BAR

• PINCH ROLLER

• Part of the print is blocked.

• The print color is not correct.

The THERMAL HEAD AY is disconnected or malfunctioning.

1. Check that CONNECTORS CN3 - CN22 on the THERMAL HEAD and the CONTROLLER BOARD AY are connected correctly.




2. Do a “Tone Table Reset”.


• Horizontal streaks appear on the print.

• The image is compressed.

A TIMING BELT is loose or malfunctioning.

1. Adjust the TIMING BELT for the ADVANCE ROLLER, TIMING BELT for the FEED ROLLER, and the TIMING BELT for the PAPER ROLL. See the ADJUSTMENTS AND REPLACEMENTS.

2. If necessary, install a new TIMING BELT.

The PAPER FEED MAIN MOTOR AY is malfunctioning.

Install a new PAPER FEED MAIN MOTOR AY.

The PAPER FEED SUB-MOTOR AY is malfunctioning.

Install a new PAPER FEED SUB-MOTOR AY.




The prints are blank. The THERMAL HEAD is disconnected or malfunctioning.



The voltage for the THERMAL HEAD is not correct.

1. Check the voltage for the THERMAL HEAD. See the ADJUSTMENTS AND REPLACEMENTS.





DIAGNOSTICS

16 17JUL06 – DG2842-1

The image is not complete.

The PLATEN AY is dirty. Clean the PLATEN AY.

The PAPER FEED CLEANING ROLLER is dirty.

Clean the PAPER FEED CLEANING ROLLER.

The PAPER EJECTION CLEANING ROLLER is dirty.

Clean the PAPER EJECTION CLEANING ROLLER.

The THERMAL HEAD is disconnected or malfunctioning.





The paper is not cut correctly.

The PAPER CUTTER AY is malfunctioning.

1. Install a new ROLLING BLADE AY.

2. If necessary, install a new PAPER CUTTER AY.

Folds appear on the print.




The FAN for the THERMAL HEAD is disconnected or malfunctioning.

1. Check that CONNECTORS CN12 - CN63 - CN70 on the FAN for the THERMAL HEAD and the CONTROLLER BOARD AY are connected correctly.

2. If necessary, install a new FAN for the THERMAL HEAD.






Vertical streaks appear on the print.

The THERMAL HEAD is dirty. Clean the THERMAL HEAD.

The STRIPPER PLATE behind the THERMAL HEAD is malfunctioning.

Clean the STRIPPER PLATE.

The PINCH ROLLER AY is blocked. Remove any obstruction between the PINCH ROLLER AY and the ADVANCE ROLLER AY.

The PAPER FEED CLEANING ROLLER is dirty.

Clean the PAPER FEED CLEANING ROLLER AY.

The PAPER EJECTION CLEANING ROLLER is dirty.

Clean the PAPER EJECTION CLEANING ROLLER.


Troubleshooting

DG2842-1 – 17JUL06 17

Power

The print registration is not correct.

A TIMING BELT is loose or malfunctioning.

1. Adjust the TIMING BELT for the ADVANCE ROLLER, TIMING BELT for the FEED ROLLER, and the TIMING BELT for the PAPER ROLL. See the ADJUSTMENTS AND REPLACEMENTS.

2. If necessary, install a new TIMING BELT.



The RIBBON WINDING MOTOR AY is malfunctioning.

Install a new RIBBON WINDING MOTOR AY.




The print is too light or too dark.

The value for the Print Density is not correct.

Check the value for the Print Density. See the ADJUSTMENTS AND REPLACEMENTS.











The PRINTER does not energize.

The POWER CORD is not connected correctly.

Check that the POWER CORD is connected correctly at both ends.

The voltage for the DC POWER SUPPLY is not correct.

1. Check the voltage for the DC POWER SUPPLY. See the ADJUSTMENTS AND REPLACEMENTS.

2. If necessary, install a new DC POWER SUPPLY.

The POWER SWITCH is malfunctioning.

Install a new POWER SWITCH.

The FAN for the DC POWER SUPPLY does not rotate.



2. If necessary, install a new DC POWER SUPPLY.


Troubleshooting

Printed in U.S.A. • dg2842_1.fm

EASTMAN KODAK COMPANYRochester, NY 14650

OPERATOR PANEL


The LCD displays continually or it does not display.

The LCD BOARD AY is disconnected or malfunctioning.

1. Check that CONNECTORS CN21 - CN3 on the LCD BOARD AY and the CONTROLLER BOARD AY are connected correctly.

2. Install a new LCD BOARD AY.






2. If the problem continues, install a new DC POWER SUPPLY.

The BUTTONS on the OPERATOR PANEL are malfunctioning.



2. Install a new LCD BOARD AY.



• The lights on the OPERATOR PANEL do not illuminate when the PRINTER is energized.

• The light for “Power” illuminates, but the LCD does not display.



2. If necessary, install a new LCD BOARD AY.




Kodak is a trademark of Eastman Kodak Company.

Diagnostic printer 68XX

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